Location, price and breakfast all fantastic
Clean and value for money
Asked for one twin room but did not get one.
I like the hospitability of the staff and also the location of the hotel being very close to the Museum.
a very clean hotel
very thin walls and noisey
Everything it was really good!!!!!
Friendly staff, central location, clean hotel
The clean comfortable style
No - everything was of a high standard, and staff very friendly and professional
Everything was very easy, fantastic room, very friendly staff.
very nice part of Leeds, very modern, close to the city centre, comfortable beds, kettle (+ tea, coffee and sugar bags) in the room, soap and shower gel dispensers in the bathroom, good breakfast
leaking tap and loose toilet seat
Location of the hotel was excellent.
No honey for breakfast. Fresh fruit selection limited.
location
no full breakfast option
Short walk to the city centre and nice walk along the canal make my stay a memorable one
nice and clean room; hotel located near city centre and next to the beautiful royal armouries museum
although my card was swiped, on check in, i would have preferred to settle my bill by debit card. I was not offered that choice. I was just asked for my credit card on checkout, and did not realise it was being handed over to settle the bill. Perhaps you should consider asking your customers how they would like to pay rather than simply asking for their credit card. Otherwise, very good.
it is closer to wine bars, nice restaurants and good location too.
provide more towel to each room
A very pleasant stay with friendly staff and good atmosphere
the price of the vending machines were higher than would be expected
The rooms and the prices
clean, convenient, easy to book and get to.
It was well placed for central Leeds and it was in an intersting canal side development.
Very clean and new. Comfortable matress and pillows which is unusual in my experience. Room 10/10.
Very good service, good quality environment, good value for money
Insufficient space with addtional double bed in the room, table and chair were inaccessible; additional cost of parking which I would prefer to be included in the price, insufficent seating at breakfast and zealous service - our place vanished when we went to get coffee and plates were cleared away - perhaps one should have stayed on guard!
£6 to park my car in a public car-park overnight. Its free at the other Express Holiday Inn in Leeds! i'd recommend the other EHI.
Good seervice and polite staff.
the breakfast
the bedroom
I like that it was quiet on a night.
I did not like the fact I had to pay to park in a multi storey next to the hotel. The other express by hol inn is a lot better
Nice staff, quiet location, comfortable.
Housekeeping forgot to come back to the room in the morning but this was rectified very quickly.
Clean Room. Comfortable bed.
Only one tea-bag between two people!!!!
Good facilities,service good.
A little far from the City Centre,no adjoining facilities as restaurants or Bars
good reception staff.
a little bit noisy, not great soundproofing corridor to room.
New building and very clean. Better than other holiday inn express hotels. Location next to Royal Armouries.
Cold air was coming from outside and air conditioner didn't work enough. It should be maintained. And parking cost 7 pounds for 24 hrs.
very helpful staff on arrival
parking arrangements
modern, clean, car park reduction in multi story next door as there was no car park of the hotel's own
we asked on your website for no smoking but were allocated a smoking room - the smell was disgusting! Couldn't be changed they said as were full. They have given us a 'profile' on their system in case we stay in any Holiday Inn again so we should then be allocated non smoking room.
Good position for city, restaurants and the Armouries
Location
Clean, good staff
Good quality facilities and decor. Not pretentious, does the job well
