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Silver Oaks Resort Heritage
349 Fenton Street (Rotorua) 3010

El Silver Oaks Resort Heritage es un hotel de tipo complejo situado a medio camino entre el centro de Roturua y la zona termal de Whakerewarewa. Ofrece estudios y apartamentos amplios y una gran variedad de servicios. Este hotel cuenta con 41 estudios y apartamentos amplios con vistas al complejo y a sus instalaciones. Los estudios disponen de zona de cocina con microondas y los apartamentos más grandes tienen cocina completa y zona de comedor. Algunos apartamentos también incluyen bañera de hidromasaje. Este complejo alberga instalaciones de ocio, como piscina termal climatizada al aire libre, bañera de hidromasaje, pista de tenis, campo de minigolf, parque infantil y jardín con zona de barbacoa. El restaurante Scotch Poacher del hotel está abierto todos los días para el desayuno y la cena y prepara platos a la carta por las noches. También hay un bar y una cafetería con conexión a internet. El Silver Oaks Resort Heritage se encuentra a pocos pasos del campo de golf internacional de Rotorua y a 1 km aproximadamente del centro de Rotorua.

Puntuación basada en 781 comentarios
Bien

5.9/10

Habitaciones: 41

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Dirección: 349 Fenton Street, Rotorua 3010 map

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Silver Oaks Resort Heritage - Fotos

Lo que la gente dice

The management at the front desk was amazing !! I came to the hotel under not so good circumstances. Needing to stay in Rotorua at short notice because of a loved one in hospital . I booked online but was very tired and the man at the front desk let me and my sister check in early as we we're very tired . I genuinely felt he understood our situation and went out of his way to accommodate us . To the point where I asked if it we needed to extend our stay it would be possible to which the reply .
todo comentarios » Loved the deal we got, a studio plus a standard. Loved that the pool was heated, had mini golf tennis and spa's even though the spa's were closed had lots of options for all ages. Very very clean rooms. We also had the option of having another teenager stay for minimum cost. Excellent place to stay. Real good bed pitty it was a king. Easy to find has every thing you need. Would recommend for price. We would stay again for that price as it is close to mountain bike trails. Upgraded from a booked studio as we stayed 5 nights It was the icing on the cake together with the staff Felt like a team effort. We'd love to be back soon. Thanks again. Lovely clean room, but little features did let it down, no light in toilet, no milk, and the telephone did not work, reception was told about it, but did nothing. extremely happy with the room and that we were allowed to bring our dog. we were expecting a very average room but we absolutely stokedwith it when we arrived. It was easy to find, and clean and comfortable although the grounds were a little run down at the back of the units near the tennis courts. mini golf, huge outdoor heated pool, lots of space and outdoor porch was excellent. lots of cooking facillities. we liked it very much. Location close to main geothermal attractions. 2 bedroom apartment was spacious and comfortable with good kitchen facilities. The place overall was really clean and spacious. Would definitely go back there again the next trip to Rotorua. Attitude of the staff. Tea and cofee making facilities, little kichenete, swiming pool till late evening. Great space, comfortable beds, great place apart from the 2 things we thought let the hotel down. The kids enjoyed the heated pool! The price was so affordable & the rooms are comfortable!. When we arrived there was a guy at check out- he was lovely and made us feel very welcome!. Good parking, easy access, not air-conditioned but well ventilated. Very comfortable bed. nice room and spa was relaxing. Staff were friendly and approachable.Nice people. Although rundown the kids did enjoy the mini golf, pool and playground. the BBQ area is very nice, we really enjoing staying in Silver Oaks. Very helpful staff and although a bit dated was very comfortable. The apartment was modern, spacious and comfortable. We found the heritage to be good value for money. I think we got good value for the price we paid. Great price. Just what I needed. Staff, facilities and location. Clean and comfortable. Just excellent. Great pool. they made a mistake with our booking but rectified it and didn't charge us any extra and we ended up with 2 rooms - was the cheapest around for a family unit with a private spa pool and the people using the outdoor pool looked like they were enjoying it. The space and having a kitchen and dining table. The beds were comfortable and the rooms were warm. There were plenty of towels and blankets. swimming pool,altho people we were travelling with felt it could be cleaner, location good,. It was central to amenities Good pool - when hot enough comfortable. enjoyed the pool, good parking, reception friendly & helpful. Child Friendly. Heated pool. mini putt. Warm unit. Good staff. It was good value for money. Beds were comfortable. Facilities and surrounding tourist attractions. Rooms getting tired, but value for money. Good location Good price Excellent bed. I liked the location and price. Close to all attractions. Spacious rooms. Handy to town. Good service. affordable. Mini golf. location. Price. Deal was good however in view of standard of rooms I would have rather paid full price and had clean rooms. Location. Thermal heaters in room. the price and location is good. Helpful Staff Heated pool. Very spacious unit. It wasnt a big deal but Rotorua is a cold place in the winter and would of thought atleast 1 spa pool in operation????. As a x motel cleaner I think they need to check cleaners work as generaly clean but could do with a deep clean skirtings and grouting around toilet needs attention. Facilities a little tired but did not hinder our comfort. nothing!. It was alittle noisy in the front unit next to the main road, but most annoying was an outside light right by the bedroom window which shone inside at night and disturbed our sleep. They need thicker curtains with dark linings to shut out the light, or a weaker bulb. the television reception wasnt good. One mattress in 2nd bedroom was saggy. Otherwise all good. Basically nothing. During the night there is no good light isolation from lights coming inside. Little bit far from city center for travelers without car. Spa baths were not working real let down if we had known cant say we would have stayed. Tv no remote static reception. Main room light not working. Refrigerator not working but was replaced in less than half a day. The waste in the bathroom sink could have been cleaned more thoroughly. Nothing really - value for money. The bathroom was a little dated in comparison to the rest of the unit. Pity the spa pools were not operating we were looking forward to a spa. I would like to see a small carton of milk instead of the little capsules. We found you had to use three per drink and when requesting more were only allowed four more which was not enough for a second drink each. Found facilities for dishes etc a bit difficult but coped well enough. Toaster had caught fire. Pool and gym were out of service and that was one of the reasons we chose this hotel. We wanted to relax and get a work out at their gym, a total let down. I think that these inconveniences should had been entered on site before booking. Was very worn out and could have used a good dose of exit mould but everything in the room did work ok. Bathroom door stuck. Hairdryer broken. Stove top broken.(although there was a portable cooker in the cupboard.) Swimming pool broken. Wall in toilet behind door dirty. Driveway flagstones need to be relaid in places. This motel needs a little money spent on it as it is quite shabby and run down. bathrooms needed to be a lot cleaner. round the edges and bottom of toilet where vinyl is were filthy. also round the edges of taps. i dont think either had been cleaned for some time. decor was tired kitchen cupboards were not clean no outside (room) table and chairs Pool was not very hot when we arrived but did heat up enough before we left. breakfasts very ordinary & staff in restaurant/bar like zombies. Food was so basic. Rooms very plain even tv was almost on the floor. Lifeless boring rooms. Complex very tired & needs some TLC. Conference room we used was too small & the air conditioning had trouble keeping it cool. It's looking a bit tired which is a shame as it's been a good place. Needs a little simple maintenance, like replacing light bulbs and old TVs. Noise from neighbouring room, i.e. noisy fans in other rooms and loud talking in the car park. The room was tired & musty Ran out of toilet paper Sofas uncomfortable. I didn't like the carpet and the bed. Rooms need updating. Spa not working,some things need an up grade. Accommodation a bit tired. upgrade facilities. room/furniture quite outdated. The hotel is very outdated and could use a facelift. The shower was poor and the beds uncomfortable. pillows. Rooms were not clean. One room was still not cleaned from previous guests. I.e hair in shower, hair in bed, towels still on rail not folded. Staff changed one room for us and said they changed sheets in other room but bed still had hair on sheets. I went back to office that was meant to be open according to sign but was locked up. Discussed situation with staff when checking out but they appeared not interested at all. Was dirty. No sky TV. Told it was digital change over, but that does not happen until December. False information on broucher. No facilities advertised working. Unsafe- no latch on window by door. Had to ask for coffee and toilet paper. we make a call to regard about the charge of bring small dog. the staff told us no charge. but when we arrived, the reception charged us for $15. not happy about this, liar.... Spa not functional Tv not functional Room not Secure Maintenance poor. Everything was old, dated, didnt shut properly or was very worn. The advertising talked about spas, but they were not working - I was in Rotorua to complete my first marathon and the spa was pretty important! I went to get the wireless log on and was told that this was being updated as well so I might not get a very good connection ..... We ran out of toilet paper, we were left with one small bar of soap for 4 days. Unfortunately it just wasnt great to be honest.

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Silver Oaks Resort Heritage Información general de las habitaciones

Tipo de habitación	Máx	desde
Estudio Grande [Información de la habitación]	2	desde NZD 84.55	Buscar
Esta habitación incluye el desayuno, acceso a internet y aparcamiento. El precio indicado es para 2 personas. La capacidad máxima es de 3 personas (consulte las condiciones del establecimiento). Equipamiento habitaciones: Zona de estar, WC, Ventilador, Televisión satélite, Televisión, Teléfono, Secador de pelo, Reproductor de DVD, Radio, Plancha para la ropa, Minibar, Microondas, Frigorífico, Escritorio, Equipo de planchado, Ducha, Cuarto de baño, Complementos de baño, Cocina americana, Calefacción
Estudio [Información de la habitación]	2	desde NZD 68.00	Buscar
Estudio equipado con 1 cama grande y 1 cama individual. Equipamiento habitaciones: Zona de estar, WC, Ventilador, Televisión satélite, Televisión, Teléfono, Servicio despertador, Secador de pelo, Reproductor de DVD, Radio, Plancha para la ropa, Minibar, Microondas, Menaje para preparar té/café, Frigorífico, Escritorio, Equipo de planchado, Ducha, Cuarto de baño, Complementos de baño, Cocina americana, Calefacción
Apartamento de 1 dormitorio [Información de la habitación]	2	desde NZD 97.01	Buscar
Apartamento con un dormitorio principal con 1 cama grande y salón independiente con 2 camas individuales. Equipamiento habitaciones: WC, Ventilador, Televisión, Teléfono, Servicio despertador, Secador de pelo, Reproductor de DVD, Radio, Plancha para la ropa, Minibar, Microondas, Menaje para preparar té/café, Frigorífico, Equipo de planchado, Ducha, Cuarto de baño, Complementos de baño, Cocina, Calefacción
Apartamento de 2 dormitorios [Información de la habitación]	4	desde NZD 146.85	Buscar
Apartamento con un dormitorio con 1 cama grande, un segundo dormitorio con 2 camas individuales y salón con 2 sofás cama plegables. Equipamiento habitaciones: Zona de estar, WC, Ventilador, Televisión satélite, Televisión por cable, Televisión, Teléfono, Servicio despertador, Secador de pelo, Reproductor de DVD, Radio, Plancha para la ropa, Minibar, Microondas, Menaje para preparar té/café, Frigorífico, Escritorio, Equipo de planchado, Ducha, Cuarto de baño, Complementos de baño, Cocina, Calefacción

Servicios en Silver Oaks Resort Heritage

Zonas comunes

Jardín, ,

Varios

Habitaciones para no fumadores, Habitaciones insonorizadas, Habitaciones familiares, Habitaciones / instalaciones para personas de movilidad reducida, Calefacción, Adaptado para sillas de ruedas

Servicios de recepción

Registro de entrada y salida exprés, Información turística, Guardaequipajes

Servicios de limpieza

Servicio de tintorería, Servicio de lavandería,

Servicios

Servicios de internet, Incluye acceso inalámbrico a internet, Conexión inalámbrica a internet

Piscina y bienestar

Piscina exterior, Piscina climatizada, Piscina al aire libre (todo el año), Piscina, Jacuzzi, ,

Oferta de ocio y servicios para familias

Zona de juegos infantil, Niñera/Servicios infantiles

Instalaciones de negocios

Salas reunión / salones banquetes, Fax / fotocopiadora

General

Se admiten animales, Parking gratuito, Parking , ,

Comida & bebida

Servicio de habitaciones, Restaurante, Instalaciones para barbacoa, Desayuno en la habitación, Bar

Actividades

Pista de tenis, Mini golf, Campo de golf (a menos de 3 km)

Condiciones del Silver Oaks Resort Heritage

Entradas a partir de las

14:00 - 22:00

Salidas hasta las

- 10:00

Tarjetas de crédito aceptadas

El hotel se reserva el derecho de comprobar la validez de las tarjetas de crédito antes de la fecha de llegada.
American Express, Visa, MasterCard, Eftpos, UnionPay debit card, UnionPay credit card