Spain

Ona Garden Lago

Calle Amsterdam, 3, Urbanización Lago Menor, Port d'Alcudia 07400

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Ona Garden Lago ★★★RecommendedCalle Amsterdam, 3, Urbanización Lago Menor (Port d'Alcudia) 07400Show on map

Exceptional 486 reviews 8.1
Featuring an outdoor swimming pool, Garden Lago resort offers modern accommodation in a quiet residential neighbourhood. It is 15 minutes’ walk from Port d'Alcúdia Beach and 2.5 km from the marina. All 1 and 2 bedroom apartments have a small balcony overlooking a lake or pool. They feature a spacious living-dining room equipped with a sofa bed, a flat-screen TV with satellite channels and a DVD player. The kitchen includes a ceramic hob, oven or microwave and fridge. There are several bars and restaurants within 15 minutes’ walk of the apartments. For groceries, guests will find a local supermarket just 350 metres away. Hidropark water park is open in the summer months and is 10 minutes’ walk away. A bus to and from the marina and the old town stops 200 metres from Garden Lago during summer.
Rooms
85

What people say

The apartment we stayed (223) in slept 6 people although there were only 3 of us. Myself and my partner had a really nice, clean en suite double room within the apartment with doors leading onto a huge balcony. The room was perfect for us with big double wardrobes (with extra bedding and pillows inside), huge mirrors, I pod dock next to the bed and an electric safe box (although there was a 2 Euro per day charge for the safe). The en suite had a hairdryer, complementary toiletries, plenty of to.
all reviews We loved our stay here. While the hotel is located beside an undeveloped swamp, this was mostly hidden! Our balcony view was lovely, we were very comfortable in the 2 bedroom apartment. The apartment was extremely well equipped, important for a self catering holiday. A dishwasher and washing machine were provided and washing tablets for both appliances! This was a first and incredibly helpful. Had I known I could have cut down even more on the packing! The staff were helpful and generous with t. * very friendly stuff * very good equipped appartment (kitchen as well as accomodation itself (everything you need in he kitchen, iHome station and alarm, tv in living room and bed room) * accomodation with balcony and access to roof top) * we had a broken hairdryer but it got fixed within the hour we claimed the issue * quick reply on mails (we asked in advanced to get a highchair and baby cot which was provided without additional costs) * trash is removed daily, flat cleaned twice in a week *. Almost all. The staff is very friendly, rooms and kitchen are well equipped. Since we hired a car the location was not a problem for us and the way to Plaja de Muro usually took 5-7 minutes depends on road traffic. The hotel have a lot of parking space around it. There is Eroski supermarket nearby which is not very pricey than Alcampo in Palma. We got a room for 6 persons instead the smaller one that was booked. The room was on the top floor with a nice roof place with sunbeds. Maybe it was a c. We had a great stay!! When we arrived, there was a bottle of water and thea and coffee. We had two fine bedrooms (in the master bedroom an extra television!), a dishwasher and fully equiped kitchen, a large living room en terrace, extra towels. We would like to go back sometime.... The Garden Lago is fab. Apartment is clean, spacious, there was nothing we needed that wasn't there. Staff are really nice.The pool is great, the sun loungers have cushions, so comfy. The resort is lovely. The beach is magnifiient. Overall a lovely place to go. Of all the hotels I've stayed in, probably the best ever! The bed was really comfy a huge, nice terrace outside, very big living room, it is just outstanding for the price! Even the location is pretty good, I will definitely come back. Perfect hotel. Probably the best hotel in the world. We got a 3 bedroom apartment overlooking the lake and the pool. It is better than any 5 star hotel in the world. Definitely coming back again and recomending to a lot of friends. I've never stayed in such a big hotel apartment. It had 3 rooms, balcony, kitchen with all the facilities. Nearby there is a bakery and supermarket. The stuff was really helpful so we had easy-going holidays. dishwasher; washing machine, heating sistem, nice toilet, fantastic value for the money. we were just 2 but would fit perfectly 4 people! Nice that we could do the check in a bit early!. Excellent room for the money. Very well furbished and equipped, nice little touches to a lot of things. Very clean and modern, supermarket 3 mins away and great fruit shop a bit after. Everithing is well-orginized: kichen is very good equiped,swimming pool is big, personal is friendly- we really enjoy our vacation. One of the best apartments we have been... The Garden Lago are a great set of apartments in a fab location. All units are air conditioined, the pool is great, the staff are very polite and courteous. the appartment was very clean and very well appointed it has 2 new sony lcd tvs a 32 and a26 with a number of english tv channels bbc1and2 ,itv,ch4 etc. The room was very big with all the necessary facilities. It is pretty quiet and the staff is very helpful and friendly. Very good value for money. There were good english language channels on television. Bed was comfortable. Washing machine very handy. Staff very friendly. The price (25 euros for a large apartment during off-season) was incredibly good. The staff was very helpful and friendly. Excellent Customer Service Good Child Entertainment Pricing Clean & Comfortable The Staff The Restaurant Facility. Apt was amazing, decor and comfort. They had everything that was needed to make your stay as comfortable as possible. staff very nice & helpfull. hotel very cleam & well equiped. overall we had a very nice weekend. thanks. The facilities are very comfortable. I recommend it! Diamond Resort International group is fantastic!. I really like this hotel and found everything central and the staff were very kind and helpful. The apartaments are very good and the reception is very helpful. The price is reasonable.. hotel is really nice place and decor is first class and people very helpfull and friendly. rooms are spacious, well equipped, all clean and need. The staff really excellent. the details we foun inthe room, like the amenyties, and yhe confort of the beds. the whole resort was spotless and nothing was too much trouble for the staff. All the wonderful staff and the beautiful clean, well appointed apartments. Spacious and confortable rooms, with everything we need. It's just perfect. Excellent hotel, friendly helpful staff. I would rate it 10 out of 10. everything, very clean, good quality, It was great. Geat staff... Friendly and always ready to help. We were very happy with the hotel and the area. Fully equipped kitchen and excellent apartment. Not much people, as it was outside of season. Big size of apartment. Well equipped kitchen. Accommodation excellent, staff very helpful. Very clean and comfortable would recommend. big room and the equipment inside. Quality of hotel, friendly staff. Very good value for money. Facilities,price,service. it was cool. everything. It is my third visit in this hotel and I still appreciate the equipment and the staff amability when everything goes right. Large and well-equipped apartments Good value for the money. The hotel restaurant does not cater for vegetarians like ourselves, unless you like microwave meals or plain pasta. * wireless network was not working on last floor (have always been told that they are going to restart the routers, but it was more a distance problem to the access points) - we got the money back * wireless network (29,90 eur per week) and safe rental (14 eur per week) too expensive. Be prepared that overbooking can happen in high season because the hotel is very popular. In our case the hotel staff solved this problem perfectly and we were moved to the nice 4* Prinsotel la Dorada Apartments for 2 nights. Anyway when something goes wrong at your arrival, it can make you a little nervous. Just a small thing: too bad the temperature of the water (of the swimming pool) was just 12°c (in april). They don't seem to clean up after their dogs!!. Not much, except that the rooms have really thin walls so having noisy party enthusiasts as your neighbors might be a problem during a night. Rather for people with a car (far from the city and the beach). The internet rates are really expensive; check out is a bit to early! but was a very nice hotel so these are only little details!. Bit of a walk to town (although only 20-30mins at a good pace) The internet for the desktop computers is very expensive considering they are not well maintained and are very dusty (usb/Sd ports dont work) and they are very slow - so cheap and easy to upgrade them so I can't understand why?. Intranet is expensive (~7 euro per day) and pure even for such money. Location is for people who has car: on foot it takes about 30 min to reach the beach. But if you have a car it is nothing. Its a 20 minute walk to the fabulous white sanded beach of Alcudia. A nice stroll but little ones will find it tough. location was a bit on the edge of resort but didnt mind as we had a hire car. It is a bit smelly because of a lake opposite to the hotel. I suppose there are a lots of mosquitos when the temperatures get high. They don't clean your room if you don't stay more than two nights (which is fine, but they should stipulate it at the check-in). Restauraunt was pricy. Internet was pricy as was facility to print emails. 2 air-conditioning units on our balcony. As it was Easter these were not used but in the summer I would not like to be sitting on balcony when they are in use. The location could be better; it's a bit of a walk to the beach or the nearest city. The Pool Area and People around it The Diamond Club Members Rules not En-forced around the pool Internet expensive and too difficult to use Quite a way from Beach. Nothing to dislike. Wifi is not free, but it works very well!. a bit more cupboard space in bedrooms needed(chest of draws). Sauna is too small and no room to cool down (i.e. a room outside in the fresh air). this is a must for a sauna to get the effect - otherwise it does not make sense to use it. Also foot bath is essential (hot and cold small basins). the location were not to bad, but the views from the corridor were not pretty, you could see a kind of marsh, with rubbish,. nothing. Noisy neighbours!!. It's just a detail, but the internet connection could be better they should change the provider. Wi fi did not work in room, had to go to public areas to use, not worth the price asked. Burger King was just down the street, with wi fi for the price of a cup of coffee. Nothing. As it was outside of season, most of the city was closed. Check-out at 10:00 am way too early. People reserving up to 8 sun beds at a time. Place not big enough for everyone. No record of our booking on arrival, had to prove booking. Hotel fully booked got put in 3 bed apartment, therefore had to move room half way through stay. Distance to city center. Location. nothing. coldpool. When you have problems, nobody helps you. A bit far from the beach and waterfront Bad mattress Early check out The gym is ridiculously small and poorly equipped. we didn"t like location,it's far from the city center,.

Online Booking Ona Garden Lago

Amenities at Ona Garden Lago

Transportation

Street parking, Car Rental, Airport Shuttle (surcharge), Airport Shuttle

Services

Wi-Fi/Wireless LAN, Tour Desk, Internet Services, Car Rental, Airport Shuttle (surcharge), Airport Shuttle

Safety features

First aid kit available

Pools and wellness

Swimming pool, Swimming pool, Sauna, Outdoor Swimming Pool (seasonal), Massage, Kids' pool, Jacuzzi, Fitness Centre, Beach umbrellas, Beach chairs / loungers

Physical distancing

Mobile app for room service, Contactless check-in/check-out, Cashless payment available

Miscellaneous

Smoke alarms, Rooms/Facilities for Disabled Guests, Fire extinguishers, Family Rooms, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Terrace, Sun Terrace, Safety Deposit Box, Rooms/Facilities for Disabled Guests, Private parking, Parking on-site, Parking , Paid WiFi, Non-Smoking Rooms, Heating, Garden, Free Parking, Family Rooms, Elevator, Bar, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Tour Desk, Safety Deposit Box, Invoice provided, Currency Exchange, Concierge Service, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered, Breakfast takeaway containers

Food & Drink

Breakfast details, Bar

Entertainment and children services

Children's Playground

Common areas

Sun Terrace, Outdoor furniture, Library, Garden

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines

Activities

Table Tennis, Solarium, Sauna, Outdoor Swimming Pool (seasonal), Outdoor Swimming Pool, Massage, Fitness Centre, Children's Playground, Billiards

About the Property

Offering a garden and seasonal outdoor pool, Garden Lago is situated in Port d'Alcudia, 4 km from Natural Park S'Albufera de Mallorca. Free private parking is available on site. The accommodation is air conditioned and features a seating area. There is also a dining area and a kitchen fitted with an oven. A microwave and refrigerator are also available, as well as a kettle. There is a private bathroom with free toiletries and a hair dryer in each unit. Garden Lago also includes a hot tub. Guests can enjoy a drink at the on-site bar. You can play table tennis at the property, and car hire is available. The nearest airport is Son Sant Joan Airport, 46 km from the property.

Important information to guests

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. When booking half board, please note that drinks are not included. A damage deposit of EUR 150 is required on arrival. This will be collected by bank transfer. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. Please note that additional fees apply for the use of the leisure centre and other resort facilities. Please contact the property directly for further information. Please note, the pool opens from the 15th of April to the 13th of October.

Ona Garden Lago Policies

Check-in

16:00 -

Check-out

- 10:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Maestro, MasterCard