Charming, clean, efficient, and comfortable with friendly and accommodating staff. Loved the architecture, new construction with art deco feel. Great find!
The staff were very helpful and they always made you feel welcome. The room was fantastic with an amazing view of the Empire State Building and an amazing location.
N/A
Location and happy hour at bar
Bar expensive outside happy hour
Everything was nice.
Shower had no door and bathroom floor got very wet. Didn't get why they made it like that.
Location, decor, staff were top notch!
No complaints!
Everything except the extreme loud noise from the slapping doors from careless guests at 2 / 3 in the night . We will come back for sure
Location helpfulness pillow and bed comfort. The turndown service and toiletries were lovely
Room was very small and the corners of the bed caused a few ankle injurirs
Great bathroom Comfy beds Amazing location Super friendly doormen.
Room was a bit small, but that is standard for NYC. Was def tolerable.
This place is special, and I enjoyed every minute there. I'll be back!
All of the above. Don't know about value for money since it's New York & everything seems expensive compared with Portland, OR, my hometown,
What's not to like?
All personel, everyone was very helpful! Cozy decor. Hotel has beautiful exteriör.
Rooms were dark, ceiling lampr needed. Back mirror needed in bathroom.
Coziness Location Style Service
Restaurant wasn't available most of the time Limited furniture
The hotel was truly wonderful - small and stylish with great service and little extra touches. Great location
Maybe the time of year we were there but was expensive (for size of room etc).
Excellent hotel, very comfortable, staff really friendly and always happy to help. Great central location too.
Nothing.
Facilities, staff, location
Nothing
Genuinely warm and friendly staff, beautiful, quaint furnishings, extremely comfortable bedding, well-appointed bathrooms - like being in a charming European hotel. Around the corner from unusual and good restaurants, a yoga studio, and of course, all that New York offers.
There wasn't much to dislike, but having to re-log into the Internet each time you closed your computer wasn't the best use of time.
The staff was so kind and helpful, allowing my niece to check in early since we were arriving at separate times. The design & furnishings are chic, spotless, and super-comfortable. We loved the all-new retro-style bathroom. Room was small, but we did not feel shortchanged in any way. Fantastic Greenwich Village location, with NYU, New School, Soho, & East Village all within short walking distance.
Pretty expensive, but taking into account the friendly & professional staff, great decor & cool vibe, I will definitely stay there again.
Excelente!!
The room was really cosy and very comfortable. Great nite sleep. Hope to visit again.
The dining room was very attractive and the breakfast food was excellent. Also liked the front lobby area.
Our room was very small;so was bathroom--no place to hang towels, and so was closet--not big enough to accommodate winter coats jackets.
Very informative and pleasant staff. No question too difficult, no request too trite. Definitely be returning!
Rooms were small but comfortable and well-appointed.
No on-site parking.
Location, friendly staff.
I like a bigger room, but it was ok.
The vast majority of the staff were very good and extremely helpful. Whilst the room was small it was comfortable with an excellent shower. Location was good for both uptown & downtown and there was plenty to do & see in the surrounding area
The restaurant was slightly disappointing with food & wine on offer
location was great, ambiance elegant, staff lovely, friendly & helpful and the cosmo's are to-die-for !
Brilliant and warm staff, superb location, very comfortable room. Really can't compliment the entire staff (reception, doormen, cleaning, etc.) enough on a PERFECT stay!
Restaurant really isn't up to snuff. Boring menu, distracted and impersonal staff. Sort of mismatched with such a perfect little hotel. That said, there are superb dining options in the neighborhood so not a big deal at all.
The location was great. The staff were very helpful and friendly. The room was decorated nicely. The bed was comfortable. I liked that the window opened a little so you could get fresh air. The restaurant was beautiful.
The toilet was inches from the leg of the sink. When I asked about it they said it was a new concept. It was the running joke. You literally had to sit sideways. The food in the restaurant was good but not special.
bed and pillows just great
couldnt sit at desk--too close to bed
Couldn't have asked for nicer staff. Arrived at 8am and our hotel room was ready (normal check in time is 3pm) the lovely Brian brought all our bags to our room. All the staff were so helpful & friendly. Food was delicious, could have been a little cheaper but when your in New York everywhere is expensive. We were so central to everything yet far enough away for a little peace & quiet. Hehe! Overall we really enjoyed our stay!
The food was slightly over priced & the bedrooms were small, but that's New York for ya!!
We loved the hotel. The decor was beautiful, the staff were great, the bar was fab and the location was perfect.
Our only complaint was that the room was on the small side. We both had large suitcases and it was a bit of a struggle fitting everything in.
Very cosy hotel perfect for the winter... Great location. Good staff, just miss a minibar or night service. After midnight no tea drinks or anything...
Everything was well appointed and comfortable - great bed and linens, friendly and helpful staff. very cool place
Platform bed in a small room meant whacking ones shins a couple times, no door on shower so floor was damp when done with shower... but compared to the other comforts these were minor.
Extremely comfortable beds, linnens, pillows and blankets. Classy decor, cozy room, large bathroom, extremely helpful, charming staff.
Location Hotel bar and restaurant Helpful staff Massive TV Room service Design and style
Not cheap
Hotel is good, location also is good
Room is very small, I did not know where could I place my suitcase, cause it was very few space for it.
Location, friendly service, good vibe. Very attractive and welcoming lobby. Great restaurant….we only ate breakfast and some late night snacks. The flat bread with smoked salmon was delicious!
Although the room was delightful, it was too small… fine for me but not for my big husband. For a five night stay, there was not enough room in the closet or drawers and no place to sit except on the beds.
Deco style, location, staff.
Small rooms, but normal for NYC.
Lobby with fireplace and library. Intimate feel, very european.
Coffee service in the lobby was discontinued at 9:00am without an alternate source. No shelf or counter in bathroom for toiletries...
What a fantastic hotel. Great location in Greenwich Village. Awesome decor.Close to "hop on hop off bus". Very late booking and they accommodated us so well. Nothing was too much trouble. Great restaurant and bar. Gorgeous staff. Would definitely recommend and stay here again!
Nothing at all
The hotel is beautifully decorated. The food was quite good although expensive. The location is ideal - nice quiet neighborhood but close to subway stops and restaurants. Most of the staff were polite and helpful. Although small, the room was comfortable, clean, and nicely appointed.
The bartender was slow to take orders and unfriendly. Perhaps it was because I was alone and female? The service in the restaurant was generally slow. The half door in the shower did not contain the water effectively. There was no coffee in the lobby on the weekend days.
The design, the staff, people, guests, location, reception, beds and shower, the bar
The room was a bit little. We did not have space for two laggages.
Great location, decor. Friendly service at desk and bar,
Loud noises in the air vents, slow eveators, no minibar
Location Design Nice staff
Small room $100 deposit for the room and $25 - for the adaptor.. NY is extreemly expensive city, huge additional payments and taxes for all services, especially in restaurants :-/
Staff Location
Room didn't have mini-fridge (useful for medication, cold drinks, etc.)
Location , shower,
Bed was too soft
Very friendly and knowledgeable staff. Room was clean and chic - very pleasant. Excellent value and location in Chelsea/Village within walking distance to SOHO.
Pillows too small.
Location, hotel bar, lobby lounge, decor, service
Small rooms, short hair dryer cord (yes really!)
The design of the hotel is beautiful and the art deco ambiance is very relaxing. The beds were fantastic; really comfy with beautiful linens and pillows. Housekeeping would turn down your bed every evening and leave chocolates. Also the C.O. Bigelow bath products were lovely.
This is only a very minor point as the room was very clean and housekeeping staff was attentive. However, the high gloss finish on the furnishings makes it easy to see the fingerprints from previous guests and it would be good if these areas could be wiped down with a cloth before each new guest, especially the tv cabinet, desk drawers and phone.
The location and friendly staff
The room was smaller than I had expected, for example, there was no place to store the suit cases when they were unpacked.
Location. Interior design.
Rooms are a bit small
