Jumeirah Frankfurt Reviews
Thurn-und-Taxis-Platz 2 (Frankfurt/Main) 60313

These reviews are submitted by guests who stayed at Jumeirah Frankfurt. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

Write a review - Jumeirah Frankfurt »

Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything the bath is wonderful and the curtains opens with one touch, I really enjoyed the TV in the Bathroom, the big TV in the bed room,

Nothing to be seen from the window, breakfast is so expensive with little choices comparing with the price


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The stay was great as normal however the prices were higher than usual.

The prices this time were higher than usual.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, quality of rooms, very friendly attentive staff. Overall excellent


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

evrything

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was an excellent stay and the hotel was perfect and the location in the center.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Hotel staff. Location. Welcome food and drink in the lobby. Valet service.

Small lobby. Boring room service. Too soft mattress. Overpriced breakfast.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Superb staff Ideal location Perfect brunch

Limited TV options


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked every thing in this lovely hotel , I highly recommend it for the people who want to enjoy their stay .


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Close to shopping area, the staffs are friendly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

فندق ممتاز خاصة موقعه في قلب السوق ومحطات القطار جميع مراكز التسوق حولك وكذلك المطاعم فندق خمس نجوم لا تحتاج الي اي وسيلة مواصلات

مدخل الفندق صغير لا يوجد به بهو يليق به سعر المطعم غالي


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location is very good, easy access to the city center

Price is high


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Jumeirah Frankfurt is a modern luxurious hotel located in the heart of Frankfurt shopping areas. Excellent room, very clean and comfortable bed. Bathroom with rain shower and bathtub with l'occitane toiletries. Very good breakfast with is served in the hotel restaurant but for an extra cost (in our cost).


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

fabulous location,very very nice but not pretentious hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything is great, and very close to shopping area. We loved the hotel and we will go to it again

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location is in the heart of myzail. metro are few steps from the hotel, hotel staff is very friendly,the room and the bed is excelent

the bathroom is beautiful diseng but not much privet as its in the open room , should be for lovers only


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Room service take long time to provide your request


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location.

Breakfast was not good enough for price.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Undoubtedly one of the best hotels in all Europe.

Read your bill carefully before you pay. They charged me one extra parking charge and doubled my restaurant bill.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location, friendly staff, nice city view, very comfortable bed


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

excellant location, luxuru, profisional staff in spa especially girl her name Claudia.

small lobby & business center


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good clean well located hotel not on par with other Jumeirah hotels for size or sheer luxury but good nevertheless. Friendly and professional staff. Clean hotel on par with Emirates Towers in Dubai.

Had to wait nearly an hour to be taken to my room after checking in but was offered complimentary coffee whilst waiting.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Every thing was excellent

No larg lobby


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Its Great place

The only bad incident that you may face is the late check in which may take till 4 PM .


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean rooms and nice environment

Very small lobby for this big hotel!! Also, very small restaurant for the breakfast with not much kind of foods.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location , room facility , bath amenities

Spa, some staff not qualified


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Almost all, location, staff service

Some rooms smaller than other rooms with same category, same price.. Car parks is not cheap


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Amazing room

Breakfast was not up to the standard of the rest of the hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything

No children facilities


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Decoration and facility . Free Internet .

Staff not helping at all in the reception .


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is very well positioned for a tourist - shopping and main attractions

It's a very new and glitzy high tower hotel. I prefer more conservative and older, but well maintained hotels.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

الإفطار كان رائع جداً والغرف مريحة وخدماتها متكاملة والموقع رهيب. وتدخل منه على سوق

المدينة ليست جيدة سياحيا


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location is number one. Staff is very friendly and helpfull. Room, bed and bathroom are very comfortable.High quality amenities. Very comfortable slippers. Was happy with the Nespresso machine. Everything is equipped with high tech systems.

Didn't like the glass wall at the bathroom.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Hotel had many new technological features in every room. Decor was modern and comfortable.

Very difficult to find even with GPS. Expensive, more for high end traveler and business people with expense accounts. Had better breakfasts all over Europe, definitely not worth the high price per person.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Luxury Hotel with nice facilities . In the middle of the shopping area.

The swiming pool is only for children older than 16. I forgot one ipad and a back pag after cheking out. I sent the driver from airport to collect them. He came back without the ipad. I had to go myself to collect it. The claim they did not see it altough it was on top of the desk.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fastest elevator I ever seen! City view from a bathroom. Very kind and friendly staff. Location and ventilation.

Not so easy to find their garage first time. I would recommend the hotel to make more clear explanation on a web site.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were nice. Room comfertanle.

Wi-fi very slow


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

All the people and services

The food


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

friendly staff

small lobby


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great staff

small lobby


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The rooms were fantastic Breakfast was delicious

The way elevators work is really annoying


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location , staff , facilities

Too expensive. Lobby.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent hotel i and it next to the mall shopping and i like all jumeirah hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The best , especial staff

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

No big lobby


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Beautifully designed room. Felt very cared for


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Attention to detail and professionalism of staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was Perfect, Location, Room, Staff

Navigation is not correct, must be updated to guide the guests to hotel entrance specially guests with cars


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Value for money.

None


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

close to shopping area very clean excellent staff