Switzerland

Hotel Victoria

Centralbahnplatz 3-4, Basel 4002

You are in: Home > Switzerland Hotels > Basel Hotels > Hotel Victoria

Hotel Victoria ★★★★RecommendedCentralbahnplatz 3-4 (Basel) 4002Show on map

Superb 1804 reviews 8.6
The Hotel Victoria offers traditional hospitality and modern hotel comforts in the centre of Basel next to the main train station (SBB). You will be enchanted by the unique atmosphere of this stylish hotel. The rooms blend an exclusive Victorian ambience with all the comforts of modern life. All rooms are equipped with a functional working desk, phone, free Wi-Fi, large flat screen TV, room safe, minibar with free mineral water, door spy hole, tea and coffee maker facilities. Le Train Bleu Restaurant and Bar offers a fine choice of traditional Swiss, regional and international dishes. During summer, guests can relax with a drink or meal on the terrace. The hotel offers 24-hour reception, laundry and room services. The hotel also features a small fitness room, business corner with free Internet access, and a selection of daily newspapers. Guests staying at the hotel can use Basel's public transportation free of charge. The most attractive museums, theatres, sport stadiums, the Basel ZOO, as well as the congress and exhibition centre, are easily reachable on foot or by public transportation. Parking is possible in the hotel's underground garage.
Rooms
107

What people say

Very spacious room, with good bathroom products, including robes and slippers, excellent tea/coffee tray with many varieties of tea, attractively decorated room with good external blind system. Very good breakfast table, including prosecco!. The room's size was very good and the price was very reasonable. The location of the hotel is excellent. The hotel facilities are very good and the hotel room was technologically advanced.
all reviews extremely pleasant staff, and excellent bathroom facilities. Very close to station, large rooms, staff very helpful. We felt comfortable. Nothing in particular.Nice and helpful staff, location. lovely service. Location was great. Friendly and courteous staff. Nice view and clean, comfortable room. Friendly and helpful staff, plus free travel card during stay. excellent room facilities. Quiet non smoking hotel. Well placed with fine view of the magnificent station and not too much noise from the trams. Tea/coffee making facilities in room. The hotel is modern and smart but the victorian flavour is very mild.excellent location,opp station and the trams, modern room in the new wing well outfitted incl minibar, tea/coffee facilities, soundproofed so we couldnt hear anything,. we had a room on the fifth floor which looked new the bed was comofrtable and the reception staff were warm and friendlynothing it wa. Spacious room and very comfortable bed,convenient for the station and trams/buses. Convenient location. The staff were very friendly, although slightly confused that a young girl was checking in on her own... The room was very clean and the bathroom was lovely and modern. They also didn't mind that I came in around midnight because I was at a birthday party. Delicious buffet breakfast.Very accessible to public transportation and they even give you a free pass for the duration of your stay. Breakfast was very good and there are restaurants locally for a quick evening meal.Efficient reception and dining. Clean and well maintained. Central. next to station. Pleasant, conveniently located yet quiet, well-equipped and comfortable.Easy walking distance to the centre of the city. location. that they let me stay in a comfort room even when my booking was something less and my booking wasnt registered at the front desk...It nears to the main station and traim. So that, I can reach any destination easily. Just three minutes walk to get on the train.There was some noise from the tram station outside but this did not trouble us overnight.The breakfast price is high.Overpriced breakfast. The room was a bit cold because I couldn't work out how to close the windows for a few hours. Breakfast finished at 10, even on the weekend, and was very expensive.The rooms were very dry, which I suppose, is typical of any hotel.dinner/breakfast very expensive; kingsize bed not of good quality. When checked-in, I asked the staff whether the breakfast was included or not in the rate. He answered if I need it I have to pay extra CHF27 for each person (me and my wife) or in total CHF54. I decided not to take that offer. However, when checked-out the hotel charged me CHF162 for three days breakfast. I complained to to the staff and asked them to refund that money to my credit card.I had to go to a separate laundry room to do ironing, which was located on the top floor of the adjacent building.

Online Booking Hotel Victoria

Amenities at Hotel Victoria

Transportation

Public transport tickets, Parking garage, Electric vehicle charging station, Bicycle rental

Services

Wi-Fi/Wireless LAN, Special Diet Menus (on request), Room Service, Packed Lunches, Meeting/Banquet Facilities, Laundry, Ironing Service, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Dry Cleaning, Daily maid service, Currency Exchange, Concierge Service, Car Rental, Business Centre, Breakfast in the Room

Safety features

First aid kit available, Access to health care professionals

Physical distancing

Cashless payment available

Miscellaneous

Smoke alarms, Pet bowls, Pet basket, Non-Smoking Rooms, Key card access, Fire extinguishers, Elevator, CCTV in common areas, All Public and Private spaces non-smoking

General

WiFi everywhere, Terrace, Safety Deposit Box, Restaurant, Private parking, Pets Allowed, Parking on-site, Parking , Non-Smoking Rooms, Luggage Storage, Heating, Elevator, Bar, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Newspapers, Luggage Storage, Invoice provided, Currency Exchange, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered, Breakfast takeaway containers

Food & Drink

Wine/champagne, Room Service, Restaurant (à la carte), Restaurant, Packed Lunches, On-site coffee shop, Kid meals (free/paid), Fruits, Breakfast in the Room, Breakfast details, Bar

Common areas

Terrace

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Cleaning services

Shoe Shine, Laundry, Ironing Service, Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying

Activities

Temporary art galleries, Fitness Centre

About the Property

Situated 600 metres from Zoological Garden in Basel, Hotel Victoria features free WiFi access and private parking. Guests can enjoy the on-site bar. Rooms have a flat-screen TV. Certain units feature a seating area for your convenience. Rooms include a private bathroom. For your comfort, you will find free toiletries and a hair dryer. There is a 24-hour front desk at the property. Architectural Museum is 700 metres from Hotel Victoria, while Kunstmuseum Basel is 800 metres away. The nearest airport is Belp Airport, 71 km from Hotel Victoria.

Food & Drink

The culinary delights set against the atmospheric backdrop of the Le Train Bleu restaurant are a fine choice of Swiss traditional, regional and international dishes.

Our Bistrot also offers charming hospitality in a cosy atmosphere. An exquisite salad buffet and a daily menu offering a variety of dishes, including vegetarian, are available at lunch time. In summer, an idyllic terrace beckons you to relax and enjoy. Our welcoming bar is an ideal meeting place for a drink with a business partner, a chat with friends, or for relaxing after a busy day at work.

Important information to guests

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.

Hotel Victoria Policies

Check-in

14:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, Maestro, MasterCard

Children and Extra Bed Policy

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years are charged CHF 0 per night per person for cots.
All older children or adults are charged CHF 40 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

3.6 % VAT is included.
Service charge is not applicable.
CHF 3.20 city/tourist tax per person per night is not included.

Internet

Wired internet is available in the hotel rooms and costs CHF 15 per 24 hours.
Wi-fi is available in the entire hotel and costs CHF 15 per 24 hours.

Meal Plan

Buffet breakfast costs CHF 27 per person per night.

Parking

Private parking is possible on site (reservation is not needed) and costs CHF 25 per day.

Pets

Pets are allowed on request. Charges may be applicable.