Malaysia

Pullman Putrajaya Lakeside

No 2, Jalan P5/5 Precint 5, Putrajaya 62200

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Pullman Putrajaya Lakeside ★★★★★No 2, Jalan P5/5 Precint 5 (Putrajaya) 62200Show on map

Exceptional 2409 reviews 8.3
Pullman Putrajaya Lakeside offers 5-star accommodations within 4 acres of landscaped grounds along Putrajaya Lake. It features a world-class spa and several water sports. Decorated in distinct ethnic themes, rooms offer the comfort of spacious layouts and flat-screen TVs. A safe and tea/coffee making amenities are provided. Afternoons can be spent lounging by the infinity pool overlooking the lake, rooftop pool or the 2 children swimming pools. Alternatively, guests may choose to exercise at the well-equipped fitness centre or enjoy a spa session. The hotel provides free shuttle services to Alamanda Mall, Putrajaya ERL Train Station and Kuala Lumpur City. Pullman Putrajaya Lakeside is 25 km from Kuala Lumpur International Airport and KLIA 2. The hotel's 5 dining options feature buffet spreads and à la carte menus with international and local specialities. The outdoor dining area by the lake offers guests an intimate dining experience.
Rooms
281

What people say

-Great location by the lake -most convenient if participating in water activities & events -able to view fireworks display from the comfort of my room -staffs were friendly & obliging (Syed of security, Farah of customer service) -plenty of plug points in the room -plenty of storage spaces in the room -lovely designs of hotel's buildings & rooms -the surau was big comfortable convenient -plenty of nooks and corners for hanging out -facilties and cleanliness still in very good condit.
all reviews The hotel staff were amazing! Helpful, thoughtful, polite and all with a smile. The rooms were lovely - tastefully decorated. The hotel was enormous! And the buildings themselves were beautiful, particularly with the gardens and water features interspaced between and around them. The hotel had different theme for buildings (chinese, Borneo, Indian, and Malay) which make it fun to walk around and enjoy the sight. The staff is very friendly and helpful. On the side of a lake. Free transport to / from the city center. Free Internet. place is wonderful especially when making your morning walk around the lake. price is very good to the services provided staff are very pleasent and helpful close to the airport but you'll end up paying 75-80 RM to the taxi (if reserved by hotel). Wonderful building..good environment with fresh viewing of lake side..very comfortable room with nice balcony..beautiful bathroom with good conditional shower..the staff very respectful and beautiful dressing..clean and clear compound... The staff are so friendly and humble. The outdoor facilities such as cycling, karaoke, kid's club room are very interesting. Their smiles really make my family feel at ease. We decided to extend our stay. The apt which I stayed was nice modern design with ample space and high ceiling Internet is very fast Very quiet... high privacy Check in/out was a breeze Overall architecture is fantastic!. The uniqueness design of the buildings are breathtaking. The well planned landscape is definitely the feast for the eyes and the serene atmosphere makes your holiday complete. Everything was great, the staff was very friendly and helpful, the breakfast, the room, the Shuttle bus service was good specially the pick up from Kl going back to the hotel. I like the design of the hotel, the spacious bathroom, the cleanliness of the room and the quiet surrounding. Perfect for someone who looks for a getaway place. The hotel is beautifully designed and decorated. Great location for a quick getaway from the busy city and perfect for romantic escapade or honeymoon. Staff there extremely polite, knowledgeable and friendly, fast checkout !! Food nice (bit too expensive), good location (next to the nice lake). Very comfortable room, and bed. Friendly staff, and good room service. The common areas are stylish, and easy access to the lake for a stroll. The functioning kitchen in our room. The serenity of the entire place. It was quite, peaceful and a true place to just sit back and relax. The room was superb. Location is quiet and very much helps for those who seek calmness. All staffs is very helpful and friendly. A really nice hotel in a nice precinct. A good alternative to airport hotels, but allow for lots of traffic in the mornings. i just simply love the facilities and hospitality of staffs, not to mention the scenic view of the lake next to the hotel. The room was really marvellous and when i told them it was our 1st anniversary, they gave us a nice big cake. Good job. We love everythıng about the hotel and the staff. The attentıon to detaıls was ımmaculate. We wıll defınıtely return. Very nice, clean and beautiful buildings. Great photo opportunities especially with friends. Big and spacious rooms. I loved every thing, the stuff was very kind and helpful, the location, the entertainment, the design of the hotel. service was excellent. Hotel went an extra mile to send us to the shopping centre in a car as the shuttle was full. friendly staff and vey helpfull. The room was very comfortable and cozy. I like the way they design of every room. The location is very nice even though it is quite far from the city. Personnel is very friendly and helpful. 1) The location is perfect, very quiet and relaxing. 2) Recommended place to stay and enjoy your holiday. :). The hotel staff were all very friendly and helpful. Facilities were very comprehensive. Room was exceptional. great and amazing place to stay. So comfortable and value for money. Staff was very helpful and professional. Location was good as we were transferring from LCCT to KLIA and did not need to go back to KL city centre. Really nice resort,good stuff,but a little to far from anywhere,for me a great place to stay for relaxing. Good hotel but very large. Excellent rooms. A good location if you don't want to stay in Kuala Lumpur. courteous staff, spacious and comfortable room which is also suitable for getaway and relaxation. We stayed in the 2 bedroom apartment. For family or 2 couples it is an excellent accommodation. A very good 5 star hotel.. i feel like i was in overseas.. looking foward to stay thr afain... The sceney around the hotel is beautiful and attractive. Staff are friendly and helpful. Very good hotel, staff. There is a shuttle bus to Kuala Lumpur. Very good breakfast. The location is awesome. Hotel fantastic and a great seafood restaurant on the lake. Just love to be in the room so nice it's just like home sweet home .. Well done !!!. Everything, it was a superb experience at the end of a wonderful family holiday. i like the room very much.feel like want to stay in the room forever! :). The ambience is so refreshing and the hotel aura is very convincing. I loved the warmth of the staffs and their service oriented mindset. Clean, friendly staffs, comfort and equipped with good facilities. The design of the hotel and the serenity of the surrounding area. The serenity and ambiance Very sophisticated design of buildings. Ambience,food,staff friendly and helpful,proximity to airport. The place and the price and the rooms very clean I like it. All things that we were able to do on that overnight stay. Everything. Particularly the staff! All very friendly. Very good hotel , I will book again future , must be !. The hotel place is very good. There are free shuttle. -No hand towels -no newspapers -b's ran out of spaghetti during my stay -no clear signages from the junction/traffic light leading to the entrance of the hotel compound -limited umbrellas for the poolside beds. Could not walk to shops or the like from the hotel. There is no facilities close such as malls or food shops. If you want shopping you have to go to Alamanda Mall, which is 15 minutes by taxi and it's 30 rm and the mall is small. far from the down town far from any activities such as public gardens, facilities, etc. No comment at this moment..everything nice and good looking.. Buffet breakfast not to my family expectation-not much varieties. Getting around the hotel can be a little confusing for a first timer The bathroom sliding door was always stuck and can be a little irritating at times. Breakfast menu should add more varieties. It is far from Kuala Lumpur, if you plan to spend most of your time in KL it would be better to stay in KL, however, going to KL is not that difficult. Though the staff is friendly and helpful, it took me a long walk from my room to the lobby to ask for change of my access card. I also has to walk quite a bit to the hotel's restaurant..which kinda inconvenienced me a bit because I would rather having breakfast or meals in a place which is nearer to my room..rather than walking to another block. I would be lost if there is no proper signage stating the place. The parking spot provided wasn't well lit, may be dangerous if alone at night. Food nice but too expensive !. We stayed here for a night between flights. The hotel is about half an hour by taxi from the airport, which is a bit far for a stopover. It is also a bit soulless. The slow check-in process. Very limited shuttle service to Alamanda. Management should increase the frequency of the shuttle service. Swimming pool : No towels available when we were there. We went back to our room with the two kids (a toddler and a baby) shivering :(. The buffet breakfast was moderate. This hotel is not in the Garmin database, so was difficult to find. The facility was really not up to standard. They have a pool which rather small, a game room which is not complete. Example: foosball table without the ball, pool table without the cue tip. None. Hotel only provide executive cabs for hire which are double the normal rate, they should also provide budget taxis. It is really too quiet. Sometimes it's what you need, but not that quiet, like you are the only person in the hotel. 1) room phone cannot contact service desk. 2) signs / direction to the room are not clear. 3) shower head leaking from the top joint. The layout of the hotel was very confusing. Each 'wing' was an individual unit (reached via enclosed 'bridges') and navigating from a room to a specific facility (swimming pool, restaurant, etc) was an unexpectedly difficult experience. I felt that a map would be a necessary item to receive at check-in!. maintance needed for the shower tap and a little dusty in the bathroom. We had an incredible scene as we were trying to have dinner on the terrace, little hungry kittens appeared from nowhere. Cute in normal circumstances but not quite when they were trying to get into the restaurant to get food. Swimming pool disappointing on second floor with small surrounding area. none. A new section of the MRT is being constructed on Bencoolen Street right in front of the residence. The staff communication skill to be improve... Buffet was costly but the tastes of food need to be improved generally. Varieties of food were satisfactory. The mattress wasn't a clean one I guess. Felt itchy and couldn't sleep well. The TV Sticky wooden floor. No taxis and much resturants. Waiting for our room even though we made prior booking. Tried making a booking at the spa but there was no one at the reception desk all day, and the front desk couldn't book an appointment for me. Ended up not getting any treatment, despite having just run a marathon!. The rooms are faraway from loopy.

Online Booking Pullman Putrajaya Lakeside

Amenities at Pullman Putrajaya Lakeside

Transportation

Shuttle Service (free), Shuttle Service, Secured parking, Public transport tickets, Parking garage, Car Rental, Bicycle Rental, Airport Shuttle (surcharge), Airport Shuttle, Airport pick up, Airport drop off, Accessible parking

Shops

Souvenirs/Gift Shop, Shops in Hotel, Minimarket on site

Services

Wi-Fi/Wireless LAN, Trouser Press, Special Diet Menus (on request), Room Service, Meeting/Banquet Facilities, Laundry, Ironing Service, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Dry Cleaning, Daily maid service, Concierge Service, Business Centre, Breakfast in the Room

Safety features

First aid kit available

Pools and wellness

Water slide, Swimming pool toys , Swimming pool, Swimming pool, Steam room, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Spa & Wellness Centre, Sauna, Rooftop pool, Pool with view, Pool towels, Pool cover, Pool bar, Plunge pool, Outdoor Swimming Pool (all year), Outdoor Swimming Pool, Neck massage, Massage, Kids' pool, Infinity pool, Head massage, Hand massage, Full body massage, Foot massage, Fitness/spa locker rooms, Fitness Centre, Fitness, Fence around pool, Couples massage, Beach umbrellas, Beach chairs / loungers, Back massage

Physical distancing

Contactless check-in/check-out, Cashless payment available

Miscellaneous

Wheelchair accessible, VIP Room Facilities, Toilet with grab rails, Soundproofed Rooms, Smoke alarms, Security alarm, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Lower bathroom sink, Key card access, Key access, Fire extinguishers, Family Rooms, Elevator, Designated Smoking Area, CCTV outside property, CCTV in common areas, Bridal Suite, All Public and Private spaces non-smoking, Airconditioning, 24-hour security

General

WiFi everywhere, Terrace, Sun Terrace, Soundproofed Rooms, Snack Bar, Safety Deposit Box, Rooms/Facilities for Disabled Guests, Restaurant, Private parking, Parking on-site, Parking , Paid WiFi, Non-Smoking Rooms, Minimarket on site, Luggage Storage, Garden, Free Parking, Family Rooms, Express Check-In/Check-Out, Elevator, Designated Smoking Area, Allergy-Free Room Available, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Valet Parking, Tour Desk, Tickets to attractions or shows, Ticket Service, Safety Deposit Box, Newspapers, Luggage Storage, Invoice provided, Express Check-In/Check-Out, Currency Exchange, Concierge Service, ATM/Cash Machine on site, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered, Breakfast takeaway containers

Food & Drink

Wine/champagne, Special Diet Menus (on request), Snack Bar, Room Service, Restaurant (buffet), Restaurant (à la carte), Restaurant, Kid meals (free/paid), Fruits, Child friendly buffet , Breakfast in the Room, Breakfast details, Bottle of water, Bar

Entertainment and children services

Kids' outdoor play equipment , Kids' club, Karaoke, Indoor play area, Evening entertainment, Entertainment Staff, Children's Playground, Children television networks, Board games/puzzles, Babysitting/Child Services

Common areas

Terrace, Sun Terrace, Picnic area, Outdoor furniture, Garden, Games Room

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Cleaning services

Trouser Press, Shoe Shine, Laundry, Ironing Service, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Water Sports Facilities on site, Table Tennis, Spa & Wellness Centre, Sauna, Outdoor Swimming Pool (all year), Outdoor Swimming Pool, Mini Golf, Live music/performance, Kids' club, Hiking, Happy hour, Golf Course (within 3 km), Fitness Centre, Darts, Cycling, Canoeing, Billiards, Badminton equipment, Aqua park

Food & Drink

* B's - all day dining * The Village - Alfresco dining and Bar On-The-Lake * China Bar & Lounge * The Deli @ Pullman * Bar on Third

Hotel information details

The first 'Malaysian Icon Hotel' in the country. The Hotel was meticulously crafted to depict architecture and ambiences that are distinctively ethnic Malay, Chinese, Indian and Borneo. Adjacent to Putrajaya International Convention Centre (PICC) and Maritime Centre. Boasts of 21 meeting rooms and a ballroom for up to 700 guests. Plus a 250-seater lakefront, open air amphitheatre for outdoor events and team building activities. Leisure facilities includes an outdoor swimming pool and kid's pool, fitness centre, games room, kid's club and a large signature spa with 8 treatments and 11 spa concept rooms.

Important information to guests

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. - From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. - The Splash Pool will be closed from August 18 - August 21, 2025 for maintenance purposes. We apologize for the inconvenience. - Please note that early check-in and late check-out are subject to availability.

Information about the area

DoubleTree by Hilton Putrajaya Lakeside offers 5-star accommodations within 4 acres of landscaped grounds along Putrajaya Lake. It features a world-class spa and several water sports activities. Guests can enjoy meals or have a drink at the bar. Free WiFi is available throughout the property. It is within 200 metres to Marina Putrajaya and Boraombak Marina Putrajaya, while Putrajaya Convention Centre is 1.5 km away. Dataran Gemilang is 2.3 km from DoubleTree by Hilton Putrajaya Lakeside. DoubleTree by Hilton Putrajaya Lakeside is 25 km from Kuala Lumpur International Airport and KLIA 2. Decorated in distinct ethnic themes, rooms offer the comfort of spacious layouts and flat-screen TVs. A safe and tea/coffee making amenities are provided. Afternoons can be spent lounging by the infinity pool overlooking the lake, or the 2 children swimming pools. Other facilities at the property include a fitness centre. Guests can approach the 24-hour front desk for tour arrangements, ticketing and concierge services. The hotel's 5 dining options feature buffet spreads and à la carte menus with international and local specialities. Offers guests an intimate dining experience.

Room information details

The Pullman Putrajaya Lakeside boasts of an impressive 283 rooms and suites including 34 service apartments. All rooms are well-equipped with LCD TV, high speed internet access, mini bar, 24 hours in-room dining service, interactive TV entertainment system, labtop-size safety box, coffee and tea making facilities. Bathrooms are equipped with either shower or bathtub.

Pullman Putrajaya Lakeside Policies

Check-in

14:00 -

Check-out

- 11:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, MasterCard

Children and Extra Bed Policy

All children are welcome.
One child under 12 years stays free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged MYR 30 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

5 % Tax is not included.
10 % service charge per room per night is not included.
City/tourist tax is not applicable.

Internet

Wired internet is available in the hotel rooms and costs MYR 20 per 24 hours.

Meal Plan

Buffet breakfast costs MYR 45 per person per night.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.