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Hotel Santo Domingo
Plaza de Santo Domingo, 13 (Madrid) 28013

Hotel Santo Domingo is located in the heart of Madrid, within 150 metres of Gran Via and the Santo Domingo Metro Station. It features a sunroof terrace with a swimming pool and views of the city. The rooms are individually decorated, and offer free WiFi. The property is composed of two interconnected areas, the 20th-century building and the 21st-century one. Guests can relax on the Sunset Lookers terrace, open from June to September, while enjoying a cocktail and the stunning views of Madrid. Public parking is available, and an airport shuttle service is offered for an additional charge. The Santo Domingo offers a buffet breakfast. Gluten-free products are available under request. The Sandó Restaurant offers traditional Spanish dishes and a skewer bar, as well as a cocktail bar set in an original cave from the 16th-century. The famous Puerta del Sol is 5 minutes' walk from Hotel Santo Domingo, while Plaza Mayor Square and the Royal Palace are within 800 metres of the property. The Prado Museum, Retiro Park, and the Santiago Bernabeu Stadium are all within 15 minutes from the hotel by metro.

Score from 5747 reviews
Excellent

7.8/10

Rooms: 200

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Address: Plaza de Santo Domingo, 13, Madrid 28013 map

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Hotel Santo Domingo - Photos

What people say

Great Location close to shops, bars, restaurants and the famous hop on hop off bus. Staff extremely helpful, they even took care of parking our hire car ! Great breakfast. Rooms very comfortable. Great Hotel. It's just simply amazing hotel, great location, great rooms, helpful staff. Everything was just great, would definitely recomment to everyone!. Superb location for usual tourist attractions, dining, shopping etc, Room a little small but well appointed and very clean.
all reviews » Very comfortable and convenient for a quick tour of Madrid. Excellent service, pirfect location, cleaness. Location /Parking/Clean/hotel staff. style of the room, very comfy, very friendly hotel staff, excellent location in the heart of Madrid close to the Royal Palace and the old town. Location. Hotel is right in the city center with immediate access to metro. Excelent location for walking tour of the city center.Ideal location, beautiful hotel. Explore Madrid. The character and location of the hotel - close to metro. Helpful staff - was sick during my stay and staff were helpful. Tea and coffeee facilities available. Its central location, very close to metro and and places of interest. Great location, clean rooms, excellent staff. Location was excellent. I really liked the staff, they were so helpfull with everything. The location was good. Friendly staff, clean room, location, excellent breakfast. Excellent location and pleasant hotel ambience. centrally placed, clean and good value. The hotel is very well maintained. very good location (near the center of the city and the metro). the location very near to the station. location. Good location. Very comfortable bed. Decoration of the hotel, antiques etc were nice. The staff were helpful and friendly.Locate in the center and close to main touristic sites. Restaurant does not open early enough for breakfast, but this seems to be part of Madrid's concept of 'late mornings' and 'late nights'.Absence of in room tea/coffee making facilities was a minor problem. People talked loudly outside my door at 2.00 am. Not your fault. One gets ignorant, selfish people everywhere.No Parking available. You have to pay for Internet connection. breakfast was not included in the price. Very tin walls make for loud neighbors. Internet access was too expensive. Cold water stopped working, but they moved us to another room without fuss.TV only had spanish channels - english and italian language channels were not available at the time. The breakfst was quite expensive for what was offered. The extra you had to pay for the roomservice. The bar was a bit innadequate. The rooms are very small. at this price level the use of internet is normally free of charge, also breakfast (especially with limited offering) should be included in price. The room was single, but too small. The staff (excl. a lady) was not interesting in helping the guests. It is a 4 stars hotel and you can't buy even cigarettes nor matches. The most 4 stars hotels have their own gratis matches. At the leaving the hotel on my way home, nobody of the staff didn't tell me goodbye. We had to move rooms because the walls are paper thin and there were some very noisy people next door. We were then moved to a room which smelt strongly of sewage. Also not all the tv channels worked.The room was very tiny and almost the same size as the bathroom. We were located on the first floor, and it was very noisy. The internet access is very expensive. I booked in the internet a superior room and on arrival it was given to me a room on the first floor with a very small window to the back with almost no light. I complained and then they gave me a room in the third floor also with very bad lighting to the enclosed back, only slighty better then the first. For me it was not a superior room. There was no heating in the bathroom !.

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Making your reservation at Hotel Santo Domingo is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Hotel Santo Domingo Room information

Room Type	Max	from
Standard Double or Twin Room [Room Information]	2	from EUR 76.00	Search
This air-conditioned room features 2 single beds or 1 double bed. It comes with a work desk, a flat-screen TV, safe, phone, minibar and free Wi-Fi. There is also a private bathroom with magnifying mirror and hairdryer. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Satellite TV, Safety Deposit Box, Radio, Pay TV, Minibar, Heating, Hairdryer, Bathroom Amenities, Bathroom, Bath or Shower, Bath, Air Conditioning
Superior Double or Twin Room [Room Information]	2	from EUR 111.20	Search
This air-conditioned room features 2 single beds or 1 double bed. It comes with a work desk, a flat-screen TV, safe, phone, minibar and free Wi-Fi. There is also a private bathroom with magnifying mirror and hairdryer. Late check-out until 14h and welcome drink are included. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Slippers, Shower, Satellite TV, Safety Deposit Box, Radio, Pay TV, Minibar, Heating, Hairdryer, Bathroom Amenities, Bathroom, Bathrobe, Bath or Shower, Air Conditioning
Double Room with Panoramic Views [Room Information]	2	from EUR 144.00	Search
This spacious room features a large double bed and panoramic views. It comes with a bathroom with color-changing shower, bathrobe and slippers. It also has a work desk, a flat-screen TV, safe, phone, minibar and free Wi-Fi. Late check-out until 14h and welcome drink are included. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Slippers, Shower, Satellite TV, Safety Deposit Box, Radio, Pay TV, Minibar, Heating, Hairdryer, Bathroom Amenities, Bathroom, Bathrobe, Air Conditioning
Standard Triple Room [Room Information]	3	from EUR 118.40	Search
Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Satellite TV, Safety Deposit Box, Radio, Pay TV, Minibar, Heating, Hairdryer, Bathroom Amenities, Bathroom, Bath or Shower, Air Conditioning

Amenities at Hotel Santo Domingo

Transportation

Shuttle Service (surcharge), Shuttle Service, Parking garage, Car Rental, Airport Shuttle (surcharge), Airport Shuttle, Airport drop off, Accessible parking

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Swimming pool, Solarium, Rooftop pool, Pool with view, Pool towels, Pool bar, Outdoor Swimming Pool (seasonal), Beach umbrellas, Beach chairs / loungers

Miscellaneous

Wheelchair accessible, Smoke alarms, Security alarm, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Heating, Fire extinguishers, Elevator, Designated Smoking Area, CCTV outside property, CCTV in common areas, Bridal Suite, Airconditioning

General

WiFi everywhere, Parking on-site, Parking

Front-desk/reception area services

Tour Desk, Tickets to attractions or shows, Ticket Service, Safety Deposit Box, Newspapers, Luggage Storage, Currency Exchange, Concierge Service, 24-Hour Front Desk

Food & Drink

Wine/champagne, Special Diet Menus (on request), Snack Bar, Room Service, Restaurant (à la carte), Restaurant, On-site coffee shop, Fruits, Chocolate or cookies, Breakfast in the Room, Breakfast details, Bottle of water, Bar

Entertainment and children services

Babysitting/Child Services

Common areas

Terrace, Sun Terrace, Outdoor furniture, Garden

Cleaning services

Laundry, Ironing Service, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Food & Drink

Restaurant "Inquisición" - At the "Inquisición" Restaurant our guests will enjoy the finest cuisine of our chef surrounded by beautiful antiques. Hours: from 07.00 to 23.00. Breakfast, lunch and dinner.
Cafeteria "Santo Domingo" - Coffee and sandwiches served at the Hotel lobby. Hours: from 07.00 to 23.00.

Hotel information details

24-hour front desk, air conditioned public areas, airport transportation (fee), audio-visual equipment, baby cribs, baby sitting service, ballroom(s), banquet facilities, bar/lounge, buffet breakfast, business services, car rental, coffee shop/cafeteria, complimentary newspapers in lobby, computer rental, concierge, conference rooms, currency exchange, dry cleaning service, elevator, event catering, exhibit space, internet access in public areas-wireless-, laundry/vale, limo service available (fee), medical services, multilingual staff, nearby fitness center, parking nearby, porter/bellman, restaurant in hotel, rollaway bed, room service, safe deposit box at front desk, secretarial services, tour assistance, translation service, valet parking, wake up calls, wedding services.

Important information to guests

Please note that the seasonal swimming pool is located on the roof, which is accessible via a lift and some stairs. Please note the swimming pool is open from June to September. Please note that the Sunset Lookers terrace opens at 20:00, from June to September. When booking more than 5 rooms, different policies and additional supplements may apply. Please note that the property reserves the right to pre-authorise credit cards prior to arrival. Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Information about the area

The Best Western Premier Santo Domingo is located in the historical quarter of Madrid, walking distance from the historical and commercial area. Conveniently connected through public transportation to the airport, train station and congress center.

Monuments nearby: Royal Palace, Royal Opera, Plaza Mayor, Austrias Historical Quarter, Puerta del Sol, Prado Museum, Reina Sofía Museum, Thyssen-Bornemisza Museum.

Attractions nearby: Shopping area, restaurants, theatres, cinemas, etc.

Room information details

Rooms are equipped with phone in the bathroom, adjustable lighting, blackout drapes, climate control, dataport, electronic/magnetic keys, vanity mirror, extra towels, thermostatic shower taps, iron/ironing board (on request), piped music and voicemail.

Travelling information

Metro: Metro Station "Santo Domingo" is just in front of the hotel.
Driving directions: Take N-II (II-Highway)from the airport to Madrid city center, you must arrive to "Avenida de América" and turn by "Serrano" street. Straight on until "Plaza de la Independencia" and take "Gran Vía" street. Go straight on the "Plaza Callao" and here take "Preciados" street in the direction of the "Plaza de Santo Domingo".

Hotel Santo Domingo Policies

Check-in

14:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Carte Bleue, Diners Club, Red 6000, Maestro

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 32.10 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.