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Ten Manchester Street Hotel
8-12 Manchester Street (London) W1U 4DG

In elegant Marylebone, the 4-star Ten Manchester Street Hotel features a cigar terrace and luxury rooms with free Wi-Fi. Lively Oxford Street and Bond Street are a 10-minute walk away. The boutique bedrooms have modern bathrooms with rain showers and fluffy robes. All rooms feature a large flat-screen TV/DVD player, air conditioning and a minibar. A smartphone with free local calls and internet connection is provided for guests throughout their stay. Dieci restaurant features features low-level seating and intimate lighting, and serves a light bar menu, indulgent afternoon teas and classic cocktails. Guests can sample fine, hand-rolled cigars on the terrace. Just off Marylebone High Street, Ten Manchester Street is a 5-minute walk from Baker Street Underground Station. Covent Garden is 1.5 miles away, and Piccadilly Circus is a 20-minute walk.

Score from 530 reviews
Superb

8.7/10

Rooms: 47

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Address: 8-12 Manchester Street, London W1U 4DG map

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What people say

The Hotel itself was beautiful and had a very nice cosmopolitan feel to it. The room was extremely comfortable and I enjoyed being able to pop outside into the courtyard. The people couldn't possibly have been nicer and made me feel welcome the second I walked in the door. These personal touches make all the difference, particularly in London (where you don't often get that). Location second to none.
all reviews » The rooms were both lovely but the best thng about the hotel was the staff they were friendly and so helpful they really made our stay comfortable nothing was too much trouble. We left a couple of personal items behind and Sergei located them though house keeping and mailed them on to us. We had cockatails in the bar after dinner out and they were superb and the atmosphere was great. Service was excellent. Wonderfully located within 5 minutes walk fom Oxford Street, yet very quiet in a residential street. We went for our two year wedding anniversary and they upgraded our room to one with a small courtyard where we could sit outside and enjoy the lovely complimentary Chablis and chocolates they gave us to celebrate our anniversary. Highly recommended. We could not believe the value for money this hotel represented. It is very conveniently located near Marylebone High Street. It is immaculately decorated and clean. The rooms are quiet and are beautifully designed. The staff are absolutely lovely and courteous. It really does live up to the description of a "boutique hotel". Beautifully comfortable beds & pillows. Lovely products in bathroom and quality toilet paper. Breakfast was freshly cooked and very well presented, nothing was too much trouble for the staff. Hotel was so close to Oxford Street with a range of bars and restaurants within walking distance. My son and I had a lovely stay at the hotel. The staff is the nicest and most helpful team I have ever seen. They truly care about their guests and will go out of their way to do anything that is needed. They are very friendly and wonderful. I will never stay in another hotel. Loved it!. We loved our stay at this hotel. All staff were very cheerful, helpful and efficient. We also particularly liked that we were able to book, in advance, for a late check out. Being able to shower just before checking out at 5pm made our 10pm departure flight much more comfortable. everything about the hotel, the location, room size, the beds (soo comfy!). the staff however are the best thing about the hotel. Friendly, efficient, helpful and personal. we were treat like old friends or regular customers. They made my boyfriends birthday very special. Considerable experienced thought had been put into the creating of the hotel. Very good professional management. A pleasant experience. Will recommend this hotel without hesitation. Congratulations to the owners, management & staff. Everything, but especially the staff. They were all very competent & very hospitable. They went out of their way to make sure we had everything we needed or wanted. Can't praise them enough. We stayed at Ten Manchester Street on our wedding night, and without requesting this, they upgraded us to a Junior Suite. It was absolutely beautiful and made our day even more special. Very nice furnishings, bed was comfortable, shower good pressure and all worked in the room.The staff were always friendly, smiled and helped with the front door where they could. Very helpful, friendly staff. Nice, quiet, clean rooms in a London neighborhood we love. Convenient to the underground, the wonderful Wallace Collection, shopping, Regent's Park. The staff where super excellent, we stayed there for almost a week, tooms are clean and the bathrooms are aleays clean tidy and the place looks new and cozy!. The staff is fantastic the location is great close walk to Oxford st Great hotel, great service, great staff I will definitely stay at this hotel again. Staff very helpful at all times Lovely quiet hotel right in the centre of London room was very nice and comfortable apart from small gripe (see below). Everything! Best hotel I have ever stayed in. Great atmosphere, staff, appearance. Feel like I have found a real gem for future trips to London!. The staff were very friendly and helpful. waiting staff in the restaurant were knowledgeable and attentive. The food was exquisite, first class. Friendly staff Comfy beds Quality products in room Decor throughout Had noted it was my friends birthday and left a lovely gift in the room. A really comfortable bed - best night's sleep in a hotel in years Luxurious feel to the place Free wifi Wonderful staff Cleanest hotel ever. Friendliness of staff Comfortable bed good size shower/bathroom Quiet location but within easy reach of shops/restaurants and stations. Staff was excellent, comfortable,centrally located for sight seeing ,theaters, restaurants, good sized rooms, and a quiet street!. Excellent boutique hotel in a perfect location for shopping and sightseeing. Friendly helpful staff and beautiful rooms. Courteous, friendly staff who were very helpful advising how to get around London. Close to Oxford Street. Gorgeous and comfortable rooms, absolutely delicious food, really lovely staff. Elegant, chilled vibe. We liked the location, the friendliness of the staff, the fact that the hotel was small and intimate. Great size room for London, and the location was perfect - 5 minutes walk to Selfridges (Oxford St.). Rooms were clean, comfortable and very well equiped. Water was complimentary. Great service from arrival to departure. Loved our jr suite, lacked nothing. Great location and friendly staff. Nice modern room. Very comfortable stay. Excellent design, excellent staff, very good breakfast, very good location. Very good location, very good staff, clean and modern rooms, good breakfast. We love the Marylebone area, the hotel is reasonably priced for this area. The attention and helpfulness of the staff. Nothing was too much trouble. The location is great for us. The room was lovely and so were the staff. Very comfortable bed. Hotel location for transport links and sights. Very clean rooms, quite area, excellent WI-Fi, good location. Excellent position. Extremely helpful and friendly porter. Good nicely decorated rooms with air con. Friendly staff. Excellent staff. Comfortable rooms. Fantastic location. Reception on arrival and attentive nature of staff. Very nice boutique hotel. Great rooms. Nice staff. Great location and very comfortable room. Location - staff -rooms very stylish. Great location and friendly staff. Staff were great very attentive. Friendly staff, good location. The location was great. Staff were fantastic. the cigar terrace. Nothing at all. Would have liked the breakfast to have been included in the price. More tea bags but I do drink a lot of tea. The cigar bar can not be accessed for smoking after 10pm. You return to the hotel from dinner and would like to smoke which can not be accessed. there wasnt a single thing i could fault. I had a deluxe bedroom & bathroom which was a little tight on size; however, not enough to prevent me returning or recommending. Steep approach steps that could be difficult for some people. Nothing. The hotel is very well run by very professional people and it's in a delightful neighbourhood full of good restaurants and shops and close to the main streets of London. The elevator was broken for the first 3 days of our trip (staying in the 5th floor), the staff spelt my name wrong on the voucher for a discount at their restaurant (spelt my first name "Bread" and my last name incorrectly as well) whilst spelling it fine on the bill etc. The bathroom door would not shut so we had to wedge with towels to keep it shut. A little pricey - did not expect those prices in that location. No english breakfast tea available. Service charge added onto bill for food. This is a personal dislike, others would not worry. Whilst very comfortable, the rooms may be a little small for some. Suited me fine for a short stay. Bedroom a little small. Unfortunately they were unable to get our safe to work during our four night stay but otherwise were very friendly and helpful. breakfast was very expensive when service charge plus coffee and fruit juice added to the bill. Nothing. The bathroom was impractical, almost no space to put the toiletries. There was not enough cupboard space for the clothes,. Sat in the bar next to opening to smoking terrace so got a cold and smelly blast every 5 mins (bad choice of seat). Nothing except the price of a decent pint. There was nothing about the hotel we didn't like. Being put in basement room with no view and little natural light. Bedroom illuminated at night by hotel floodlights, making sleeping difficult. Being woken at 7am on a Sunday morning by the rubbish elevator next to our window. The ill-fitting shower door flooded the bathroom floor. The final cost of breakfast was far more than advertised with a 'discretionary' service charge for which we had not agreed of 25%. Small room, staff should be more friendly and have adequate information about the city. Small bedroom and little storage space. A manual in room with all the facilities and how to use them would be useful. I did not know when breakfast started or how to use the shower or TV easily. 3% service charge not disclosed. Described as discretionary but left on a bad note. The hotel charges discretionary tips on your invoice without asking. Writing to them about this subject they replied "I am afraid there were no mistakes, the £13.35 and £2.88 are discretionary service charge for accommodation and restaurant charges , these are tips that we receive at the end of the month as a bonus. But it is discretionary and if you would like we can refund in the same credit card you given us for pay the final bill and we are very happy if you had a nice stay.". That your system doesn't recognise return visitors. This is a missed opportunity to recognise loyalty at least with a "welcome back," greeting. Only the Italian breakfast sausage lol... Mix up about room cleaning - came back at 4pm to find room still not cleaned. Not good but were given free coffee and room cleaned immediately on report. Seems it was just a communication problem though. Expensive restaurant.

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Ten Manchester Street Hotel Room information

Room Type	Max	from
Garden Terrace Double Room [Room Information]	2	from GBP 195.00	Search
This room has access to a private terrace and includes a king-size bed, a 32-inch flat-screen TV with a DVD player and an en suite bathroom with a rain shower and toiletries. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Shower, Minibar, Heating, Hairdryer, DVD Player, Bathroom Amenities, Bathroom, Bathrobe, Air Conditioning
Small Double Room [Room Information]	2	from GBP 135.00	Search
With a 32-inch flat-screen TV with a DVD player, this room also has an en suite bathroom with toiletries and a rain shower. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Shower, Minibar, Heating, Hairdryer, DVD Player, Bathroom Amenities, Bathroom, Bathrobe, Air Conditioning
Superior Queen Room [Room Information]	2	from GBP 145.00	Search
With a 32-inch flat-screen TV with a DVD player, this room also has an en suite bathroom with toiletries and a rain shower. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Shower, Minibar, Heating, Hairdryer, DVD Player, Bathroom Amenities, Bathroom, Bathrobe, Air Conditioning
Junior Suite [Room Information]	2	from GBP 225.00	Search
Luxury suite with a separate lounge, modern sound system and espresso coffee machine. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Safety Deposit Box, Minibar, Heating, Hairdryer, DVD Player, Bathroom Amenities, Bathroom, Bathrobe, Air Conditioning

Amenities at Ten Manchester Street Hotel

Shops

Shops in Hotel

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Miscellaneous

Wheelchair accessible, Toilet with grab rails, Soundproofed Rooms, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Lower bathroom sink, Heating, Emergency cord in bathroom, Elevator, Designated Smoking Area, Bridal Suite, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Parking

Front-desk/reception area services

Safety Deposit Box, Newspapers, Luggage Storage, Express Check-In/Check-Out, Concierge Service, 24-Hour Front Desk

Food & Drink

Wine/champagne, Special Diet Menus (on request), Room Service, Restaurant (à la carte), Restaurant, Breakfast in the Room, Breakfast details

Entertainment and children services

Evening entertainment, Babysitting/Child Services

Common areas

Terrace, Communal lounge/TV room

Cleaning services

Laundry, Dry Cleaning

Photo album

Featuring free WiFi throughout the property, Ten Manchester Street Hotel offers accommodation in London, 800 metres from Oxford Street. Guests can enjoy the on-site restaurant. The rooms include a flat-screen TV and DVD player. Certain units include a seating area to relax in after a busy day. A terrace or patio are featured in certain rooms. Each room comes with a private bathroom. Extras include bath robes, free toiletries and a hair dryer. A TV is offered. There is a 24-hour front desk and shops at the property. Carnaby Street is 1.2 km from Ten Manchester Street, while Regents Park is 1.4 km away. The nearest airport is London City Airport, 14 km from the property.

Ten Manchester Street Hotel Policies

Check-in

14:00 -

Check-out

- 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Maestro, Solo, Maestro (Switch), MasterCard

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

17.5 % VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet

Wi-fi is available in the entire hotel and is free of charge.

Meal Plan

Continental breakfast costs GBP 15 per person per night.
Full English breakfast costs GBP 19 per person per night.
Breakfast costs GBP 19 per person per night.