Convenient location.
A little tired looking inside. No free internet.
Fantastic staff and clean, comfortable room.
Light globes were blown think the cleaners should have fixed this before I checked in.
We loved being so close to the beach yet an easy walk to town, 2 bedroom apartment was great for our needs.
Shared en-suite and toilet. noise from pool area for teenagers bedroom.
Spotlessly clean. Good kitchenette. Excellent outllook across to lake
Antiquated locks on doors - felt this was a security issue.
nice relaxing friendly people
easy access to sporting event
desk staff could have been more friendly
Nice apartment, highly recommended. Worth the price.
Nothing to unlike, next time I go to merimbula I will for sure book the same accommodation
Clean and tidy
out of town
Very clean, staff were accommodating. Excellent location for walking around town, boardwalk etc...
We were very, very cold each night, even after using the extra blanket in the cupboard and the heater. Had to borrow a quilt and extra blanket from local friends. They need to at least provide a quilt for guests in winter. Walls were very thin so we were kept awake by neighbors each night. As hard working people, we were looking forward to three nights of rest and we certainly didn't get it.
I just love everything about it thank you so much!
Nice location very clean nice surrounds efficient heater large bathroom reasonable sized room pleasant staff
Very noisy heater bed too soft overpriced breakfast - was charged $37 for two without an itemised account - thought it was rather expensive - wouldn't do it again needed a quilt on the bed for cooler weather have not received a receipt for payment
Well situated, friendly service.
Noisy room heater!
The rooms and shower area's were extremely clean and tidy
Location, friendly staff, well appointed apartments, quiet and private
Only 1 washing machine, Limited laundry hours
Laundry being available for guests
Quiet short stroll to town center boat ramp and jetty across road beach 2 min walk quick check in and out no mucking around
the owners have done simple renovations to update & modernise the look of the buildings, new modern style bedding, clean and in working order.
Value for money, close to town and beaches.
Staff very good on arrival, room clean
Very close to flight path of local airstrip with small planes & helicopters flying over!! Slightly longer walk into town than expected. quite nosiy at times.
I am a regular visitor to Merimbula because I like the Fish Pen locatin and weather in January. I chose the Black Dolphin resort because it offered all we required in accomodation, at a very fair rate. The appartment was clean, comfortable and quiet. A great view from the balcony and adequate parking. Thanks for a great stay and I hope to return again next year.
I enjoy cooking and would have liked an oven int he kitchen, but otherwise the facilities were great.
Position Value for money
More rubbish bins/recycling tubs
location, environment
The smell of the room
I love Merimbula, it has been my home town for many years and I was back on a business visit. I wanted to use the Black Dolphin as I can remember it being built and after all this time wanted to be able to say I had stayed there. If we had been staying longer I can see the front porch area would be lovely to use.
Not being able to check out prior to 8am on Saturday morning - we arrived late and tired, and had not encountered a motel with specific reception hours before, so was surprised when we got up early to depart, and found we couldn't. Bed was not particularly comfortable. Shower head - water mostly coming out the back of the shower head. Did report this to reception.
Veranda overlooking parkland. Friendly breakfast setting and staff
Nothing
WiFi. Expensive & difficult to connect to.
Its proximity to the Beach was key to staying there. The distance from town was also an enjoyable walk.
The ability to cover external street lighting from entering the room at night time created to much light in the room. The noise levels being close to the airport & main road if you are in the front units. The units were in need of updating
Stairs to Room (Disabled and with low vision) Distance to be walked to breakfast (I was exhausted by the time I got there)
I could hear the waves
The pillows were rock hard. The water system was very noisy
Nice, good location
Website indicated restaurant and bar. When checking in informed restaurant wad breakfast only. Bar wasn't mentioned and didn't look open. Sunday went for breakfast to find a sign saying. Weekends 8- 9:30. a 'resort' and breakfast didn't start until 8. Then when we came back we were told continental. No cooked breakfast either? These things neef to be made very clear on the website.
The person on reception when we arrived was abrupt and would not give us seniors discount, claimed we had a discounted rate. We feel the rate we paid was too high for the standard of accommodation. Would never recommend it to anyone. The upstairs balcony of our room was rotting and glass panel was broken. Unsafe.
