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Mercure Tunbridge Wells Hotel
8 Tonbridge Rd, Pembury (Royal Tunbridge Wells) TN2 4QL

Mercure Tunbridge Wells ligger bara 10 minuter från stadens centrum och har en pool samt moderna rum med platt-TV och satellitkanaler. Hotellet nås enkelt från väg M25. Det finns gratis höghastighets Wi-Fi i alla utrymmen. På Sebastian Coe Health Club finns ångbastu, bastu och en bubbelpool. Skönhets- och spabehandlingar erbjuds också. Alla rum på Mercure Tunbridge Wells har eget badrum, en radio och te-/kaffekokare. Hotellet erbjuder rumsservice 24 timmar om dygnet. Restaurang Mallows har en modern brittisk och europeisk meny. Oast House Bar serverar ett brett utbud av öl, sprit och vin.

Betyg från 643 recensioner
Utmärkt

7.4/10

Rum: 84

(Sök)
Adress: 8 Tonbridge Rd, Pembury, Royal Tunbridge Wells TN2 4QL map

(Karta)

Mercure Tunbridge Wells Hotel - Bilder

Vad folk säger

I was very pleased with my room "studio200". The reception staff was very helpful and I felt well looked after after a long day of moving house. Also the "3D"shower in the room was wonderful!!!. enjoyed use of pool and hot tub, good friendly staff and overall good atmosphere. excellent food for breakfast. The hotel was of a very good standard. The food was excellent. The staff were very friendly.
alla recensioner » Lovely bathroom with fabulous shower!. Lovely location, very helpful and friendly staff, gorgeous room, very clean and modern. We decided at last minute to have a continental breakfast brought to our room instead of dinning in the restaurant and this was no problem and at no extra cost. Definately would stay again, the price is worth it. The hotel was luxurious and the facilities were excellent. Breakfast (the only meal we had in the hotel) was lovely and served by staff who were friendly and helpful.During our short stay at the hotel, we found the staff to be very courteous and helpful, particularly at Breakfast. The facilities and room were excellent. Good Location very quiet. Friendly staff. Room facilities, good breakfast. Leisure facilities. Friendy Staff. Location. The staff were extremely friendly and obliging. Food was well presented and generally very good. hotel itself, pool, nice staff. Staff friendly and hellpful. staff. Did not arrive until after midnight and left after breakfast so did not have the opportunity to enjoy the facilities. Hopefully will stay 2 nights next time as we will be visiting my neice who is living in Tunbridge wells. Room was very comfortable and clean. Staff were courteous and helpful when asked for advice. Good breakfast selection.Friendly staff. Nice room. Good breakfast and liked the fact that breakfast was available until 10am. I enjoyed being able to choose either the restaurant or lounge areas for my evening meal. Comfortable bed, very clean room. services, staff and location. friendly, helpful, good food. use of swimming pool etc.on the whole it was positive a nice place to stay, friendly people good feeling and staff were helpful. Location and hotel staff who were very helpful.The friendliness and efficiency of the staff was excellent. In the restaurant - both at breakfast and dinner - service was extremely good. Quality of the food was also good and the choice at the breakfast buffet was excellent. Value for money on a two day special offer break was very good and we were glad to have been there and will return again. The hotel and guest rooms are well decorated and attractive. The staff was friendly and helpful.Clean room, quiet and good choice of TV channels. the hotel was is a good spot for what i wanted. well situated comfortable quiet and clean. The surroudings were lovely.Excellent breakfast!. Nice bed. Excellent breakfast on Sunday morning - hot and full monty! Bar staff and Restaurant staff helpful. Good touring location for Kent and easy drive to Tunbridge Wells (12 mins). Nice location, good parking, lovely pool area. Quiet rooms at back of Hotel - nice gardens during better weather. I like the general feel of the hotel. Nice ambience.Nothing in particular stood out. Proximity to where we wanted to go. pleasant and comfortable room. clean, quiet, friendly. Breakfast, and location. Breakfast that lasted till midday. breakfast. Only one minor thing - poor quality toilet paper - really thin!. Cooked breakfast was a little unexciting!. Booking mixed up. Two rooms booked for differing lengths of time. Mixed up which guest was leaving and as a result did not clean room. Staff member did not apologise for the mix up and seemed to suggest ut was my fault. tinned fruit and cheap orange juice at breakfast. Steam room not functioning when we were there (could have done with it after being out in the rain all day). We wanted to use the facilities of the massage therapist but on the monday and wednesday she was not there and no replacement had been arranged and for the one day that she was there she was fully booked. Breakfast coffee was poor.price very high. location,. the only let down was the food prices and the breakfast charged at £15 per person and for a family can work out expensive. the hotel holiday inn only charges £8 per person full english breakfast. this would make a difference when choosing some where to stay. Ironing board in room in inconvenient place and very small. Distance from Tunbridge Wells. Although dining room staff were nice and friendly, the dining room itself was much too bright. Lighting was almost too clinical. It was not a particularly quiet or romantic venue. Also, the design of the bar and the 'lounge' leading to the restaurant was more of a passageway than a room which did not lead to a particularly quiet atmosphere.They need more staff. The dear girl at the front desk has to do it all and you have to wait while she does her very best to take care of everyone. If you need a cab arrange it the night before or you will be late. If you want to swim in the pool with your child get there before 6pm. My 9 year old was not allowed in the sauna, steam room, or jacuzzi so neither was I because I had to stay with her. Bathroom fittings look old and dated. Shower weak and barely warm.the hotel staff could have been a lot better, if you are going to have a strarter and a main for dinner order them one at a time or they will come out at the same time. quite expensive and I have acquired a nasty irritating rash all over I suspect due to their cheap bath/shower gel. Yes poor room service, pricing problems, language barrier with easterneu people working there - the Hotels charge top money and employ cheappeople - not right!!. Called Reception on phone - no reply so had to keep going down. Problem with phone maybe? Bathroom needed re-grouting as mildew around bath - just needed a good deep clean. Room along way from car park - steps in between so no service trolley for baggage. No porter. Modern Hotel designed more for Weddings and business conference so lacked warmth and welcome of older Hotel but remained functional.Breakfast as often with buffet style breakfasts was chaotic. No airconditioning, very poor window security for ground floor rooms, not enough car parking. Breakfast buffet was a mad free for all, constantly having to wait for items, very slow clearing tables. Ordered newspapers, but they never came.standard of food in restaurant very poor and incredibly over-priced. key did not work; beds uncomfortable. Poor maintenance. Breakfast was very poor and the dining room very cold every morning!. Room smelt when we first went in, bed squeaked and only 1 bath towel laid out - no advice where other towel was. Dried urine on toilet seat, 2nd twin divan bed had broken frame. lack of supplies in room. Ran out of toilet roll.

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Mercure Tunbridge Wells Hotel Rumsinformation

Rumstyp	Max personer	från
Juniorsvit [Rumsinformation]	2	från GBP 103.20	Sök
Rumsfaciliteter: Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Satellit-TV, Radio, Kaffe- och/eller tekokare, Hårtork, Byxpress, Betal-TV, Badrum, Badkar eller dusch, Arbetsbord
Dubbelrum Standard [Rumsinformation]	2	från GBP 71.10	Sök
Rumsfaciliteter: Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Satellit-TV, Radio, Kaffe- och/eller tekokare, Hårtork, Byxpress, Betal-TV, Badrum, Badkar eller dusch, Arbetsbord
Trebäddsrum Standard [Rumsinformation]	2	från GBP 71.10	Sök
Rumsfaciliteter: Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Satellit-TV, Radio, Kaffe- och/eller tekokare, Hårtork, Byxpress, Betal-TV, Badrum, Badkar eller dusch, Arbetsbord
Tvåbäddsrum Standard [Rumsinformation]	2	från GBP 63.20	Sök
Rumsfaciliteter: Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Satellit-TV, Radio, Kaffe- och/eller tekokare, Hårtork, Byxpress, Betal-TV, Badrum, Badkar eller dusch, Arbetsbord
Tvåbäddsrum Standard - anpassat för funktionshindrade [Rumsinformation]	2	från GBP 63.20	Sök
Rumsfaciliteter: Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Satellit-TV, Radio, Kaffe- och/eller tekokare, Hårtork, Byxpress, Betal-TV, Badrum, Badkar eller dusch, Arbetsbord
Dubbelrum Superior [Rumsinformation]	2	från GBP 79.00	Sök
Rumsfaciliteter: Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Satellit-TV, Radio, Kaffe- och/eller tekokare, Hårtork, Byxpress, Betal-TV, Badrum, Badkar eller dusch, Arbetsbord
Rum Superior King [Rumsinformation]	2	från GBP 95.20	Sök
Rumsfaciliteter: Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Satellit-TV, Radio, Kaffe- och/eller tekokare, Hårtork, Byxpress, Betal-TV, Badrum, Badkar eller dusch, Arbetsbord

Faciliteter Mercure Tunbridge Wells Hotel

Tjänster

Wi-Fi/trådlöst LAN, Kostnadsfri Wi-Fi ingår, Internet

Städtjänster

Kemtvätt

Receptionstjänster

Värdeskåp, In- och utcheckning express, Dygnsöppen reception, Dagstidningar, Bagageförvaring

Pool och friskvård

Uppvärmd pool, Turkiskt bad/ångbad, Spa & Hälsocenter, Solarium, Pool, Massage, Jacuzzi, Inomhuspool, Bastu, Barnpool,

Mat och dryck

Rumsservice, Restaurang, Grillmöjligheter, Frukost på rummet, Bar,

Kontorsfaciliteter

Mötes- och/eller bankettfaciliteter, Fax-/kopieringsmöjligheter, Businesscenter

Gemensamma utrymmen

Trädgård

Annat

VIP-faciliteter, Uppvärmning, Rum/faciliteter för funktionshindrade, Rökfria rum, Bröllopssvit, Alla allmänna och privata utrymmen är rökfria

Allmänt

Parkering, Kostnadsfri parkering, ,

Aktiviteter

Golfbana (inom 3 km)

Affärer

Frisör/skönhetssalong

Viktig information

Du måste visa upp ett kreditkort vid incheckningen. Kreditkortsuppgifterna används som säkerhet för eventuella extra kostnader under vistelsen. Det frukostpris som anges gäller bara om du har förbokat frukost. Om du beställer frukost på hotellet är priset högre. Gäster under 18 år får endast bo på hotellet i sällskap med en förälder eller annan vårdnadshavare. Om en minderårig reser med en utomstående måste en skriftlig fullmakt från föräldrarna kunna uppvisas. Vid incheckningen måste du kunna uppvisa det kreditkort som användes vid bokningstillfället.

Mercure Tunbridge Wells Hotel Regler

Incheckning

14:00 -

Utcheckning

- 12:00

Godkända kontokort

Hotellet förbehåller sig rätten att förauktorisera kontokort före ankomst.
American Express, Visa, MasterCard, MasterCard

Avbokningsregler

Vid avbokning före kl. 14.00 på ankomstdagen, debiteras ingen avgift.
Vid sen avbokning, ändring eller utebliven ankomst debiteras kostnaden för den första natten.

Regler för barn och extra sängar

Alla barn är välkomna.
Alla barn under 12 år bor gratis vid bruk av befintliga sängar.
Alla barn under 2 år bor gratis i barnsängar.
Max. antal extra sängar/barnsängar i ett rum är 1.

Förskottsbetalning

Ingen förskottsbetalning debiteras.

Moms och stads-/turistskatter

17.5% moms är inkluderad.
Serviceavgift tillämpas ej.
Stads-/turistskatt tillämpas ej.

Måltider

Frukost kostar GBP 10,00 per person och natt.

Parkering

Gratis allmän parkering finns på hotellet (bokning behövs ej).

Husdjur

Husdjur accepteras inte.

Mercure Tunbridge Wells Hotel
8 Tonbridge Rd, Pembury (Royal Tunbridge Wells) TN2 4QL

Mercure Tunbridge Wells Hotel - Bilder

Vad folk säger

Online bokning Mercure Tunbridge Wells Hotel