Zénitude Hôtel-Résidences l'Acacia Lourdes Reviews
1A chemin de Lannedarré (Lourdes) 65100

These reviews are submitted by guests who stayed at Zénitude Hôtel-Résidences l'Acacia Lourdes. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The apartment is amazing. It fits well for 04 peoples. Clean, quiet and I think that it has best location to reach Lourdes church. The staff are very kind


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good value for the money.

No WiFi in apartment.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Safe and large parking, friendly atmosphere.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

More signposts to find the hotel itself or it has to be GPS friendly to find this address.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The rooms were large, clean and comfortable. Staff helpful and nice swimming pool.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

beautiful hotel very clean, staff friendly, we loved our stay :)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Just the right kind of place if you want to visit Our Lady of Lourdes. Walking distance from the Church and for the money paid it the perfact stay for the family

the weather of course


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel had a pool which was main reason for booking and it didn't disappoint ,fab.

Everything is outrageously expensive


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

friendly staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Rooms were nice and spacious. Staff very friendly.

Staff leave at 8pm. No help after that.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location and surrounding area

Nothing


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

low price, nice pool,clean, quiet


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Its location in a more peaceful far from the madding crowd spot, away from the luxury hotels and the constant throbbing of buses. Its design, cleaness and the tiny pool very relaxing after a long morning of heat.

While booking I was never told about the sofa bed which proved utterly inadequate to my injured back and knees. Upon complaining I was given no alternative. Wi-fi was advertised yet never a reality, not even in the common areas, still less in the apartment.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

The hotel is well situated as we were able to walk to town and see all the the sights.

We booked a "studio" room not knowing that these units are self catering. We were expecting the normal "hotel" room. Nevertheless it suited our needs.


Staff: 3 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 2 Services Comfort: 3 Comfort

Location was good, and free onsite parking.

Could not get our devices to work with the free wi-fi provided, and assistance from front desk staff was not helpful. Despite the fact that they advertise their staff speaks English, their English was more limited than my French. We had no way to clean our dishes in the apartment other than the paper towels we happened to bring with us.


Staff: 2 Staff Clean: 2 Clean Value for money: 2 Value for money
Services: 2 Services Comfort: 2 Comfort

It was really dirty....