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Silver Oaks Resort Heritage
349 Fenton Street (Rotorua) 3010

度假村风格的Silver Oaks Resort Heritage酒店坐落在罗托路亚市（Roturua）中心和华卡雷瓦雷瓦（Whakerewarewa）温泉区之间，提供宽敞的公寓和多种设施。酒店提供41间大小事宜的一室公寓和公寓。所有一室公寓和公寓均俯瞰度假村及其设施。一室公寓配有微波炉、冰箱和沏茶/咖啡设施。较大的公寓设有设施齐全的厨房和用餐区。多间公寓还配有spa浴缸。度假村的休闲设施包括室外温水游泳池、热水浴池、网球场、迷你高尔夫球场和儿童游乐场。花园内提供烧烤设施。酒店的Scotch Poacher Restaurant餐厅每天供应早餐，客人可以预订晚间活动。 Silver Oaks Resort Heritage酒店距离罗托鲁瓦国际高尔夫球场（Rotorua International Golf Course）仅有很短的步行路程，距离罗托路亚市中心约1公里。

分数源自 781 评语
可以

5.9/10

客房: 41

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地址: 349 Fenton Street, Rotorua 3010 map

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别人怎么说

The management at the front desk was amazing !! I came to the hotel under not so good circumstances. Needing to stay in Rotorua at short notice because of a loved one in hospital . I booked online but was very tired and the man at the front desk let me and my sister check in early as we we're very tired . I genuinely felt he understood our situation and went out of his way to accommodate us . To the point where I asked if it we needed to extend our stay it would be possible to which the reply .
所有评语 » Loved the deal we got, a studio plus a standard. Loved that the pool was heated, had mini golf tennis and spa's even though the spa's were closed had lots of options for all ages. Very very clean rooms. We also had the option of having another teenager stay for minimum cost. Excellent place to stay. Real good bed pitty it was a king. Easy to find has every thing you need. Would recommend for price. We would stay again for that price as it is close to mountain bike trails. Upgraded from a booked studio as we stayed 5 nights It was the icing on the cake together with the staff Felt like a team effort. We'd love to be back soon. Thanks again. Lovely clean room, but little features did let it down, no light in toilet, no milk, and the telephone did not work, reception was told about it, but did nothing. extremely happy with the room and that we were allowed to bring our dog. we were expecting a very average room but we absolutely stokedwith it when we arrived. It was easy to find, and clean and comfortable although the grounds were a little run down at the back of the units near the tennis courts. mini golf, huge outdoor heated pool, lots of space and outdoor porch was excellent. lots of cooking facillities. we liked it very much. Location close to main geothermal attractions. 2 bedroom apartment was spacious and comfortable with good kitchen facilities. The place overall was really clean and spacious. Would definitely go back there again the next trip to Rotorua. Attitude of the staff. Tea and cofee making facilities, little kichenete, swiming pool till late evening. Great space, comfortable beds, great place apart from the 2 things we thought let the hotel down. The kids enjoyed the heated pool! The price was so affordable & the rooms are comfortable!. When we arrived there was a guy at check out- he was lovely and made us feel very welcome!. Good parking, easy access, not air-conditioned but well ventilated. Very comfortable bed. nice room and spa was relaxing. Staff were friendly and approachable.Nice people. Although rundown the kids did enjoy the mini golf, pool and playground. the BBQ area is very nice, we really enjoing staying in Silver Oaks. Very helpful staff and although a bit dated was very comfortable. The apartment was modern, spacious and comfortable. We found the heritage to be good value for money. I think we got good value for the price we paid. Great price. Just what I needed. Staff, facilities and location. Clean and comfortable. Just excellent. Great pool. they made a mistake with our booking but rectified it and didn't charge us any extra and we ended up with 2 rooms - was the cheapest around for a family unit with a private spa pool and the people using the outdoor pool looked like they were enjoying it. The space and having a kitchen and dining table. The beds were comfortable and the rooms were warm. There were plenty of towels and blankets. swimming pool,altho people we were travelling with felt it could be cleaner, location good,. It was central to amenities Good pool - when hot enough comfortable. enjoyed the pool, good parking, reception friendly & helpful. Child Friendly. Heated pool. mini putt. Warm unit. Good staff. It was good value for money. Beds were comfortable. Facilities and surrounding tourist attractions. Rooms getting tired, but value for money. Good location Good price Excellent bed. I liked the location and price. Close to all attractions. Spacious rooms. Handy to town. Good service. affordable. Mini golf. location. Price. Deal was good however in view of standard of rooms I would have rather paid full price and had clean rooms. Location. Thermal heaters in room. the price and location is good. Helpful Staff Heated pool. Very spacious unit. It wasnt a big deal but Rotorua is a cold place in the winter and would of thought atleast 1 spa pool in operation????. As a x motel cleaner I think they need to check cleaners work as generaly clean but could do with a deep clean skirtings and grouting around toilet needs attention. Facilities a little tired but did not hinder our comfort. nothing!. It was alittle noisy in the front unit next to the main road, but most annoying was an outside light right by the bedroom window which shone inside at night and disturbed our sleep. They need thicker curtains with dark linings to shut out the light, or a weaker bulb. the television reception wasnt good. One mattress in 2nd bedroom was saggy. Otherwise all good. Basically nothing. During the night there is no good light isolation from lights coming inside. Little bit far from city center for travelers without car. Spa baths were not working real let down if we had known cant say we would have stayed. Tv no remote static reception. Main room light not working. Refrigerator not working but was replaced in less than half a day. The waste in the bathroom sink could have been cleaned more thoroughly. Nothing really - value for money. The bathroom was a little dated in comparison to the rest of the unit. Pity the spa pools were not operating we were looking forward to a spa. I would like to see a small carton of milk instead of the little capsules. We found you had to use three per drink and when requesting more were only allowed four more which was not enough for a second drink each. Found facilities for dishes etc a bit difficult but coped well enough. Toaster had caught fire. Pool and gym were out of service and that was one of the reasons we chose this hotel. We wanted to relax and get a work out at their gym, a total let down. I think that these inconveniences should had been entered on site before booking. Was very worn out and could have used a good dose of exit mould but everything in the room did work ok. Bathroom door stuck. Hairdryer broken. Stove top broken.(although there was a portable cooker in the cupboard.) Swimming pool broken. Wall in toilet behind door dirty. Driveway flagstones need to be relaid in places. This motel needs a little money spent on it as it is quite shabby and run down. bathrooms needed to be a lot cleaner. round the edges and bottom of toilet where vinyl is were filthy. also round the edges of taps. i dont think either had been cleaned for some time. decor was tired kitchen cupboards were not clean no outside (room) table and chairs Pool was not very hot when we arrived but did heat up enough before we left. breakfasts very ordinary & staff in restaurant/bar like zombies. Food was so basic. Rooms very plain even tv was almost on the floor. Lifeless boring rooms. Complex very tired & needs some TLC. Conference room we used was too small & the air conditioning had trouble keeping it cool. It's looking a bit tired which is a shame as it's been a good place. Needs a little simple maintenance, like replacing light bulbs and old TVs. Noise from neighbouring room, i.e. noisy fans in other rooms and loud talking in the car park. The room was tired & musty Ran out of toilet paper Sofas uncomfortable. I didn't like the carpet and the bed. Rooms need updating. Spa not working,some things need an up grade. Accommodation a bit tired. upgrade facilities. room/furniture quite outdated. The hotel is very outdated and could use a facelift. The shower was poor and the beds uncomfortable. pillows. Rooms were not clean. One room was still not cleaned from previous guests. I.e hair in shower, hair in bed, towels still on rail not folded. Staff changed one room for us and said they changed sheets in other room but bed still had hair on sheets. I went back to office that was meant to be open according to sign but was locked up. Discussed situation with staff when checking out but they appeared not interested at all. Was dirty. No sky TV. Told it was digital change over, but that does not happen until December. False information on broucher. No facilities advertised working. Unsafe- no latch on window by door. Had to ask for coffee and toilet paper. we make a call to regard about the charge of bring small dog. the staff told us no charge. but when we arrived, the reception charged us for $15. not happy about this, liar.... Spa not functional Tv not functional Room not Secure Maintenance poor. Everything was old, dated, didnt shut properly or was very worn. The advertising talked about spas, but they were not working - I was in Rotorua to complete my first marathon and the spa was pretty important! I went to get the wireless log on and was told that this was being updated as well so I might not get a very good connection ..... We ran out of toilet paper, we were left with one small bar of soap for 4 days. Unfortunately it just wasnt great to be honest.

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Silver Oaks Resort Heritage 客房信息

房间类型	最多	起价
大型一室公寓 [房间信息]	2	起价 NZD 84.55	搜索
房费包含早餐、互联网连接和停车场的费用。请注意，所列房价为2人入住的价格，最多可供3人入住（请参阅酒店政策）。客房设施迷你吧, 电风扇, 电话, 电视, 电冰箱, 熨衣设施, 熨斗, 淋浴, 浴室用品, 浴室, 暖气, 收音机, 微波炉, 小厨房, 客厅角, 吹风机, 卫生间, 卫星电视, 书桌, DVD播放机
一室公寓 [房间信息]	2	起价 NZD 68.00	搜索
- 配有一张大号床和一张单人床。客房设施迷你吧, 电风扇, 电话, 电视, 电冰箱, 熨衣设施, 熨斗, 淋浴, 浴室用品, 浴室, 暖气, 收音机, 微波炉, 小厨房, 客厅角, 咖啡/茶设备, 吹风机, 叫醒服务/闹钟, 卫生间, 卫星电视, 书桌, DVD播放机
一卧室公寓 [房间信息]	2	起价 NZD 97.01	搜索
主卧室配有一张大号床；独立休息室配有2张单人床。客房设施迷你吧, 电风扇, 电话, 电视, 电冰箱, 熨衣设施, 熨斗, 淋浴, 浴室用品, 浴室, 暖气, 收音机, 微波炉, 咖啡/茶设备, 吹风机, 叫醒服务/闹钟, 厨房, 卫生间, DVD播放机
两卧室公寓 [房间信息]	4	起价 NZD 146.85	搜索
一间卧室配有大号床，第二间卧室配有2张单人床，休息室配有2张折叠式沙发床。客房设施迷你吧, 电风扇, 电话, 电视, 电冰箱, 熨衣设施, 熨斗, 淋浴, 浴室用品, 浴室, 有线电视, 暖气, 收音机, 微波炉, 客厅角, 咖啡/茶设备, 吹风机, 叫醒服务/闹钟, 厨房, 卫生间, 卫星电视, 书桌, DVD播放机

设施Silver Oaks Resort Heritage

餐饮服务

餐厅, 酒吧, 烧烤设施, 客房服务, 在客房内享用早餐

综合设施

准许携带宠物, 免费停车, 停车场, ,

清洁服务

洗衣, 干洗,

活动设施

高尔夫球场(3公里内), 迷你高尔夫球, 网球场

泳池及康体设施

按摩浴池, 恒温泳池, 室外游泳池, Swimming pool, , ,

服务项目

无线网络, 包括免费无线网路连接, 上网服务

娱乐设施及家庭服务

儿童游乐场, 临时保母服务

商务设施

传真/复印, 会议/宴会设施

前台服务

行李寄存, 旅游服务台, 快速办理入住/退房手续

其它

隔音客房, 适合残疾人士使用的客房/设施, 禁烟客房, 暖气, 无障碍客房, 家庭间

公共区

花园, ,

Silver Oaks Resort Heritage 政策

入住

14:00 - 22:00

退房

- 10:00

接受的信用卡类型

酒店有权在客人入住之前预刷其信用卡。
American Express, Visa, MasterCard, Eftpos, UnionPay debit card, UnionPay credit card

取消政策

如果在入住日 1天之前取消预订酒店将不收取费用。
如果太迟取消预订或没出现在酒店，酒店将收取第一夜的房费。

儿童和加床政策

欢迎所有年龄的儿童。
所有的12岁以下的儿童在使用现有的床铺之下不需付费。
所有的2岁以下的儿童的加婴儿床不需付费。
所有的年龄较大的儿童或者成人加床的收费是每人每夜 NZD 25 。
一间客房最多可增加 1 张额外的床/幼儿床。

押金/预付款政策

酒店将不收取定金。

含增值税及城市/旅游税

包括在内增值税12.5 % 。
不收取服务费。
没有税费城市/旅游税。

互联网连接

酒店在公共场所提供无线网络连接，收费是每小时 NZD 10 。

膳食安排

自助早餐每人每晚收费NZD 18,00。

停车

酒店（无需预订）可提供公共停车设施，但免费。

宠物：

允许携带宠物。不过酒店可能会收取额外费用。

附近的酒店 Silver Oaks Resort Heritage

Wylie Court Motor Lodge 4 stars

" The staffs are really friendly and helpful"

Regal Palms Resort 5 stars

" We enjoyed our 4 day stay there very much and would highly recommend to other travellers who want quality accommodation and clos..."

Ashleigh Court Motel 4 stars

" It had a really good kitchen with everything you may need"

Gwendoline Court Motor Lodge 3 stars

" I found the beds were very comfortable, my children enjoyed the spa aswell as myself the price was excellent for my budget, with ..."

Rotorua Coachman Spa Motel 4 stars

" You can soak you legs there in hot water in the town park for nothing"

Copthorne Hotel Rotorua 4 stars

" It was nothing flash, but good enough for what I needed"

Aywon Motel 4 stars

" I was rather surprised to see the quality of the rooms"

New Castle Motor Lodge 4 stars

" The rooms were well maintained and they even gave out extra pots when we needed it for cooking"

Rose Court Motel 4 stars

" For the price it is good"