Malaysia

Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts

Jalan Tun Tan Cheng Lock (Off Jalan Bukit Bintang), Chinatown, Kuala Lumpur 50050

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Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts ★★★RecommendedJalan Tun Tan Cheng Lock (Off Jalan Bukit Bintang), Chinatown (Kuala Lumpur) 50050Show on map

Excellent 1489 reviews 7.2
Steps from China Town and Independence Square, Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts offers classic rooms and access to fitness facilities. It features a buffet restaurant and lounge. Located in the historic quarter, the hotel is easily accessible from Plaza Rakyat LRT Station and Urban Transformation Centre (UTC), formerly known as Puduraya Bus Station. It is an hour’s drive from Kuala Lumpur International Airport. Decorated in pleasant neutrals, cosy rooms are equipped with a fridge and satellite TV. They come with an attached bathroom with shower facilities. After a day of activities, soothing massages await at Ancasa Spa. For convenience, staff provide 24-hour reception and cater to travel and laundry needs. Hearty buffet spreads with local and Western dishes are on offer at Saffron Brasserie. Relax with an after-meal drink at Casa RnB.
Rooms
294

What people say

Near LRT plaza rakyat and Pudusentral bus station that you can get Genting from here. Breakfast is good taste and I love comfort pillows and bed. If you request city view , you can see both petronas tower and KL tower.hotel shuttle bus to masjid Jamek , kl sentral, little India and Bukit bintang but only one trip per day. I recommend this area more than Bulit bintang because monorail is cloud of people and wait for long time than LRT.
all reviews Clean hotel, friendly helpful staff, value for money. Taxi Cost RM 80 from airport, RM60 back to airport. Approx 35mins walk to KL tower/Petronas tower area. RM40 in taxi to Batu Cave. Beside Chinatown. Friendly helpful and courteous staff. Good size bed and room. Excellent location to Chinatown &Central Markets. Excellent breakfast selection. Very Clean and quiet. Good selection of tv channels. I like the facilities arrangement and window design. Cleanliness meet to my expectation. This hotel nearest Puduraya and LRT. Also surrounding area have Kota Raya, Maiden and Petaling Streets. Being a filipino and with filipino staff on ojt, it was a pleasant experience... They too are very good so as with the other staff... Hope you can have more Filipino ojt at this hotel... hotel staffs are all warm heart and patience,could help us in time.the location is good,near to the china town and can walk to india street or central market. Great location we arrived really early they had checked us in at no extra charge free wifi had no problems we were on the 8th floor friendly staff. The staffs are friendly, the rooms are clean and spacious, food and shopping are within a stone throw, the price is reasonable, its just awesome. We stayed for a total of four days in between trips outside of kuala lumpur. The left luggage facility was good. Buffet breakfast was good. Location - near to tourist attractions eg Petaling Street, Bukit Bintang and Masjid India. Food paradise all round the vicinity. Located centrally with easy accessibility to all parts of the city. Budget accommodation with above expectation facilities. Location Was Good Near To Chinatown & Puduraya Bus Station.Stuff was friendly. Room was Quite Big. Breakfast was Good. The place is convenient for shopping and rooms are clean and utilities in room is good. Excellent position View from room 703 is fantastic Room is good Staff nice and helpful. The location was excellent, getting about KL by public transport was easy and cheap. - Direct next to Chinatown - price for value is good compared to other Hotels. Good value for money for a mid-class hotel centrally located in Kuala Lumpur. Location 2 china town and walking distance 2 shopping centers . location,for business,lrt,prayers,bus station and affordable. Its location The value for money The view from the room. Location near to shopping chinatown and many more... superb staff location spacious room good breakfast. The comfort of the bed and location of the hotel. Hotel price, food, location,facilities....etc. Location, cleanliness, staffs, accommodation. convenient location for my work and prayers. i like the place where located the hotel. The room was clean and comfortable. Very nice hotel, friendly staff. location , service and breakfast. Food and friendly staff.. room well made n clean. Very convenient. ... .... shooping area. lobby, decoration. Everything. Location. I like this location of hotel. Rooms also nice. the next coming on 11th till 13th. disember pls do provide me a room with good shower head with heavy water...the water is very very slow and don't feel good when shower and one more thing when i confirm a booking pls provide me a room number earlier coz my guest would like to use my room before my arrival... Location, just next to Chinatown. Within walking distance to Bukit Bintang. Shuttle service is provided to the malls at Bukit Bintang, but times not regular. Ample parking, and it's free. Very comfortable bed with soft pillows; free parking; good location cos near to Chinatown and eateries. Close to China town. Recommended if you need to take a bus from Pudu central, very close to bus station. Staffs were friendly, room was nice and clean,good location, only few mins walk to china town. loves the location. shop eat shop eat... hahaa friendly housekeeper... Shopping arcade around d area. Accessibility via d public teansport. 100m to Jalan Petaling Market and short distance to Times Square. Excellent shopping n food location.almost u can walk everywhere. Price vs quality was good. Breakfast was reasonbly good. Clean and spacious room. Good value-for-money. I like the location which is located there. Only rain shower but I am not serious. Wi-fi signal not great in rooms but works fine in lobby. Charged a RM200 deposit for our 3 night stay which we were unaware of until arrival. No problems getting it back when leaving though. Unable to open windows for fresh air however the air conditioning was good. Tap in bathroom sink (only a small trickle of water). Did not mention to staff so cannot comment on how quickly this may /may not have been attended to. Staff need to little bit smile when communicate with guests. Room 515, when toilet flushes need to repeat at least 3 time to clean it. Nothing. Ask for a room with a view of the twin towers, we were given rooms on the Ancasa floor without a view which were not worth the extra money. Do not book a taxi via the concierge, just go outside of the hotel and take a taxi from the taxi stand in front. The surrounding area is the only place where we saw traffic at snails speed in KL. Not a family-friendly area. There is Nothing dislike this Hotel. Well should have more menu for room service and limited tv channel sometimes bored in the room with repeated movies. Breakfast is poor , doesn't cost 13$ (even if included) Small shower. The room was on the small side but acceptable, the restaurant was poor value for money, we only ate there for one night due to heavy rain, wish I had got wet instead. Nothing really... Toilet keep getting blocked and have a pet hate of shower certsins so unhygienic my option but won't stop me from staying there again . The decor needs an upgrade. Wifi signal not detected in my room. Need to go outside of my room to use wifi... would be nice to have a pool. The row parking space too small for my MPV. Night trip was expensive. we have gone to genting via batu caves. I believe driver provided by ancasa cheated charging 220 Ringgit. The choices of menu for breakfast is too limited. i dont like the bathroom its old enough. Wi Fi was dismal, none in room and very poor in public areas. Had booked a superior room but wasn't available so accepted a smaller room. When asked for discount they said wait till I checked out. When I checked out they refused and insisted I had been upgraded even though the room was much smaller & it was a queen bed instead of a king. newspaper nst. Room service was a little slow. .... hotel parking space. Space in wash room is horrible. Internet was very slow. hotel cannot provide room number when my booking is confirm. Did not give me a double bed as requested. Safe was locked when I entered room, asked service staff to assist but did not come. We were treated rudely by the staff from the coffee house during breakfast; hotel staff need to smile more when communicating with guests; room was not ready to check in yet when we came back around 3.50pm; in-room toilet a bit small and no hand shower; there was no bath towel provided when I check in and need to call housekeeping. Restaurant. I didnt like that bathroom , was soooo small and the flush toilet wasnt working during night , and iv phoned reception and been told would send someone to check , but no one came .its funny coz it bk to work auto in the morning . The front desk, cafateria, doorman staff should be more friendlier, smile more.. make us feel welcome and comfortable.. (not all) The path/road to the main door of the hotel - Too steep. Dangerous for those who walk or those with kids... Too crowded with public busses n taxis parking infront of d hotel. Not that convenient to park my car. Loud talking noise from the next room via the adjoining door. Basically, inconsiderate users. Bathrooms could be cleaner as there were black Stains on wall.towels n bedsheets very old. Otherwise its a excellent hotel with gd location. Location was oke, but not optimal. Hotel is near a subline between the monorail line and the red line. So each time you take a metro you need change lines to get to the main shopping area's. But other that that it is a great hotel. Even though i increased the temperature of the air conditioner, it doesn't seem to respond and the room is still very cold for me. I hate they purchase from my credit card extra 200rm so far its not refund . I need my money back plss revert to me my credit card account.

Online Booking Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts

Amenities at Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts

Transportation

Shuttle Service (free), Shuttle Service, Secured parking, Parking garage

Shops

Shops in Hotel, Minimarket on site, Barber/Beauty Shop

Services

Wi-Fi/Wireless LAN, Vending Machine (snacks), Vending Machine (drinks), Tour Desk, Shuttle Service (free), Room Service, Meeting/Banquet Facilities, Laundry, Internet Services, Free Wi-Fi Internet Access, Fax/Photocopying, Dry Cleaning, Daily maid service, Concierge Service

Pools and wellness

Swimming pool, Spa facilities, Spa & Wellness Centre, Kids' pool, Fitness Centre, Fitness

Physical distancing

Contactless check-in/check-out, Cashless payment available

Miscellaneous

Smoke alarms, Security alarm, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Key card access, Family Rooms, Elevator, Designated Smoking Area, CCTV in common areas, Airconditioning, 24-hour security

General

Safety Deposit Box, Rooms/Facilities for Disabled Guests, Restaurant, Private parking, Parking on-site, Parking , Non-Smoking Rooms, Minimarket on site, Luggage Storage, Heating, Free Parking, Family Rooms, Express Check-In/Check-Out, Elevator, Designated Smoking Area, All Public and Private spaces non-smoking, Airconditioning, 24-Hour Front Desk

Front-desk/reception area services

Tour Desk, Safety Deposit Box, Newspapers, Luggage Storage, Concierge Service, 24-Hour Front Desk

Food & Drink

Room Service, Restaurant, Bar

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines

Cleaning services

Shoe Shine, Laundry, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying

Activities

Spa & Wellness Centre, Outdoor Swimming Pool, Fitness Centre

Food & Drink

Saffron Brasserie
Enjoy the fine local & western cuisine, A la carte and buffet menus are available daily.

BabaReeba!
Relax with a cold drink and enjoy the music at BabaReeba! The resident band shall keep you entertained from 10pm onwards.

Hotel information details

Superb city location flanked by the famous Chinatown,puduraya Bus station and all that Kuala Lumpur has to offer : the finest shopping, tourist attractions,financial/business centre and of course the culinary pursuits.

Important information to guests

Please inform AnCasa Hotel Kuala Lumpur, Chinatown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Certain services and amenities may be reduced or unavailable as a result. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of MYR 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Guests enjoy: - Free room upgrade subject to availability - 20% off on dry cleaning - Free shuttle service to Masjid Jamek, KL Sentral, Bukit Bintang and KLCC Spa and gym facilities at this property are unavailable till further notice

Room information details

This modern business and holiday hotel is situated in the historical part of Kuala Lumpur. It is an ideal location for business people and holiday makers.

Come and enjoy true Malaysian hospitality at Ancasa Hotel & Spa, Kuala Lumpur. Step into a world of warm hospitality with 175 Units Standard Rooms, 101 Superior Rooms, 16 Ancasa Rooms and 4 Ancasa Executive rooms and 4 Family Deluxe Rooms, your stay will be one of sheer comfort.

Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts Policies

Check-in

14:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, MasterCard, MasterCard

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All older children or adults are charged MYR 85 per night per person for extra beds.
Maximum capacity of extra beds in a room is 1.
There is no capacity for cots in the room.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

5 % Tax is not included.
10 % service charge per room per night is not included.
City/tourist tax is not applicable.

Internet

Wi-fi is available in the business centre and costs MYR 10 per hour.

Meal Plan

Buffet breakfast is included in the room rate.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.