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Hotel Spero
405 Taylor Street (San Francisco) 94102

Este emblemático hotel es un establecimiento ecológico restaurado situado en el centro de San Francisco, a 2 calles de la zona comercial de Union Square. El hotel cuenta con un gimnasio abierto las 24 horas, un restaurante y habitaciones coloridas con aire acondicionado. Las habitaciones del Serrano San Francisco están equipadas con TV de pantalla plana, soporte para iPod y minibar con bebidas y aperitivos. El Jasper's Corner Tap & Kitchen, abierto para el desayuno, el almuerzo y la cena, sirve platos americanos y cerveza de barril. Además, el hotel ofrece café por las mañanas. El Serrano San Francisco alberga un centro de negocios abierto las 24 horas con servicio de fax y de fotocopias. El hotel se encuentra a 10 minutos a pie de la estación de metro BART Powell Street y del barrio chino.

Puntuación basada en 711 comentarios
Excelente

7.6/10

Habitaciones: 267

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Dirección: 405 Taylor Street, San Francisco 94102 map

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Hotel Spero - Fotos

Lo que la gente dice

This hotel is amazing and we wouldn't hesitate staying here again.The rooms are big and the beds are extremely comfortable.We didn't see,or have problems with, any homeless people outside the hotel,not even when we came back late one night.There are however a lot in Union Square during the day who can be quite aggressive.The Serrano is in a perfect location and it's easy to get to most places.The staff are lovely and can't do enough for you.We ate in Jaspers a few times.It is expensive but the .
todo comentarios » 1) Our Room - 1508 2) The Gorgeous Italianate Lobby- a Great Place to Be and I think you are monopolizing on it well 3) Happy Hour in the lobby - not just for the free wine but opportunity to socialize with other travellers and business folks, 3) Morning Coffee/Tea available in the Lobby 4) Prior to arrival - excellent assistance and advice from staff over email (Gabriela) 5) Arrrival and Stay - excellent assistance and very very pleasant helpful staff who were a joy to cha. Upon check-in, we were instantly greeted by a warm and friendly guest service agent (by the name of Omar) and then things were really looking up! We were surprised with cupcakes and champagne, as it was my husband's and my first anniversary. Such a special touch! The room was spotless with a modern feel and very spacious. I feel we got great value for what we got. I could easily have paid double! The wine hour was loads of fun and coffee and the NY Times in the morning icing on the cake. I wil. Excellent location. Close proximity to public transit and restaurants as well as basic grocery items. Lounge comofortable, daily coffee/tea and wine service a nice touch. Porters extremely helpful even though I deposited some luggage and had to get it out to put some things back in after sightseeing before a late flight, and still happy to help load into the shuttle despite the extra work. Hotel maid even came to thank us for tipping, very much different from say NYC where they didn't even heed. The service was great, rooms were clean and comfortable, being from the uk I would say the size of the room was good, but in comparison to other places we stayed in the us they were quite small especially the bathroom. But you must remember you are in a city where space is at a premium. This is a great place for the price we paid, really convenient location for rental cars (on the corner of the next block) and Union Square. Staff were very friendly, helpful and accessible. Room was clean, everything I expected. Gladly, some earlier client reviews were nullified re location being close to " bad area". Location was very central, easy to get to from airport ( we took both BART to hotel and shuttle to return). Lots of restaurants close by. The wine reception was a cool idea. Get to meet people form elsewhere. We were given a great corner room on the 15th floor - it was quiet, nice and spacious and provided everything we needed. It was a good location for getting to various places in the city and for shopping/restaurants, etc. There are great places for breakfast nearby within a block or two, it was very easy to get to the cable car and F tram. Free coffee in the morning was lovely. When I checked in I realized I forgot my phone charger. The guy at the front desk let me borrow a usb cord to charge my phone. On my last night, I asked the guy at the front desk for a recommendation for a good restaurant. He gave a great recommendation for the Wipe Out Bar & Grill. Rooms were clean and beds were comfortable. Heater worked really well and kept me warm. Staff especially Stephan the concierge he was extremely helpful our first day when we had issues with a tour and after that he would kindly greet us everyday of our stay. Beds were comfy and rooms very clean and loved the decor. Jasper's restaurant was fantastic ate dinner there twice and had breakfast there twice as well, staff and food were great. Historic building beautifully restored. Location. Staff very friendly and accommodating (Requested early check-in if at all possible and that was noted and executed... We so appreciated after flying red-eye!!!). Lovely coffee service in the morning which was very nice on our departure morning (early!!!). big tHANKS and aloha to all!. Location for City experiances, Great lobby, fast elevators, excellent attentive staff without being intrusive, room very comfortable. Have seen other comments of being on the edge of the Tenderloin and lots of homeless. though true, it was just not an issue and even lesser than seen in other center of downtown cities. The lobby was so inviting, beautifully decorated and we loved the happy hour in the lobby every evening with the free glass of wine, and of course the daily newspapers to read before breakfast. Also it was nice that we could get a cup of morning coffee in the lobby as there were no facilities in the room. The staff are fantastic, so helpful with everything, especially Omar and John.. The hotel has a really friendly vibe from word go, the free coffee in the lobby every morning is a great idea and overall we were sad to be leaving.. Loved the interior especially the lobby.. - Our room overlooked an extremely quiet street, despite being right in the city centre - Jaspers restaurant was great - Extremely close to restaurants / bars - Extremely clean and comfortable - Several 24 hour diners / walgreens within 5 minutes walk. door staff, porters and check-in staff - all very professional and friendly, very comfortable king-size beds, room service breakfast was very good indeed, and prompt, wifi, where available, was excellent, loved the wine tasting and coffee in the lobby. Good location, easy access to car rental shops/ train/ tram. Staff were always helpful. Nice relaxed feel about the place. Comfortable good sized room. Hotel was just one block from The Clift, a hotel twice as dear but similar location. The staff was friendly, the hotel was quaint and cute and was within a relatively short walking distance to Union Square. Also, the restaurant was great. Overall, it was great value for our money and we had a very pleasant experience. Cozy, ellegant, with a definite touch of style. Free wifi and complimentary coffe in the morning. Great city views if you are staying on the 12th-16th floors. Close to the shopping area. Stuff is really friendly and helpful. Concierge was phenomenal. Great customer service Coffee was yummy AND they had stevia packets. The bed was very comfortable. The gastropub was a great place to unwind and get a good meal at a decent price for San Fran. Loved the coffee and tea facilities in the lobby on a morning - was a really nice touch. Also the lobby area was very relaxing. Staff very helpful and friendly. Rooms clean and with all the comodities you would expect. We appreciated the superior service by the front desk staff and concierge. We were given a corner suite, and it was lovely. The wine reception and yoga mat in the room were bonuses. The bed was so comfortable. I loved that it was well within walking distance to Union Square and a cab ride to AT&T park was very cheap! The staff was incredibly friendly, and the more than welcomed my Yorkshire Terrier as a guest. I thought this was a great experience complete. The mattress was far superior than other hotels in San Francisco. I would definitely stay here again. Very warm, welcoming staff that love their jobs. Bravo!. Great reception area and very comfortable rooms. Extremely friendly and helpful staff. The hotel also offers a free glass of wine in reception for residents between 5.00 and 6.00 PM. - A really nice touch. We liked the coffee in the lobby in the morning and the wine reception between 5 & 6 pm. We were able to meet other guests. The staff was very helpful and professional. The bed was comfortable too. The Hotel room and foyer were very nice. The free happy hour between 5 & 6 is a great idea and we met some lovely people there. Tea & coffee facilities in the mornings is a nice touch. Location, beautifully decorated, upgraded to a Suite, close to Resturants & cafes, friendly staff, and the free coffee/ evening drinks to meet other travelers , staying at the hotel. the staff were very friendly and would help you when ever they could the wine evening was a good thing as you could meet other people who were staying all in all a good place to stay. Good Location. Nice restaurant and bar in Jaspers connected to hotel. Great service. Doorman out front to feel safe. Staff answered questions. Very friendly. Would stay here again. Comfortable bed. Lots of hangars in closet. Clean. Quiet, even though room was over street in front of hotel. Very helpful staff. Affiliated restaurant was good for breakfast. We enjoyed everything about the Serrano from its very friendly staff, to its well presented rooms and public areas, also the location and the complimentary morning tea and coffee. Value for money, Proximity to Union Square & most of all, the staff, who were all extremely helpful, warm & welcoming. We will definitely return on our next trip to SF!. This is a great hotel and I would recommend it to anyone, the staff were lovely, the location was great and it was very comfortable and had everything we needed. The hotel was wonderful. I loved that there was wine in the afternoon and coffee in the morning. The rooms were very comfortable and the staff was friendly. Very kind staff and location (5 min from the Powell street bart station). Many complimentary services available. Prices are quite high but good for the zone. We stayed 2 nights at the Serrano hotel, and for a downtown hotel, it was comfortable, not too noisy, but obviously you can't fight against police sirens. The location and the staff were incredible. The Serrano was key to our trip! We'll definitely stay there again or another Kipton hotel in another city. The atmosphere when entering the Serrano was captivating. The rooms were a decent size and it is very central to allow walking to the shopping areas. Staff was excellent, especially day bellman and day doorman. Price was reasonable. Bed was comfortable. Good coffee service. Nice wine reception. The ambiance, it has a warm and cozy atmosphere. The staff pleasant, professional and helpful.. It is an older hotel but renovated beautifully.. Everything! The staff was helpful in every way and their wine hour was awesome! Since they're pet friendly, we will definitely be back!. Staff & stuff. Got the upgraded room as we were travelling with a little kid. Nice & friendly people. Good shopping location. the location, a sense of being well received, the feeling of a 1930-era building where one can open the widows and feel the outside. Friendly and professional stuff. clean comfortable and well equipped room. Could not ask for more. Will definitely come back again. Quality of building and entrance. Wine each evening and coffee and tea in morning. The staff were very knowledgeable and friendly. Beds were comfortable Friendly staff Coffee available in the morning Clean Value formoney compared to other hotels in area. I liked the accomodations and the location. Quaint with a view of the city lights and close to restaurants and shopping. The quirkiness of the hotel was fab. Location just off Union Square. Free coffee and wine and certain times of the day. Staff is very friendly. On arrival our room was unavailable so we were upgraded from a single room to a very nice suite. Great location as only a few blocks for union square . Really helpful lovely staff . Rooms nicely done and clean. I stayed at the Serrano with my sister and we both loved everything about the hotel and our stay. It would be hard to improve upon the current facitlities and service. Well done Serrano Hotel. There wasn't a single thing I didn't like!. Bathroom on the small side with little space for toiletries. Warer pressure of shower head non adjustable and uses way too much water in time of drought, as well as the toilet. Wifi too hard to get on to. Kept asking me to join as a loyalty member but I am too swamped with these programs. Otherwise it said it would bill my room though it was meant to be free. Login was way too long even if it did work eventually. I emded up using me own 3g but it would have been nice to save my data allowance. The hotel is right on the edge of the Tenderloin district we had no problems as a young couple but the amount of homeless people right outside the door may be considered intimidating especially for single females. In fairness homelessness is a massive problem in San Francisco and you will probably encounter it wherever you stay. We stayed on a weekend and found outside noise a bit loud from our rooms (can't we do something about banning Harley Davidson noisy cycles??). I guess that happens in major cities downtown (I live in downtown Calgary Alberta and its noisy there too (including the Harley's). They need to be silenced!. It is on the edge of the Tenderloin district and there are quite a lot of 'interesting' people in the blocks surrounding the hotel and by the main shopping centre/Market Street. But this is similar to any hotel in the area so it wouldn't be a reason not to stay here - just be aware. Suggest moving the toilet farther away from the wall. Couldn't sit fully on the seat. Also suggest a switched outlet from the entry light switch to one of the lights at the bed. Couldn't figure out how to program the clock for the correct time. The shower would take a very long time to heat up and on a cold night it was not fun getting in to a freezing shower, after the first night I knew to let it run a 2 mins before getting in, as I said it took ages! A bit scary being so close to the tenderloin district and all the homeless people around, although they seem to be all over sf, the hotel however is very safe just got to avoid some areas when you leave the hotel. All positive. Room could have a more comfortable chair in it other than business desk chair, View was uneventful but that is part of being in a highrise city. Nothing really, other than coffee facilities in the room but you compensated for that which most hotels in the USA do not. - As other reviews have said, the hotel is on the edge of a slightly rough neighborhood. However, there is a lot of footfall in the area and at no time did we feel unsafe. Just stick to the main road later at night. some staff in Jasper's were quite unfriendly, wifi in some rooms was non-existent. Walked a few of blocks in the wrong direction and quickly realised we'd wandered into the tenderloin district which is best avoided. The room wasn't huge and the area directly outside the hotel was ok - not fantastic. The room was small but we didn't spend a whole bunch of time in it as we were out exploring the city and surrounding area. There are small lamps in all light switches in the room and they are on all the time so that at night you never get a complete darkness in the room. It was quite irritating for me. Parking was EXPENSIVE - but it is in all of San Fran. Neighborhood can be a bit sketchy, but I was fine walking by myself. Could have done with more internet facilities - a computer downstairs for visitor use would have been ideal. Also complimentary internet in the rooms instead of $11 per day. Sadly, the Jacuzzi tub did not work. However, the hot soak was greatly needed after a day of shopping. The beds were incredibly small. Way too small. Very uncomfortable. The bathroom was also too small. Barely enough room for 1 person to get ready in. Unfortunately, this influences my decision to stay again. We really have no complaints with the hotel. The homeless outside the Hotel but this wasn't confined to the Serrano. Nothing. Could have used a second chair rather than a hassock. Hotel at edge of unsavory neighborhood (not dangerous, but a lot of bums around). A little tired in the decor. I have no complaints, it was fantastic. While the location was good if you traveled to the west the area was a bit seedy. We notified the hotel twice before our arrival of my allergy to down and double checked at the desk when we got there, yet there was still down in the room. beware the aggressive homeless population! We're from Seattle (we have a large homeless population as well) and we've never experienced anything that "IN YOUR FACE".it almost got scary a couple times. The toilet was right up against the wall in the bathroom which didn't allow enough room if you were a little bigger. Room was smallish, but we knew that. Bathroom was tiny, smaller than we thought. Shower/tub was difficult to stand in based on size. Room rate was slightly higher on last night with no reasonable explanation given. Some of the nearby neighborhood could be a bit scetchy with many homeless panhandlers.. You just have to ignore them.. Nothing!. Parking prices in the area are outrageous! Ended up paying this same amount of money for parking as it was for renting a Jeep. No pool. First bedroom we had was too small with all our luggage. We were moved to a far better room. Not quite walking distance to Wharf; Not much space in bathroom to spread out toiletries and such; Expensive to park car Hairdryers were not the best. Parking Fees. :(. The amount of homeless people begging in the streets of San Francisco especially in the Powell Street area. No reflections at all on the hotel. Nothing. The street that the hotel is on is not the nicest but we had no problems Rooms are small.

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Hotel Spero Información general de las habitaciones

Tipo de habitación	Máx	desde
Suite Executive [Información de la habitación]	2	desde USD 228.75	Buscar
Suite executive con zona de estar separada por una cortina. Cuenta con TV de pantalla plana con vídeos a la carta y Nintendo, minibar con aperitivos gourmet, albornoces de alta calidad, ropa de cama italiana Frette y baño con artículos de aseo gratuitos Bigalow.
Suite de lujo [Información de la habitación]	2	desde USD 266.25	Buscar
Esta es la suite más amplia y cuenta con zona de estar con sofá y vistas a la ciudad separada por una cortina. Cuenta con TV de pantalla plana con vídeos a la carta y Nintendo, minibar con aperitivos gourmet, albornoces de alta calidad, ropa de cama italiana Frette y baño con artículos de aseo gratuitos Bigalow.
Habitación Deluxe con cama grande [Información de la habitación]	2	desde USD 153.75	Buscar
Esta habitación amplia ofrece vistas a la ciudad y dispone de minibar con aperitivos gourmet, TV de pantalla plana con Nintendo y vídeos a la carta, albornoces, ventanas adicionales, ropa de cama italiana marca Frette y baño privado con artículos de aseo gratuitos marca Bigalow. Equipamiento habitaciones: WC, Videojuegos, Televisión por cable, Televisión de pago, Teléfono, Servicio despertador, Secador de pelo, Reproductor de DVD, Reproductor de CD, Radio, Plancha para la ropa, Minibar, Escritorio, Equipo de planchado, Cuarto de baño, Complementos de baño, Calefacción, Caja fuerte, Bañera o ducha, Albornoz, Aire acondicionado
Habitación Deluxe con cama extragrande [Información de la habitación]	2	desde USD 168.75	Buscar
Esta habitación amplia ofrece vistas a la ciudad y dispone de albornoces, ropa de cama italiana marca Frette, baño privado con artículos de aseo gratuitos marca Bigalow, TV de pantalla plana con vídeos a la carta y Nintendo y minibar con aperitivos gourmet. Equipamiento habitaciones: WC, Videojuegos, Televisión por cable, Televisión de pago, Teléfono, Servicio despertador, Secador de pelo, Reproductor de DVD, Reproductor de CD, Radio, Plancha para la ropa, Minibar, Escritorio, Equipo de planchado, Cuarto de baño, Complementos de baño, Caja fuerte, Bañera o ducha, Albornoz, Aire acondicionado
Habitación Doble Deluxe con 2 camas dobles [Información de la habitación]	2	desde USD 168.75	Buscar
Esta habitación amplia ofrece vistas a la ciudad y dispone de albornoces, ropa de cama italiana marca Frette, baño privado con artículos de aseo gratuitos marca Bigalow, TV de pantalla plana con vídeos a la carta y Nintendo y minibar con aperitivos gourmet. Equipamiento habitaciones: WC, Videojuegos, Televisión por cable, Televisión de pago, Teléfono, Servicio despertador, Secador de pelo, Reproductor de DVD, Reproductor de CD, Radio, Plancha para la ropa, Minibar, Escritorio, Equipo de planchado, Cuarto de baño, Complementos de baño, Calefacción, Caja fuerte, Bañera o ducha, Albornoz, Aire acondicionado

Servicios en Hotel Spero

Varios

Prohibido fumar en todo el recinto del hotel, Habitaciones para no fumadores, Habitaciones familiares, Habitaciones aptas para alérgicos, Habitaciones / instalaciones para personas de movilidad reducida, Calefacción, Ascensor, Aire acondicionado

Transporte

Alquiler de coches

Servicios de recepción

Venta de entradas, Servicio de aparcacoches, Recepción 24 horas, Prensa , Información turística, Guardaequipajes, Cajero automático en el hotel, Caja fuerte

Servicios de limpieza

Servicio de tintorería, Servicio de lavandería, Limpiabotas

Servicios

Servicios de internet, Incluye acceso inalámbrico a internet, Conexión inalámbrica a internet

Piscina y bienestar

Sauna, Masajista, Gimnasio

Instalaciones de negocios

Salas reunión / salones banquetes, Fax / fotocopiadora, Centro de negocios

General

Se admiten animales, Parking , , ,

Comida & bebida

Servicio de habitaciones, Restaurante, Desayuno en la habitación, Bar,

Actividades

Guardaesquís

Información adicional

Para garantizar la reserva, el establecimiento autorizará un depósito de 100 USD en la tarjeta de crédito utilizada. La tarifa no incluye las propinas. El suplemento del complejo incluye las siguientes ventajas: - WiFi - Llamadas telefónicas a números locales - Acceso al centro de negocios - Servicio de traslado a la zona financiera Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Condiciones del Hotel Spero

Entradas a partir de las

15:00 -

Salidas hasta las

- 12:00

Tarjetas de crédito aceptadas

El hotel se reserva el derecho de comprobar la validez de las tarjetas de crédito antes de la fecha de llegada.
American Express, Visa, MasterCard, Discover, MasterCard

Condiciones referentes a niños y camas supletorias

Se admiten niños de todas las edades.
Máximo dos menores de 13 años gratis utilizando las camas existentes
Los siguientes los niños mayores de esa edad o adultos gratis utilizando las camas existentes
Un menor de 2 años gratis en cuna
No hay camas supletorias disponibles.
Número máximo de cunas en habitación doble 1.