The hotel is situated only a few minutes away from the City of Carcassonne, in the heart of the Cathar Country in the middle of fields of figs.
Arcantis Audotel welcomes you 24/24 and offers an all-you-can-eat breakfast with sweet regional specialities.
Betyg från 215 recensioner
Utmärkt
7.2/10
Rum: 30
(Sök)
Adress: Rn 113, Carcassonne 11000 
(Karta)
Arcantis Audotel - Bilder
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Lovely friendly receptionist. Clean rooms and comfortable beds with firmmattresses. easy access from road and city, going in and out of carcassonne, quiet hotel. confort cleanliness and kind staff. Very clean and tidy, very friendly and helpfull staff.location, clean rooms, good bathroomfacilities. clean,friendly good breakfast. clean, cosy, tidy. alla recensioner »
price. The old city of Carcassonne - convenient location when finally found.Clean but newly built still finishing off details outside. Open all night (no need to worry about them locking doors). Very clean, adequate. Great value. Nice Staff. Nice tables outside to eat. Liked view of the country side. New structure, clean and comfortable. really cheap price for value. that the cofemachine was broken down and not enough croissants for everyone. The cleanliness of the room. The coffee at breakfast was excellent. Breakfast was well taken care of. Our Visit to Carrcasonne "La Cite" and the hotels' location re the visit. Did not spend enough time to evaluate. Comfortable bed. Affordable. Space for breakfast was a bit limited, but that's all I can think of. bad signs on the side of the road to find the hotel!!!. Yes, would have liked an extra pillow, but none were avaiable . no air conditioning. no signs at all, almost missed it when pooling from the highway. not enough bowls for cereal in the morning the staff were not very attentive.Outside landscaping not finished - Could have had better ventilation orair conditioning in a new building. Type of floor covering will collectdirt. Will recommend with reservation about type of floor covering. Had aweful trouble finding it! Directions were not very clear, and only indicated the number of roundabouts, without giving any other landmarks. We changed the point we were travelling from, and had no idea where we were! Something like 'the roundabout with the Renault garage', or 'the junction signposted city centre' would have been useful.Need tables on the side of the beds. Difficult to locate. The sign indicating the hotel should be bigger and more evident. too far away from city centre. the booking.com showed wrong infromation when we booked this hotel. the whole breakfast situation. There was only one chair in the room and one towel. We had to wait all day for a second towel. One morning there was no cereal bowel at breakfast and the staff refused to get one. We made reservations for a little child's bed, but when we arrived lateat night there wasn't one available so we've had to improvise a lot withmattrasses on the floor. Rooms are not sound proof enough from hallway noise. Room doors bang loud as they are heavy.The locking arrangement of other rooms are also noisy and dangerous in regards to an emergency exit. People chatting in hallways are easily heard. Notice inhallway asking guests to be quite as people are sleeping could help. Lacking some basic fixtures such as shelving and side table, and towel hooks. Didn't ;like having to share one bath towel and one hand towel. Great difficulty in finding it. We werent allowed to check in until after 4pm which was inconvenient. Very basic accommodation ok for one night stopover but we cancelled the second night booking in favour of somewhere with better facilities and closer to the town centre. Location. Misrepresentation, post code and website stated in carrcassone, 8 miles east, the details of this hotel are not correct. the hotel has no air conditioning which is essential for this area, room full of bugs and mould, toilet in an alcove, you could not get to it if you are over 6 stone. desk staff do not speak any other language other than french, would not recomend, we booked for 2 but left at 1.
