Excellent breakfast included. The dining room provided an overwhelming choice of sumptuous meals and there was always someone to help us when wwe were not familiar with the language or the meal choices.
It was a beautiful hotel with a magnificent water feature at the entrance and an impressive lobby with a grand piano. Comfortable rooms, gorgeous bath. Very enjoyable. We stayed an extra night.
Not very close to town.
The English level of the team at Reception was a little strained but they still did an excellent job. The location and cleanliness was exceptional. Great value foe money. We would most certainly stay here again
The room was great - all the facilities and spotless clean. Very big batroom. Excelent restaurant offering. They even brought the food to our room. The food was buffet and was raw and they prepared it for you. However, it was only written in chinesse...so you have to know a little what everything is. large breakfast buffet.
Tha hotel restaurant closed at 9pm. However, room servise was available after that. Only 4 english speaking channel - but compared to other hotels in China - it is very good
High quality hotel. Central position.Breakfast full and excellent.
The hotel staff was very helpful and accommodating, and the room was always clean.
The rooms are absolutely beautiful and it was very close to Yu Garden,
The gentleness of staff, the breakfast was delicious
the lights in the room are too low
relaxed, good services
Good location, friendly staff, I will choose this hotel again if I getthe chance to go back to Shanghai
It is a bit noisy in the hotel (other guests and traffic noices) soearplugs were needed to get a good nights sleep. It would be greatif they could add some cheese to the breakfast buffet for theEuropean guests.
Top Service - Friendly and Helpful Staff - excellent Breakfast - nice City View- very close to old Shanghai
Very clean room and cooperative staffs
Taxi drivers called by hotel were charging 4 times higher!
Location close to the Yuyuan Bazaar was excellent. Very comfortable room, spacious, nice bathroom (would like to have had a bathtub, but that was only available in more expensive rooms). Nice lobby, halls and elevators. Pleasant staff.
Reception staff did not speak very good English, so getting information on anything beyond the hotel was quite difficult (help with buses, for example). The breakfast was focused more on Asian items. Breads, pastries were very inferior to other hotels such as Holiday Inn and Days Inn chains in China. Coffee was very poor. An espresso machine and cream for the coffee would help. Gaudy decor.
Beautiful decor and comfortable ambient. Value for money with added free services/facility such as breakfast and internet.
I booked four rooms in all, but none were non-smoking as I have requested. The first male personnel was not attentive, and gave me a room with 2 single beds and 1 access card and 1set of breakfast voucher even though I booked a double room for 2 pax. He informed me that he was unable to give me a second card as the machine was faulty. Door gap was too large and allowed cigarette smoke to enter.
we stayed at the hotel yun which was in a good location and the service was very good very clean and comfortable rooms
good value for the dollar; nice rain-showers in rooms; friendly staff; location not too far from subway station; comfortable room and bed; flexible managemet (got much better room after a complaint)
immediate location just next to an extremely busy intersection with at least two large construction sites (day and night shifts) - can be very noisy if room is facing the main road; windows are not noise and temperature resistant (investment should be made)
Nice room, not bad breakfast.
there was interenet access!!!, but it was really hard to find. And it was really slow(
Nice hotel staff, good location, nice breakfest
the size of the room
the ability to speak english
Location is excellent, close to the cool old town. Hotel is beautifuloverall. Breakfast very good, coffee could be better and hotter
Staff need a bit of training, no baby cot available
Quite a spacious hotel room with nice decor and lovely marble bathroom. Very convenient to most tourist attractions, and the taxi fares not expensive.The hotel has a nice ambience and was well maintained.
Even though we had indicated our flight from Australia could be late and to hold the booking until 10 p.m.our room had been sold by 9 p.m. and we had to settle for a smaller single deluxe room for the first night of our four night stay instead of the double deluxe and it took some convincing to have the staff reduce the room rate accordingly. The language barrier can be a bit difficult.
It was very roomy and clean, the location was very good, close to a Chinese bazaar and 5 min away from metro station. The Staffs are very nice and helpful
Poor English of Hotel's staff.
For the price it felt like Luxury and could have easily have been moreexpensive. Very clean and the breakfeast was the best and is alsoincluded with rooms.. And internet available!! Cheap!
The two things I would suggest would be that the rooms which do nothave windows have their air condition fixed as the rooms are way to hotunless you get a room with has a window to outside and then you can leta breeze in. Secondly if you are a non smoker this hotel is not for youas it smells like smoke everywhere in the hotel even in the 'non-smoking rooms'?
the location of the hotel,free intrnet and clean room
The heater wasn't working properly the room was cold
Good price-quality. Good location. Close to pudong and the centre
Close to the Yun Garden, clean and nice hotel
staff can not speak english exclude reception, Garden view rooms are too dark and city view rooms are too noisy.
great looking, the best breakfast selection ever seen,
staff''s English quite poor
nice location, nice room, free internet
a little bit of noise as i was in the street side but tolerable
