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Serene Boutique Hotel & Spa
16-18 Bat Su (Hanoi)

Het Serene Boutique Hotel & Spa ligt op slechts 5 minuten lopen van het Meer van Hoan Kiem. Het biedt moderne kamers met airconditioning en gratis WiFi. Het Serene Boutique Hotel & Spa is gevestigd in de historische wijk, op 10 minuten rijden van het mausoleum van Ho Chi Minh en op 40 minuten rijafstand van de internationale luchthaven Noi Bai. De kamers hebben een houten vloer en donkerbruine accenten, en zijn voorzien van een flatscreen-tv, een minibar en een waterkoker.De eigen badkamer is uitgerust met een douche en gratis toiletartikelen. Sommige kamers hebben kamerhoge ramen. Het eigen restaurant biedt uitzicht op de historische wijk en serveert Aziatische en westerse gerechten. Er is 24-uursroomservice beschikbaar. U kunt dagtochten regelen bij de excursiebalie, die over een ticketservice beschikt. Tot de overige faciliteiten behoren een bagageopslag en een businesscentrum.

Score van 44 beoordelingen
Schitterend

9.6/10

Kamers: 46

(Zoek)
Adres: 16-18 Bat Su, Hanoi map

(Kaart)

Serene Boutique Hotel & Spa - Foto's

Wat mensen zeggen

I had an amazing time there. The staffs there was so great and helpful. In Hanoi, it is so hard to find english-speaker, but in the hotel, most of them are well english-speaker, so my trip there went smooth. I had a great impression on the staffs there(especially the guy- hotel manager, His name:Anh) Anh helped me to make vietnam plan and made a reservation of transportation everything. Also, when I had a troble and need a help, he helped me so much!! I really appreciate him, I highly recommend.
alle beoordelingen » The service was outstanding. reception, porters, customer service manager, tour manager were fantastic. The rooms were modern and large. We stayed in the top floor suite with a huge balcony overlooking the old town. My daughter was treated like a member of the family for the 2 weeks she stayed here on her own. Great restaurant across the street called Highway 4 This hotel is the best value for money of any hotel I have stayed in over the last 30 years. The hotel is in a crazy area, plenty of shops and restaurants. It is new, the rooms have got the correct size and the breakfast is delicious. We book with the hotel the Halong bay and Sapa tour and they made our life easier, the hotel organize all: transfers, to keep our luggage, let us a room for taking a shower..All the staff is very friendly and very professional. Great stay and location. Stayed one night then went to Halong Bay and then stayed on our return for another night. Staff incredibly helpful and helped organise flights, and transfers! Made phone calls to Jetstar to cancel flights, and re booked me on another flight with Vietnam Airlines. Would stay again and highlight recommend. The staff were exceptional. Susie, the owner was fantastic showing us through the hotel and the alternative Legacy Hotel option in Hanoi. Breakfast was great. Definitely recommend the delux room at a little extra cost. We stayed 2 nights and would certainly rcommend the Hotel. Asked pick-up airport, booking ticket to Sapa and trecking tour, Halong Bay tour and air port taxi. Thank you for the staffs at Hanoi Legacy hotel! Coming back from Sapa early morning and visiting Halong bay on the same day.They offer me to have a shower and free breakfast:-). Really like the decoration of the hotel, cozy and modern. The lounge is very large with the luxury sofa that made us feel comfortable when sitting and waiting for check in time. The food was delicious and deserved the money. The room was clean, spacy enough. you will have friendly welcome even step through the lobby. i stayed one night and then left for halong bay. buffet breakfast was delicious and there was avariety of asian and western dishes. the room was lovely, wifi free and access everywhere in hotel. Very nice hotel, good location.staff was helpful and friendly.Tour was easy to make booking.Room was clean.I booked Superior Room but when I came they upgrade for us Become city view.i have to back this hotel for last night in the viet nam. The Hotel is new and the room was big, neat and clean. The Manager, Mr Hao Pham and his staff, were very friendly and helpful. Mr Pham was very informative and a pleasure to deal with. Welcoming staff with great location in the Old Quarter. Located in the quieter part so that rooms were quiet at night even though overlooked the street. Gret breakfast. I stayed both of 2 Hanoi legacy hotels. Hotel in bat su str has simple design but still luxury. Staff are very friendly. Breakfast is good. Nice room with city view. The room was comfortable and very clean. The staff was so very helpful. One young man even repaired the top of my cane which had come off!. This hotel was clean, had a big bathroom.Rooms were quiet at night even though overlooked the street.Staff are very friendly. Great location, staff were always friendly and provided useful information on the local sights. Definitely go bak. The staff were very efficient and friendly, offering to help always with any request. Hotel staff really helpful. Central location. Able to walk to all attractions. nice hotel, nice staff, amazing experience.Room is clean, good location. The room is new and clean. The staff are very helpful and friendly. Breakfast Friendly Staff Location Cleanlyness New Building Value. Very clean,comfortable,value money and staff very nice. Very good location. Could find no faults at all. The service was excellent!. Staff were very helpful. All aspects and staff. The staff is very helpful and will react on all your requests for help or information. The location is convenient in the old quarter a 10 min walk from the lake. Staff excellent.Family owned hotel who helped us with our tour to Halong Bay.Rooms were great and clean and comfortable. none. Their was a little mould in the room on the wall we were staying in however the rest of the amenities and facilities were great!. On our return visit (2 days later) our room was little "musty". Recommend the door be left open so it smells clean . The helpful staff moved us to room 501 . Excellent service. Nothing because it fits my expectation at a 3 star hotel. nothing. None. Airconditioning wasn't working in one of our rooms when we first arrived and it took a couple of calls to reception to have it fixed. There were stairs to the lobby and to the restaurant, but elevator in the remainder of the building. Everything was great. None. No restarant. Nothing to report. The room was very small with an inside window looking into the neighbor room! The room was also very humid but I found out it had to do with the setting from the ac. In amongst the action a little too much for us.Right in the busy old quarter.It hit you as soon as you left the front door.A Tad over bearing!!Breakfast needs improving big time!!.

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Hoe te reserveren bij het Serene Boutique Hotel & Spa?

Reserveren in het Serene Boutique Hotel & Spa is gemakkelijk en veilig. Selecteer een kamer. Vul daarna het reserveringsformulier in en bevestig uw boeking. U krijgt direct een bevestigingsemail toegestuurd.

Serene Boutique Hotel & Spa Kamerinformatie

Kamertype	Max.	van
Deluxe Tweepersoonskamer met 1 of 2 Bedden [Kamerinformatie]	2	van USD 42.00	Zoek
Kamerfaciliteiten: Zithoek, WC, Telefoon, Strijkvoorzieningen, Strijkijzer, Slippers, Minibar, Koelkast, Kluisje, Kabel-TV, Douche, Bureau, Binnenplaats, Badkamerbenodigdheden, Badkamer, Airconditioning
Executive Suite [Kamerinformatie]	2	van USD 89.40	Zoek
Kamerfaciliteiten: Zithoek, WC, Telefoon, Strijkvoorzieningen, Strijkijzer, Slippers, Minibar, Koelkast, Kluisje, Kabel-TV, Bureau, Balkon, Badkamerbenodigdheden, Badkamer, Bad of douche, Airconditioning
Familiekamer [Kamerinformatie]	3	van USD 55.60	Zoek
Kamerfaciliteiten: Zithoek, WC, Telefoon, Strijkvoorzieningen, Strijkijzer, Slippers, Minibar, Koelkast, Kluisje, Kabel-TV, Haardroger, Douche, Bureau, Badkamerbenodigdheden, Badkamer, Badjas, Airconditioning
Superior Tweepersoonskamer met 1 of 2 Bedden [Kamerinformatie]	2	van USD 35.40	Zoek
Kamerfaciliteiten: Zithoek, WC, Telefoon, Strijkvoorzieningen, Strijkijzer, Slippers, Minibar, Koelkast, Kluisje, Kabel-TV, Douche, Bureau, Binnenplaats, Badkamerbenodigdheden, Badkamer, Airconditioning

Faciliteiten in het Serene Boutique Hotel & Spa

Zakelijke faciliteiten

Fax / kopieerapparaat, Business-centrum

Vervoer

Pendeldienst van en naar het vliegveld, Fietsverhuur, Autoverhuur, , ,

Schoonmaakdiensten

Wasserij, Strijkservice, Stomerij, Schoenpoetsen, Broekpers

Overige

Rookvrije kamers, Rokersgedeelte, Lift, Kamers / voorzieningen voor gasten met een handicap, Familiekamers, Bruidssuite, Alle openbare en privé-ruimtes zijn rookvrij, Airconditioning

Eten & Drinken

Roomservice, Ontbijt op de kamer, Fruit, Chocolade of koekjes, Bar, ,

Entertainment en familiediensten

Kinderopvang

Diensten receptie

Valutawissel, Ticketservice, Receptie 24 uur, Kranten, Kluisje, Kaartjes voor attracties of voorstellingen, Geldautomaat aanwezig, Express check-in/check-out, Excursiebalie, Bagage-opslag, ,

Diensten

Wi-Fi / draadloos netwerk, Internetvoorzieningen, Gratis Wi-Fi

Algemeen

Huisdieren toegestaan,

Regels van het Serene Boutique Hotel & Spa

Inchecken

14:00 -

Uitchecken

- 12:00

Geaccepteerde creditcards

Het hotel behoudt zich het recht voor uw creditcard op geldigheid te controleren.
American Express, Visa, MasterCard, Diners Club, JCB, MasterCard, MasterCard