Malaysia

Citin Hotel Masjid Jamek by Compass Hospitality

No. 7, Seksyen 33, Jalan Melayu/Jalan Masjid India, Kuala Lumpur 50350

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Citin Hotel Masjid Jamek by Compass Hospitality ★★★RecommendedNo. 7, Seksyen 33, Jalan Melayu/Jalan Masjid India (Kuala Lumpur) 50350Show on map

Excellent 1517 reviews 7.2
A 1-minute walk from Masjid Jamek LRT Station, centrally located Citin Hotel offers colour-themed accommodation with a flat-screen TV and free Wi-Fi. The hotel also has a café on site. Citin Hotel Masjid Jamek is 200 metres from Jalan Raja (Little India) and 2 km from Petaling Street (Chinatown). Kuala Lumpur International Airport is a 45-minute drive away. Featuring a contemporary décor, air-conditioned rooms at Citin Hotel Masjid Jamek offers a private bathroom with free toiletries, as well as hot and cold shower facilities. A wardrobe with a full-length mirror and a safe are included. Citin Café serves a daily buffet breakfast, local favourites and Western dishes.
Rooms
138

What people say

Before I booked this hotel, I read the negative feedback written by the previous customer. But to be honest, this hotel is not bad at all. When I arrived at the hotel, the security guard opened the door for us with a big smile. I booked two rooms for two nights and I am very satisfied with the cleanliness and the size of the room (not too small, not too big. Just a nice size). My room was at the 7th floor where I could see nice view of klcc and twin tower. Plus, the hotel is close to lrt statio.
all reviews I enjoyed my stay. Worry especially when my two daughters decides to go shopping on their own, they can easily get off the LRT and just walk back to the hotel. It is safe as the places outside of the hotel are always full of people,. Its location close to MRT Station. In front of the hotel there is a lot of souvenir seller, then the hotel is close to Central Market, Petalling street also. For shopping mania, i think its really nice .. ^^. The location was good - close to the metro. Nice breakfast and happy hour for lunch till 2:30 pm - cheap and drinks and dessert included. There was Internet free of charge but slow. humble staff, the station is near only 1 min walking from hotel(sgt dekat dg stesen), budget shopping for little india(murah di pasar india), nice room(kamar nyaman), sesuai budget. Staff helpful even when busy during peak period and approachable. Value for money stay with buffet breakfast in the package. Been coming back past four years!. Wi-fi in room, hot water dispenser, right in the middle of bazaar, next to MRT station, nice breakfast / room service, friendly reception (front desk). The area of the place has a lot of shopping area. The breakfast was absolutely great! will be looking forward staying there again. Room is very spacious. Strategic location to the nearest train station. Food stalls everywhere. There's good buffet breakfast. Love the price, all staff and must important is the breakfast.My kids like the breakfast at Citin.Room 313.♥♥. The location - 1 minute walking to LRT, 2 stations to KLCC. Nice and polite staff, good breakfast buffet. Very close to station Masjid Jamek, so great connection. Nice budget hotel, decent breakfast. Hotel is located in the very convenient place of the city near a LRT. Friendly staff. the location is good. Breakfast is just soso. the room is very small. LOCATION IS VERY GOOD! STAFF IS VERY GOOD! THE PRICE IS BEST!. Near to LRT station, budget shopping and local eateries.. It near to Masjid India and maidin and masjid Jamek. i like the price, room n0.712 and the breakfast. Everyday personel work. Simply situations,rules. the service are good and the room are clean. The location of the hotel is very awesome. Stalls and bazar just around the corner. near to shopping centre, friendly staff. Shopping nearby,,near to mosque n lrt. Near the bazar in masjid india market. food very cheap and good. nice and confortble. Location Rates. Nice breakfast. its location. every thing. Near lrt.. everything. locatian. The best Part is citin hotel is in the nearest place to Jamek Train station .. I traveled all over by Train and took Bus from Train station .. And Mini Market is around Hotel .. Last The Gate keeper ( mr gori ) And other Nepali guy,s are very helping .... must go geting high land it,s beautiful .. The location is good, 3minutes walking distance to Ampang line, LRT Masjid Jamek. Surrounded with many shopping area and food corners. The price and location are good. I can see that the staff work very hard to keep up to the demands of the guests. easy access of mode of transport i.e. LRT, Monorail. convenience located for local eatery and shopping. The location with easy access to lrt lines. Short walk to sogo and Petaling Street. Friendly staff. located in a market and many attractions are reachable by just walking room design is attractive. The hotel's location, close proximity to metro train stations. food outlets, shopping, Masjid. Location..near monorail..near bazaar...staff at reception & guard at the door was good... The location of the hotel is quite good.The size of the room was exellent (7th Floor). Room 401. The food was great. they clean the room on a daily basis. Breakfast,atmosphere.nearness to transport,shopping and eataries. The cheerfull of the room. Modern design. Delicious breakfast. Clean and nice rooms, perfect location - 100 meter from metro. Cleanliness and Behave of Front desk officer Miss. Farhani. It would be nice if the staffs at the reception be more friendly and give the customers more welcoming smiles. The room is not sound proof and therefore I could hear the voice of people talking next door. I rather confused when looking in front part of the hotel. There is a sign to go there but not too clearly, and unpredictable thing is i must through souvenir seller to reach there. I booked a room with one bed and insisted this upon check in but anyway got a room witn two beds. The window was not tight enough and there was a mosque closeby so you can hear loud prayers few times a day starting from very morning like 6 am. Be prepared to have a room without window as they wanted to give me such a room. No breakfast, even letsbookhotel.com said it include breakfast. I need to pay for breakfast. it is not good. Lack of dining space during breakfast. HK Dept apparently lack of staff ( a roomboy to make 30 rooms a shift ?) - no smiles except from FO staff - security staff in the evening was more hospitable than the one in the morning. The entrance of the hotel is quite difficult to find as it is in between the bazaar. TV Channel in my room not clear.Specialy for TV1, TV3 and TV2. Room walls, blankets and towels seem to be "overused". Someday they were of white colour, but right now are something greyish... but clean. Difficult to find. It's behind the streetmarket. Wifi is not available in the room through out the stay less choice of channels and most of the channels were distorted. Counter service not so good...i have to go to the counter 4 to 5 times to activate the scan card to open the room door and there was no tv remote control on the day I check in... Some days no internet in rooms. weekend days not enough tawels. One for 2 persons. the method of payment are complicated and need the improvement. 1. The food especially for the breakfast, its not good to have a spicy food in the morning. 2. The staff not so friendly. No towel provided. Been asking for towel twice, but still not given any till our last day. Pillow case not change when we first arrive there. Wifi, the connection is on off. While I stayed from 14 july to 16 july 2013,, nite time. Mosquitoes can enter the room,,. No hairdryer in the room. rooms are rather small. it just have one iron room. food. Difficult to find parking.Need improvement at wifi speed . Booking use card, not good.sometimes surprises see cut from card credit.....better permission first from costumer. The Worst thing desk Staff is not very Much friendly , I don,t enjoy lot with them .. And they are not giving micro-wave in room Either .( when you are with Family ). Quite small rooms, not that clean blankets. I reduced the period of stay, and then they charged me 119RM per night pls 119RM penalty, so it was too expensive. You can hear everything from the neighbouring rooms. The towels are terrible more like rags. Bring your own towels if you wish to stay here. There is a shortage of housekeeping staff i think because they do not make beds fast and I had to wait a while before I can check in. narrow passage way for vehicle to access entrance and exit of hotel especially during heavy rains. The room's safe is not working. The window leaks and wet the carpet when it rain. Towels not so clean. no mini bar in room bathroom could be better. There are no parking facility at the hotel, very difficult to get a cab,. The towels need to change, wifi doesn't seems to work, no tissue box only toilet roll & no mini fridge. Pls check the tv before the guest check in to make sure it's clearly visible. I was waiting for checking almost 30 minutes. Breakfast was good but there were not enough table for all the guest, we have to wait for table and there was no arrangement for queue up. The washbasin took a longer time to drain. washroom was leaky. take soap. noise from adjourning rooms esp.after 10.00pm and children running down the corridors. Main entrance smelly. Parking problem. Very bad wifi connection. For room with n without window same price. The longest check-in ever, poor breakfast. Rude behave of Front desk officer Liz. She don't have any respect or concern for customers. Poor house keeping and room service. Low quality breakfast. Noisy room.

Online Booking Citin Hotel Masjid Jamek by Compass Hospitality

Amenities at Citin Hotel Masjid Jamek by Compass Hospitality

Transportation

Car Rental, Airport Shuttle (surcharge)

Services

Wi-Fi/Wireless LAN, Ironing Service, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Barber/Beauty Shop, ATM/Cash Machine on site

Safety features

First aid kit available, Access to health care professionals

Pools and wellness

Massage chair

Physical distancing

Cashless payment available

Miscellaneous

Smoke alarms, Security alarm, Non-Smoking Rooms, Luggage Storage, Key card access, Fire extinguishers, Elevator, Designated Smoking Area, CCTV outside property, CCTV in common areas, Airconditioning, 24-hour security

General

WiFi everywhere, Parking , Non-Smoking Rooms, Minimarket on site, Elevator, Designated Smoking Area, Allergy-Free Room Available, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Tour Desk, Safety Deposit Box, Luggage Storage, Invoice provided, Concierge Service, 24-Hour Front Desk

Food & drink safety

Delivered food is securely covered, Breakfast takeaway containers

Food & Drink

Vending Machine (snacks), Room Service, Restaurant, Packed Lunches, Fruits, Breakfast details

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Cleaning services

Laundry, Ironing Service, Dry Cleaning, Daily maid service

Business facilities

Fax/Photocopying

About the Property

Citin Hotel Masjid Jamek by Compass Hospitality is located in Kuala Lumpur, 1.8 km from Petronas Twin Towers. Guests can enjoy the on-site restaurant. Each room at this hotel is air conditioned and is fitted with a flat-screen TV. Rooms are equipped with a private bathroom fitted with a shower. Citin Hotel Masjid Jamek features free WiFi throughout the property. You will find a 24-hour front desk at the property. Suria KLCC is 1.9 km from Citin Hotel Masjid Jamek by Compass Hospitality, while Pudu Sentral Bus Terminal is 800 metres away. The nearest airport is Sultan Abdul Aziz Shah Airport, 16 km from Citin Hotel Masjid Jamek by Compass Hospitality.

Important information to guests

Please inform MyCiti Hotel Kuala Lumpur - formerly known as Citin Hotel Masjid Jamek in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that there will be prepaid deposits applied to long-term and group bookings. For more information please contact the hotel directly. Ironing facilities are provided at the corridor in every levels

Information about the area

Located just 100 metres from Masjid Jamek LRT station, Citin Hotel Masjid Jamek by Compass Hospitality offers stylish rooms with free WiFi access. The property features a 24-hour front desk and a restaurant. Decorated in bright colors, each room is air-conditioned and comes with a flat-screen TV. Hairdryer and ironing facilities are provided upon request. The en suite bathroom includes a shower and free toiletries. Daily buffet breakfast is served at Citin Cafe. Many restaurants serving local favorites are within walking distance. You can book city tours and airport transfers at the tour desk. Staff at the reception can also assist you with luggage storage. You can visit the historic Masjid Jamek and Masjid India or shop at Jalan Tunku Abdul Rahman. Citin Hotel Masjid Jamek by Compass Hospitality is 450 metres from Sultan Abdul Samad Building and Dataran Merdeka. The nearest airport is Sultan Abdul Aziz Shah Airport, a 23 km drive away. Hairdryer and ironing facilities are provided upon request.

Citin Hotel Masjid Jamek by Compass Hospitality Policies

Check-in

14:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, MasterCard, MasterCard

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
There is no capacity for extra beds/cots in the room.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

5 % Tax is not included.
10 % service charge per room per night is not included.
City/tourist tax is not applicable.

Internet

Wi-fi is available in the entire hotel and is free of charge.

Meal Plan

Breakfast is included in the room rate.

Parking

Free public parking is possible at a location nearby (reservation is not needed).

Pets

Pets are not allowed.