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The Grand Hotel
Ivey Place (Swansea) SA1 1NX

Following extensive refurbishment, this landmark hotel boasts excellent facilities and a central location. Free WiFi is available throughout. The Grand Hotel features a comfortable guest lounge, and traditional breakfasts are served daily in the breakfast room. The hotel’s rooms feature digital TV, power showers and air conditioning as standard. The hotel offers an informal dining service in the Bistro Bar. There is also a Sports Bar, offering international spirits and local beers.

Score from 1826 reviews
Excellent

8.0/10

Rooms: 52

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Address: Ivey Place, Swansea SA1 1NX map

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The Grand Hotel - Photos

What people say

The Hotel was clean. The food was very good and the staff were very friendly. We had a problem with a DVD player in our room which was dealt with in a professional manner and when a replacement could not be found at short notice we were upgraded free of charge. Pretty much everything. The rooms were very clean, the hotel staff was very friendly and helpful, the hotel was right next to the train station, and it was truly one of the best four star hotels I have ever stayed in.
all reviews » Postion, room service. Traditional breakfast cooked to order within minutes and piping hot. Helpful lady manager and receptionist -good advice!. The hotel and its staff ticked every box in terms of quality and service. Breakfast was the best I can remember. The decoration in the rooms was excellent - high quality finish. The breakfast was truly srumptious. the room was clean perfectly and had all we need it. We had a dvd player .that was great. I liked the gym and steam room. It had a sauna but it wasn't workingwhen I was there :(. The comfort of the room and locality of the hotel.old-fashioned comfort but in a modern setting. The size of the room, the comfort of the room. comfortable, food good,Ideal location. Excellent accomodation (surprisingly). Was a really lovely hotel. Central to the city. Facilities. The room. Excellent location if travelling by train. Staff very polite and helpful. Good choice of cooked or continental breakfasts, quality of cooked food was very good. Centre of town, easy access, parking close by. Surprisingly quiet at night. Excellent room service food - piping hot.The breakfast was lovely and they had a very good selection of food. The staff were helpfull and the rooms clean. Quiet, comfortable, relaxing, excellent breakfast.staff were extremely helpful and breakfast as good. Excellent staff and excellent value for money.The staff were very helpful. Use of the Spa Rooms Etc. location,cleanliness. We had a problem with one room (no heat and telephone not working) and we needed to have 2 rooms on the same floor. Even with this complication the staff were excellent in resolving the problem. Very enjoyable stopover and would use again.Location is perfect for Swansea City centre. Good quality room and staff friendly and helpful. Would definitely stay here again. Friendly staff especially the on duty receptionist who was polite friendly and very helpful excellent central location. Good location, nice staff, very comfortable rooms, good restaurant (excellent breakfast). Staff were very helpful in their advice on how tp proceed to my final destination. it was very well done out look very modern with touch of class very nice hotel. The kindness of your staff and the care for cleaning. Friendliness, cleanliness, able to relax. Excellent room and excellent breakfast. Comfort, good fittings and furniture. friendly, clean and good position. Staff were extremely friendly. Central to town centre. Location. the staff were extremely courteous and helpful. There was a good selection of breakfast foods which were on the whole good although the scrambled egg, although edible, tasted a bit odd. We had dinner once in the hotel - it was excellent.Staff were very friendly and accomodating. We were in a large group which perhaps detracted from the enjoyment of other people's stay. It would be a shame if hotel were marked down for that reason by others. We booked three executive rooms but one of them was upgraded to a penthouse room with a jacuzzi on the balcony it was wonderful had a great evening sitting in the jacuzzi with our drinky poos........the efforts of the reception staff to find accomodation for friends who arrived unexpectedly and found the hotel full. The service of the staff in the resturant was also very good. We were met by a very friendly receptionist which set the standard as all the other staff were equally friendly. As we travelled by train, the location could not have been better.pool althougth didn't think it fair to have to pay extra for facilities. I enjoyed the food and thought the staff were very friendly.room bathroom clean fresh and in good comfortable condition. close proximity to station and value for money. I liked everything about this hotel. I stay in hotels all over the world and would stay here again. Air conditioning is controlled from reception and the windows son't open. I like lots of fresh air in my room and so found the room too warm/stuffy sometimes. the last night there were few drunk people having an argument in the coridor for more then 15 min at 4.55 am , That want plesant at all. Dinner was only served until 9pm and it's says in the Grand Hotel Bookin the rooms, that it's open to 9:30pm. The Bistro Bar only served until9pm on the night I stayed and it should have been serving until 10pmaccording to reception. I went without eating. I put the breakfast cardon the back of my door in the evening before, for breakfast to be servedin my room and the card was not collected.A minor disruption: Air conditioning vent next to my table failed whilst I was eating my breakfast and I had to suggest they put a pan to collect the dripping water. Despite the young lady reporting the issue, I didn't see anyone come to try and fix it!. The stairs were closed for maintenance and I had to use the lift...not good for the keep fit!. the warm air central heating svystem was the only negative thing about the hotel, very . Only 30 minutes free wi-fi is behind the standards of comparable hotels.The room was too hot as was the rest of the hotel. We had to leave the hotel early every morning because of the heat. Expected a bed that was larger than a double bed. The award winning retaurant was closed, but we had not been informed of this prior to arrival. reserved a table for dinner and was dissappointed with the food. The bedroom was far too hot at night. I want to be able to have a cool room without putting on the air conditioning because of the noise. the in room thermostat was not yet working but looked as if it was: this wasted a lot of time, but was rectified when I spoke to staff at reception. Minor problem with error on bill (room service item added to my room's account in error) - but reception staff corrected this promptly. The evening meal service was a little slow.No car parking. Noisey Guests 1st Night. Poor Car Parking. we did go to breakfast quite late 9.40a.m. it should not have finished until 10.00, but there was not much left to eat. The resturant closed at a far too early time at night even though the times are clearly stated in the room literature, four friends who were residents were turned away 5 minutes too late. I know that there has to be a cut off point but it would not have happened in most European hotels where the chef was still cooking and others had not yet placed there orders.Noise from traffic outside. But we did not hear any noise from other guests. I thought the room was a bit small for my liking.cost of parking car bar closed early although the porter would get you a drink if requested. noisey air con in bedrom.

Online Booking The Grand Hotel

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How do I book at The Grand Hotel?

Making your reservation at The Grand Hotel is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

The Grand Hotel Room information

Room Type	Max	from
Club Room - Double [Room Information]	2	from GBP 58.50	Search
Contemporary room with a spacious bathroom. Room Facilities: TV, Toilet, Telephone, Ironing Facilities, Heating, Bath or Shower, Air Conditioning
Executive Room [Room Information]	2	from GBP 100.00	Search
Double room equipped with a king-size or queen-size bed. Room Facilities: TV, Trouser Press, Toilet, Telephone, Minibar, Jacuzzi/Whirlpool, Ironing Facilities, Heating, Hairdryer, Bathroom Amenities, Bath or Shower, Balcony, Air Conditioning

Amenities at The Grand Hotel

Transportation

Accessible parking

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Miscellaneous

Non-Smoking Rooms, Family Rooms, Elevator, Designated Smoking Area, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Parking on-site, Parking

Front-desk/reception area services

Newspapers, Luggage Storage, Express Check-In/Check-Out, 24-Hour Front Desk

Food & Drink

Room Service, Restaurant (à la carte), Restaurant, Packed Lunches, Breakfast in the Room, Breakfast details, Bar

Cleaning services

Laundry, Ironing Service, Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying

Activities

Windsurfing, Hiking, Fishing, Cycling, Canoeing

Food & Drink

The hotel boasts one of the finest restaurants in Swansea, with its exquisite menus and extensive wine cellar (currently closed for lunch and Sunday evening). The restaurant is complemented by our Cove Piano Bar, a stylish and luxurious bar serving the finest wines, beers, cognacs and whiskies. The Bay Bistro serves food and drink throughout the day with all the latest action from Sky Sports.

Hotel information details

The Grand Hotel, Swansea, has been a landmark hotel since the 1930s, largely due to its ideal location and unique design.

In 2004 the hotel was subject to a complete refurbishment, and reopened as one of Swansea leading independent hotels, offering 4-star+ service and facilities.

Important information to guests

The restaurant is currently closed in the evening. Breakfast is served in the restaurant, however other meals are served in the bar. Renovation work will commence on 1 May 2018 in the lobby/reception area. Bedrooms will not be affected and the property will try to limit disruption to guests as much as possible. Please note that when paying cash a further deposit of GBP 30 per person is payable at time of check-in and photo ID will also be required. In the event a credit card is not valid, a cash deposit and ID is required or they will not be able to process the booking. Please note the mini bars in the Deluxe Double Room with Bath, King Suite with Hot Tub and Queen Suite with Hot Tub, are not stocked on arrival. Check in for the Penthouse and Superior Suite is from 16:00. Children are not permitted on the executive floor due to balcony and mini bar access. Bookings of 5 rooms or more may have different cancellation/prepayment policy. The property will contact you directly to confirm.

Information about the area

The hotel is located in the heart of Swansea, opposite the railway station. It allows easy access to a number of attractions, such as the Dylan Thomas Centre, National Waterfront Museum, Mumbles, and the Gower Peninsula.

Photo album

The Grand Hotel is located in Swansea, 900 metres from Grand Theatre and 900 metres from Swansea Beach. Guests can enjoy the on-site bar. A flat-screen TV with satellite channels, as well as an iPod docking station are available. Certain rooms have a seating area to relax in after a busy day. You will find a kettle in the room. Superior rooms include a spa bath or a hot tub. The hotel features free WiFi throughout the property. You will find a 24-hour front desk at the property. Guests can enjoy various activities in the surroundings, including windsurfing and cycling. Swansea Marina is 1 km from The Grand Hotel, while Caswell Bay is 9 km away. Cardiff Airport is 49 km from the property.

Room information details

The hotel offers 31 rooms, all with digital TV, power showers and air conditioning as standard.

Travelling information

From the m4 westbound, junction 42, follow Fabian Way into the City Centre, and follow signs for Swansea Train Station. Hotel is adjacent to Swansea Train Station.

The Grand Hotel Policies

Check-in

15:00 -

Check-out

- 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Maestro, Solo, MasterCard

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged GBP 15.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 2.