Very good location, very friendly hotel staff, little present every day(chocolate, food), spacious rooms, modern design, balcony, very bigbathroom, kitchenette and possibility to prepare tea/coffee for free andtea/coffee was available every day. Pc. Two TV'S. Enough wardrobes.
Lounge Qiu not very confortable to sit and eat. Little choice
The staff is very friendly,the business room's big and facilities are very good.
Fantastic service
Everybody was eager to help, polite, spoke english fluently, relaxingatmosphere, wonderful food, perfect for us.
We would prefer a plasma tv in our room. But this not a problem
Excellent, well appointed rooms and friendly and efficient staff
It would be even better to have a separate walk in shower (in addition to the bath) rather than one over the bath although this was of a high standard. The hotel's Facil Restaurant which we had read about looked very good but is closed on a Saturday evening which amazed us in a city like Berlin.
Size of rooms and facilities in rooms
Breakfast too expensive
Excellent and very friendly staff, breakfast, very spacious rooms
Confort, bed, bathroom
design, services, hospitality of staff
reception and concierge mixed, not clear who is doing what
The room was very large and comfortable. The staff were friendly. The decor of the hotel was very well done and there were many very clever and practical ideas in the hotel.
1) I asked for an English newspaper in the hotel and was told by the staff that they will have to go and buy it. I would expect the hotel to say automatically that it is something that they can arrange for us.
Design, room functionality, facilities.
Ordered a suit to be sent to the hotel, it ended up in another room. They sorted it out in the end though.
the staff hospitality
the hotel lobby was not good; actullay there is no lobby!
nice room with attractive view
i leave my room at 11 a.m. for a walk, back at 4 p.m. - room was not made yet. only after request they do made my room. this is absolutely unacceptable for 5 stars hotel. telephone in my room doesn't work! and was fixed only after my request. i could not connect to the internet also, after additional request staff fixed this problem during 30 minutes. 300 euro daily! i will not stay in this hotel
room
restaurant service
