Black Dolphin Resort Motel & Apartments Reviews
10 Arthur Kaine Drive (Merimbula) 2548

These reviews are submitted by guests who stayed at Black Dolphin Resort Motel & Apartments. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Convenient location.

A little tired looking inside. No free internet.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fantastic staff and clean, comfortable room.

Light globes were blown think the cleaners should have fixed this before I checked in.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We loved being so close to the beach yet an easy walk to town, 2 bedroom apartment was great for our needs.

Shared en-suite and toilet. noise from pool area for teenagers bedroom.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Spotlessly clean. Good kitchenette. Excellent outllook across to lake

Antiquated locks on doors - felt this was a security issue.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

nice relaxing friendly people


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

easy access to sporting event

desk staff could have been more friendly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice apartment, highly recommended. Worth the price.

Nothing to unlike, next time I go to merimbula I will for sure book the same accommodation


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean and tidy

out of town


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very clean, staff were accommodating. Excellent location for walking around town, boardwalk etc...

We were very, very cold each night, even after using the extra blanket in the cupboard and the heater. Had to borrow a quilt and extra blanket from local friends. They need to at least provide a quilt for guests in winter. Walls were very thin so we were kept awake by neighbors each night. As hard working people, we were looking forward to three nights of rest and we certainly didn't get it.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I just love everything about it thank you so much!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice location very clean nice surrounds efficient heater large bathroom reasonable sized room pleasant staff

Very noisy heater bed too soft overpriced breakfast - was charged $37 for two without an itemised account - thought it was rather expensive - wouldn't do it again needed a quilt on the bed for cooler weather have not received a receipt for payment


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Well situated, friendly service.

Noisy room heater!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The rooms and shower area's were extremely clean and tidy


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, friendly staff, well appointed apartments, quiet and private

Only 1 washing machine, Limited laundry hours


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Laundry being available for guests


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Quiet short stroll to town center boat ramp and jetty across road beach 2 min walk quick check in and out no mucking around


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the owners have done simple renovations to update & modernise the look of the buildings, new modern style bedding, clean and in working order.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Value for money, close to town and beaches.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff very good on arrival, room clean

Very close to flight path of local airstrip with small planes & helicopters flying over!! Slightly longer walk into town than expected. quite nosiy at times.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I am a regular visitor to Merimbula because I like the Fish Pen locatin and weather in January. I chose the Black Dolphin resort because it offered all we required in accomodation, at a very fair rate. The appartment was clean, comfortable and quiet. A great view from the balcony and adequate parking. Thanks for a great stay and I hope to return again next year.

I enjoy cooking and would have liked an oven int he kitchen, but otherwise the facilities were great.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Position Value for money

More rubbish bins/recycling tubs


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

location, environment

The smell of the room


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

I love Merimbula, it has been my home town for many years and I was back on a business visit. I wanted to use the Black Dolphin as I can remember it being built and after all this time wanted to be able to say I had stayed there. If we had been staying longer I can see the front porch area would be lovely to use.

Not being able to check out prior to 8am on Saturday morning - we arrived late and tired, and had not encountered a motel with specific reception hours before, so was surprised when we got up early to depart, and found we couldn't. Bed was not particularly comfortable. Shower head - water mostly coming out the back of the shower head. Did report this to reception.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Veranda overlooking parkland. Friendly breakfast setting and staff

Nothing


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

WiFi. Expensive & difficult to connect to.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Its proximity to the Beach was key to staying there. The distance from town was also an enjoyable walk.

The ability to cover external street lighting from entering the room at night time created to much light in the room. The noise levels being close to the airport & main road if you are in the front units. The units were in need of updating


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Stairs to Room (Disabled and with low vision) Distance to be walked to breakfast (I was exhausted by the time I got there)


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

I could hear the waves

The pillows were rock hard. The water system was very noisy


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Nice, good location

Website indicated restaurant and bar. When checking in informed restaurant wad breakfast only. Bar wasn't mentioned and didn't look open. Sunday went for breakfast to find a sign saying. Weekends 8- 9:30. a 'resort' and breakfast didn't start until 8. Then when we came back we were told continental. No cooked breakfast either? These things neef to be made very clear on the website.


Staff: 2 Staff Clean: 2 Clean Value for money: 2 Value for money
Services: 2 Services Comfort: 2 Comfort

The person on reception when we arrived was abrupt and would not give us seniors discount, claimed we had a discounted rate. We feel the rate we paid was too high for the standard of accommodation. Would never recommend it to anyone. The upstairs balcony of our room was rotting and glass panel was broken. Unsafe.