Hospitality, customer service, integrity, communication, security, room quality, and location
Breakfast was okay and very economic like at school.
The view from our hotel room was breath-taking, it was vast with a mixture of urban and sea side views. It was truely fantastic.
The staff were friendly and knowlegable about the area.
Also the resturant had not only the best view and atmosphere, but also the best tea!
I highly recommand this hotel :D
The location and the staff very friendly, and most helpful. The rooms were large and very clean and bright.
Breakfast not luxury, but quite adequate, turkish style. Terrific patio & dining area for meals
Renovations near completion, and looking good, needs some finishing touches. lighting in the hallways and on the stair wells needs attention, its a little dark in places. Particularly the top two floor stair wells.
Great and warm service. Beatiful sea view. Our room was nice with lots of space and modern furniture. Highly recommendable place. Shame we had to leave so early, so we didn't had time to check their breakfast.
Shame we had to leave so early, so we didn't had time to check their breakfast. But that wasn't their fault. ;) The room was overall nice, but there was some things they should repair for the next customers. Paint had been seen better days, there were holes in the wall etc. Not so nice looking.
Great location and great staff
Improving the arrangement of rooms
The staff; extremely friendly, competent and helpful as well as
concerned about the client's needs. Zeynep at reception was
especially competent and professional. She's a leader and the client
feels it at first conversation. Because of Zeynep and the rest of the
front room staff I will always use this hotel on my frequent trips to
Ist. And refer it all my friends. Sincerely, Peter Dibonas
Room 802. The tv was a no tv. The lighting on the stairs is life
threatening, very dangerous. Missing light fixtures. Bathroom so dark
one has to shave by Braile. Will stay there again because of your staff,
but never again in 802 My fault I got this room as I requested a quiet
room on top and in the back, No fault of the staff.!!
A great location, spectacular views, friendly staff.
Staff so friendly and helpful...they invite us to birthday party and they book for us mercedes mini van to get us to airport with cheap fees....Thank you Rude
location is wonferful, staff very helpfully, room was nice and clean,
Location , big rooms
very clean, frendly and very heplfull staff, perfect location
It was a great stay, i asked them for a good room in high floor also the car takin u from the airport for 35€
Thin walls, very small elevator
The staff was very helpful and did thier best to assist us with every request we had
I love the location and environment
Location of the hotel is great, and very helpful staff. Thank you Ms. Zainab
the hotel is under renovations, and its more like a motel.
موقع الفندق بالقرب من شارع الإستقلال ومحطة مترو تكسيم .
للأسف الشديد أن النظافة سيئة جداً جداً لا من ناحية الفطور أو من الغرف .
وللعلم أني قمت بشكوى الفندق بسبب صبغ الغرفة ( بوية (
وأنا مستأجر الغرفة حيث تفاجأت بعد عودتي للفندق بأنهم قاموا بصبغ الغرقة وتركوا الأثاث في وسط الغرفة واللوحات كانت ملقية على السرير والشرفة مفتوحة وذلك لكي يخفوا رائحة البوية .
أفضل ما في الفندق موقعه فقط .
والله على ما أقول شهيد .
We ask for early check-in and I informed them that we are so tired they
keep us waiting more than 6 hours and we did the check-in at 17:00 ,
Hotel under construction no lobby .. Dust everywhere .after we asked
them that we are so tired they took us to the roof and gave us 2 chairs
under the sun ...room without safety box and the door damged no locker .
And not clean dusty all over .
Multiple unexpected problems.