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The Capstone Hotel & Restaurant
St. James Place (Ilfracombe) EX34 9BJ

Situated within Ilfracombe’s bustling harbour area, The Capstone Hotel’s Wi-Fi enabled rooms are housed in a traditional, tall Victorian building. Its restaurant offers fresh, local fish dishes and a varied menu. All rooms at The Capstone Hotel & Restaurant feature en suite bathrooms with either a full-size bath with overhead shower or a monsoon shower. Rooms also include an LCD HD TV, hairdryer and in-room ironing and tea and coffee facilities. Guests are invited to relax in the comfortable lounge on large Chesterfield sofa's or a contemporary chaise longue. The restaurant serves fresh, local produce including fish caught daily at the harbour, and specially selected wines. Ilfracombe lobster can be found on the ‘specials’ board. The lounge bar serves wines, cocktails and beers. The Capstone Hotel is just a minute’s walk from the Lundy Island Ferry. It is also at the foot of some lovely coastal path and bike trails. It offers a friendly welcome to all guests. Two large car parks are nearby.

Оценка по 128 отзывам
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7.4/10

Номера: 12

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Адрес: St. James Place, Ilfracombe EX34 9BJ map

(Карта)

The Capstone Hotel & Restaurant - Фото

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Me and my friend traveled down for a wedding and choose this hotel by luck. I'm glad i did and i would definitely come back and use it again and again. Robert who i believe was the owner was only happy to help very welcoming and his staff were just as nice. The breakfast had a gluten free option which for a person who has celiac disease was very grateful for this. The hotel room was lovely and clean, comfortable bed, delightful bathroom. The warm and friendly atmosphere of the staff make the h.
все обзоры » Lovely hotel, full of character and the staff are wonderful, Rob the owner couldn't of been more helpful, a mine of information about the local area. Spacious rooms and bathrooms, and tasteful decor in a lovely old building. Breakfast was delicious, and wish we'd tried the restaurant in the evening, the pizza looked amazing. Great location in a lovely seaside town, will come again!. It's in a great location in the town. The rooms are decorated and fitted well. The staff and service were impeccable, they climbed 3 flights of stairs continuously to give the same service to the room (with meals) as they would have in the restaurant. The food was incredible, home made and cheaper than what you thought it would be. Perfect location for Ilfracombe harbour! Food at breakfast and evening meal was delicious! The manager Robert is so friendly and helpful and makes your stay that little bit more relaxed, comfortable and you feel very welcomed. We definitely will be returning. Manager was excellent and really helpful. Was a bit concerned after booking to read some negative reviews but its a lovely little hotel and very comfortable. I would happily recomend this hotel . Good breakfast. Super friendly and helpful staff! Our stay was made even more enjoyable because of the great recommendations from Robert. Nothing is too much effort for the staff here! Great value hotel. Robert who runs the hotel is lovely and makes you feel very welcome. food is all fresh and handmade pizza was amazing! interior is completely different to exterior lovely surprise. Robert and Fay made us very welcome and did their best to keep us warm even though we stayed during the coldest March for 50 years. Breakfast was good and there was plenty. the staff were very friendly and helpful.the breakfast was well prepared .The Capstone was very good value and the location ,by the harbour, could not have been better. The gentleman that greeted us was very friendly showed us to our rooms also gave us a low down on what to do in the area. Lovely hotel would definitely come again. we liked the hotel situation as it was near pier shops and restaurants.robert the manager was very helpful and pleasant and made a lovely breakfast. Service by Robert was prompt, efficient and delivered with a smile. Our room was spacious, with a great view over the street. The bed was superb. Bed was comfortable and hotel was situated within easy acces to shops and food Staff very friendly and welcoming linen clean and crisp. The staff were amazing and so helpful, definitely went out of their way for us. Lovely little hotel with really nice rooms. The level of customer service provided to us by Robert was superb, and we felt very welcome and relaxed during our stay. Great location, staff very friendly and helpful. Room was clean and the decor was very modern. Would stay there again. Staff very helpful breakfast good, We are very familiar with the town and a good location for visiting friends. Really friendly and accommodating staff, especially the Manager, Robert, who couldn't have been more helpful. Friendly helpful with their customers. Hotel central easy access to harbour and town centre. Good food . The hotel owner Robert was very accommodating for last minute booking. Allowed an early breakfast too. Lovely little hotel, great location, staff very friendly and helpful, breakfast delicious. Thought the chap in charge was excellent. Really made us feel welcome. Robert, his team, decor, breakfast, other guests, location. Great location and the staff were welcoming and friendly. Nice & big room,good breakfast,would stay there again. Ideally situated. Welcoming, pleasant and comfortable. Friendly staff and lovely breakfast. Robert and the team were exceptional. Location was good, modern deco. The staff were helpful. Having a room. Robert. Loved the fact the breakfast was included in with the price of the room the food was very nice the hotel room was warm and clean. Very polite people and chatty staff always helpful. The bedding was clean and the bathroom also. Robert the manager was very helpful and the breakfast was acceptable for the price we Paid. The Bed was comfortable the Breakfast very nice and the staff were friendly. Friendly manager, very helpful. Great breakfast, location is first class. Compfy bed , shower adequate , good breakfast !. The staff were outstanding and very friendly. bed comfy. room nice. good breakfast. The manager was very welcoming and the staff at breakfast were good. Room was ok but very tired, it needed modernizing, very drafty. Friendly staff Comfortable beds. The restaurant was nice. Breakfast was good. The only thing i will comment is that the parking isnt directly outside the hotel its around the corner however, for a pay and display parking is very reasonable priced for 24hours. Due to it being an old building there is no lift however the staff are more than happy to help you carry your bags to your room :). Going home. The only two things that let the hotel down was that they hadn't got round to redecorating the hallways to same the same standard as the rooms and that there is no onsite parking, although there is a cheap long stay carpark 2 minutes away so we didn't find it a problem. Nothing. Draught from the Bathroom window!!. The Parking was a bit of a pain-but I was able to get a 4 day parking permit from the tourist information office;which cost me £12. Nothing at all was perfect for a few days break from reality. The hotel needs some renovation but for the price, it offered comfort and convenience. Shower was too hot at lowest setting. Quality mediocre - tv cable broken, tap wobbly and window sealed so far too hot. Toiletries were not replaced. Overcharged on bill by out £9 breakfast mediocre....limited choice. The bathroom was a little chilly and it would have helped to have heating in there. Nothing. The hotel was unheated in all areas during our stay although the weather was a cold and wet period. Our room was very comfortable but a little bit dusty. couple of things in bathroom that needed fixing. The room was a bit dusty and the hotel really needs some tlc. Rooms need a re plaster and refurb not just redecoration. A little faded, but that adds to its charm. No wifi (that i was aware of). Leaving!. Shame there is no on site parking, although the long stay pay and display isn't that far away. No parking. We had a street side room and it was very noisy when large vehicles passed. Noise from road at the front of the hotel not helped by the single glazing. No parking. Our room was up 54 steps from the street. Not bad for us but could be a problem for some. The wifi was not available most of the time. Slept past breakfast. Cold Building. We're we had breakfast the area was cold, the hotel could do with a touch of paint but not a major thing, you could tell the room service people had came into your room to tidy but our bed wasn't made propley and our dirty towels wernt taken out. The moment you enter the carpet is very dirty and smells. The decor is very old and needs updating. Rattling single glazed windows. Hotel was cold, some very nice features but the hotel needs complete modernisation. Decorative condition is poor. Shower not thermostatically controlled so you get a shock when someone else uses the water. Bathroom , no wifi in room as stated and locked out ! We needed to take our keys but was not told this ! No place in room to dry hair and put make up on , a mirror would of been good by a plug !. The hotel was absolutely freezing, which made the stay very uncomfortable. bathroom needs updating. public areas dirty. outside of building looks poor and uninviting. The building was delapidated and smelled stale. The carpet in the entrance hall was filthy. The bedroom window were impossible to open. The bathroom fittings were poorly fixed. The hot water was scalding and impossible to regulate. And then the water ran out altogether before my husband had even showered - other guests at breakfast said they had not water and the toilets would not flush. By after breakfast the tanks had obviously filled up again as the water was running again. The breakfast was so over priced, such minute portions ,a half of tomatoe , one mushroom sliced one bit of bacon, one sausage one very small portion of scrabbled egg cold coffee, and £7.50 EACH. Shabby, dirty carpets,paintwork needed attention. The photographs of the hotel flattered to deceive. The room looked nothing like the picture, room was small badly furnished, toilet and shower was in clean, toilet had fesses all around it aswell as toilet brush, shower flooded bath room floor, couldn't turn sink tap off, the noise from the pubs below kept us up all night even with the windows shut. Bird fesses all over the inside of the window sill. The pictures suggest it is modern, our room was far from modern with two old single beds pushed together with very hard mattresses, furniture that should look shabby sheek but just looks like it is from the 70's, dated bathroom suite. The guest lounge was terrible with walls with chip board paper, worn carpet. Not nice at all. Our bedroom was room number 3, we may have had the largest room but was not the nicest. Hotel is not what you expect it isn't even named on the outside only the restaurant. In need of a lt of money spending on it first impressions are dreadful. location. no parking cleanliness general condition very poor very dirty carpets dated décor musty smell in the room and hotel generally food is of poor quality and over priced.

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The Capstone Hotel & Restaurant Номера

Тип номера	Кол-во человек	От
Одноместный номер [Номер Детали]	1	От GBP 45.00	Найти
Услуги в номере: Фен, Утюг, Туалет, Телевизор, Радио, Отопление, Кофеварка/ Электрический чайник, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна или душ, Ванна, Банные принадлежности, DVD-плеер, CD-плеер
Двухместный номер [Номер Детали]	2	От GBP 54.95	Найти
Услуги в номере: Фен, Утюг, Туалет, Телевизор, Радио, Отопление, Кофеварка/ Электрический чайник, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна или душ, Ванна, Банные принадлежности, DVD-плеер, CD-плеер
Улучшенный двухместный номер [Номер Детали]	2	От GBP 70.00	Найти
Услуги в номере: Фен, Утюг, Туалет, Телевизор, Радио, Отопление, Кофеварка/ Электрический чайник, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна или душ, Ванна, Банные принадлежности, DVD-плеер, CD-плеер
Специальное предложение - Двухместный номер (для 2 взрослых) [Номер Детали]	2	От GBP 50.00	Найти
Услуги в номере: Фен, Утюг, Туалет, Телевизор, Радио, Отопление, Кофеварка/ Электрический чайник, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна или душ, Ванна, Банные принадлежности, DVD-плеер, CD-плеер

Услуги в The Capstone Hotel & Restaurant

Сервисы

Экскурсионное бюро, Чистка Обуви, Факс / Ксерокопирование, Услуги по глажению одежды, Прачечная, Обслуживание номеров, Конференц-зал / Банкетный зал, Интернет , Беспроводной доступ в Интернет, Бесплатный беспроводной доступ в Интернет,

Общие

Экспресс регистрация заезда/отъезда, Шведский стол, Специальные номера для аллергиков , Ресторан, Отопление, Номера для некурящих, Магазины в отеле, Курение на всей территории отеля и в номерах запрещено , Камера хранения багажа, Бар, Автостоянка, Gay Friendly,

Порядок проживания в The Capstone Hotel & Restaurant

Регистрация заезда

16:00 - 23:00

Регистрация отъезда

- 10:00

Принимаемые кредитные карты в гостинице

Отель оставляет за собой право предварительного блокирования средств на кредитной карте до приезда гостя.
American Express, Visa, MasterCard, Maestro, Maestro (Switch), MasterCard

Порядок Аннуляции Заказа

В случае аннуляции за 2 суток до даты заезда взимается 100% от стоимости первой ночи проживания
В случае аннуляции позднее этого срока или в случае незаезда взимается полная стоимость заказа

Размещение Детей и Предоставление Дополнительных Кроватей

Разрешается проживание детей любого возраста.
При размещении всех детей младше 3 лет на имеющихся кроватях проживание им предоставляется бесплатно .
При размещении всех детей младше 2 лет на детских кроватях взимается GBP 10,00 с человека за ночь.
При размещении всех детей старшего возраста или взрослых на дополнительных кроватях взимается GBP 10,00 с человека за ночь.
Максимальная вместимость дополнительных кроватей в номере - 2.
Максимальная вместимость детских кроватей в номере - 1.