Crown Princess Kuala Lumpur 
Jalan Tun Razak (Kuala Lumpur (Federal Territory)) 50400
The Crown Princess is ideally located within the Central Business District 5 minutes walk from the metro and nearby the Twin Towers, shopping centres and the Royal Selangor golf club.
Enjoy the ambiance at the 10th-floor pool and Jacuzzi amongst cascading waterfalls and beautiful gardens. Energize at the aerobics room or fully equipped fitness centre before enjoying a sauna and massage. Stepping out the Crown Princess, enter the attached City Square mall for varied exclusive shopping on your doorstep.
Multi-functional meeting and functional rooms can accommodate up to 2,000 people for all business and social events. Or entertain over dinner with the wide variety of restaurant and bar options. Rooms are comfortably furnished offering spectacular views from the higher floors. The 18th floor is for ladies only and includes the chance there to luxuriate in the Martha Tilaar Spa.
Score from 43 reviews
Good
6.2/10
Rooms: 576
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Address: Jalan Tun Razak, Kuala Lumpur (Federal Territory) 50400 
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Crown Princess Kuala Lumpur - Photos
What people say
customer service, food, and availability and option of services needed such as laundry, foreign exchange. staff were great.Clean linen every day no matter what. Friendly housekeepers. Massive room with King sized bed. No complaints!. Neat and clean room,all the facilities,shops. the hotel is nice the location of hotel excellent. the breakfast was good. all reviews »
Good location, closer to railway station and shopping malls and the twin towers. I like the hotel because it lies near to train station and KLCC. strategic location and close to my head office. Fast and value for money room service food is provided. It is convinent for shopping traveller necessities nearby.The view from 31st floor is great. Buffet spread was magnificent (though its started to get boring after the 3rd day). Excellent location!!! Great corner room, especially nice with babycot in room.good service, value for money. near to city centre. The signage from Jl. Tun Razak is too small. We nearly got ripped off when we ordered a taxi to the airport from one of the ground staff. Spacious room. Facilities like pool, gym, convenient location.the view from the 25th floor, close to metro, central. cheap and available. The location is good, close to shopping and the LRT. Front office staff was polite and helpful. the only thing that I liked about this hotel is its location. Taxi service. Nothing! To sum up: it is the worst and dirtiest hotel I have ever been.It is a lye if that is a 4 star hotel!. Breakfast. location. Dinner buffet was a little pricey - you are best to go elsewhere or order from the menu - 2 can dine for less than the same price for one person buffet!. NO Indian food,staff at poolsidea bit rude. Althought the hotel was close to the twin towers but it was some walking distance from the famous Bintang Walk. We requested information about the site seeings in and around KL. But the Hotel staff directed us to the Taxi coounter in the lobby. The staff at the Taxi service counter did not give any information, but promoting only the tours they were arranging. We infact took a city tour. But it was a horrible experience. I suggest not to patronise this service at this hotel. seems like the receptionist does not prefer us to book via internet. diificult to trace till i hv to go to business to print the voucher. The towel are not clean and white.The first day, hotel staff realized there are some problem with the card key to our rooms. But nothing was done until late that night when we return back to the hotel (and find that we are locked out). Luckily there was a housekeeping staff whom i asked to unlock the door. I went downstairs and they gave me 2 new card key which opens my door fine. The question is : why didnt they do this earlier ?. Breakfast buffet could have had a few more western selections.Did not have wifi connection and the lan service was not working for the 3 days i stayed in the hotel. the facilities need to be proper maintained. Car park entrance was so difficult to find (we went 2 rounds around the area because there was no visible signage. Bathroom tiles were pretty old and looked very tired. The website claimed it's a 5 star but I would only give it 3 star. Very misleading. insects in the bathroom, shower leaking, could not control air conditioning, shower courtain dirty, crowded/dirty breakfast room. Yes..they cancelled the booking because we had a late checking..very irritating. The hotel is rather old and new refurbishments would be good. The breakfast range is also rather limited for the price paid for the hotel.Room was not too clean, lots of dirt and leftover rubbish just beneath the bed and furniture. Staff at the restaurant was rude and not polite, service was very poor there. room was not clean. BAr opening hours. I arrived late and could not get a drink. Minibar notfilled. Morning coffee in Lobby bar only at 10.00. Coffee in Breakfastroom of very poor quality (too weak). Bathroom could do with arefreshment. noisy neighborhood plus i had to kill one Cockroach inside the room. The hotel is run down now. I beleive it is going to close down soon. Pls take this hotel off your website. It is not a 4 star hotel anymore. The gym is closed, the spa is closed, the pool is dirty, rooms had cockroaches etc etc . Everything! The rooms didn't have light, the bathrooms and carpets wereextreamly dirty, the toilet didn't have lid, the bathtube, the basingand all the walls got mould. The aircon was not graduated so too cold.The courtains were stock so were not able to close. And to finish, wefound cockroachs around the food in the breakfast buffet.
Online Booking Crown Princess Kuala Lumpur
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Amenities at Crown Princess Kuala Lumpur
Services
Wi-Fi/Wireless LAN, Tour Desk, Souvenirs/Gift Shop, Room Service, Laundry, Internet Services, Dry Cleaning, Currency Exchange, Business Centre
General
Safety Deposit Box, Rooms/Facilities for Disabled Guests, Restaurant, Parking , Non-Smoking Rooms, Newspapers, Luggage Storage, Free Parking, Family Rooms, Express Check-In/Check-Out, Breakfast Buffet, Bar, 24-Hour Front Desk
Activities
Outdoor Swimming Pool
Food & Drink
The hotel offers a variety of food and beverage choices:
Café on the Tenth:
On the 10th floor, the café serves buffet and à la carte, featuring the best of Asian and Western cuisine.
Spring Garden:
Authentic Cantonese cuisine is served, including dim sum and dishes from the Szechuan and Hunan provinces.
The Taj:
This four-time award winner of the prestigious Malaysia Tourism Award for best Indian restaurant serves exquisite Northern-Indian cuisine.
Prime Grill Room:
Located on level 11, it offers a warmly nostalgic location. The succulent grill menu includes a combination of popular favourites and seasonal delicacies, complimented by an extensive wine list.
Lobby Lounge:
Relax and enjoy the moment with a selection of cocktails and a wide selection of wines and beers.
The Sports Bar:
Make the most of the happy hour deals and catch the latest in sports action on satellite television, or enjoy a game of pool or darts.
Malayan Aromas:
Malayan Aromas serves a variety of local coffees, local flavours and Western cuisine within a stylish setting.
Important information to guests
Upon booking, please provide the name of your bank if you are using Visa or Mastercard.
Information about the area
Nearby Offices and Attractions:
The attached City Square Centre, includes exclusive lifestyle stores, design houses, art galleries, toy shops, speciality stores, and other great restaurants and bars.
The hotel is just a short walk away from the Kuala Lumpur City Centre (KLCC), Suria KLCC shopping centre, the large KLCC Park and the Aquaria KLCC.
Room information details
Crown Club Floors:
The Crown Club Floors feature spacious rooms, well appointed with data-port facilities for high-speed internet access. The Club Lounge with panoramic views of the city is also yours to enjoy.
Cyber Business Floor:
Amongst a host of extras, enjoy the use of a flat-screen PC in the comfort of your room while admiring the spectacular view of the KL city skyline.
The Ladies Floor:
The dedicated ladies' floor is non-smoking and attended by 24-hour female security. Beauty and aromatherapy treatments will rejuvenate at the exclusive Martha Tilaar Spa.
Travelling information
The Light Rail Transit (LRT), accessible via a covered walkway, connects to Sentral Station where you can connect to the ERL for transfer to KLIA.
On request, the hotel can arrange:
Private limousine and taxis are available for rental.
Complimentary shuttle services to bbpark in Bukit Bintang and KLCC.
Distances:
5 minutes walk to the Ampang Park Light Rail Transit (LRT) Station.
15 minutes drive to KLCAT at the Kuala Lumpur Sentral Station.
One hour by car to the Kuala Lumpur International Airport (KLIA).
Crown Princess Kuala Lumpur Policies
Check-in
14:00 -
Check-out
12:00 - 13:00
Accepted CreditCards at Hotel
The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB
Cancellation Policy
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy
All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged MYR 60.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy
No deposit will be charged.
VAT and city/tourist taxes
5 % VAT is not included.
10 % service charge per room per night is not included.
City/tourist tax is not applicable.
Internet
Wireless internet is available in public areas and costs MYR 25.00 per hour.
Meal Plan
Buffet breakfast is included in the room rate.
Parking
Free private parking is possible on site.
Pets
Pets are not allowed.
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