Hotel U Šuterů Reviews
Palackého 722/4 (Prague) 11000

These reviews are submitted by guests who stayed at Hotel U Šuterů. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is well placed, 5 minutes by foot tol the center of the city. Staff people was very obliging, always present. The hotel is clean with nice rooms. We have a room at the third floor so to reach it you have to climb a winding staircase ... but it is comprehensible because the building was date up 1300.

Nothing to say about.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Polite staff Location Good breakfast

No elevator No wifi in rooms (only wired internet)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff was friendly and very helpfull. We forgot a mobile in the common area and the receptionist found it and left it in our room :) Excellent location

No elevator


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

friendly staff, good breakfast, clean, excellent location.

No Wi Fi in the rooms


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very nice, clean and comfortable hotel with a perfect location! You don't have to use public transport at all because everything can be reached in the city with a little walk. Although it's right near Wenceslas Square the hotel is in a very quiet little street with no disturbing noise at all! The staff is really helping and nice, you can have a cup of tea or coffee in the lobby for free all day which makes you feel at home. Everything is very clean and breakfast is delicious.Wifi is only available in the lobby but they give you a cable for laptop so that you can use it easily in the room too! We spent 3 nights there and we can very highly recommend it!

I could mention 1 small thing:no elevator as the house is from the 14th century which can be a little problem if you have very heavy suitcase to carry up through the stairs.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The beautiful builing. Huge comfortable rooms. Location is incredible for access of the best of the city. Very cheap for what it offers.

Breakfast staff were uncomfortable to be around as we felt we were hurried out of the resturant at closing time. Promised a double bed but had two single beds together with two covers. Not great for a young couple.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location was very good and rooms were very nice

the staff were not very friendly - they did not even manage to smile - it was like they were just doing a job and forgot that its imporant to make guests feel welcome rather than just check us in


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Reasonable price, best location, frendly staff, large space... I will stay here again!

No wifi service in the room. Free wifi service at reception only.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good location in the city center. Space room with big bathroom. Quiet street. Excellent breakfast.

Old furniture.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room was incredibly spacious and the bed was very comfortable. I felt like I was in a luxury suite but only paid for a budget motel. Breakfast was also very good.

I had some issues with the desk clerk who didn't relate my message back to someone who called for me but other than that, the staff was very helpful and friendly.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location, friendly staff, 100% recommended

I can't complain


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were very welcoming and gave good assistance when asked. The location was great for walking into old town and good access to the public transport system if required. Breakfast was good with a warm option which was nice for the cool mornings.

Low doorways and steep stairs are offset by the fact it is 700 yrs old.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good price/quality ratio, excellent location, close to Metro and easy to commute.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good position, nice services (free coffee, welcome drinks) and very large clean rooms.

Quite noisy during the night but, you know, it's Prague.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location Hair drier Laundry Good breakfast Value for money!!!

Old XIV century building has no possibility to install air condit. system (because of law I suppose). You have to open a window in summer and your night will be finished :-) Lots of noise is coming to your room. I do not recommend to use this hotel when it is hot in Prague. And also not comfortable bed.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Perfect location for getting around the city with adequate facilities. Buffet breakfast met our needs. Nice touch that there was a coffee machine and also 24h access to internet


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The place is excellent. The staff is very friendly and that's something you learn to appreciate while in Prague. It's very close to the center of the town and near all means of public transport. The room was very clean and the hotel also serves a decent breakfast.

Cannot remember anything!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This old building is really nice and the staff was kind and friendly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Interesting building, room OK for family of 4, friendly staff

No parking (10 minutes away), no elevator (old building explains it but still an issue if you have large luggage).


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Perfect location in the heart of the city. Easily reachble by tram connections and walkable from main stations. Good breakfast.

My room was on top-floor (4th) and was difficult to climb with narrow old-style stairs.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked big rooms and breakfast.

There was no AC so we had to open windows and then we could here everything around us. Like stuff talking very loudly or other guests arguing.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location was great, only few minutes walk from underground and tourist attractions, rooms are spacious and clean, staff friendly and helpful.

It could be noisy at night outside in the street, but that's what Prague is.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel was clean and the facilities ok. Overall it was a pleasant experience. Very good and helpful staff. Excellent spot.

The breakfast was poor for the price. There are big rooms but we got a small one.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was wonderfull

The only minus is the lack of elevator. And thats only if you are getting tired easy ;)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

1.No russian language tv programs 2. no describe about hotel`s house (castle). Very interesting to read about history of such old house.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel was very nice, the room was lovely! Staff is really friendly and helpful.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Enjoyed the atmosphere of the building and rooms. Rooms very spacious and clean. Location is superb and the restaurant of the hotel provides good food and service.

Breakfast is ok, but could be better. This isn't a negative point just an idea for improvement.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is an old building located between the old town and train station.The staff at the reception was quite friendly.The ham of breakfast was good.

no lift.and the coffee was not good


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Lovely old building. Friendly and very helpful staff. Very clean.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

+ large room, nice bathroom, standard but tasty breakfast + hard bedmattress, what could be for somebody big minus + location very good

- dont take this hotel if you are looking for quiet place, in front of the hotel is a hospital, few restaurants and very near trams so in the night its getting pretty noisy - a 5m cable for internet connection what you get on the reception is little bit oldschool but its working - girls on reception were nice, but the rest of the staff was not very kind


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location was amazing, within walking distance of all major sites.

While the breakfast provided was ok, there wasn't a great deal of choice.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location and friendly staff

no internet in the rooms


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff its excellent, the lady at the reception was super nice, and response all our question. the location its also very nice its on the center near of the 2 main subway station. the room was very clean and confortable the breakfast amazing, eggs, bacon,bread, pate, juice, sauces...

the hotel does not have elevator.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked the historical spirit of the age in bilding of hotel and friendly personnel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent value for money, great location. Clean and very friendly staff. Good breakfast.

If you come by car, parking is not convenient.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location and price is superb.The breakfast was fairly ok for the price. It is quiet and clean.

The hot water was not regular,and it is really disturbing when u are in bath.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Great location, more character than your usual hotel.

Wi-Fi in rooms would have been good.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

It was good value for money, and the breakfast was fantastic.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Wifi弱


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Central location, everything in the Old Town is reachable by foot in fifteen minutes

The room was very tiny. There was no air-condition. Only the most necessary things. The front desk staff was friendly and helpful, but arriving for breakfast ten minutes before ten, we were given a roasting by a grim lady that breakfast was about to finish – quite unprofessional. Breakfast itself is... Ok. Consider it more a boardinghouse than a hotel.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Very good position and lovely staff. Very nice room especially the double deluxe room which is comfortable very big and very clean.

If you want a double bed ....... Don' t have it. You will have two single bed


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Location

Parking


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Good Location city center Lot of space in the room

No wifi on the rooms Reception closes at 19.30 Breakfast very poor