Westin Palace Hotel Reviews
Plaza de las Cortes, 7 (Madrid) 28014

These reviews are submitted by guests who stayed at Westin Palace Hotel. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Central location. Great atmosphere.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 4 Comfort

Location of hotel

Comfort of bed was spolt by squeaking everytime you moved in the bed!


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 5 Comfort

breakfast, bed and pillows, type of shampo and soap

Room Service prices too high, unavialability of in room coffee machine / tea kattle, free drinking water, no slippers, no free internet.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Have stayed there before and was 'welcomed back'. It is ideally located, overall a very pleasant hotel. Excellent staff.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 2 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Staff was unfriendly

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