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The Star Grand at The Star Gold Coast
Broadbeach Island (Gold Coast) 4218

O Jupiters Hotel & Casino localizado no centro de Broadbeach, na Gold Coast da Austrália, entre cerca de 2,8 hectares de jardins paisagísticos e parques. Possui uma grande variedade de restaurantes e bares e um casino aberto 24 horas por dia. Os hóspedes do Jupiters Hotel & Casino poderão desfrutar de um mergulho na piscina exterior, manter a forma no centro de fitness ou descontrair com uma massagem relaxante. Todos os quartos incluem controlo de temperatura individual, televisão por cabo e um cofre. Disponibiliza uma secretária com acesso à Internet de banda larga de alta velocidade ou acesso Wi-Fi à Internet e uma televisão de ecrã plano com canais de filmes e jogos. Os hóspedes podem usufruir de uma curta caminhada até às lojas e restaurantes de Broadbeach. A praia fica a 10 minutos a pé do Jupiters Hotel.

Pontuação das 2464 opiniões
Soberbo

8.8/10

Quartos: 337

(Pesquisar)
Endereço: Broadbeach Island, Gold Coast 4218 map

(Mapa)

The Star Grand at The Star Gold Coast - Fotos

O que as pessoas dizem

The receptionist asked it we had our night planned or would we like some information on what was on offer. I politely told her we were celebrating our 36th wedding anniversary. She disappeared for a minute, came back apologized, and told me she had upgraded us to a lovely room with great views. This is the first time ever we have had such thoughtful service. Thankyou so much.. We will definitely come back.
todos opiniões » When I booked I didnt realize that we had an option of smoking/non smoking. Realizing we did have that option after booking in it was no trouble to staff to relocate us to a smoking unit and with in minutes we were puffing on our cigies out of everybodys way. Then I had left my reading glasses in the 1st room and again no trouble to staff tracking them down. Thank u Jupitors 4 a great nite :). The reception lady that checked me in was amazing. She asked me why I was here and we chatted briefly....only for her to tell me that she was going to upgrade me as it was my 11 year wedding anniversary. The room she upgraded me to was brilliant. Such a luxury large room....very chuffed with it. Very comfy room with a great view of the ocean and sunrise. Pool area is a gorgeous rainforest setting where some of the local wildlife roam around free. The big Water Dragons (lizards} were especially cheeky and great fun to watch up close from the spa. I was greeted with a smile and was given all the information I needed to make my stay enjoyable. My breakfast was absolutely delicious. For a continental breakfast for 1 there was enough food for 2. I will stay again. I loved the executive floor and the nibbles & drinks between 5 & 7 pm. Also the fact that we could invite a guest. The beds were very comfortable and the water was hot and everything was lovely & clean. We always enjoy the bedding comfort and the choice of dining venues at Jupiters. We also went to the current show Cabaret De Paris and it was very enjoyable. We also used the lovely pool area too.We had a great stay!. I liked the space of the room as well as having a balcony to enjoy the sunshine and views of the coast and sparkling water views. Jupiters is very central to shopping and the beach for those long walks on the beach. Our offer was very well priced for a excellent 5 star hotel and staff in housekeeping did a excellent job in a very friendly manner. Bar and meal offers are very affordable with many options, and good standard. I did not try all the facilities, but the ones I did lived up to my expectations. The food, service, room service was excellent. Rooms were spotless. Ensuite area spotless. Very happy with everything. The fact that what I booked I got by way of room with a large bed and an ocean view on the 12th floor where we watched whales from our room. Unlike a recent stay at the Mantra group. So very pleased. Room service at midnight was great :) As we had booked a dinner and show package, we were able to jump the que at fantasy and have plenty of time to eat. The show was amazing. Staff were lovely :). Loved the spa and pool atmosphere, the staff are attentive and quick to help. Breakfast buffet was beyond expectations! Free upgrade to a balcony room and it really made the stay complete. Check in was easy and fast. Staff were always friendly and helpful, looked presentable and the room was clean. The location was excellent as we had a conference at the convention centre. I enjoyed being able to go beachside or shopping also the security of going to restaurant and show without having to go outside. Security is very important ,we feel safe there. The location was good and the staff were friendly. I also like that the parking was free and convenient even for those that weren't staying at the hotel but just visiting us. Room was a great size, bathroom was lovely and clean. Had a very nice feel about it. 5 minute walk from the beach and restaurants and shopping centre. Very helpful staff. When we arrived there were no more king rooms left so we were upgraded. It was awesome. I found the people on roomservice very friendly and happy to help with anything. staff are willing to go the extra mile to accommodate.I have a sister who is terminally ill they all went above and beyond their rolls to give her the best time ever. Overall it was a very pleasurable stay as we were there for business purposes. We have stayed there a few times now and will continue to do so for future trips. The staff were very friendly, the buffet was amazing and room service food was lovely too. Great location, great value for money. Will definitely be going back. Location was great. Restaurant in hotel are good value .The room was clean and comfortable beds and comfortable too . parking free that's a bonuse. Fact check in, parking was easy, value for the room was great. Staff were all pleasant and informative. Food at vivo was outstanding. Lots to do. perfect room with view of hinterland, high quality of Zen Restaurant, quality & selection for Breakfast Buffet, no hassle booking. close to most things clean and tidy. There are many restaurants to choose from inside the casino and out. good for a weekend away. Choice of meals and restaurants My room and the view I had Convenience to the shops and transport. The friendliness of the people. Great service, very good entertainment loved the live band and dj as well, had an awesome weekend and would stay there again :-). The staff especially at check in and check out were wonderful. We got an upgrade when we checked in which was a lovely surprise. Huge hotel on an island with great views and a very comfortable bed. Great casino facilities and plenty of dining options. A spacious room with adequate facilities, fast lifts,reasonably priced Spinners restaurant,happy hour in the Atrium bar. Great service and facilities we will be back for another holiday and we managed to get a great accommdation rate. Awesome stay. All the staff were super friendly and accommodating. We are already planning our next stay. We dined at Food Fantacy and the meals were first class. I would recommend this venue without hesitation. Reception Staff exceptionally professional, friendly and helpful. The epitome of Customer service. We stay 2-3 times a year enjoying the swimming pool,the food and the casino.First rate amenities. After they found out we were there for a birthday we were upgraded to a balcony room. Excellent. Ordinary check in Great rooms Great Eateries Great room service Good car parking Great stay. the staff were great the room was wonderful clean and relaxing by the pool was wonderful. Jupiters is my trip overseas without the travel. I love to escape the everyday life . Hotel facilities, quality of restaurants, room service food & staff, car parking. Staff were friendly & courteous. Food fantasy the Sea Food buffet was fantastic. The room service food, the Concierge service and the general ambiance of the hotel. We loved the Club Suite . The view were amazing and the suite was very spacious. Room was clean tidy and modern ... not able to tell how old the hotel was. fantastic show (Chris Tucker), live music great awesome night in general. only stayed 2 nights for the races but found improvent on previous stay. all was as I expected, lovely views, comfortable room, friendly staff. Very friendly staff at checkin, concierge and eateries. Room upgrade. Room size was good. Breakfast was great and it had a good atmosphere. Facilities were great, all staff were fantastic & very helpful. 1 thing n 1 thing only....we didnt win big on the Keno Machines or the Pokies but all was good. Couldn't fault the room, staff or facilities....although I didn't win at the casino....haha. Beds weren't made properly, saw a cockroach and couldn't get a cocktail until the evening when the main bars finally opened. Not being able to stay longer. Very cold in the lounge towards the end of the night and down in the casino was also cold due to the air conditioning temperature mainly. Being placed beside the lifts and at the beginning of the corridor was not ideal. Lift noise and people being very loud in the corridor was at times annoying. The large lounges around the pool need replacing they are very dirty looking and were of the same appearance the last time we stayed there. Nothing!. It took a long time to check in :(. No negatives to report. I didn't like paying for my first bottle of water I think it was $7,maybe a free bottle of water on arrival would be nice. The smoking rooms probably need balconies. Walk from the hotel into the main restaurant area was quite quiet at night time, wouldn't have liked to have done it on my own. No negatives about the hotel at all though. the fact that we couldn't stay longer. I wish the buffet was open for breakfast just a little longer because my boyfriend and I are late risers, haha. The attire within the casino was way to relaxed, would prefer a higher standard. T shirts and in some cases thongs felt like we were in a pub, understand people are on holiday and want to be relaxed but if you can't dress well you should not be in a casino. needs a revamp looking a bit tired. The only problem I had, as a lady with long fingernails I had such a problem flushing the toilet. My hang over the next day lol. Would be great if more of the restaurants were open late as we came out of a show at 10pm. Decor was fairly dated and the rooms could do with a bit of a spruce up. I thought the room rate for a single associated with an in-houdse conference was a touch high without breakfast. We booked a room which was supposed to have either sea or mountain views but all we got was a view of buildings. Also we had a balcony but standing out on it there was a ledge full of cigatette butts. As we are non smokers it was not pleasant. Staff in Spinners Bistro. Could not have been less interested in providing service. e.g., I asked for wine list-was given one and they did not come back. So, we did not order wine. When time came to pay, again, we were ignored so we went and paid at register. They should spend time at the front desk observing what customer service is about!. We are not too concerned ,but an update of the Spinners restaurant menu might be due. Long walk to Surfers Spent to much in the Casino :-) !!!. that we were on the 15th floor and u could still here the music when trying to sleep at night. I had to come home!. reception not as welcoming as expected. High internet costs. Billing errors. No beach towels in room. Pool temperature was too warm. T thought the room pricing was less than value for money. Choice and price of restaurants disappointing. nothing. Casino fllor a nightmare with changeover of machines and the inability to use the payout slips in other machines. Noisy at night until 12.00 pm. Music too loud. Signage to car park very confusing. Some of the gaming tables were not open until about 12.00noon.

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The Star Grand at The Star Gold Coast Informação da Acomodação

Tipo de Quartos	Max Pessoas	da
Suite Clube [Quarto Informações]	2	da AUD 419.00	Pesquisar
Esta suite está localizado entre o 14º e o 17º andar e inclui uma varanda privada e uma área de estar em plano aberto com uma televisão LCD de grandes dimensões.
Quarto Duplo Canto [Quarto Informações]	2	da AUD 259.00	Pesquisar
Este quarto luxuosamente equipado inclui uma varanda privada com vistas deslumbrantes sobre a Costa Dourada, uma televisão LCD Slimline, acesso Wi-Fi e um cofre.
Quarto Duplo Executivo [Quarto Informações]	2	da AUD 287.50	Pesquisar
Este quarto oferece vistas panorâmicas para a Costa Dourada. Inclui acesso à Internet de alta velocidade e Wi-Fi, um leitor de DVD, uma televisão de ecrã plano e acesso ao Salão Executivo. Beneficia de um check-in expresso, de um pequeno-almoço, de bebidas e canapés antes do jantar (não são permitidas crianças), de um serviço de limpeza e do uso do centro de fitness. Por favor, note que a configuração das camas e a opção fumadores/não fumadores poderão ser solicitadas, mas não garantidas. Facilidades dos quartos: WC, Televisão por cabo, Telefone, Serviço de despertar / Relógio despertador, Secretária, Secador de cabelo, Roupão de banho, Rádio, Mini-bar, Leitor de DVD, Ferro de engomar, Duche, Comodidades de engomadoria, Cofre, Chinelos de quarto, Casa de banho, Banheira, Artigos de casa de banho, Ar condicionado, Aquecimento
Quarto Twin com Vista Oceano [Quarto Informações]	2	da AUD 259.00	Pesquisar
Este quarto moderno apresenta vista para o Oceano Pacífico. Está equipado com televisão de ecrã plano, cofre no interior e Internet de banda larga de alta velocidade e Wi-Fi. Por favor, note que a configuração de cama e a opção fumadores/não fumadores pode ser solicitada, mas não pode ser garantida. Facilidades dos quartos: WC, Televisão por cabo, Telefone, Serviço de despertar / Relógio despertador, Secretária, Secador de cabelo, Rádio, Mini-bar, Ferro de engomar, Duche, Comodidades de engomadoria, Cofre, Chinelos de quarto, Casa de banho, Banheira, Artigos de casa de banho, Ar condicionado, Aquecimento
Quarto Duplo ou Twin Superior [Quarto Informações]	2	da AUD 134.60	Pesquisar
Este quarto moderno dispõe de vista para o mar ou para o interior da Gold Coast. Apresenta um cofre individual, televisão de ecrã plano e Internet de banda larga de alta velocidade e Wi-Fi. Por favor, note que a configuração de cama e a opção fumadores/não fumadores pode ser solicitada, mas não pode ser garantida. Facilidades dos quartos: WC, Televisão por cabo, Telefone, Serviço de despertar / Relógio despertador, Secretária, Secador de cabelo, Rádio, Mini-bar, Ferro de engomar, Duche, Comodidades de engomadoria, Cofre, Casa de banho, Banheira, Artigos de casa de banho, Ar condicionado, Aquecimento

facilidades no The Star Grand at The Star Gold Coast

Vários

WC elevada, WC com barras de apoio, Sala Vip disponível , Quartos/Comodidades para pessoas com mobilidade condicionada, Quartos não-fumadores, Elevador, Área específica para fumar, Ar condicionado, Aquecimento, Acessibilidade para cadeira de rodas

Transporte

Estacionamento vigiado, Estacionamento acessível, Aluguer de carro

Serviços familiares e de entretenimento

Casino, Baby-sitting/ Serviço para crianças,

Serviços de recepção

Serviços de câmbios, Serviço expresso de check-in/check-out, Serviço de estacionamento personalizado, Serviço de Bilheteira, Sala para Bagagem, Recepção 24 horas, Multibanco no local, Cofre,

Serviços de limpeza

Serviço de engomadoria, Prensa para Calças, Lavandaria, Lavagem a seco,

Serviços

Wi-Fi / Wireless LAN, Serviço de Internet, Acesso gratuito à Internet Wi-Fi

Piscina e bem-estar

Tratamentos faciais, Toalhas de piscina, Spa/wellness packages, Spa facilities, Spa e Centro de Bem-Estar, Sauna, Salas de cacifos do spa/centro de fitness, Piscina Exterior (todo o ano), Piscina exterior, Piscina aquecida, Piscina, Pedicura, Parte rasa, Massagem nos pés, Massagem no pescoço, Massagem nas mãos, Massagem craniana, Massagem, Manicura, Jacuzzi, Full body massage, Fitness, Exfoliação corporal, Envolvimento corporal, Centro de Fitness, Body treatments, Beauty services, Bar de piscina, Back massage, , ,

Lojas

Lojas no hotel, Loja de recordações, Barbeiro/Instituto de beleza

Geral

Parque de estacionamento gratuito, Parque de estacionamento , , , , ,

Comodidades de negócios

Fax/fotocopiadora, Comodidades para Reuniões/Banquetes, Centro de negócios

Comida e Bebida

Vinho/champanhe, Serviço de quartos, Restaurante, Pequeno-almoço no quarto, Kid meals (free/paid), Garrafa de água, Fruta, Chocolate ou biscoitos, Child friendly buffet , Bar, , , ,

Áreas comuns

Sala de jogos, Jardim,

Actividades

Noites de cinema, Campo de ténis, Campo de golfe (dentro de 3 km), Actuações/música ao vivo

Informação Importante

Por favor, note que estarão a decorrer trabalhos de renovação a partir de Maio de 2015. Os hóspedes podem sentir ligeiros distúrbios entre as 07:00h e as 19:00h, todos os dias. Por favor, note que os pagamentos efectuados com cartões Mastercard ou Visa implicam um custo adicional de 2%. Por favor, note que será aplicado um custo de 3% aos pagamentos efectuados com cartões de crédito American Express ou Diners Club.

The Star Grand at The Star Gold Coast Condições

Check-in

14:00 -

Check-out

- 11:00

Cartões de crédito aceites

Atenção: O hotel reserva-se o direito de pré-autorizar o cartão de crédito.
American Express, Visa, MasterCard, Diners Club, Bankcard, UnionPay credit card