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Grand Sierra Resort and Casino
2500 East 2nd Street (Reno) 89525

Este complejo de 4 estrellas, situado en Reno, cuenta con spa de servicio completo, un casino grande y varias tiendas. El complejo también tiene una bolera de 50 pistas. Se halla a menos de 30 minutos en coche de la estación de esquí Mt. Rose-Ski Tahoe. En el Grand Sierra Casino se puede jugar al blackjack, a los dados, a la ruleta, al vídeo póquer o a las máquinas tragaperras. También se puede apostar en las carreras o eventos deportivos en el Lucky's y jugar al pai gow y al baccarat en el casino. El Grand Sierra Resort alberga la zona de The Beach, con un gimnasio moderno, mini karts, golf en área cubierta y campo de mini golf. El complejo también tiene 2 salas de cine. El Grand Sierra Resort and Casino sirve platos de cocina de calidad, tanto en el restaurante Charlie Palmer Steak como en el restaurante italiano Briscola. El complejo cuenta también con sitios para comer en un ambiente informal, así como diversos bares y salones. Este complejo se encuentra a 2 km del aeropuerto internacional de Reno-Tahoe y ofrece servicio gratuito de enlace con el aeropuerto. La estación de esquí de Diamond Peak queda a 45 minutos en coche.

Puntuación basada en 1711 comentarios
Excepcional

8.3/10

Habitaciones: 924

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Dirección: 2500 East 2nd Street, Reno 89525 map

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Grand Sierra Resort and Casino - Fotos

Lo que la gente dice

I loved the entire hotel and stay since I stepped into the hotel. The entrance was fantastic with all the holiday theme. Customer services was great and when I walked into the room I was impressed. It felt warm and welcoming, my daughter was so excited and the view was spectacular. I was able to see all reno and mountains. The thing that I loved the most was the bathroom. The whole room was clean and warm. I would definitely book a room again and recommend to friends. Once we stepped into the c.
todo comentarios » Our room on the 14th floor was fabulous: modern kitchenette with Microwave and refrigerator; 2 comfortable Queen beds with plenty of pillows and luxurious bedding; large flat screen TV mounted to wall; huge windows with lovely nighttime view of Reno; luxurious bathroom with floor to ceiling marble, TV screen, large shower stall with spotless glass doors. Plenty of mirrors and electrical outlets were conveniently located throughout the room. Perfect. Spot for a family. The kids got to play in the arcade, the parent who doesn't gamble went bowling, and gambler spent time in the casino. Don't get me wrong there was plenty of family time at the miniature golf course, on the go carts and at the movies. we had so much fun and didnt have to leave the property to do all those things. Had big problems with the information provided to the hotel by letsbookhotel.com. The wrong information was sent... Thank god I had my confirmation, they did not have a room confirmed for Sunday night, and had wrong rate information. Took about an hour and a couple of managers to rectify the situation. I will not use this service again. The rooms are updated to a modern style and very spacious. I liked that the casino had parts that were designated non- smoking so I could easily walk my children around. The bottom floor offered many options for family orientated activities. The hotel did not feel like a casino and I will definitely be staying there again. Pretty much everything. It's been a while since we've stayed here and still love it. We left something, called before we got home, but well after we left. Called and staff was extremely helpful on returning what we forgot. Customer service, Excellent. Room was unbelievably luxurious. Excellent qualality. This stay was a wonderful change from our usual downtown hotels. Easy and fasf check in,bags all brought up promptly. My boys are older and enjoyed all the fun. Arcade, bowling ally, movie theatre starbucks and oh ya, Johnny Rockets..we can't wait for the pool to open, we will definately be back. Check in was fast and easy. The staff at the desk were very friendly. During our stay I requested something from housekeeping and it was delivered within minutes. The room was very clean. The shower head in the bathroom was overhead and huge. It felt like it was raining on you. Awesome!. Came up specifically to see the Sandy Nuyts band performing there Friday nite. Enjoyed the music and gambling afterwards. Staff offered a late check out time, very accomodating! Good air filter system, didn't have to much of an issue with smoke, big plus!! Overall enjoyed my stay!!. The movie theater! Excellent price, super comfy couch seats, great movie. Pet-friendly. It was great to be able to bring our bunnies and not have to find a bunny-sitter for the 3 days. Great dinner restaurant choices. The staff were super friendly, professional and respectful. plenty to do at the resort you dont have to leave . outstanding food and good selection or restreaunts excelent staf, movies, golf range, pool (need adult only). With all the remodeling we would hope they keept the threater great value. bowling alley ally was aslo a grat time. We really enoyed our stayed. I took my son to cellebrate his 21st birthday, they really enjoyed the the hotel/casino and everything else. Overall, Gran Sierra is a great place to take family, still have the gambeling option, but away from the comulsion of the downtown casinos. We only stayed for one night but the value for the very nice room was exceptional. Had our trip included a longer stay in Reno we would have been very happy with our choice to stay at your hotel and have already decided to stay there if our future travels include going to Reno. I loved our room. It was absolutely beautiful. The valet parking was great , fast. I couldn't believe we even had a microwave in our room. The bathroom was so awesome, I took pictures to show my husband. Would love to remodel our bathroom just like it. My friend and I had no problem finding are room and we like the restraunts and the gift shop. I enjoyed watching the Kentucky Derby and enjoyed the West Coast Classic Rabbit Convention. And also visiting with our friend Juanita who lives in Sparks. Everything, the staff, the food, all of our needs were met in one place, we had no desire to leave the grand sierra to even look around Reno, we will be coming back to reno once a month for a few months and we will stay at the grand sierra ONLY.... The employees were fantastic. The lobby was real clean and the casino. We sent a letter to the manager about one of your employees. I hope you showed the letter to her. When we left we asked her and she said that nobody told her about any letter. The room was magnificent! The modern decorations throughout the room were great! The check-in and out process was very efficient. My wife and I are already planning another trip to Reno and looking to stay at the Grand Sierra Resort. Staff was very friendly and helpful. There were a lot of things to do such as bowling, movies,shops. It was all real nice. Charlie Palmers Steak house was excellent. Our server was over the top great. She made a wonderful experience. Big arcade for the teenagers. Full size bowling alley. Movie theatre. Several high end restaurants as well as low-end fare. Starbucks. Rooms were clean and spacious. Only 20 minutes from ski resort (Mount Rose). Great value. There room, especially the bed was extremely comfortable the only thing that could possibly improve your rooms is a chair to that has a slightly higher back for those of us with back issues other than that is was perfect. i like the hotel it self, i enjoyed playing black jack. I staying there with my kids, we spent some time at the bolling ally and the kids play area (Arcade) we will be back on a longer visit thats for sure. very nice for my recovery from surgury didnt like the 12th floor a little far for me to have to walk but it was very nice for the most part.... thank you for all of your help Lewis "Stretch" Mann. Stayed in a suite. It was very nice. The casino was tight. They are adding an indoor pool.The rooms have a microwave and fridge and flat screen tv. There is a small TV in the restroom too. Clean, comfortable beds, friendly, helpful staff in most areas. Open and airy, not crowded with slot machine like other casinos. This is my second stay at gsr and will stay there again. Rooms were very nice, hotel was centrally located for shopping. Starbucks was right downstairs and opened early! Good ventilation system, so it was not really smokey when in the casino. Our suite was homey and spacious. Had a great weekend family vacation during a basketball tournament with 971 teams. So impressed how this property handled such a large group. Thanks. Everything was excellent, from the checking in and all the staff - food great - activities great - very very pleased with our stay - have nothing negative to say only good comments. I have stayed in many different casino's while on business but have not found the comfort in rooms or beds until I stayed at the Grand Sierra Casino. Comfortable beds, Clean rooms. Great hotel and staff. We had a great dining experience at Charlie Palmer's Steak House. They treated every customer like they were special, the food and staff were five stars plus!. Loved the Cafe...had excellent food and a lot for your money! Liked the variety of slots. The room was spacious and comfortable! Liked the variety of eating establishments. The pool atmosphere was superb! Nice and spacious, family oriented with plenty of activities to go around. And they also mix in a little party atmosphere for the adults. Was reimbursed by casino mgr for a mistake I made in betting a new automated roulette wheel. Will return because of the human touch that somehow gets lost in Casinos. All the amenities... we were looking for a great overnight experience where we didn't have to leave the resort. Did I mention there's a Starbucks on the Casino floor?!. The room was amazing, staff handled our booking issues quickly and efficiently, entertainment was absolutely perfect, almost couldn't have made it any better. Over all it was good, however the people across from us were smoking weeds the whole time in the room. The smell was ouy in the hall way and into our room. The hotel has a lot to offer: gulf course, bowling alley, shopping mal, arcade, casino, outdoor pool, gym, etc. the price was unbeatable for what you got. The room was large, with a sitting area, and we had friends up for hordurves and wine, and it was perfect. The bed was really comfortable. It was quite. first i was there for the temerarios concert. the way everything went was perfect how beautiful the event center how clean it was me and my wife love it. definitely got what we paid for. rooms are very modern and clean and enjoyed our stay. we will definitely return as we made it an annual girl get away!. Loved everything about this hotel. Very quiet rooms and friendly staff.. We enjoyed two really nice meals in the Cafe Sierra and Asian restaurant. quick check in, no hassle in long line after a long drive, room service A+ jobs for cleaning n front desk quickly answer for question we asked :). The check in staff (Bonnie) was very friendly and upgraded us as it was our 37th anniversary. Had a lot of fun as everyone was very helpful. We Always stay here because there is no need to leave the hotel. Used to be a Smoke free Section on casino floor (not enforced this time :( ). I did like the rooms, except for the chip ones, there are depressing .I did like the gym with spa and steam and sauna room. bowling and golf. The room was lovely, clean and quiet! Charlie Palmer's Happy Hour oysters were great! It was close to the airport for our early flight. It is very large hotel and room with a cheap price because of Casino and location in Reno. Grand facility and grand cheap meals and buffet. Lots of variety for entertainment, restaurants, lounges, activities. Really liked the spacious room we were given. Table & chairs etc. We enjoyed the room being clean...cleanliness means more to me than things be!ing fancy..even though I like fancy & nice things also.. Hotel with casino has a good deal of family-friendly amenities including restaurants, concert venue, shops, pool and amusement park. No complaints. We prefer to stay at accomodations that include breakfast in the rate, but at exceptionallly low quoted price, we couldn't pass this one up and were so glad we didn't! There is a $10 resort fee charged at check-in that covers parking, wireless internet,etc. This resort and casino is located about a mile+ from most downtown hotels/casinos. Had big problems with the information provided to the hotel by booking.com. The wrong information was sent... Thank god I had my confirmation, they did not have a room confirmed for Sunday night, and had wrong rate information. Took about an hour and a couple of managers to rectify the situation. I will not use this service again. Went to take the family swimming on Sunday afternoon and it was adult only swimming after 4.... really, on a family oriented day?. Not enough affordable restaurants to eat at anymore. The one pizza place in the hotel was completely packed full and had a long wait as it was the only place that you could eat in for under $20 per person. We went to the buffet which was $20 each and the food was very bland and mediocre. With that kind of food it should have cost less than $10. Very disappointing and a waste of money. Wish the pool/spa/hot tub would have been 24hr. With a hotel this large, that would be a big plus. Would have liked to hit the hot tub after being up all night enjoying the music and casino. No coffee maker in the room. No fridge in the room. The TV volume default is loud (so, when you turn on the TV it is loud). Theres alot of remodeling going on the gym was moved to a room no tv music equipment was old. the spa was the same. the shoping area was non exsistant. this need to be on your web site and theres. It would have changed our descision to stay. The usb port wasn't hooked up yet. No biggy. The beautiful room made up for it. We checkin early before 11 am instead of 3 pm and we didn't like that we had to check out by 11 am and we stayed in the room until 6 pm. The machines were a little to tight. Need to redo your rooms. There was I think pop on the wall. Being charged $12.00 dollars for 2 bottles of water. Room could use updating, but I understand you are in the process. kinda smokey; weird water golf driving range. everything was great we have no negatives about it. It's not close to other casinos. No information or map of the hotel or resort in the rooms. No maps on the main floor. Had to ask for a map. Light bulb was burnt out in rm, the rms are dark with all the lights on anyway. The hair dryer didn't work. No coffee pot. My business trips require I am up by 3:00 AM and gone by 4:00 AM with no coffee to help wake me up. Lack of signage for pool hours that were different from the website hours. Would have liked the bathroom to have been more disabled friendly...higher toilet and grab bars for support. The front desk seemed a little under manned. But it was a very busy weekend with a lot going on. Pool closed. We encountered a very rude bartender... we would have sat at his bar longer to play more; but we got tired of him being a jerk to everyone who had the audacity to order a drink!. Pool bar didn't open until 11am ;). People smoking weeds in their room and our room is a non smokinh room. Other than that I would like to stay at gs again. The water on the shower was hard to adjust, and the big square shower head was large and you couldn't get around it to adjust the temp. without you being under it. No negatives for this hotel. ice machine wasn't close enough, it was long walk to the room after the elevator, no speical offers or resort coupes were issue or offered :(. Alot of hotels shopping was closed down/pool wasnt ready, The elevators were extreamly slow (10-15min) & Unsafely Over crowded. I didn't like the low rates rooms that's why we switch to a higher rate rooms. The smoke in the casino. We had a drink at Charlie Palmer's and I was miserable from it. Some restaurants not open. No morning coffee available in room. Smoke detector was covered in one room (likely from previous tenant, but hotel staff hadn't removed it), and clock radio in another room "clicked" all night until it was unplugged. Internet in room was not free.

Reservas Online Grand Sierra Resort and Casino

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Reservar en el Grand Sierra Resort and Casino es fácil y seguro. Elige fechas y envía el formulario. Seleccionar una o más habitaciones. Pulsa el botón de "reserva online" y aparecerá el formulario de la reserva. Cumpliméntalo y confirma tu reserva. Al momento recibirás un correo electrónico de confirmación.

Grand Sierra Resort and Casino Información general de las habitaciones

Tipo de habitación	Máx	desde
Habitación Estándar [Información de la habitación]	2	desde USD 20.65	Buscar
Habitación con utensilios de planchado y secador de pelo. Equipamiento habitaciones: Teléfono, Secador de pelo, Plancha para la ropa, Equipo de planchado, Cuarto de baño, Bañera o ducha
Habitación Deluxe [Información de la habitación]	4	desde USD 44.00	Buscar
Esta habitación dispone de muebles de primera calidad, zona de estar con escritorio y TV por cable de alta definición, de pantalla plana de 42 pulgadas y con canales de pago. También se la conoce como "GSR Hotel Room". Estas habitaciones están reservadas para huéspedes fumadores y no se admiten mascotas.
Suite Grand [Información de la habitación]	2	desde USD 102.00	Buscar
Esta lujosa suite para no fumadores se encuentra en las plantas superiores y ofrece vistas a Reno. Dispone de zona de estar con sofá cama, escritorio, TV HD de pantalla plana de 42 pulgadas con canales por cable y de pago y baño privado. Equipamiento habitaciones: Zona de estar, Teléfono, Secador de pelo, Plancha para la ropa, Equipo de planchado, Cuarto de baño, Bañera o ducha
Suite Grand II [Información de la habitación]	4	desde USD 75.00	Buscar
Esta suite de lujo para no fumadores se encuentra en las plantas superiores y tiene vistas a Reno. Dispone de despensa con microondas, nevera y set de café. También ofrece baño y TV HD de pantalla plana de 42 pulgadas con canales por cable y de pago. La capacidad máxima de esta suite es de 4 personas. Esta habitación puede incluir 1 cama extragrande y 1 sofá cama o 2 camas grandes. Equipamiento habitaciones: Zona de estar, Teléfono, Secador de pelo, Plancha para la ropa, Equipo de planchado, Cuarto de baño, Bañera o ducha
Suite Concierge [Información de la habitación]	3	desde USD 102.00	Buscar
Esta suite de lujo para no fumadores se encuentra en las plantas superiores y tiene vistas a Reno. Dispone de despensa con microondas, nevera y set de café. También incluye zona de estar con sofá cama, escritorio, baño con detalles de mármol y TV HD por cable de pantalla plana de 42 pulgadas con canales de pago. Los servicios de conserjería especiales incluyen acceso especial en ascensor, agua embotellada, café Starbucks, ropa de cama de primera calidad y acceso al salón VIP Concierge 25. En la suite concierge solo se pueden alojar huéspedes mayores de 21 años.

Servicios en Grand Sierra Resort and Casino

Zonas comunes

Sala de juegos, Capilla

Varios

Habitaciones familiares, Aire acondicionado

Transporte

Servicio regular de transporte desde/hasta el aeropuerto, Alquiler de coches, Alquiler de bicicletas,

Tiendas

Tiendas en el hotel, Tiendas de regalos

Servicios de recepción

Servicio de aparcacoches, Recepción 24 horas, Información turística, Cambio de divisas

Servicios de limpieza

Servicio de tintorería, Servicio de lavandería, Limpiabotas

Servicios

Servicios de internet, Incluye acceso inalámbrico a internet, Conexión inalámbrica a internet

Piscina y bienestar

Spa-Balneario, Sauna, Piscina exterior, Piscina, Masajista, Jacuzzi, Gimnasio, Baño turco

Oferta de ocio y servicios para familias

Casino

Instalaciones de negocios

Salas reunión / salones banquetes, Fax / fotocopiadora, Centro de negocios

General

Parking gratuito, Parking , ,

Comida & bebida

Servicio de habitaciones, Restaurante, Bar

Actividades

Mini golf, Esquí, Campo de golf (a menos de 3 km), Bolera

Información adicional

***La piscina estará en obras hasta julio de 2017*** A la llegada, hay que abonar un depósito reembolsable para cubrir posibles gastos adicionales. Este depósito se puede abonar con cualquiera de las tarjetas de crédito más habituales. El reembolso de estos importes puede tardar entre 5 y 7 días. Las camas supletorias solo están disponibles en las habitaciones con cama extragrande. La tarifa diaria del complejo incluye el servicio de enlace con el aeropuerto, llamadas locales y llamadas a números gratuitos, WiFi, acceso al centro de bienestar y aparcamiento con o sin servicio de aparcacoches. Esta tasa diaria del complejo está sujeta a los impuestos locales. Los menores de 21 años solo pueden efectuar el registro de entrada acompañados de su padre, madre o tutor legal. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Condiciones del Grand Sierra Resort and Casino

Entradas a partir de las

15:00 -

Salidas hasta las

- 11:00

Tarjetas de crédito aceptadas

El hotel se reserva el derecho de comprobar la validez de las tarjetas de crédito antes de la fecha de llegada.
American Express, Visa, MasterCard, Diners Club, Discover