Hotel Alessandra in Palermo, Italy

Hotel Alessandra is part of Palazzo Balsamo, a rare example of Sicilian architecture in the centre of Palermo. Rooms offer original furniture of the 19th century. Free Wi-Fi is available in the lobby. The Alessandra is located on the 2nd floor of this historic building, which is 200 metres from Palermo Train Station. The hotel is divided in 2 areas, a green one overlooking the central Via Maqueda, and a red one facing the inner side of the building. Rooms have a private bathroom with shower, and a balcony or large windows overlooking the tranquil surroundings. Breakfast is served between 08:00 and 10:00.

Rooms: 20
Address: Via Divisi 99, Palermo 90133 Show on map

What people say

interior decoration, friendliness of staff. Fantastic hotel on the main road from the train station to the centre of the old part of town. Renaissance furniture everywhere and a huge bed in the room. Was very quiet, but we went off season so it could be louder in the summer.Room is very amazing and spacious for a single person; view from the room is superb, near the railway station, close proximity to tourist attractions, hotel staff is friendly and helpful... really made a memorable stay at Palermo.

all reviews

The decoration of the rooms. Very friendy staff always willing to help, whether it be with general queries, train times, directions or restaurant recommendations. Good location close to the station but within easy reach of the modern town. Clean room - good size and comfortable. One factor for booking was the fact that it was advertised as gay friendly, which was certainly the case. Thank you.Very friendly staff. Clean and nicely apppointed in traditional Sicilian style. Air conditioning.Really friendly staff. centrally located to station and historic center. Easy walk to most other sites European style nice decor. Location, pleasant stay, beautiful common room.Location (near to train station and city center) Helpful personnel: They help me a lot for getting my lost bagage. They are very friendly as well.Nice Hotel beautiful rooms. Godd position for historical sites within Palermo.closeness to railway station, staff. The hotel Alessandra is only for sleep. Don´t offer you nothing besides a bed, shower and for the breakfast in the pasticerias is not so good. One more thing: becareful: our guide tour dismissed there.The staff is friendly, professional and ready to help you out. The room is clean.convenient location, close to the train station. Location. Having to check out by 10am.breakfast is not at the hotel itself and the food served at the cafe is poor, hotel should provide basic amenities such as iron if needed, the hotel is located at the top floor and it's a struggle to reach up for people with heavy luggage.The bathroom of the next room was next to ours and al the sounds could be heard clearly. 1. The ground floor entrance from the street is shared with another hotel and is grubby and poorly lit. 2. The Alessandra is on the second floor (72 steps) and there is no lift. 3 No food or bar is available in the hotel and Breakfast has to be taken in a cafe 200+m up the road by way of voucher. 4 Room very noisy (traffic), Room requires double/secondary glazing urgently.Treated to the "oops ... the credit card reader is broken today". Note that the hotel is on the "second floor", but that is the equivalent of four normal floors - no elevator. Parking is in the street, haphazard luck.The bed was terrible. Still my back hurts. They must change the beds. Breakfast: Actually they provide a breakfast ticket for a small bar 100 meters away. With that ticket you can buy 1 coffe and 1 piece of patisseria. Normally this costs 2 euro. If you like to eat or drink more you need to pay.The room to the street was a bit noisy. 75 steps up to the reception, and very noisy at night and early morning in rooms overlooking the Via Maqueda.Breakfast noit sufficent. not posible to pay with credit card, not posible to receive phone calls on the room. The room was small and the room was open to the road so it was loud in the weekend-night. The windows are old and wooden so they don't isolate well.old, no elevator (when luggages are heavy), small shower room with problem of water drainage. yes, our bed was infested with bugs. Staff reluctant to relocate us. In spite of a matress change, our bed was again infested on the 2nd night and we were relocated again. We asked management for a discount due to the circumstances and the fact that we had 2 broken nights sleep. They were very reluctant, felt that because they gave us another room this was sufficient. Eventually offered us 10%.Laughable,non-smoking hotel, although I booked smoking. Tiny room,crudefurniture, wc and bathroom were in a seperate room down the corridor,shower missing half a door,rusted soap tray."Breakfast" consisted ofobtaining a voucher at reception, walking down the road to apatisserie,with proffered voucher, to exchange for a coffee andcroissant.

Check-in Date

Check-out Date

Guests & rooms

Transportation

Street parking, Shuttle Service (surcharge), Shuttle Service, Public transport tickets, Car Rental, Bicycle Rental, Airport Shuttle (surcharge), Airport Shuttle, Airport pick up, Airport drop off

Shops

Shops in Hotel, Minimarket on site

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Private Beach Area, Pool towels

Miscellaneous

VIP Room Facilities, Toilet with grab rails, Soundproofed Rooms, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Luggage Storage, Key access, Heating, Fire extinguishers, Family Rooms, Emergency cord in bathroom, CCTV outside property, Bridal Suite, Auditory guidance, All Public and Private spaces non-smoking, Airconditioning, 24-hour security

General

Pets Allowed

Front-desk/reception area services

Valet Parking, Tour Desk, Tickets to attractions or shows, Ticket Service, Safety Deposit Box, Private Check-in/-out, Newspapers, Luggage Storage, Express Check-In/Check-Out, Concierge Service, 24-Hour Front Desk

Food & Drink

Wine/champagne, Vending Machine (drinks), Special Diet Menus (on request), Snack Bar, Room Service, Packed Lunches, On-site coffee shop, Fruits, Breakfast in the Room, Breakfast details, Bottle of water, Bar

Entertainment and children services

Babysitting/Child Services

Common areas

Library, Communal lounge/TV room

Cleaning services

Laundry, Dry Cleaning, Daily maid service

Business facilities

Fax/Photocopying

Activities

Tour or class about local culture, Live music/performance, Hiking, Beach

Breakfast will be served in the cafeteria in front of the hotel.

This choice has been made to free up guests to enjoy breakfast when they choose in the morning.

The hotel is situated inside Palazzo Balsamo, an aristocratic building from the VII century, in the historic centre, with the railway station 100 metres further (5 minutes on foot).

We are on the 2nd floor (no lift available) and all of the 20 rooms have original furniture from the early nineteen hundreds.

The staff speaks English, French, German and a bit of Spanish.

Please note the building has no lift. If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking. Please note that the property is located in a restricted traffic area, please contact the property for more information. Please inform Hotel Alessandra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

The hotel is situated in the marvellous historical centre of the city, where all facilities can be found (banks, post offices, underground, police station, tourism office).

All the rooms have a shower and are equipped with common facilities.
Some rooms have a balcony whilst others have big and ample windows, overlooking the tranquil area of the hotel.

By Plane:
From the airport, you can reach the train station by taking the underground, located 200 metres away from the train station.

By Boat:
From the harbour, the hotel is reachable in 10 minutes by bus.

Check-in

00:00 - 00:00

Check-out

- 10:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, PIN, Maestro, CartaSi

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.
If modified later, the total price of the reservation will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years are charged EUR 5 per night per person for cots.
All older children or adults are charged EUR 25 per night per person for extra beds.
Maximum capacity of extra beds in a room is 2.
Maximum capacity of babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

10 % VAT is included.
Service charge is not applicable.
City/tourist tax is included.

Internet

Wi-fi is available in public areas and is free of charge.

Meal Plan

Breakfast is included in the room rate.

Parking

No parking available.

Pets

Pets are not allowed.