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Mercure Tunbridge Wells Hotel
8 Tonbridge Rd, Pembury (Royal Tunbridge Wells) TN2 4QL

Just 10 minutes’ from the city centre, Mercure Tunbridge Wells has a swimming pool, and modern rooms with flat-screen TVs and satellite channels. The M25 is within easy reach. Free high-speed WiFi is available throughout the property. Feel Good Health Club features a heated swimming pool, steam room and a sauna. Beauty and spa treatments are available but should be booked in advance. Complimentary towels are issued to all residents. Each room at the Mercure Tunbridge Wells has an en suite bathroom, a radio and tea/coffee facilities. Room service is available 24 hours a day. Mallows Restaurant has a modern British and European menu. Oast House Bar serves a wide range of beers, spirits and wine.

Ocena od 643 opinie
Świetny

7.4/10

Pokoi: 84

(Szukaj)
Adres: 8 Tonbridge Rd, Pembury, Royal Tunbridge Wells TN2 4QL map

(Mapa)

Mercure Tunbridge Wells Hotel - Zdjęcia

Co mówią ludzie

I was very pleased with my room "studio200". The reception staff was very helpful and I felt well looked after after a long day of moving house. Also the "3D"shower in the room was wonderful!!!. enjoyed use of pool and hot tub, good friendly staff and overall good atmosphere. excellent food for breakfast. The hotel was of a very good standard. The food was excellent. The staff were very friendly.
wszystkie opinie » Lovely bathroom with fabulous shower!. Lovely location, very helpful and friendly staff, gorgeous room, very clean and modern. We decided at last minute to have a continental breakfast brought to our room instead of dinning in the restaurant and this was no problem and at no extra cost. Definately would stay again, the price is worth it. The hotel was luxurious and the facilities were excellent. Breakfast (the only meal we had in the hotel) was lovely and served by staff who were friendly and helpful.During our short stay at the hotel, we found the staff to be very courteous and helpful, particularly at Breakfast. The facilities and room were excellent. Good Location very quiet. Friendly staff. Room facilities, good breakfast. Leisure facilities. Friendy Staff. Location. The staff were extremely friendly and obliging. Food was well presented and generally very good. hotel itself, pool, nice staff. Staff friendly and hellpful. staff. Did not arrive until after midnight and left after breakfast so did not have the opportunity to enjoy the facilities. Hopefully will stay 2 nights next time as we will be visiting my neice who is living in Tunbridge wells. Room was very comfortable and clean. Staff were courteous and helpful when asked for advice. Good breakfast selection.Friendly staff. Nice room. Good breakfast and liked the fact that breakfast was available until 10am. I enjoyed being able to choose either the restaurant or lounge areas for my evening meal. Comfortable bed, very clean room. services, staff and location. friendly, helpful, good food. use of swimming pool etc.on the whole it was positive a nice place to stay, friendly people good feeling and staff were helpful. Location and hotel staff who were very helpful.The friendliness and efficiency of the staff was excellent. In the restaurant - both at breakfast and dinner - service was extremely good. Quality of the food was also good and the choice at the breakfast buffet was excellent. Value for money on a two day special offer break was very good and we were glad to have been there and will return again. The hotel and guest rooms are well decorated and attractive. The staff was friendly and helpful.Clean room, quiet and good choice of TV channels. the hotel was is a good spot for what i wanted. well situated comfortable quiet and clean. The surroudings were lovely.Excellent breakfast!. Nice bed. Excellent breakfast on Sunday morning - hot and full monty! Bar staff and Restaurant staff helpful. Good touring location for Kent and easy drive to Tunbridge Wells (12 mins). Nice location, good parking, lovely pool area. Quiet rooms at back of Hotel - nice gardens during better weather. I like the general feel of the hotel. Nice ambience.Nothing in particular stood out. Proximity to where we wanted to go. pleasant and comfortable room. clean, quiet, friendly. Breakfast, and location. Breakfast that lasted till midday. breakfast. Only one minor thing - poor quality toilet paper - really thin!. Cooked breakfast was a little unexciting!. Booking mixed up. Two rooms booked for differing lengths of time. Mixed up which guest was leaving and as a result did not clean room. Staff member did not apologise for the mix up and seemed to suggest ut was my fault. tinned fruit and cheap orange juice at breakfast. Steam room not functioning when we were there (could have done with it after being out in the rain all day). We wanted to use the facilities of the massage therapist but on the monday and wednesday she was not there and no replacement had been arranged and for the one day that she was there she was fully booked. Breakfast coffee was poor.price very high. location,. the only let down was the food prices and the breakfast charged at £15 per person and for a family can work out expensive. the hotel holiday inn only charges £8 per person full english breakfast. this would make a difference when choosing some where to stay. Ironing board in room in inconvenient place and very small. Distance from Tunbridge Wells. Although dining room staff were nice and friendly, the dining room itself was much too bright. Lighting was almost too clinical. It was not a particularly quiet or romantic venue. Also, the design of the bar and the 'lounge' leading to the restaurant was more of a passageway than a room which did not lead to a particularly quiet atmosphere.They need more staff. The dear girl at the front desk has to do it all and you have to wait while she does her very best to take care of everyone. If you need a cab arrange it the night before or you will be late. If you want to swim in the pool with your child get there before 6pm. My 9 year old was not allowed in the sauna, steam room, or jacuzzi so neither was I because I had to stay with her. Bathroom fittings look old and dated. Shower weak and barely warm.the hotel staff could have been a lot better, if you are going to have a strarter and a main for dinner order them one at a time or they will come out at the same time. quite expensive and I have acquired a nasty irritating rash all over I suspect due to their cheap bath/shower gel. Yes poor room service, pricing problems, language barrier with easterneu people working there - the Hotels charge top money and employ cheappeople - not right!!. Called Reception on phone - no reply so had to keep going down. Problem with phone maybe? Bathroom needed re-grouting as mildew around bath - just needed a good deep clean. Room along way from car park - steps in between so no service trolley for baggage. No porter. Modern Hotel designed more for Weddings and business conference so lacked warmth and welcome of older Hotel but remained functional.Breakfast as often with buffet style breakfasts was chaotic. No airconditioning, very poor window security for ground floor rooms, not enough car parking. Breakfast buffet was a mad free for all, constantly having to wait for items, very slow clearing tables. Ordered newspapers, but they never came.standard of food in restaurant very poor and incredibly over-priced. key did not work; beds uncomfortable. Poor maintenance. Breakfast was very poor and the dining room very cold every morning!. Room smelt when we first went in, bed squeaked and only 1 bath towel laid out - no advice where other towel was. Dried urine on toilet seat, 2nd twin divan bed had broken frame. lack of supplies in room. Ran out of toilet roll.

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Mercure Tunbridge Wells Hotel Informacje o pokojach

Rodzaj pokoju	Maksymalnie Osób	od
Mniejszy Apartament (Junior Suite) [Informacje o pokojach]	2	od GBP 103.20	Szukaj
Wyposażenie Pokoju: wanna lub prysznic, urządzenia do przygotowywania kawy/herbaty, toaleta, telewizor, telewizja satelitarna, telefon, suszarka do włosów, radio, prasa do spodni, płatna telewizja, ogrzewanie, łazienka, budzenie na życzenie/budzik, biurko
Pokój Dwuosobowy typu Standard [Informacje o pokojach]	2	od GBP 71.10	Szukaj
Wyposażenie Pokoju: wanna lub prysznic, urządzenia do przygotowywania kawy/herbaty, toaleta, telewizor, telewizja satelitarna, telefon, suszarka do włosów, radio, prasa do spodni, płatna telewizja, ogrzewanie, łazienka, budzenie na życzenie/budzik, biurko
Pokój Trzyosobowy typu Standard [Informacje o pokojach]	2	od GBP 71.10	Szukaj
Wyposażenie Pokoju: wanna lub prysznic, urządzenia do przygotowywania kawy/herbaty, toaleta, telewizor, telewizja satelitarna, telefon, suszarka do włosów, radio, prasa do spodni, płatna telewizja, ogrzewanie, łazienka, budzenie na życzenie/budzik, biurko
Pokój typu Twin Standard [Informacje o pokojach]	2	od GBP 63.20	Szukaj
Wyposażenie Pokoju: wanna lub prysznic, urządzenia do przygotowywania kawy/herbaty, toaleta, telewizor, telewizja satelitarna, telefon, suszarka do włosów, radio, prasa do spodni, płatna telewizja, ogrzewanie, łazienka, budzenie na życzenie/budzik, biurko
Pokój typu Twin Standard dla osób niepełnosprawnych [Informacje o pokojach]	2	od GBP 63.20	Szukaj
Wyposażenie Pokoju: wanna lub prysznic, urządzenia do przygotowywania kawy/herbaty, toaleta, telewizor, telewizja satelitarna, telefon, suszarka do włosów, radio, prasa do spodni, płatna telewizja, ogrzewanie, łazienka, budzenie na życzenie/budzik, biurko
Pokój Dwuosobowy typu Superior [Informacje o pokojach]	2	od GBP 79.00	Szukaj
Wyposażenie Pokoju: wanna lub prysznic, urządzenia do przygotowywania kawy/herbaty, toaleta, telewizor, telewizja satelitarna, telefon, suszarka do włosów, radio, prasa do spodni, płatna telewizja, ogrzewanie, łazienka, budzenie na życzenie/budzik, biurko
Pokój typu Superior z Łóżkiem typu King-Size [Informacje o pokojach]	2	od GBP 95.20	Szukaj
Wyposażenie Pokoju: wanna lub prysznic, urządzenia do przygotowywania kawy/herbaty, toaleta, telewizor, telewizja satelitarna, telefon, suszarka do włosów, radio, prasa do spodni, płatna telewizja, ogrzewanie, łazienka, budzenie na życzenie/budzik, biurko

Udogodnień w Mercure Tunbridge Wells Hotel

Zaplecze biznesowe

zaplecze bankietowe/konferencyjne, faks/ksero, centrum biznesowe

Usługi sprzątania

pralnia chemiczna

Usługi recepcji

sejf, przechowalnia bagażu, prasa, ekspresowe zameldowanie/wymeldowanie, całodobowa recepcja

Usługi

dostęp do Internetu, bezprzewodowy dostęp do Internetu wliczony w cenę, bezprzewodowe połączenie z Internetem (WiFi/LAN)

Sklepy

fryzjer/salon piękności

Różne

we wszystkich pomieszczeniach ogólnodostępnych i prywatnych obowiązuje zakaz palenia, usługi dla VIP-ów, pokoje/udogodnienia dla niepełnosprawnych , pokoje dla niepalących, ogrzewanie, apartament dla nowożeńców

Rekreacja

pole golfowe (w promieniu 3 km)

Posiłki i napoje

śniadanie w pokoju, restauracja, obsługa pokoju, miejsce do grillowania, bar,

Pomieszczenia ogólnodostępne

ogród

Ogólne

parking, bezpłatny parking, ,

Basen i odnowa biologiczna

Swimming pool, spa i centrum odnowy biologicznej, solarium, sauna, masaż, łaźnia turecka/parowa, kryty basen, Jacuzzi, Basen z podgrzewaną wodą, Basen dla dzeci,

Mercure Tunbridge Wells Hotel Zasady działalności

Zameldowanie

14:00 -

Wymeldowanie

- 12:00

Akceptowane karty kredytowe w hotelu

Hotel zastrzega sobie prawo dokonania pre-autoryzacji karty kredytowej przed przyjazdem Gościa.
American Express, Visa, MasterCard, MasterCard

Zasady dotyczące dzieci i dodatkowych łóżek.

Dzieci w każdym wieku są mile widziane.
Wszystkie
dzieci do lat 12 - pobyt bezpłatny, jeżeli śpią na obecnych łóżkach.
Wszystkie
dzieci do lat 2 - pobyt bezpłatny, na łóżeczkach niemowlęcych .
Maksymalna ilość dodatkowych łóżek/ łóżeczek niemowlęcych w pokoju to 1.

Zasady dotyczące depozytu

Hotel nie obciąży Gościa żadną opłatą .

VAT i podatki miejskie/ turystyczne

17.5 % VAT jest wliczony w cenę.
Opłata za obsługę nie obowiązuje.
Podatek miejski/turystyczny nie obowiązuje.

Internet

Internet przez telewizję jest dostępny w pokojach hotelowych za dodatkową opłatą.

Posiłki

Śniadanie kosztuje 10,00 GBP za osobę za noc>>.

Parking

Bezpłatny Ogólnodostępny parking jest dostępny na miejscu i nie jest konieczna rezerwacja .

Zwierzęta

Zwierzęta nie są akceptowane.

Hotele w pobliżu Mercure Tunbridge Wells Hotel

Anand Lodge 0 stars

" Access to member of staff through phone and the secured code access for the room."

Mercure Tunbridge Wells Hotel
8 Tonbridge Rd, Pembury (Royal Tunbridge Wells) TN2 4QL

Mercure Tunbridge Wells Hotel - Zdjęcia

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