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Coastlands Umhlanga Hotel and Convention Centre
329 Umhlanga Rocks Drive (Durban) 4020

Этот 4-звездочный отель разместился всего в 15 минутах езды от аэропорта короля Шаки в Ла-Мерси. К услугам гостей номера с бесплатным Wi-Fi и телевизором с плоским экраном, а также открытый бассейн и солнечная терраса. Отель и конференц-центр Coastlands Umhlanga располагает видом на Дельфиновый берег, номера оформлены в современном стиле в теплой цветовой гамме и оборудованы кондиционером. В каждом имеется мини-бар и собственная ванная комната, предоставляются принадлежности для чая/кофе. На обед и ужин в ресторане Saffron сервируют "шведский стол" из разнообразных блюд; гости также могут заказать блюда по меню. В кафе-баре Vanilla подают освежающие напитки. Производится обслуживание номеров. Стойка регистрации отеля Coastlands Umhlanga работает круглосуточно. Гости также могут воспользоваться услугами прачечной и круглосуточными услугами консьержа. Отель расположен в 5 минутах ходьбы от набережной Умланги и торгового центра Gateway. Поездка до международного конференц-центра Альберта Лутули, центра города, главного пляжа Дурбана и стадиона Мозеса Мабхиды займет 25 минут. На территории есть бесплатная частная парковка.

Оценка по 1303 отзывам
Исключительный

8.6/10

Номера: 124

(Найти)
Адрес: 329 Umhlanga Rocks Drive, Durban 4020 map

(Карта)

Coastlands Umhlanga Hotel and Convention Centre - Фото

Что говорят

the hotel is beautiful,modern,rooms are stylishly decorated with a very modern flair.The staff were very friendly,they went above and beyond to please us.Breakfast was really nice,lovely that everything was halaal and there was a wide variety of food to choose from.i would definately stay there over and over again,because it is one of a very few hotels which caters for muslims. . I erroneously left my wallet in the room that I had booked in. I immediately received a call advising me of the misplaced wallet. I received everything in good order, nobody had tampered with the contents. I'm still highly appreciative of the staff for their efficiency and integrity! I also highly appreciated the buffett at Saffron Restaurant!.
все обзоры » We most enjoyed the friendliness of the staff, the facilities offered by the hotel and the food was delicious. The upmarket design of the hotel was a major plus. Being contacted regularly by the hotel reminding me of my booking was appreciated. Lastly the welcome note on the TV was incredible, i liked that. I liked the reception area and the friendliness of the staff. I loved the view from our room and the comfortable space in the room including the bathroom. The dining room was wonderful, clean and the food was very good. The efficiency and friendliness of the staff.Room were very clean and setup is cosy and stylish.It served our purpose for the visit- relaxation. We enjoyed and had a lovely time. That place is beautiful! The staff was attentive, at some point lost my wallet and it was found and sent back to me,with every cent still inside:-)....loved the place!. 1]breakfast and dinner was awesome at saffro. 2]the treatment from staff - concierge, reception, restuarant were all amazing. 3]atmosphere in the room was warm. Friendly and professional staff. Unique and different hotel, very modern and fashion looking compared to other hotels and suites the surroundings. Liked that it was situated very close to Gateway and the Umhlanga strip. The cleaning staff did an excellent job of fixing up the room everyday. The hotel was really stunning. The room was really spacious and comfortable. The breakfast was really delicious with a wide variety. Everything was beautiful. Friendly staff.. had an awesome time with my family. Great hotel and value for money. Child friendly too. This is my first choice hotel in Durban. The food, staff and accommodation is excellent. The views are ok. The rooms are modern and spacious. The hotel is nicely sittuated and nice seaviews from dining area. Rooms where spacious and clean.Food was excellent and the service from the waitor/s was top notch. The hotel, staff & food was excellent. The location is covienent for the beach and shopping. Rooms are beautifully decorated. Breakfast was very good and the staff friendly and efficient.I was impressed with this hotel. Very comfortable and luxurious room with great ocean views. The food could improve, I'm not sure I understood why they don't serve bacon at breakfast?. Staff very friendly and helpful Rooms are also cool and well designed Service was tops. Easy Access Location Rooms Decor Bathrooms Front of house staff always great!. I liked the personalized welcome as we entered the room. I liked the privacy. Lovely breakfast! Big comfy beds. Lovely sea view, Clean and well maintained. nice setting; great staff; lovely views; clean;generally above average. The breakfast was great and the location was and is perfectly located. nice and modern interior, located close to airport and shopping mall. Hotel rooms modern and clean. Breakfast good with good variety. restuarant staff not accomodatative and no customer services. Rooms were large and very comfy. Breakfast was fantastic. Very clean and very friendly staff also very courteous. The service is excellent as is the food and the rooms. Love Love Love the spacious rooms and bathrooms!!!. The view, the food, friendly staff. Good location. Room very luxurious and the breakfast was divine. I am satisfied with every thing during my stay. I loved the room and the breakfast was great. Very clean & conveniently situated. Staff,very efficient and profesional. Halaal breakfast, size of the room. Friendly service. Ease of parking. beautiful hotel. good facilities. breakfast service hospitality. Love the rooms and bathrooms. Stunning decor freindly staff. The rooms are very luxurious. Friendly and efficient staff. The general hotel was great. wonderfull staff and food!!. excellant value for money. Rooms / luxurious feel. food, rooms staff.I WOULD PREFER A NICE HOTEL UNDERCOVER PARKING,THAT IS ALL. The fact that I was charged for ironing! I am of the view that the hotel should have an iron or irons which may be borrowed by patrons at no additional fee. I was utterly disappointed by the delay caused at reception. We had to wait 45mins to an hour before checking-in after check-in time, in fact we weren't the only victims that afternoon to experience this poor service. This meant that we had to cancel other plans we had for the day. We booked in for the spa and we were delaid for that too. I would like when the cleaners remove the soap from the bathrooms to replace them with new ones. I would also like when we book for a double room , we get a double bed and not 2 single beds put together. The Spa service and nettiquette was poor. Called and asked Leanne to emailed me packages and specials and she never did (ga ve her my email address). When I called on the next day requesting to make bookings,was so dissappointed when she told me it was fully booked and she didn't bother to apologise. The room service menu was quite scanty, not much choice, no fish no lamb chops:-(. nothing to dislike. we stayed on the 5th floor and teh amount of noise we heard from other rooms around 2 in the morning was not very convinent. We stayed on the 10th floor, "The Venue" is situated on the 11th floor. So the functions and parties at the Venue every night got a bit loud and noisy and made it difficult to sleep so we were a bit irritated with that. We heard a number of other guests on the floors below us also complain about the noise so I suggest the Hotel needs to maybe look at better sound proofing 11th floor. The cleaning staff knocked a few times and i was not fast enough to open, they opened the door and came into the room,while my husband and I were sleeping. This happend on 2 different occasions. Had to pay R20 for the tray for room service. Asked for some honey and never received it. Seafood buffet and food was realy nice but service levels was not always the same with waiters. Reception staff could learn a thing about customer service from the waitors.I Had complained about a few lights not working and the tap that was attached to the basin was broken but it never got attended to during the duration of my stay. Bathrooms are big and have lovely fittings. Unfortunately we only had a shower and not a bathtub. Food. Restaurant food was not great. Cleaning and Housekeeping staff always rude Breakfast very boring. I didn't like that I was firstly put in the wrong room when I got there. I had paid for a specific room which was noted on my confirmation but I was given another room and then had to complain before I was put into the correct room. The attendant at breakfast charged us twice for a friend who was joining us for breakfast and only once we queried the double charge did she own up and admit that we were in fact double charged! Watch your bills. Aircon poor; pillows; basin tap bad design; could do with a few more electrical plug options. The windows were not clean and it obscured the view from our room. Also the shower in our room was not clean and it is a major health hazzard. The room was 511. - Service in the restaurant was not adequate, could be more friendly and attentive. Poor service. Waiters unattentive. Had to ask 3 people to remind front desk that waiting for porter at car to take luggage to room Bakery at breakfast poor. Hotel clean and location is good. No Porters from parking to reception which is on the 4th floor. Nothing. Small things that I have complained about before- no cold water and ice in the rooms. Please put a warning in the drawer above the bar fridge that this drawer becomes like an over so do not put anything in there that can melt. *a small fridge with water in the room will be welcome *don't do all the hassle making waffles if no ice cream is available. The reception is on the 4th floor. Confusing. the noise from the 11th floor made it difficukt to sleep. No designated smoking area. We had to phone four times to try and get a food menu for the room. It only came once i went and bought take out.We phoned three times to get dessert for the room which never came. I had to go down to reception and speak to the F & B manageress in order for me to get the dessert. The lifts and the fact every time u exit u need go to reception to scan your parking ticket.Much of an inconvinience. Restricted food options. high price, lesser number of lifts, room service little slow. Standard of food is not great - not much choice. The lifts are overrun at night time room service food is very bad. Requested a full seaview but was given only a partial sea view room at the back end. The shower in the room was badly designed. The drain was in the incorrect place, so water remained after the shower. slow response to telephone. Restaurant does not match hotel standard. incompetent staff at reception. took 15minutes to charge credit card. had an urgent meeting to attend.

Coastlands Umhlanga Hotel and Convention Centre Бронирование

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Coastlands Umhlanga Hotel and Convention Centre - Оформление заказа представляет собой несложную и безопасную процедуру. Выберите один или несколько номеров. Затем нажмите "Забронировать", после чего появится форма для бронирования, которую необходимо заполнить и подтвердить. Сразу после этого Вам будет отправлено электронное сообщение с подтверждением.

Coastlands Umhlanga Hotel and Convention Centre Номера

Тип номера	Кол-во человек	От
Двухместный номер или номер Твин Делюкс [Номер Детали]	2	От ZAR 900.00	Найти
Услуги в номере: Фен, Удлиненная кровать (более 2 метров), Туалет, Телефон, Телевизор, Спутниковое ТВ, Сейф, Радио, Рабочий стол, Мини-бар, Кофеварка/ Электрический чайник, Кондиционер, Душ, Ванная комната, Ванна или душ, Ванна, Банные принадлежности

Услуги в Coastlands Umhlanga Hotel and Convention Centre

Услуги уборки

Химчистка, Услуги по глажению одежды, Прачечная,

Услуги бизнес-центра

Факс / Ксерокопирование, Конференц-зал / Банкетный зал, Бизнес-центр

Транспорт

Трансфер в/из аэропорта, Охраняемая парковка, , ,

Стойка регистрации

Сейф, Обмен валюты, Круглосуточный отдел регистрации и обслуживания гостей, Камера хранения багажа, Доставка прессы,

Спорт и Отдых

Поле для гольфа (в пределах 3 км)

Сервисы

Интернет , Беспроводной доступ в Интернет, Бесплатный беспроводной доступ в Интернет

Разное

Номера для некурящих, Номера / Услуги для инвалидов, Места для курения, Лифт, Курение на всей территории отеля и в номерах запрещено , Кондиционер, V.I.P. Услуги

Развлечения и семейные услуги

Няня / Услуги по уходу за детьми

Питание и напитки

Упакованные ланчи, Ресторан, Обслуживание номеров, Завтрак в номер, Вино/шампанское, Бар, , , ,

Общие

Автостоянка, , ,

Магазины

Магазины в отеле

Зоны общественного пользования

Терраса, ,

Бассейн и оздоровительные услуги

Фитнес-центр, Уход за лицом, Спа и оздоровительный центр, Пилинг для тела, Педикюр, Открытый плавательный бассейн , Обертывание, Массаж шеи, Массаж рук, Массаж ног, Массаж для пар, Массаж головы, Массаж, Маникюр, Восковая эпиляция, Бассейн, Spa/wellness packages, Spa facilities, Full body massage, Fitness, Body treatments, Beauty services, Back massage

Важная информация

На всей территории отеля работает бесплатный Wi-Fi. Первые 200 Mб предоставляются бесплатно, а далее взимается дополнительная плата. При регистрации заезда гостям необходимо предъявить удостоверение личности с фотографией и кредитную карту. Это должна быть та же карта, при помощи которой оформлялось бронирование. В противном случае гости не смогут пройти регистрацию заезда. При регистрации заезда необходимо предъявить действительное удостоверение личности с фотографией и кредитную карту. Пожалуйста, примите во внимание, что выполнение особых пожеланий не гарантировано и может потребовать дополнительной оплаты.

Порядок проживания в Coastlands Umhlanga Hotel and Convention Centre

Регистрация заезда

14:00 -

Регистрация отъезда

- 11:00

Принимаемые кредитные карты в гостинице

Отель оставляет за собой право предварительного блокирования средств на кредитной карте до приезда гостя.
American Express, Visa, MasterCard, Diners Club, MasterCard