Its location - Your willingness to allow us to book into our room immediately on arrival even though it was only 8.30am on the day. We had come off a long flight and we appreciated this flexibility on your part. Our room was clean and comfortable.

Arrived Saturday afternoon so as to attend an even Saturday night. The hotel is in a great location, the apartment is spacious and has everything you might need, it is not super luxurious but is perfect for a city trip. We had afternoon drinks and nibbles in our loungeroom/kitcheb, took a refreshing swim in the pool which was great before gettin…

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g ready to go out. When we got back, the room was quiet and comfortable and I had a great sleep in. All in all it was a great little unit, felt like - The reception staff were marvellous, and extremely helpful. My visit to Syd was to attend hospital appointments and it was a great relief to me each day to know when treatments ended I was going back to my lovely comfy room where I could just relax. I will definitely stay there the next time I have to return to Sydney.

The fact that it was an old wool store business converted and the facade was left in tact. I loved the big old black doors and the floor mosaic telling us what the building had been used for in the past. Has any history of the building been kept to view while staying at the Oaks Goldsborough, Darling Harbour?? I liked the view from the balcony tow…

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ards Pyrmont Bridge and surrounds and the fact that we had a balcony was a bonus. I liked that the staff fixed the curtain rod which had come out fr - Loved this place :) I had read the reviews after I had made my booking. I probably would never had booked after reading shoddy reviews. Well, was I pleasantly suprised! I stayed with my 15 year old daughter, and were on the 12th floor. This place ticks all the boxes. All the staff were super friendly and helpful. The hair drier wasn't working in my room - house keeping replaced it straight away. We felt safe, a couple of nights arriving back after midnight...both the security guy on the ca

The hotel was spotless in an excellent location of Sydney. The area was safe & friendly. The concierge staff & in particular Troy gave invaluable advice on how to get the most out of your trip to Sydney. We have since travelled to a new hotel in Melbourne & really notice the difference in their assistance compared to the Grace Hotel. T…

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he hotel had been recommended to us & it surpassed all expectations. - The hotel design is unique, the situation to shops, retaurants, Darling Harbour, OperaHouse,buses, trains etc. is convenient. The bed was fairly firm, certainly better than 99% of other hotels.The concierges were extremely helpful too.When the sign to service the room is placed on the door, one's room is cleaned etc almost immediately! A very pleasant stay!10 Out of 10!

My daughter and i stayed at Napoleon on Kent for a 5 day trip to Sydney and we couldn't of asked for a better place to stay at. The staff greeted us with kindness which is always a good start to any holiday. The room was very clean and large, the kitchen was filled with all the kitchenware one could ask for, the bed was extremely comfortable and t…

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he location was supburb, right at a stones throw to all attractions in the city. Wynyard train station and buses 5 mins around the corner. Restaurants - Great place to stay and will be back the next time we visit Sydney. The staff were friendly and always polite, you felt very welcome. The room had plenty of space and very comfortable. Was also great to have a kitchenette in the room. Considering the location, I thought it may have been a bit noisy but there was no noise at all!. It was very quite. Loved being so close to everything and would definitely recommend as the place to stay!

Staff were exceedingly helpful, and the hotel is in a great location. Easy to get around the city, and plenty of good attractions nearby. Excellent value for money, and terrific staff (couldn't be friendlier or more helpful). Rooms are fine---clean and rather basic--but there's so much to do in sydney that you probably won't spend much time in you…

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r room - it was quite close to everything of interest

The service was great,we travelled some 300km to arrive at our destination and we were happy to have secure parking.The view from our room was great,a very pleasent stay. - The Staff at the Menzies were very Friendly and extremely helpful in any query we had. Location is great and price was good too for xmas

Close to Wynyard station Lady at reception was lovely and helped me with my bags, toddler, portacot etc, she loaded me onto the trolley, including my son in his carseat and helped us unload into our room. She had a NZ accent and was wearing a grey shirt when she checked in. She was great and deserves recognition!! On the Sunday there was a brunett…

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e lady (looked young, maybe mid twenties) who was very helpful to me and my son and held the lift as I arranged him and my groceries in the early afte - We stayed in a deluxe 2 bedroom, one bathroom apartment with our 3 kids including a baby in a portacot. The apartment was fabulous, very clean and spacious and extremely comfortable for all of us. Our kids loved the heated pool and spa. Excellent location and easy walking distance to the main attractions and with Wynyard station around the corner, getting to Bondi or anywhere else was a breeze. We will definately stay here again and recommend to others.