Good location, based in the up and coming Jewish quarter and only a 10minute walk from old town, so best of both in strolling distance.Smart interior, helpful staff arranged transfer and trip, decent breakfast, great coctails- (not for breakfast) and safe baggage area.
Although not noisy while we stayed, the hotel rooms could have been more sound proofed from corridors/stairs.
The staff was really nice, the room was small but really friendly and clean and they also allow dogs in.
Good bar facilities
We were upgraded to the deluxe room for free which was amazing!
Excellent breakfast, clean comfortable accommodation, helpful friendly staff and great cocktails.
our room was huge and very comfortable and the balcony was nice a nice touch. staff were very friendly
everything was perfect the hotel was excellent
I liked the clean, modern accommodation which was very good value for money. The location was great as we were only about a 15 minute walk from the centre of the old town. The hotel is situated in the Jewish Quarter and there were places of interest and good restaurants. Towels are not changed daily but you are able to request a change whenever required. It was good to have a kettle in the room
Friendly Staff and Well situated
Friendliness of staff, cleanliness and spaciousness of room
Did not use restaurant for evening meal because it appeared over priced
I really enjoyed my stay, the staff was fantastic and very helpful, breakfast choice was excellent, rooms were clean, tidy, big shower and generally very pleasant - would recommend it to everyone and stay there again!
no hair dryers
Phantastic, extremely friendly staf, good location, nice room, Irecomend to visit for everytbody bar pozitywka, which is near hotel too.
No elevator
Very friendly staff, restaurant and bar now open and they are excellent. Rooms are very well furnished and very clean and comfortable. We will definately be back, many thanks
Parking outside is difficult, but free, if you get a space...leave your car there!
Everything excellent new hotel
No nothing
The hotel staff were extremely helpful
Friendly and helpful staff. Compact but comfortable room. Tea / coffee making facilities. Excellent shower. Very clean and smart.
Breakfast had limited choice but was adequate.
Nice staff, lovely room. Renovations were happening at the time we were there, there was some early morning hammering because of this, but the reception staff warned us on arrival and gave us some chocolates by means of an apology. Good location, very near castle. All in all, well recommended.
The restaurant!
Very friendly and helpful staff, excellent location for visiting Krakow, superb breakfast buffet, modern rooms with some character
Rooms to front are very noisy due to traffic and many bars in the area, rooms to the back are beautifully quiet, some room furnishings are poor quality (wardrobe doors jammed up and shower heads fell down), there is no lift to upper floors and for unfit / handicapped people this is bad news.
good location, clean, friendly staff, excellent breakfast and good value for money
location
noise of other guests
The place is excellent for visiting Krakow, just in the middle of the most interesting points. The MUST´s are within walking distance. The hotel itself is modern, plain, the staff very friendly and helpful.
The room was very large.
The lack of a lift will make the good staircase a little difficult if slightly "happy" after a night out or if not fully fit.
the clean and simple style, garden and restaurant
bit noisy over weekend as overlooks a popular road
The hotel has a great modern and clean look to it, the beds were really comfortable and the en suites very clean. The location of the hotel was very good, walking distance from the castle and main market square and not far from the nearest tram/bus tours pick up points.
The food in the hotel for main meals wasn't that good, the breakfast offered was very good but any of the other meals were not up to the standard you would expect from a hotel like this. Also the bar which was part of the hotel closed fairly early (midnight) and often we'd want to have a few more drinks before going to bed and couldn't.
good location breakfast good nothing to complain about
the room was not cleaned as routine you had to request cleaners and change of towels also no heating that the customer could control
Hotel staff : Kindly and friendly available for every kind of informations. Good location : not very far from old town. Good breakfast .
Happy people at the hotel and really good food and service.
well, some things concerning the hotel room, We missed a radio so we could listen to music. Some small problems with the shower that the handyman didn't fix but all in all no problems.
Cocktails at the bar downstairs!!
Too hot!! ie. no aircon
The buffet breakfast was excellent and the staff were very pleasant and helpful
When we arrived our room was double booked so we had to be moved to apartments nearby, also owned by the hotel
Modern, clean room with spacious bathroom. Excellent location, friendly staff and good breakfast.
The room was very small and on the 3th floor with no lift.
the price was great, the room was very spacious and the staff were very accommodating
the breakfast buffet was poor-the coffee was always cold, the cheese hardened on top and the bread dry/stale. Breakfast service started at 7am and food wasn't really refreshed throughout the morning so by 10:30 it was all stale. When we pointed this out to staff, however, they were always very helpful and accommodating. no kettle in room also an issue, yet tea, coffee and cups provided?
