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Coastlands Umhlanga Hotel and Convention Centre
329 Umhlanga Rocks Drive (Durban) 4020

这家四星级的酒店距离King Shaka国际机场仅有15分钟车程，设有带免费无线网络连接和平面电视的客房、一个室外游泳池以及阳光甲板。 Coastlands Umhlanga Hotel and Convention Centre酒店俯瞰Dolphin Coast海岸。酒店的空调客房享有暖色调的现代装饰，均配有迷你吧、沏茶/咖啡设施以及一间连接浴室。 Saffron餐厅供应午餐和晚餐，包括自助餐和单点菜单。客人可在Vanilla酒吧和Coffee Shop咖啡店享用清凉的饮品。酒店还提供客房服务。 Coastlands Umhlanga Hotel酒店的前台全天24小时开放。酒店还设有洗衣设施，并提供24小时礼宾服务。酒店距离Umhlanga长廊和Gateway购物中心有5分钟步行路程，距离Albert Luthuli International Convention Centre国际会议中心、德班的海滨和摩西马布海达体育场（Moses Mabhida Stadium）有25分钟车程，设有免费私人停车场。

分数源自 1303 评语
卓越

8.6/10

客房: 124

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地址: 329 Umhlanga Rocks Drive, Durban 4020 map

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Coastlands Umhlanga Hotel and Convention Centre - 照片

别人怎么说

the hotel is beautiful,modern,rooms are stylishly decorated with a very modern flair.The staff were very friendly,they went above and beyond to please us.Breakfast was really nice,lovely that everything was halaal and there was a wide variety of food to choose from.i would definately stay there over and over again,because it is one of a very few hotels which caters for muslims. . I erroneously left my wallet in the room that I had booked in. I immediately received a call advising me of the misplaced wallet. I received everything in good order, nobody had tampered with the contents. I'm still highly appreciative of the staff for their efficiency and integrity! I also highly appreciated the buffett at Saffron Restaurant!.
所有评语 » We most enjoyed the friendliness of the staff, the facilities offered by the hotel and the food was delicious. The upmarket design of the hotel was a major plus. Being contacted regularly by the hotel reminding me of my booking was appreciated. Lastly the welcome note on the TV was incredible, i liked that. I liked the reception area and the friendliness of the staff. I loved the view from our room and the comfortable space in the room including the bathroom. The dining room was wonderful, clean and the food was very good. The efficiency and friendliness of the staff.Room were very clean and setup is cosy and stylish.It served our purpose for the visit- relaxation. We enjoyed and had a lovely time. That place is beautiful! The staff was attentive, at some point lost my wallet and it was found and sent back to me,with every cent still inside:-)....loved the place!. 1]breakfast and dinner was awesome at saffro. 2]the treatment from staff - concierge, reception, restuarant were all amazing. 3]atmosphere in the room was warm. Friendly and professional staff. Unique and different hotel, very modern and fashion looking compared to other hotels and suites the surroundings. Liked that it was situated very close to Gateway and the Umhlanga strip. The cleaning staff did an excellent job of fixing up the room everyday. The hotel was really stunning. The room was really spacious and comfortable. The breakfast was really delicious with a wide variety. Everything was beautiful. Friendly staff.. had an awesome time with my family. Great hotel and value for money. Child friendly too. This is my first choice hotel in Durban. The food, staff and accommodation is excellent. The views are ok. The rooms are modern and spacious. The hotel is nicely sittuated and nice seaviews from dining area. Rooms where spacious and clean.Food was excellent and the service from the waitor/s was top notch. The hotel, staff & food was excellent. The location is covienent for the beach and shopping. Rooms are beautifully decorated. Breakfast was very good and the staff friendly and efficient.I was impressed with this hotel. Very comfortable and luxurious room with great ocean views. The food could improve, I'm not sure I understood why they don't serve bacon at breakfast?. Staff very friendly and helpful Rooms are also cool and well designed Service was tops. Easy Access Location Rooms Decor Bathrooms Front of house staff always great!. I liked the personalized welcome as we entered the room. I liked the privacy. Lovely breakfast! Big comfy beds. Lovely sea view, Clean and well maintained. nice setting; great staff; lovely views; clean;generally above average. The breakfast was great and the location was and is perfectly located. nice and modern interior, located close to airport and shopping mall. Hotel rooms modern and clean. Breakfast good with good variety. restuarant staff not accomodatative and no customer services. Rooms were large and very comfy. Breakfast was fantastic. Very clean and very friendly staff also very courteous. The service is excellent as is the food and the rooms. Love Love Love the spacious rooms and bathrooms!!!. The view, the food, friendly staff. Good location. Room very luxurious and the breakfast was divine. I am satisfied with every thing during my stay. I loved the room and the breakfast was great. Very clean & conveniently situated. Staff,very efficient and profesional. Halaal breakfast, size of the room. Friendly service. Ease of parking. beautiful hotel. good facilities. breakfast service hospitality. Love the rooms and bathrooms. Stunning decor freindly staff. The rooms are very luxurious. Friendly and efficient staff. The general hotel was great. wonderfull staff and food!!. excellant value for money. Rooms / luxurious feel. food, rooms staff.I WOULD PREFER A NICE HOTEL UNDERCOVER PARKING,THAT IS ALL. The fact that I was charged for ironing! I am of the view that the hotel should have an iron or irons which may be borrowed by patrons at no additional fee. I was utterly disappointed by the delay caused at reception. We had to wait 45mins to an hour before checking-in after check-in time, in fact we weren't the only victims that afternoon to experience this poor service. This meant that we had to cancel other plans we had for the day. We booked in for the spa and we were delaid for that too. I would like when the cleaners remove the soap from the bathrooms to replace them with new ones. I would also like when we book for a double room , we get a double bed and not 2 single beds put together. The Spa service and nettiquette was poor. Called and asked Leanne to emailed me packages and specials and she never did (ga ve her my email address). When I called on the next day requesting to make bookings,was so dissappointed when she told me it was fully booked and she didn't bother to apologise. The room service menu was quite scanty, not much choice, no fish no lamb chops:-(. nothing to dislike. we stayed on the 5th floor and teh amount of noise we heard from other rooms around 2 in the morning was not very convinent. We stayed on the 10th floor, "The Venue" is situated on the 11th floor. So the functions and parties at the Venue every night got a bit loud and noisy and made it difficult to sleep so we were a bit irritated with that. We heard a number of other guests on the floors below us also complain about the noise so I suggest the Hotel needs to maybe look at better sound proofing 11th floor. The cleaning staff knocked a few times and i was not fast enough to open, they opened the door and came into the room,while my husband and I were sleeping. This happend on 2 different occasions. Had to pay R20 for the tray for room service. Asked for some honey and never received it. Seafood buffet and food was realy nice but service levels was not always the same with waiters. Reception staff could learn a thing about customer service from the waitors.I Had complained about a few lights not working and the tap that was attached to the basin was broken but it never got attended to during the duration of my stay. Bathrooms are big and have lovely fittings. Unfortunately we only had a shower and not a bathtub. Food. Restaurant food was not great. Cleaning and Housekeeping staff always rude Breakfast very boring. I didn't like that I was firstly put in the wrong room when I got there. I had paid for a specific room which was noted on my confirmation but I was given another room and then had to complain before I was put into the correct room. The attendant at breakfast charged us twice for a friend who was joining us for breakfast and only once we queried the double charge did she own up and admit that we were in fact double charged! Watch your bills. Aircon poor; pillows; basin tap bad design; could do with a few more electrical plug options. The windows were not clean and it obscured the view from our room. Also the shower in our room was not clean and it is a major health hazzard. The room was 511. - Service in the restaurant was not adequate, could be more friendly and attentive. Poor service. Waiters unattentive. Had to ask 3 people to remind front desk that waiting for porter at car to take luggage to room Bakery at breakfast poor. Hotel clean and location is good. No Porters from parking to reception which is on the 4th floor. Nothing. Small things that I have complained about before- no cold water and ice in the rooms. Please put a warning in the drawer above the bar fridge that this drawer becomes like an over so do not put anything in there that can melt. *a small fridge with water in the room will be welcome *don't do all the hassle making waffles if no ice cream is available. The reception is on the 4th floor. Confusing. the noise from the 11th floor made it difficukt to sleep. No designated smoking area. We had to phone four times to try and get a food menu for the room. It only came once i went and bought take out.We phoned three times to get dessert for the room which never came. I had to go down to reception and speak to the F & B manageress in order for me to get the dessert. The lifts and the fact every time u exit u need go to reception to scan your parking ticket.Much of an inconvinience. Restricted food options. high price, lesser number of lifts, room service little slow. Standard of food is not great - not much choice. The lifts are overrun at night time room service food is very bad. Requested a full seaview but was given only a partial sea view room at the back end. The shower in the room was badly designed. The drain was in the incorrect place, so water remained after the shower. slow response to telephone. Restaurant does not match hotel standard. incompetent staff at reception. took 15minutes to charge credit card. had an urgent meeting to attend.

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Coastlands Umhlanga Hotel and Convention Centre 客房信息

房间类型	最多	起价
豪华双人或双床间 [房间信息]	2	起价 ZAR 900.00	搜索
客房设施迷你吧, 空调, 电话, 电视, 特长睡床 (超过两米), 淋浴, 浴缸或淋浴, 浴缸, 浴室用品, 浴室, 收音机, 咖啡/茶设备, 吹风机, 卫生间, 卫星电视, 保险箱, 书桌

设施Coastlands Umhlanga Hotel and Convention Centre

餐饮服务

餐厅, 酒吧, 红酒/香槟, 盒装午餐, 客房服务, 在客房内享用早餐, , , ,

综合设施

停车场, , ,

清洁服务

熨衣服务, 洗衣, 干洗,

活动设施

高尔夫球场(3公里内)

泳池及康体设施

颈部按摩, 身体去角质, 趾甲护理, 足部按摩, 脸部护理, 脱毛服务, 美甲, 纤体, 温泉及健康中心, 按摩, 手部按摩, 情侣按摩, 室外游泳池, 头部按摩, 健身中心, Swimming pool, Spa/wellness packages, Spa facilities, Full body massage, Fitness, Body treatments, Beauty services, Back massage

服务项目

无线网络, 包括免费无线网路连接, 上网服务

娱乐设施及家庭服务

临时保母服务

商店

酒店内设有商店

商务设施

商务中心, 传真/复印, 会议/宴会设施

前台服务

行李寄存, 报纸, 外币兑换, 保险箱, 24小时接待台,

其它

适合残疾人士使用的客房/设施, 贵宾室设施, 空调, 禁烟客房, 电梯, 所有公共及私人场所严禁吸烟, 吸烟区

公共区

露台, ,

交通服务

机场班车, 停车场 - 带监控, , ,

重要信息

请注意，酒店提供覆盖各处的无线网络连接——前200MB免费，超出此流量则收费。请注意，客人需在办理入住手续时出示附有照片的身份证件和信用卡。此信用卡必须与用于担保预订的信用卡一致。如果不出示用于预订的信用卡，客人将无法办理入住手续。客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视酒店的供应情况而定，也可能收取额外费用。