South Africa

aha The Rex Hotel

8 Gray Street, Knysna 6571

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aha The Rex Hotel ★★★★8 Gray Street (Knysna) 6571Show on map

Superb 457 reviews 8.8
Within 300 metres of Knysna Waterfront shopping area, Rex Hotel offers the ultimate in self-catering comfort. Luxurious rooms and apartments feature modern design, LCD TVs and extra-large windows. Tea and coffee facilities and air conditioning are included in the luxury rooms. Apartments also include modern design kitchenettes. Free private parking is available at Rex Hotel. The front desk is open 24 hours. The Rex Hotel is ideally placed to a wide choice of leisure, water, and sport activities. Attractions such as the Knysna Elephant Park is nearby and the Featherbed Boat Cruises is 400 metres away.
Rooms
45

What people say

I have never been so impressed with the staff, than I have with those at this hotel. They could not do enough to ensure that you had a great stay. One of our highlights of our trip to SA. A credit to the hotel. Great location, so near the main lagoon, great design in rooms and great value. Will certainly return. The apartment was very spacious and very well appointed. The beds were comfortable and we felt at home straight away. Within walking distance to the Waterfront. Secure, underground parking. Breakfast at the restaurant downstairs was lovely. Very cosmopolitan feel to the setting.
all reviews We stayed in the hotel room 106. We just loved and enjoyed the time. the staff and people were very friendly and polite. The architecture of the hotel and room is just beautiful. As well we are going to promote the hotel through our friends in SA and Austria. kurt. The Rex is a very nice modern hotel with GREAT breakfast. Staff are very friendly and helpful. Luxury room is a good size for couple with baby. Very centrally located - we walked everywhere. i like the BED it was soooo relaxing and comfortable ,the view of the mountains in the balcony.Rex hotel is beautifulll hubby and I liked everything and breakfast was deliciousss. Very central location, ample parking available, walking distance to shops, restaurants and water sports. Very friendly and professional staff. Very good accommodation all around. The layout and design of the accommodation is very modern & chic. The hotel is very central and in walking distance to shopping centers and restaurants. Spacious room. Good linen. Friendly helpful staff. Clean. Quiet. Walking distance from everything including Knysna Waterfront! Breakfast Restaurant. Well furntued, very clean, look like just being built. Very near to the water front. Srounded by few shops and a cafe for quick and easy shopping. The accommodation was excellent, modern & comfortable. The location was ideal, short walk to waterfront & all its restaurants. Superb and modern room/apartment with African touch. Bathroom like in a spa. Stunning view Everything nice, clean and spacious!. We enjoyed our weekend at the Rex. Really enjoyed how close it is to the waterfront. Would go back tomorrow if i could. Rooms were spacious and beautiful. Very quiet and in an excellent location. Breakfast room is lovely and food great. For 2 couples on a vacation trip this was an excellent facility for joint relaxation as we hit Knysna a rainy day. We had a great room, very spacious, actually an apartment. Facilities are all fine, nicely made up place. I liked the friendly staff, the cleanliness and the calm, peace and tranquility of the whole hotel. Central and handy to the marina shops and town centre.stylish hotel and rooms.great breakfast. Great location right in middle of town, able to walk to a large amount of restaurants. Spacious, well situated close to all amenities and excellent value for money. Everything, the staff were so friendly and helpful exceeded my expectations. Loved the vibe of the area and the hotel is beautifully decorated. Loved the design. Spaciousness. Cleanliness. Modern. Great service. Very central and great decor, loved the modern feel of the hotel. NIce spacious room and modern. Very close to the restaurants. Large apartments Great breakfasts Free covered parking. location, modern look, helpful and friendly staff. Clean room and good service. Excellent breakfast. very comfortable and specious. beautiful design. The design and comfort were excellent. Nice Spaces rooms,Bathroom and Lounge. Outstanding value. Outstanding rooms. Was awesome. N close to waterfront. Great room Awesome surroundings. Spacious apartments. Overall excellent. Everything!!!. Everything. Everything. Hotel close to shops and restaurants. Quiet location. Room was very tastefully decorated. Kitchenette excellent. Shower worked very well. The location is great, and the hotel is very cute. The rooms are spacious and there is a kitchen in case you have any cooking needs. Very friendly and helpful staff and an excellent breakfast. appartment was spacious and well equiped location. near waterfront. Hotel decor and style. Nothing. Can be noisy from the traffic when the windows & doors are open, but this is cut off when everything is closed. For the price WiFi should be definitely free of charge and of a good quality. TV channels don't allow for kids channels. Although adequate bouquet of channels for adults. Doors of bathrooms are glass and transparent and no lock. One hanged picture at the entrance of the apartment has a girl naked from the top. Breakfast was a little confusing, no help from staff in adjoining café (were breakfast was served) regarding choices of available food. Hot breakfast items were hidden away in dome like warmers & were very sparse & quickly removed before we left. Satelite channels. No oven in kitchen. Breakfast bit of a disappointment (very basic). It was too perfect. The foyer doesn't do justice to the actual hotel. Bathroom doesn't have anywhere to put anything! Not even your toothbrush. Staff is a little bit slow and not too enthusiastic about catering the guests. But this would not be reason not to come back. More Tv channels may be added onto the Dstv package, like Mnet Action +. Which is one of the most popular and feature great movies. Nothing really. Would have been nice if there was a swimming pool or garden area for the kids but not a necessity. No tv in bedroom. No remote for air con in bedroom. service was not what is expected of a 4 star hotel. Staff was less pro active. TV was not adequate - ie very few DSTV channels available. No free wifi. don't pay attention to the little details: we didn't have toilet paper in the room, there was only one bath robe, one of the bed side lamps didn't have a light bulb in it... No pool. N/A. Mediocre staff Lack of clarity in terms of billing. It was Cold & all air condition in the bedroom & leaving room doesn't work to heater! They send us a heater in the same day & next day thy fix the air condition in the bedroom but still they can't fix the leaving room one!. The view of the residential backyard next door.Bathroom very small, no place to put cosmetic bags etc. Clothes cupboard was relatively small and difficult to access - the door being behind the bedside table. The safe did not function, despite our asking the staff to repair it. Room was never completely dark because of corridor night lights shining through the glass. We stayed at this hotel in winter, so it was very cold. Our heater wasn't working, and when we told the reception about it, they said they couldn't do anything about it and we would need to wait until the morning (when we were checking out) to get it fixed. We knew the hotel wasn't full, yet they never offered to move us to another room, and we had to wear multiple layers during the night to keep warm. Carpet in room and bench in sitting room had spills on it and the white kitchen floor looked dirty when we arrived. The view from our room looked over a wooden house with washing all over the place. shower had no door as it was in with the toilet. Every time you showered the whole bathroom flooded. The whole design needs a re think. Sloppy staff Cleanliness not up to standard Noisy guests Not 4 star standard at all in terms of services.

Online Booking aha The Rex Hotel

Amenities at aha The Rex Hotel

Transportation

Shuttle Service (surcharge), Shuttle Service, Secured parking, Parking garage, Bicycle Rental, Airport Shuttle (surcharge), Airport Shuttle, Airport pick up, Airport drop off, Accessible parking

Shops

Shops in Hotel, Barber/Beauty Shop

Services

Wi-Fi/Wireless LAN, Tour Desk, Laundry, Ironing Service, Internet Services, Free Wi-Fi Internet Access, Daily maid service, Concierge Service, Airport Shuttle (surcharge), Airport Shuttle

Safety features

First aid kit available, Access to health care professionals

Pools and wellness

Swimming pool, Swimming pool, Salt-water pool, Pool towels, Plunge pool, Outdoor Swimming Pool, Beach umbrellas, Beach chairs / loungers

Miscellaneous

Smoke alarms, Non-Smoking Rooms, Key card access, Heating, Fire extinguishers, Family Rooms, Elevator, Designated Smoking Area, All Public and Private spaces non-smoking, Airconditioning, 24-hour security

General

WiFi everywhere, Sun Terrace, Safety Deposit Box, Restaurant, Private parking, Parking on-site, Parking , Non-Smoking Rooms, Luggage Storage, Free Parking, Elevator, Designated Smoking Area, Bar, All Public and Private spaces non-smoking, 24-Hour Front Desk

Front-desk/reception area services

Tour Desk, Safety Deposit Box, Luggage Storage, Express Check-In/Check-Out, Concierge Service, 24-Hour Front Desk

Food & Drink

Wine/champagne, Restaurant (buffet), Restaurant, On-site coffee shop, Fruits, Breakfast in the Room, Breakfast details, Bottle of water

Entertainment and children services

Children television networks, Board games/puzzles, Babysitting/Child Services

Common areas

Terrace, Sun Terrace, Outdoor furniture, Garden

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Cleaning services

Shoe Shine, Laundry, Ironing Service, Dry Cleaning, Daily maid service

Business facilities

Fax/Photocopying

Activities

Walking tours, Outdoor Swimming Pool (all year), Outdoor Swimming Pool, Horse Riding, Hiking, Golf Course (within 3 km), Fishing, Cycling, Canoeing, Bike tours

About the Property

The Rex Hotel is set in Knysna, 4.2 km from Knysna Forest. Guests can enjoy the on-site restaurant. Free private parking is available on site. All rooms are equipped with a flat-screen TV with satellite channels. Some units include a seating area for your convenience. The rooms have a private bathroom. For your comfort, you will find bath robes and free toiletries. You will find shops at the property. Bike hire is available at this hotel and the area is popular for golfing and horse riding. Linsay Castle by Noetzie Beach is 9 km from The Rex Hotel, while Knysna Waterfront is 200 metres away.

Important information to guests

A damage deposit of ZAR 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the hotel offers wireless internet throughout - the first 200MB per person per day is free, thereafter charges apply. Please note that aha The Rex Hotel will deduct the deposit within 48 hours after the booking.

Travelling information

By car:
- Coming from Cape Town, follow the N2 to Knysna.
- Once there, follow the main road until it crosses Grey Street.
- Turn right.
- The Rex Hotel is located on the right-hand side.

aha The Rex Hotel Policies

Check-in

14:00 - 23:00

Check-out

07:00 - 10:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, Maestro, MasterCard

Cancellation Policy

If cancelled up to 30 days before date of arrival, 10 percent of all nights will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy

All children are welcome.
One child under 11 years stays free of charge when using existing bedding.
There is no capacity for extra beds in the room.

Deposit Policy

10 percent of the total amount will be charged on the day of booking and is non-refundable.
90 percent of the total amount will be charged at least 30 days prior to arrival and is non-refundable.

Groups

No special conditions apply for groups.

VAT and city/tourist taxes

14 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.

Internet

Wi-fi is available in the entire hotel and charges are applicable.

Meal Plan

Breakfast is included in the room rate.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.