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Kempinski Hotel Mall of the Emirates
Sheikh Zayed Road (Dubai)

Directly connected to Mall of the Emirates that is participating in Dubai Shopping Festival, Kempinski Hotel Mall of the Emirates is centrally situated with close proximity to areas such as Downtown Dubai, Dubai Marina and Palm Jumeirah, with the Mall of the Emirates metro station a mere 5 minute walk. Guests enjoy complimentary WiFi throughout the whole hotel. Hotel features the unique Aspen Ski Chalets, the only hotel rooms in the region with view onto skiing slopes (of Ski Dubai). Luxuriously furnished rooms at the Kempinski include a seating area complete with a large LCD TV. They also offer a minibar, a safe and in-room coffee/tea facilities. Adjacent to Ski Dubai, the 5-star Kempinski Hotel offers direct access to Mall of The Emirates. Guests can enjoy snow park view from the Aspen Chalets or soak in the sun beside the outdoor pool. Kempinski Hotel’s dining options include Aspen by Kempinski, which serves high tea each afternoon, and Salero Tapas & Bodega which features authentic Spanish cuisine. Poolside drinks and shisha are available at Mosaic Chill. Offering a truly Levantine dining experience, Olea will take guests on a sensory discovery of the Levant region. And right next door, a trendy cocktail & lounge bar, Noir, will boast the best cocktail program in the city. On-site leisure options include the state-of-the-art K Wellness Health Centre, which has a gym, infinity pool and tennis courts. Softouch Spa offers wellness treatments. Ski classes can be arranged at a surcharge. The 24-hour concierge desk can arrange desert safaris, Dubai city tours or transfers to Dubai International Airport, a 20-minute drive. Wild Wadi Waterpark is 3 km away. Emirates Golf Club can be reached in 20 minutes by car.

Score from 3226 reviews
Superb

8.9/10

Rooms: 392

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Address: Sheikh Zayed Road, Dubai map

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Kempinski Hotel Mall of the Emirates - Photos

What people say

the decoration is amazing. services are top quality. the valet service is very comforting. the location is unbeatable. and of course, the mall and the ski is great fun. excellent room, very big, comfortable, clean, nice decoration. very big and clean bathroom, excellent location (in the mall of Emirates). The hotel is an excellent place to stay and the fact that is connected to the Mall makes it an excellent experience.
all reviews » the linkage to the mall of the emirates, easy shopping. Access to the Mall and also the service at the hotel. location, cleanliness, hosbitalety of the emploees. room,services,disigne and good reachable to mall. The room services and in room dinning.Hotel was great and its in the mall. the room and te atmosphere.view of the room. It is wow. service. The location and the connection to the mall of the emirates and not so far from the trade exhibetion center.i like the easy access of the shopping mall- they are fast if u ask or call in amoment they answer ur asking. the convinience of the restrants and shopping centre, aswell as transport convinience. Staff were eager to assist. Location was excellent due to mall, ski dome etc. The mall was closed the hotel the cinema the kids area. The mall was closed the hotel the cinema the kids area. Luxury specious room with great location. clean, nice people. everything. shopping. The room ( Gand deluxe ) was very well appointed, and comfortable. Double glazed windows worked very well at keeping traffic noise at bay. Very nice batroom - no scale... Location of hotel is fabulous for shopping and skiing which was the main purpose of our visit.Staff friendly and efiicient.Was Adjacent to shopping Mal and transportation to the airport was exellent this would get even better by setting up transportation from the airport to the hotel. Next to Mall of Emirates and snow park. 24 hr room service/house keeping staff were excellent. Good facilities. Would strongly recommend this hotel.The amazing room - it was fantastic. The location was great too - right next to the Emirates Mall. the easy acces to the mall and the pool view from the third floor, fantastic.Very helpful staff. Close to the best shopping mall. Claening. Lovely atmosphere, big space in rooms and mall proximity.Reception and wonderful smile and Service. the services of the hotel they are Pro.The room itself, furnitrue, clean. all the services are excellent. location and SPA. staff behaviour. shopping. the mall. mall. Great location - right next door to the shoppingmall (although it wasclosed for most of the day due to Ramadan). It is a beautiful hotelwith amazing bathrooms and the beds are very comfortable. Swimmingpool was good.parking speaces, cleanliness of the rooms and the facilities, and its in the mall. fruit dish , coffee maker , daily mineral water,buffet breakfast,. Inside the mall of the Emirates and also an Ice ski. Everything was good as explained in their site.Kempinki is allways a name where you can stay. room and services ,and site of hotel. totally everything about the hotel. i like if anther gaet in hotel. comfort and staff of hotel. the location of the pool is un appropriate, too windy. it would be much beter if put in closed envirement.It would be nice if they will include transport to and from the hotel at the airport for the guests free of charge. the long way to my room. it took around 2-4 minutes in the same floor to get to my room from the elevator.no it was great hotel. Some room so so far from the elevators.the room was noisy because of music sound on the swimming pool. The air condition in the lobby is not enogh.On returning home I have realised that they charged me the wrong rate. My booking number was 102.049.061 which stated a cost of AED 1184 the hotel charged me AED 1420 (this was just the basic accomodation and I think it is a rate for a room with a snow pass) I will now have to fax them and see what they can do for me. I wish there was a more cozy lounge in the lobby area instead or besides the the existing one.Food wasn't very nice and there wasn't a variety of food in the menu. Laundry washing wasn't so good. The 1897 bar is too smoky!. smell in the floors. the wireless is charged and the breakfast. loby. Staff were very formal. Unlike other hotels, no complimentary shuttlesoffered. Eating at the hotel was quite expensive. the water of the pools: one of them was too cold and the other one was too hot and also they were too small. Your site is excellent but I suggest if there is a transportation from/to airport/hotel and also from hotel to the city center so included into the price of the hotel would be wonderfull.The swiming pool was not in the size of this hotel and the night activity of the hotel was poor as well with one small bar. Our rooms were at the last corner of the hotel with the outlooking to the AC's.you mack me in trouble and pralysis when idiscover my ceidit card was still with hold and my bank in bahrain said it will take 25 days to cancel with hold... idont know what i do now. accept for 1 small thing ( first day the a reservation staff told us we can check out late, at 3. The next day, another staff call us at 12pm and denied everything ( she sounded a little rude ) otherwise all will be excellant.N.

Online Booking Kempinski Hotel Mall of the Emirates

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Making your reservation at Kempinski Hotel Mall of the Emirates is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Kempinski Hotel Mall of the Emirates Room information

Room Type	Max	from
Superior Room [Room Information]	2	from AED 1044.05	Search
Room with views over Dubai or the Mall of the Emirates, and a dining area. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Hairdryer, DVD Player, CD Player, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Deluxe Room [Room Information]	2	from AED 1079.10	Search
Spacious room with views over Dubai or the Mall of the Emirates, and a dining area. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Hairdryer, DVD Player, CD Player, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Grand Deluxe [Room Information]	2	from AED 1349.10	Search
Features a separate living room and 2 large flat-screen TVs. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Hairdryer, DVD Player, CD Player, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Executive Grand Deluxe [Room Information]	2	from AED 1619.10	Search
Includes a separate living area, 2 large flat-screen TVs and: * Access to the Executive Lounge including breakfast, Afternoon Tea, Evening Drinks and canapes in the lounge * Free Internet Access * Complimentary Meeting room at the lounge for up to 2 hours per day (max. 6 people and subject to availability) Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Hairdryer, DVD Player, CD Player, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Corner Suite [Room Information]	2	from AED 2449.12	Search
Includes: * Panoramic views of Sheikh Zayed Road and Dubai * 3 flat-screen TVs. * Access to the Executive Lounge including breakfast, Afternoon Tea, Evening Drinks and canapes in the lounge * Complimentary Internet Access * Complimentary Meeting room at the lounge for up to 2 hours per day (max. 6 people and subject to availability) * Laundry allowance of AED 60 per stay. * Free daily seasonal fruit Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Hairdryer, DVD Player, CD Player, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Ski Chalet [Room Information]	2	from AED 1619.10	Search
Includes: * A luxurious marble bathroom with a free-standing bathtub * Panoramic views of the SkiDubai Slope * Access to the Executive Lounge including breakfast, Afternoon Tea, Evening Drinks and canapes in the lounge * Complimentary Internet Access * Complimentary Meeting room at the lounge for up to 2 hours per day (max. 6 people and subject to availability) * Laundry allowance of AED 60 per stay. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Hairdryer, DVD Player, CD Player, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Duplex Ski Chalet [Room Information]	2	from AED 3330.00	Search
Includes: * Panoramic views of SkiDubai's slopes * A sunken living area and a spacious upper-floor bedroom * Access to the Executive Lounge including breakfast, Afternoon Tea, Evening Drinks and canapes in the lounge * Complimentary Internet Access * Complimentary Meeting room at the lounge for up to 2 hours per day (max. 6 people and subject to availability) * Laundry allowance of AED 60 per stay. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Seating Area, Satellite TV, Safety Deposit Box, Radio, Minibar, Hairdryer, DVD Player, CD Player, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
3 Bedroom Ski Chalet [Room Information]	7	from AED 11700.00	Search
Located on 3 floors, this chalet includes: * 4 large flat-screen TVs * DVD player and home theatre system * Spacious bathroom with Molton Brown amenities * Access to the Executive Lounge including breakfast, Afternoon Tea, Evening Drinks and canapes in the lounge * Complimentary Internet Access * Complimentary Meeting room at the lounge for up to 2 hours per day (max. 6 people and subject to availability) * Laundry allowance of AED 60 per stay. Room Facilities: Work Desk, Telephone, Tea/Coffee Maker, Slippers, Seating Area, Safety Deposit Box, Kitchenette, Hairdryer, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning

Amenities at Kempinski Hotel Mall of the Emirates

Transportation

Shuttle Service (surcharge), Shuttle Service, Secured parking, Parking garage, Car Rental, Airport Shuttle (surcharge), Airport Shuttle, Airport pick up, Airport drop off, Accessible parking

Shops

Souvenirs/Gift Shop, Minimarket on site, Barber/Beauty Shop

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Waxing services, Swimming pool, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Spa & Wellness Centre, Sauna, Pool towels, Pool bar, Personal trainer, Pedicure, Outdoor Swimming Pool (all year), Neck massage, Massage, Manicure, Make up services, Infinity pool, Head massage, Hand massage, Hair treatments, Hair styling, Hair cut, Hair colouring, Full body massage, Foot massage, Fitness/spa locker rooms, Fitness Centre, Fitness, Facial treatments, Couples massage, Body wrap, Body treatments, Body scrub, Beauty services, Back massage

Miscellaneous

VIP Room Facilities, Soundproofed Rooms, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Luggage Storage, Family Rooms, Elevator, Designated Smoking Area, Allergy-Free Room Available, Airconditioning

General

WiFi everywhere, Private parking, Parking on-site, Parking , Free Parking

Front-desk/reception area services

Valet Parking, Tour Desk, Ticket Service, Safety Deposit Box, Private Check-in/-out, Newspapers, Luggage Storage, Express Check-In/Check-Out, Currency Exchange, Concierge Service, ATM/Cash Machine on site, 24-Hour Front Desk

Food & Drink

Wine/champagne, Special Diet Menus (on request), Snack Bar, Room Service, Restaurant (à la carte), Restaurant, Kid meals (free/paid), Chocolate or cookies, Breakfast in the Room, Breakfast details, Bottle of water, Bar

Entertainment and children services

Nightclub / DJ, Children's Playground, Babysitting/Child Services

Common areas

Terrace, Sun Terrace, Games Room

Cleaning services

Trouser Press, Shoe Shine, Laundry, Ironing Service, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Tennis equipment, Tennis Court, Ski-to-door Access, Skiing, Ski Storage, Ski School, Ski Pass Vendor, Ski Equipment Hire on site, Golf Course (within 3 km), Bowling

Food & Drink

24 Seven: Casual all day dining restaurant. It offers Mediterranean cuisine with a twist. Located on the second floor overlooking the pool deck, the restaurant offers a buffet for breakfast and à la carte for lunch and dinner.

Aspen Café: The café serves a variety of dishes including the special Kempinski deli items. Eat-in or take away, and choose from beverages and coffee and tea delicacies.

1897 Bar: Elegant wood and dim light. This lounge offers a wide variety of drinks, cocktails, liquors, light meals, and cigars. Smoking is permitted.

Mosaic Bar: Located on the pool deck, with views over Jumeirah skyline and the Arabian Gulf. It offers a variety of freshly squeezed fruit cocktails, smoothies, alcoholic beverages and light snacks.

Sezzam Restaurant: This unique restaurant has three interactive kitchens: Steam, Bake and Flame. The restaurant seats 1000 guests and is located at the intersection between the shopping mall, Ski Dubai and the Hotel. Choose à la carte or quick pick your way around Sezzam.

Evory Lounge: The lounge is located within Sezzam. An elegant, unconventional but cosy lounge, offering everything from the classics to the trendiest of cocktails, spirits and liquors. Light tapas are served.

In room dining: Unconventional room service concept which offers the opportunity to organise in-room parties, events, and private gatherings.

Hotel information details

Beach facilities and water sports are available at our sister property, Kempinski Hotel Ajman at an additional cost. Alternatively Jumeirah Beach is only a few minutes from the hotel. Transportation can be arranged upon request.

The hotel features four rooms for the disabled, which are available upon request. Most public areas have ramps and are accessible by wheelchair.

Pets are not allowed with the exception of seeing-eye dogs.

Important information to guests

The hotel reserves the right to charge the first night upon booking to guarantee the reservation. Please note that tickets to Ski Dubai only include access the Snow Park. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Kempinski Hotel Mall of the Emirates in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Information about the area

At the forefront of Mall of the Emirates mega complex, Kempinski Hotel takes pride of its prime location on Sheikh Zayed Road, 4th Interchange, Al Barsha, at the heart of newly developed modern Dubai, a few minutes from Dubai Internet City, Dubai Media City and the Jumeirah beach stretch, and just 20 minutes from Dubai International Airport and downtown.

Room information details

All the 393 rooms and suites are exquisitely appointed with a contemporary decor exuding a warm and residential feel. The guestrooms are the largest in the city and showcase stunning views of the city or the indoor ski slope.

Travelling information

The hotel is located in the heart of Dubai, just minutes from Dubai Internet City, Dubai Media City and Jumeirah Beach.
Dubai International Airport (DXB) is just 25 km from the hotel.

From Dubai Airport:
-travel towards Jebel Ali and Abu Dhabi.
-From Sheikh Zayed road ( main throughfare), take exit 39 towards the Mall of the Emirates in order to reach the hotel.

Taxis are readily available at the airport and the hotel and one way to the airport costs approximately AED 70. Prices vary depending on car type, time of day and number of passengers.

Abu Dhabi airport is approximately 120 km (1.5 hours) away from the hotel.

Kempinski Hotel Mall of the Emirates Policies

Check-in

15:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, MasterCard, MasterCard

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
Maximum capacity of babycots in a room is 1.