balcony, city view, Bosphorus view, cafe
reception area, small elevator
Great room, kettle in room, friendly very helpful staff, lovely view from breakfast terrace, superb location
no lift to top two floors - but hotel porter carried my bag for me so ok, charged extra on check-in for a room with bath which is in the photo on the website and was requested in my original booking, rubbish TV choice and reception
I had close economy room and they give me bigger room without more money good stuff.LOCATION Everything it's ok ..
The location was wonderful and it was an amazing place to live, very accommodating to my needs..
thanks for ((Bahaman)) he was so helpful person
the room is small,and the furniture old need renew
Location, room very clean & nice cafe shop sea view
Nice price with great location. Clean and huge rooms. In taxim square next to the metro station and istiklal street.
Very noisy at night. Especially car horn.
I stayed for 11 nights . Great location . Nothing impress me but didn't thought I miss anything for such a long stay .
Nothing .....
Reception staff location
Room Service Decoration of room unavailibity of balcony
Easy & quick access to Taksim City Centre, Nice view of bhosphorus at the back terrace
Exchange rates are not properly followed. Change your money outside.
Hospitality, customer service, integrity, communication, security, room quality, and location
Breakfast was okay and very economic like at school.
The view from our hotel room was breath-taking, it was vast with a mixture of urban and sea side views. It was truely fantastic. The staff were friendly and knowlegable about the area. Also the resturant had not only the best view and atmosphere, but also the best tea! I highly recommand this hotel :D
The location and the staff very friendly, and most helpful. The rooms were large and very clean and bright. Breakfast not luxury, but quite adequate, turkish style. Terrific patio & dining area for meals
Renovations near completion, and looking good, needs some finishing touches. lighting in the hallways and on the stair wells needs attention, its a little dark in places. Particularly the top two floor stair wells.
Great and warm service. Beatiful sea view. Our room was nice with lots of space and modern furniture. Highly recommendable place. Shame we had to leave so early, so we didn't had time to check their breakfast.
Shame we had to leave so early, so we didn't had time to check their breakfast. But that wasn't their fault. ;) The room was overall nice, but there was some things they should repair for the next customers. Paint had been seen better days, there were holes in the wall etc. Not so nice looking.
Great location and great staff
Improving the arrangement of rooms
The staff; extremely friendly, competent and helpful as well as concerned about the client's needs. Zeynep at reception was especially competent and professional. She's a leader and the client feels it at first conversation. Because of Zeynep and the rest of the front room staff I will always use this hotel on my frequent trips to Ist. And refer it all my friends. Sincerely, Peter Dibonas
Room 802. The tv was a no tv. The lighting on the stairs is life threatening, very dangerous. Missing light fixtures. Bathroom so dark one has to shave by Braile. Will stay there again because of your staff, but never again in 802 My fault I got this room as I requested a quiet room on top and in the back, No fault of the staff.!!
A great location, spectacular views, friendly staff.
none
Staff so friendly and helpful...they invite us to birthday party and they book for us mercedes mini van to get us to airport with cheap fees....Thank you Rude
location is wonferful, staff very helpfully, room was nice and clean,
Location , big rooms
Breakfast
very clean, frendly and very heplfull staff, perfect location
It was a great stay, i asked them for a good room in high floor also the car takin u from the airport for 35€
Thin walls, very small elevator
The staff was very helpful and did thier best to assist us with every request we had
Location is very near to Taksim and Istiklal street.
Breakfast Options is limited.
I love the location and environment
Location of the hotel is great, and very helpful staff. Thank you Ms. Zainab
the hotel is under renovations, and its more like a motel.
Location
Very dirty room, wifi terrible
the residence did not arrange a bed for my childrin , the cost is high comparing to service
Location .. Just for sleep
Old building - small left - expinsive
موقع الفندق بالقرب من شارع الإستقلال ومحطة مترو تكسيم .
للأسف الشديد أن النظافة سيئة جداً جداً لا من ناحية الفطور أو من الغرف . وللعلم أني قمت بشكوى الفندق بسبب صبغ الغرفة ( بوية ( وأنا مستأجر الغرفة حيث تفاجأت بعد عودتي للفندق بأنهم قاموا بصبغ الغرقة وتركوا الأثاث في وسط الغرفة واللوحات كانت ملقية على السرير والشرفة مفتوحة وذلك لكي يخفوا رائحة البوية . أفضل ما في الفندق موقعه فقط . . والله على ما أقول شهيد .
Information given to find our bearings.
Room was not clean; bathroom not clean; toilets not clean enough; garbage not cleared out after they pretended to clean room. Towels only supplied when asked. TV stations are 99% Turkish so no accommodation for English clients.
Only location
We ask for early check-in and I informed them that we are so tired they keep us waiting more than 6 hours and we did the check-in at 17:00 , Hotel under construction no lobby .. Dust everywhere .after we asked them that we are so tired they took us to the roof and gave us 2 chairs under the sun ...room without safety box and the door damged no locker . And not clean dusty all over .
Friendly staff
Multiple unexpected problems.
