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The Star Grand at The Star Gold Coast
Broadbeach Island (Gold Coast) 4218

Отель The Star Grand at The Star Gold Coast расположен среди ландшафтных садов и парков площадью более 28 000 кв. м в самом центре района Бродбич австралийского города Голд-Кост. На территории отеля The Star Grand at the Star Gold Coast имеются различные рестораны, бары и круглосуточное казино. Гости могут поплавать в открытом бассейне. Во всех номерах работает индивидуальная система климат-контроля, подключено кабельное телевидение и установлен сейф. Среди удобств также рабочий стол, высокоскоростной широкополосный доступ в интернет или Wi-Fi и телевизор с плоским экраном, киноканалами и игровыми каналами. Магазины и рестораны Бродбича находятся в нескольких минутах ходьбы. Пляж расположен в 10 минутах ходьбы от отеля The Star Grand at The Star Gold Coast.

Оценка по 2464 отзывам
Исключительный

8.8/10

Номера: 337

(Найти)
Адрес: Broadbeach Island, Gold Coast 4218 map

(Карта)

The Star Grand at The Star Gold Coast - Фото

Что говорят

The receptionist asked it we had our night planned or would we like some information on what was on offer. I politely told her we were celebrating our 36th wedding anniversary. She disappeared for a minute, came back apologized, and told me she had upgraded us to a lovely room with great views. This is the first time ever we have had such thoughtful service. Thankyou so much.. We will definitely come back.
все обзоры » When I booked I didnt realize that we had an option of smoking/non smoking. Realizing we did have that option after booking in it was no trouble to staff to relocate us to a smoking unit and with in minutes we were puffing on our cigies out of everybodys way. Then I had left my reading glasses in the 1st room and again no trouble to staff tracking them down. Thank u Jupitors 4 a great nite :). The reception lady that checked me in was amazing. She asked me why I was here and we chatted briefly....only for her to tell me that she was going to upgrade me as it was my 11 year wedding anniversary. The room she upgraded me to was brilliant. Such a luxury large room....very chuffed with it. Very comfy room with a great view of the ocean and sunrise. Pool area is a gorgeous rainforest setting where some of the local wildlife roam around free. The big Water Dragons (lizards} were especially cheeky and great fun to watch up close from the spa. I was greeted with a smile and was given all the information I needed to make my stay enjoyable. My breakfast was absolutely delicious. For a continental breakfast for 1 there was enough food for 2. I will stay again. I loved the executive floor and the nibbles & drinks between 5 & 7 pm. Also the fact that we could invite a guest. The beds were very comfortable and the water was hot and everything was lovely & clean. We always enjoy the bedding comfort and the choice of dining venues at Jupiters. We also went to the current show Cabaret De Paris and it was very enjoyable. We also used the lovely pool area too.We had a great stay!. I liked the space of the room as well as having a balcony to enjoy the sunshine and views of the coast and sparkling water views. Jupiters is very central to shopping and the beach for those long walks on the beach. Our offer was very well priced for a excellent 5 star hotel and staff in housekeeping did a excellent job in a very friendly manner. Bar and meal offers are very affordable with many options, and good standard. I did not try all the facilities, but the ones I did lived up to my expectations. The food, service, room service was excellent. Rooms were spotless. Ensuite area spotless. Very happy with everything. The fact that what I booked I got by way of room with a large bed and an ocean view on the 12th floor where we watched whales from our room. Unlike a recent stay at the Mantra group. So very pleased. Room service at midnight was great :) As we had booked a dinner and show package, we were able to jump the que at fantasy and have plenty of time to eat. The show was amazing. Staff were lovely :). Loved the spa and pool atmosphere, the staff are attentive and quick to help. Breakfast buffet was beyond expectations! Free upgrade to a balcony room and it really made the stay complete. Check in was easy and fast. Staff were always friendly and helpful, looked presentable and the room was clean. The location was excellent as we had a conference at the convention centre. I enjoyed being able to go beachside or shopping also the security of going to restaurant and show without having to go outside. Security is very important ,we feel safe there. The location was good and the staff were friendly. I also like that the parking was free and convenient even for those that weren't staying at the hotel but just visiting us. Room was a great size, bathroom was lovely and clean. Had a very nice feel about it. 5 minute walk from the beach and restaurants and shopping centre. Very helpful staff. When we arrived there were no more king rooms left so we were upgraded. It was awesome. I found the people on roomservice very friendly and happy to help with anything. staff are willing to go the extra mile to accommodate.I have a sister who is terminally ill they all went above and beyond their rolls to give her the best time ever. Overall it was a very pleasurable stay as we were there for business purposes. We have stayed there a few times now and will continue to do so for future trips. The staff were very friendly, the buffet was amazing and room service food was lovely too. Great location, great value for money. Will definitely be going back. Location was great. Restaurant in hotel are good value .The room was clean and comfortable beds and comfortable too . parking free that's a bonuse. Fact check in, parking was easy, value for the room was great. Staff were all pleasant and informative. Food at vivo was outstanding. Lots to do. perfect room with view of hinterland, high quality of Zen Restaurant, quality & selection for Breakfast Buffet, no hassle booking. close to most things clean and tidy. There are many restaurants to choose from inside the casino and out. good for a weekend away. Choice of meals and restaurants My room and the view I had Convenience to the shops and transport. The friendliness of the people. Great service, very good entertainment loved the live band and dj as well, had an awesome weekend and would stay there again :-). The staff especially at check in and check out were wonderful. We got an upgrade when we checked in which was a lovely surprise. Huge hotel on an island with great views and a very comfortable bed. Great casino facilities and plenty of dining options. A spacious room with adequate facilities, fast lifts,reasonably priced Spinners restaurant,happy hour in the Atrium bar. Great service and facilities we will be back for another holiday and we managed to get a great accommdation rate. Awesome stay. All the staff were super friendly and accommodating. We are already planning our next stay. We dined at Food Fantacy and the meals were first class. I would recommend this venue without hesitation. Reception Staff exceptionally professional, friendly and helpful. The epitome of Customer service. We stay 2-3 times a year enjoying the swimming pool,the food and the casino.First rate amenities. After they found out we were there for a birthday we were upgraded to a balcony room. Excellent. Ordinary check in Great rooms Great Eateries Great room service Good car parking Great stay. the staff were great the room was wonderful clean and relaxing by the pool was wonderful. Jupiters is my trip overseas without the travel. I love to escape the everyday life . Hotel facilities, quality of restaurants, room service food & staff, car parking. Staff were friendly & courteous. Food fantasy the Sea Food buffet was fantastic. The room service food, the Concierge service and the general ambiance of the hotel. We loved the Club Suite . The view were amazing and the suite was very spacious. Room was clean tidy and modern ... not able to tell how old the hotel was. fantastic show (Chris Tucker), live music great awesome night in general. only stayed 2 nights for the races but found improvent on previous stay. all was as I expected, lovely views, comfortable room, friendly staff. Very friendly staff at checkin, concierge and eateries. Room upgrade. Room size was good. Breakfast was great and it had a good atmosphere. Facilities were great, all staff were fantastic & very helpful. 1 thing n 1 thing only....we didnt win big on the Keno Machines or the Pokies but all was good. Couldn't fault the room, staff or facilities....although I didn't win at the casino....haha. Beds weren't made properly, saw a cockroach and couldn't get a cocktail until the evening when the main bars finally opened. Not being able to stay longer. Very cold in the lounge towards the end of the night and down in the casino was also cold due to the air conditioning temperature mainly. Being placed beside the lifts and at the beginning of the corridor was not ideal. Lift noise and people being very loud in the corridor was at times annoying. The large lounges around the pool need replacing they are very dirty looking and were of the same appearance the last time we stayed there. Nothing!. It took a long time to check in :(. No negatives to report. I didn't like paying for my first bottle of water I think it was $7,maybe a free bottle of water on arrival would be nice. The smoking rooms probably need balconies. Walk from the hotel into the main restaurant area was quite quiet at night time, wouldn't have liked to have done it on my own. No negatives about the hotel at all though. the fact that we couldn't stay longer. I wish the buffet was open for breakfast just a little longer because my boyfriend and I are late risers, haha. The attire within the casino was way to relaxed, would prefer a higher standard. T shirts and in some cases thongs felt like we were in a pub, understand people are on holiday and want to be relaxed but if you can't dress well you should not be in a casino. needs a revamp looking a bit tired. The only problem I had, as a lady with long fingernails I had such a problem flushing the toilet. My hang over the next day lol. Would be great if more of the restaurants were open late as we came out of a show at 10pm. Decor was fairly dated and the rooms could do with a bit of a spruce up. I thought the room rate for a single associated with an in-houdse conference was a touch high without breakfast. We booked a room which was supposed to have either sea or mountain views but all we got was a view of buildings. Also we had a balcony but standing out on it there was a ledge full of cigatette butts. As we are non smokers it was not pleasant. Staff in Spinners Bistro. Could not have been less interested in providing service. e.g., I asked for wine list-was given one and they did not come back. So, we did not order wine. When time came to pay, again, we were ignored so we went and paid at register. They should spend time at the front desk observing what customer service is about!. We are not too concerned ,but an update of the Spinners restaurant menu might be due. Long walk to Surfers Spent to much in the Casino :-) !!!. that we were on the 15th floor and u could still here the music when trying to sleep at night. I had to come home!. reception not as welcoming as expected. High internet costs. Billing errors. No beach towels in room. Pool temperature was too warm. T thought the room pricing was less than value for money. Choice and price of restaurants disappointing. nothing. Casino fllor a nightmare with changeover of machines and the inability to use the payout slips in other machines. Noisy at night until 12.00 pm. Music too loud. Signage to car park very confusing. Some of the gaming tables were not open until about 12.00noon.

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The Star Grand at The Star Gold Coast Номера

Тип номера	Кол-во человек	От
Клубный люкс [Номер Детали]	2	От AUD 419.00	Найти
Люкс с собственным балконом и гостиной зоной открытой планировки с большим ЖК-телевизором, расположенный на 15-18 этажах.
Угловой двухместный номер [Номер Детали]	2	От AUD 259.00	Найти
Этот номер роскошно оформлен и оснащен балконом, с которого открывается потрясающий вид на город Голд-Кост, ЖК-телевизором с плоским экраном и сейфом, а также в нем предоставляется Wi-Fi.
Представительский двухместный номер с 1 кроватью [Номер Детали]	2	От AUD 287.50	Найти
Из этого номера открывается потрясающий вид на Золотое побережье. Он оснащен высокоскоростным и беспроводным доступом в Интернет, DVD-плеером и телевизором с плоским экраном. Гости номера могут посещать представительский лаундж. Помимо этого, к вашим услугам экспресс-регистрация заезда, бесплатный ежедневный завтрак, напитки и канапе перед ужином (не предназначены для детей), услуги горничной и право посещения фитнес-центра. Обратите внимание, что тип кроватей и размещение в номерах для курящих/не курящих можно запросить при бронировании. Однако возможность предоставления запрошенных вариантов не гарантируется. Услуги в номере: Халат, Фен, Утюг, Туалет, Телефон, Тапочки, Сейф, Радио, Рабочий стол, Отопление, Мини-бар, Кондиционер, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна, Банные принадлежности, DVD-плеер
Номер Твин с видом на океан [Номер Детали]	2	От AUD 259.00	Найти
Этот современно оформленный номер выходит на Тихий океан. К вашим услугам сейф в номере, телевизор с плоским экраном и высокоскоростной широкополосный и беспроводной доступ в Интернет. Обратите внимание, что конфигурацию спальных мест и категорию для курящих / не курящих можно запросить при бронировании, но они не могут быть гарантированы. Услуги в номере: Фен, Утюг, Туалет, Телефон, Тапочки, Сейф, Радио, Рабочий стол, Отопление, Мини-бар, Кондиционер, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна, Банные принадлежности
Улучшенный двухместный номер с 1 кроватью или 2 отдельными кроватями [Номер Детали]	2	От AUD 134.60	Найти
Этот современно оформленный номер выходит на океан или на внутреннюю сторону Золотого побережья. К вашим услугам личный сейф, телевизор с плоским экраном и высокоскоростной широкополосный и беспроводной доступ в Интернет. Обратите внимание, что конфигурацию спальных мест и категорию для курящих / не курящих можно запросить при бронировании, но они не могут быть гарантированы. Услуги в номере: Фен, Утюг, Туалет, Телефон, Сейф, Радио, Рабочий стол, Отопление, Мини-бар, Кондиционер, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна, Банные принадлежности

Услуги в The Star Grand at The Star Gold Coast

Услуги уборки

Химчистка, Услуги по глажению одежды, Пресс для брюк, Прачечная,

Услуги бизнес-центра

Факс / Ксерокопирование, Конференц-зал / Банкетный зал, Бизнес-центр

Транспорт

Прокат автомобилей, Парковочные места для людей с ограниченными физическими возможностями, Охраняемая парковка

Стойка регистрации

Экспресс регистрация заезда/отъезда, Услуги по продаже билетов, Сейф, Парковка автомобилей служащим гостиницы, Обмен валюты, Круглосуточный отдел регистрации и обслуживания гостей, Камера хранения багажа, Банкомат на территории отеля,

Спорт и Отдых

Теннисный корт, Поле для гольфа (в пределах 3 км), Живая музыка/выступление, Вечера кино

Сервисы

Интернет , Беспроводной доступ в Интернет, Бесплатный беспроводной доступ в Интернет

Разное

Туалет с поручнями, Подходит для гостей в инвалидных креслах, Отопление, Номера для некурящих, Номера / Услуги для инвалидов, Места для курения, Лифт, Кондиционер, Высокий туалет, V.I.P. Услуги

Развлечения и семейные услуги

Няня / Услуги по уходу за детьми, Казино,

Питание и напитки

Шоколад или печенье, Фрукты, Ресторан, Обслуживание номеров, Завтрак в номер, Вино/шампанское, Бутылка воды, Бар, Kid meals (free/paid), Child friendly buffet , , , ,

Общие

Бесплатная парковка, Автостоянка, , , , ,

Магазины

Сувенирный магазин, Парикмахерская / Салон красоты, Магазины в отеле

Зоны общественного пользования

Сад, Игровая комната,

Бассейн и оздоровительные услуги

Фитнес-центр, Уход за лицом, Спа и оздоровительный центр, Сауна, Раздевалка со шкафчиками, Полотенца для бассейна, Пилинг для тела, Педикюр, Открытый плавательный бассейн , Открытый бассейн (работает круглый код), Обертывание, Массаж шеи, Массаж рук, Массаж ног, Массаж головы, Массаж, Маникюр, Джакузи, Бассейн с подогревом, Бассейн с мелководьем, Бассейн, Бар у бассейна, Spa/wellness packages, Spa facilities, Full body massage, Fitness, Body treatments, Beauty services, Back massage, , ,

Важная информация

Обратите внимание, что при оплате кредитной картой взимается комиссия в размере 1%. Все номера отеля предназначены только для некурящих. На территории отеля обустроены специальные места для курения. Место на охраняемой парковке с услугами парковщика предоставляется за плату в размере 40 австралийских долларов в день, а при самостоятельной парковке — бесплатно на весь период пребывания. Для организации парковки просьба обратиться к консьержу по прибытии.

Порядок проживания в The Star Grand at The Star Gold Coast

Регистрация заезда

14:00 -

Регистрация отъезда

- 11:00

Принимаемые кредитные карты в гостинице

Отель оставляет за собой право предварительного блокирования средств на кредитной карте до приезда гостя.
American Express, Visa, MasterCard, Diners Club, Bankcard, UnionPay credit card

Порядок Аннуляции Заказа

В случае аннуляции за 1 сутки до даты заезда штраф не взимается
В случае аннуляции позднее этого срока или в случае незаезда взимается 100% от стоимости первой ночи проживания

Размещение Детей и Предоставление Дополнительных Кроватей

Разрешается проживание детей любого возраста.
При размещении одного ребёнка младше 4 лет на имеющихся кроватях проживание ему предоставляется бесплатно .
При размещении всех детей старшего возраста или взрослых на дополнительных кроватях взимается AUD 50,00 с человека за ночь.
Максимальная вместимость дополнительных/детских кроватей в номере - 1.