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Hotel Cleopatra Palace
Avenida de las Américas, s/n (Playa de las Americas) 38660

El hotel Cleopatra está situado frente a la playa de El Camisón, en el sur de Tenerife. El establecimiento cuenta con un spa y una piscina al aire libre con solárium grande rodeado de espectaculares columnas romanas y estatuas de dioses en mármol. El Hotel Cleopatra Palace alberga un gimnasio y un spa que ofrece una amplia gama de tratamientos de salud y belleza y una zona de piscina termal. Las habitaciones del Hotel Cleopatra disponen de baño de mármol, balcón o terraza, conexión Wi-Fi gratuita, TV vía satélite y minibar. El Cleopatra Palace Hotel ofrece una gran variedad de restaurantes y cafeterías, como un bar de deportes y el bar cafetería Marco Antonio que sirve zumos naturales y ensaladas. Además, forma parte del complejo Mare Nostrum Resort, que incluye instalaciones deportivas y una zona de juegos para niños. El hotel se encuentra a 1 km del campo de golf de Las Américas y a menos de 15 km del aeropuerto de Tenerife Sur.

Puntuación basada en 1931 comentarios
Espléndido

8.7/10

Habitaciones: 431

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Dirección: Avenida de las Américas, s/n, Playa de las Americas 38660 map

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Hotel Cleopatra Palace - Fotos

Lo que la gente dice

Good price vs. quality ratio. Very good positioning: a stone’s throw away from restaurants & terraces + beach across the pedestrian path next to the hotel. The room was ok, clean, „up to date” furniture. Good breakfast. Bottom line, we recommend it and it is to be taken into account for a future trip to Tenerife. The wi-fi is available in the lobby and on the beach next to the hotel (not the most important thing on a beach, but sometimes can be a + ;) ).
todo comentarios » the previous reviews i have read mention the hotel is very dated i can say the the hotel is quite the opposite. the hotel was very clean and the up keep of the hotel was very good. Around the pool area was always spotless plenty of sunbeds never had to get up early and make a made rush for them. The restaurant always had a good choice, only problem was if you turn t up at the wrong time sometimes the food was cold but overall had a pleasant holiday. The hotel was a delightful surprise. We expected a surly staff in an expesive hotel like this, but they were friendly and helpful. The rooms were spacious and well equiped. When we found the piano bar, with good music, friendly waiters serving jugs of inexpesive sangia, we were in heaven. Ideally placed for long strolls along the seafront in either direction. Good shops immediately behind the hotel. Central location within easy distance of shops and restaurants, Sea front hotel. Plenty of space. Free towels for pool area and enough loungers for all. Exceptional breakfast with plenty of choice. Friendly and obliging staff. Marble stairs and corridors. Card entry only to access hotel so security is not compromised. Pleasant restaurant area with relaxing ambience at breakfast, great pool for swimming laps and good jacuzzi close by, good entertainment especially the staff show. Great access to the beach and Geranium walk. Bathroom clean with good shower. Very spacious dining room with tables not too near others. The breakfast was plentiful & very good. The pool area was very spacious. Everything was spotlessly clean & the location was perfect. I found all of the staff very helpful. The hotel location and cleanliness were important to us and met our expectations 100%. Our balcony overlooked the sandy bay. The hotel was close to all amenities including a shopping area. We enjoyed our stay and hope to return again. Everything about this hotel, from the staff, breakfast, location, spacious rooms, cleanliness, luxury, pool options, access to sister hotel facilities, was all 10 out of 10 for us apart from the one issue I've mentioned. The location near the beach is lovely. We got also good help, as we noticed, that we had made our room reservation too short. We were although able to stay in the same room for extra two nights. Thank you!. hotel facilities, location and really helpful staff. All the staff we met were great, not just the front office. Gala buffet good fun and table waiter (Juan) went out of his way to assist. The location is good. Close to shops, restaurants and to the beach. Beach promenade is nice for morning walking/jogging. The hotel arrange nice summer parties. The breakfast is nice. Location was convenient, friendly, helpfull staff, clean rooms. Amazing trip on catamaran to see pilot whales was sugested by hotel! Close to shopping centres and restaurants. Very good location of the hotel - close to the beach and shopping center; good breakfast, nice personnel; two swimming pools; in general we spent a great time over there. The location and all the facilities were great, breakfast there was always something for everyone, staff went out of their way to be helpfully, really enjoyed the hotel. The whole experience from check in was superb.a very well run hotel, great food. Beautiful surroundings, a five star hotel x we were given an upgraded room, wow sea view. The exceptional friendly service from the staff and the standard of maintenance of the hotel. This was our third visit and we will be back again in the Autumn. The staff were freindly ,the location was ideal for the shops beaches and restuarantes.The food was good,we only had breakfast,but it was not outstanding. We had a fantastic room on 4th floor with beautiful sea views .It was lovely having our beach towels brought to our room.Reception staff were very helpful. Luxurious, big and well designed hotel on the beach and opposite 'the posh strip' for loads of shops and restuarants. Excellent spanish show on site. The hotel was in an excellent location.A lavish buffet breakfast was provided and a varied selection of entertainment was provided in the evenings. Right by the beach in a good location. You can walk to everywhere you need. We would sot there again - this was our second visit to this hotel. Location was excellent. In between two more populated resorts.Facilities were good and we would recommend this hotel to all our friends. Very good location with direct access to the beach. Perfect breakfasts with a rather wide choice. Relaxing atmosphere. Friendly staff. We like that the hotel is close to the beach, beach promenade, shops and resturants. Lovely breakfast and fresh towells every day. I had stayed in this hotel early, and I had to say that the hotel was terribly changed.but location is nice, the breakfast is good. very professional receptionists quiet and luxurious atmosphere upgraded rooms on the 4th floor with private pool friendly staff. Beautiful hotel and great location. Breakfast fantastic and hot plates available for your hot food. Would stay here again. really good holiday staff friendly would go back but would want a room that gets the sun! as 4 weeks is a long time. We liked the staff. The location. The cleanliness that was maintained at all times. The breakfast was excellent. Good quality room and balcony. Excellent breakfast. Free parking. Relatively quiet location next to the beach. Top location in PDLA right on beach with lovely prom walk to Loa Christianos, Costa Adeje and all the shops. location is the best one in Tenerife; fresh bed linen and clean floor; good breakfast; very beautiful hall. Everything. Since the first moment you feel very welcome. Location fenomenal. Buffet breakfast very good. Location of the hotel is perfect and breakfast was very good with fresh orange juice and champagne!. Everything is fantastic at the cleopatra,staff,location,food rooms the lot no need to say any more!. Hotel on the beach and near shops and restaurants, clean and spacious, very good breakfasts. Very good location, clean and spacious room, tasty breakfast, wide selection of tv channels. We enjoyed the beach side , food & restaurant, overall it was very nice & relaxing. Breakfast choices Hotel location Large (6 foot) bed Pool & Jacuzzi 25th Anniv. party. Proximity to all amenities. Overlooking the beach Quality of facilities. Service Staff. i think all of thing except internet wifi and bed(seperate bed join to gether) is good. The location of the hotel was right on the beech, close too all the shops,bars etc. Access to internet; excellent. Location; excellent. Access to sunbeds; excellent. bathrobes in the rooms, because in the morning and late at night sometimes cool. We like everything in the hotel from the check in until check out. Really friendly and helpful staff. Very happy with our stay here. Great location Fantastic breakfast moderncleanrooms great pool. Everything, staff welcoming, hotel beautiful location perfect. Staff very good. Always get requested room number. Position. Superb location friendly staff very nice room with sea view. Miscellaneous: Quite difficult to catch the wi-fi in the room. i know it sounds a bit petty but not being able to where dress shorts to the evening meal, there where other guests wearing three quarter length trousers which looked like tracksuit bottoms but you are not aloud to were dress shorts doesn't make sense to me. The architect was flamboyant at times, with vast public spaces, marble floors, and nude female sculptures at every corner. Too get to our room with bags involved two seperate lifts and a long walk in between. Some loud music heard until the early hours most nights if room is on lower floors. Pillows lumpy, charge of nearly e3 a day to make use of the room fridge was outrageous- cheaper to buy a carton of milk each day for tea (always take your own kettle!). The only niggle i would have is that I did not want to go into the nediterranean Palace for evening entertainment. I went into the piano bar in the Cleapatra but would have stayed there longer had there have been some nighttime entertainment ie. Flamenco shows or cabaret. Didn't like the two single beds attached together to make a double bed. As a client having coeliac disease and requiring gluten-free diet is often problematic in holidays. I got a tasty breakfast in Cleopatra every morning. I would still wish to have more assortment for bread, biscuits and crackers. The usual clients had so lovely delicacies. Müsli and Cornflakes are also possible to serve gluten-free. one evening buffet was a bit disappointing but the rest of the food was very good. People bringing big bags into the breakfast room, stealing food every day.If they can afford staying in this hotel, Iˋm sure they can afford to pay for lunch and dinner later on. People putting towels on the sunbed early in the morning, and not showing up before noon or later. Free wi fi only in the balcony, very poor signal in the room. Very limited choice of food in buffet. Same food every day. Room service wasnt available on sunday evening. Impossible to reach them over the phone. Old furniture equipment; hard mattress; towels not changed every day; free wi-fi doesn't work in the room; the hotel didn't pay attention to other nationalities - all treated and considered as Russians. We booked for room with pool, as this time of year (Nov) the sun does not get onto the balconies pool side this was a waste of money, this should be made clear when booking. small criticism, vent in bathroom room 8304 covered over'. This is not a 4 star hotel,the room facilities were sparse,no ironing equipment, no tea making facility ,no proper shaving mirror,the double bed was two singles stuck together with the consequential hard shoulder in the centre ,all in all one felt like being in a pensioners convention,enforced by the inccessant piano music played as background music,to sum up the staff were doing well and the owners were cashing in and allowing the fabric of the building to decay. Booking of sunbeds in the morning and obviously not enough umbrellas as someone took ours while we were swimming in the pool. Beds were very hard. It's a lively resort! If you want a really quiet room ask for one overlooking the pool or with a sea view. If floors are meant to be smoke free then that should be enforced and via room staff observed. We had an incident of smoking in the next apartment(3rd floor) and although this was dealt with eventually it caused issues with our neighbours. Do not use the bar near the pool - I was offered the sour fruit salad. No coffee and tea fascilities. The room was cleaned very bad: even the bath during the 2 weeks was cleaned not more than 4 times. for dinner one cannot sit outside. Difficult to find fault but the water for the tea could have been warmer. We Irish love our tea!. was there for 4 weeks no sun on room at all on the balcony despite what time of day this was dissapointing if it cost more to have this all it required was the info to enable me do it the first room given was ground floor overlooking a car park not what I would expect considering it was our honeymoon and birthday and prior notice given to you. We did not like the fact that tea/coffee making facilities were not available in our room. Also we would recommend that a bath mat be placed in the bath as we found the bath very very slippy when we were showering and had to be extremely careful each time we showered. Glitzy decor not to our taste. All sunbeds "reserved with towels etc" by 0900 but not actually used until much later. The "Queen Anne" bed was 2 singles pushed together so I kept falling down the gap. Toilet and Fridge didn't work had to be fixed. No consierge at the resturant (on our first night) so had to walk round like lemons trying to suss how to get a table etc - lack of attention to detail. small swimming pool; poor menu at the open cafe next to the pool; the balconies are too close to each other. None. Rooms are a bit outdated. Having to leave after only a week. We had a good room with a sea view but it was just above reception and coaches were arriving to drop people off frequently throughout the day. Very slow Internet connection, impossible to browse sites or use Skype. On 3rd day the Internet stopped working entirely and was down for whole day and night. Lack of hotel entertainment Hotel falls silent at 11pm. Having to pay full hotel tariff on arrival, without warning. Rules of hotel say " no reserving of sunbeds". This is ignored by guests and not enforced by staff or notices. As usual many beds remain "reserved" by towels & not used all day - and its not the germans this time! All else is good. could not fault this hotel at all. They asked to clean the room early in the morning (before 0900). in the daytime severely hampered by the noise of construction in side buildings in the rooms next to the Pyramid. Squeaky chairs in breakfast areas towels on loungers people stealing food at breakfast. Absolutely nothing to dislike. Breakfast, only one fresh orange machine. Checking out takes far too long. There should be a dedicated check out counter as it can make you late for departures. The name of the hotel is on a very small sign and is easy to miss.

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Hotel Cleopatra Palace Información general de las habitaciones

Tipo de habitación	Máx	desde
Habitación Doble - 2 camas [Información de la habitación]	2	desde EUR 143.70	Buscar
Esta habitación está equipada con aire acondicionado, balcón, conexión Wi-Fi gratuita, TV vía satélite, minibar y baño de mármol. Equipamiento habitaciones: WC, Televisión satélite, Televisión de pago, Teléfono, Servicio despertador, Secador de pelo, Radio, Minibar, Escritorio, Ducha, Complementos de baño, Caja fuerte, Bañera, Balcón, Aire acondicionado
Habitación Doble con vistas al mar - 2 camas [Información de la habitación]	2	desde EUR 161.89	Buscar
Esta habitación está equipada con aire acondicionado, balcón con vistas al mar, conexión Wi-Fi gratuita, TV vía satélite, minibar y baño de mármol. Equipamiento habitaciones: WC, Televisión satélite, Televisión de pago, Teléfono, Servicio despertador, Secador de pelo, Radio, Minibar, Escritorio, Ducha, Complementos de baño, Caja fuerte, Bañera, Balcón, Aire acondicionado
Habitación Doble 2 camas con vistas a la piscina [Información de la habitación]	2	desde EUR 127.33	Buscar
Esta habitación está equipada con balcón con vistas a la piscina, conexión Wi-Fi gratuita, TV vía satélite, minibar y baño de mármol. Equipamiento habitaciones: WC, Televisión satélite, Televisión de pago, Teléfono, Servicio despertador, Secador de pelo, Radio, Minibar, Escritorio, Ducha, Complementos de baño, Caja fuerte, Bañera, Balcón, Aire acondicionado
Habitación Doble - 2 camas (2 adultos + 1 niño) [Información de la habitación]	2	desde EUR 172.81	Buscar
Habitación con aire acondicionado, balcón, TV vía satélite, minibar y baño de mármol. Equipamiento habitaciones: WC, Televisión satélite, Televisión de pago, Teléfono, Servicio despertador, Secador de pelo, Radio, Minibar, Escritorio, Ducha, Complementos de baño, Caja fuerte, Bañera, Balcón, Aire acondicionado
Habitación Doble con vistas a la piscina (2 adultos + 1 niño) - 2 camas [Información de la habitación]	2	desde EUR 154.62	Buscar
Habitación con aire acondicionado, balcón con vistas a la piscina, TV vía satélite, minibar y baño de mármol. Equipamiento habitaciones: WC, Televisión satélite, Televisión de pago, Teléfono, Servicio despertador, Secador de pelo, Radio, Minibar, Escritorio, Ducha, Complementos de baño, Caja fuerte, Bañera, Balcón, Aire acondicionado
Habitación Doble Superior con piscina privada - 2 camas [Información de la habitación]	2	desde EUR 184.63	Buscar
Habitación con terraza y piscina profunda privada. Equipamiento habitaciones: Zapatillas, WC, Televisión satélite, Televisión de pago, Teléfono, Servicio despertador, Secador de pelo, Radio, Minibar, Escritorio, Ducha, Complementos de baño, Caja fuerte, Bañera, Balcón, Albornoz, Aire acondicionado

Servicios en Hotel Cleopatra Palace

Zonas comunes

Terraza, Sala de juegos,

Varios

Habitaciones para no fumadores, Habitaciones familiares, Ascensor, Aire acondicionado

Transporte

Servicio regular de transporte desde/hasta el aeropuerto, Alquiler de coches, Alquiler de bicicletas,

Tiendas

Tiendas en el hotel, Peluquería / Salón de belleza

Servicios de recepción

Venta de entradas, Recepción 24 horas, Prensa , Guardaequipajes, Cambio de divisas, Caja fuerte

Servicios de limpieza

Servicio de tintorería, Servicio de planchado, Servicio de lavandería

Servicios

Servicios de internet, Incluye acceso inalámbrico a internet, Conexión inalámbrica a internet

Piscina y bienestar

Spa-Balneario, Solárium, Sauna, Piscina al aire libre (todo el año), Piscina, Masajista, Gimnasio, Baño turco,

Oferta de ocio y servicios para familias

Zona de juegos infantil, Niñera/Servicios infantiles,

Instalaciones de negocios

Salas reunión / salones banquetes, Fax / fotocopiadora, Centro de negocios

General

Parking gratuito, Parking , , ,

Comida & bebida

Servicio de habitaciones, Restaurante, Bar,

Actividades

Playa, Pista de tenis, Mini golf, Mesa de ping pong, Dardos, Cenas temáticas, Campo de golf (a menos de 3 km), Billar, Aeróbic,

Información adicional

Las tarifas del régimen de media pensión para las estancias del 24 de diciembre incluyen un suplemento obligatorio por la cena de gala que se celebra esa noche. Las tarifas indicadas para las estancias del 31 de diciembre incluyen un suplemento obligatorio por la cena de gala que se celebra esa noche.

Información general de las habitaciones

Todas las habitaciones tienen cuarto de baño de mármol y una terraza o balcón.

Los alrededores

En la zona local hay 5 campos de golf. También puede pasarse por el centro comercial cercano, lleno de bares, tiendas y boutiques de moda.

Más información del hotel

Este hotel está formado por 3 edificios: el Palacio Julio César, el Palacio Cleopatra y el Palacio Marco Antonio. A su llegada, podrá disfrutar de una copa de cava como regalo de bienvenida.

El spa Mare Nostrum se especializa en los tratamientos de talasoterapia, que le permitirán disfrutar de una estancia relajante. También cuenta con sauna, baño turco, parque acuático e infinidad de tratamientos de salud y belleza. No dude en pasarse por la exclusiva zona Chill Out, en la cuarta planta.

Además, el complejo dispone de un gimnasio que ofrece varias clases organizadas, una peluquería y una boutique, así como de un servicio de alquiler de bicicletas para que pueda explorar la zona local.

Restauración

El amplio Palacio Mediterráneo del hotel sirve gran variedad de platos bufé y una cocina temática, que puede disfrutar tanto en el comedor como en la terraza. También ofrece un bufé internacional Mare Nostrum, con infinidad de sabores.

Puede escoger entre uno de los 3 restaurantes a la carta, que sirven bistecs y especialidades de la cocina asiática y mediterránea. Otra opción es pasarse por el restaurante Windsor y disfrutar de un ambiente gastronómico más íntimo.

Durante su estancia, puede degustar todo tipo de zumos naturales recién exprimidos y ligeros tentempiés en el bar Vitamina.

Detrás de la piscina y de camino a la playa hay muchos otros restaurantes y bares.

Condiciones del Hotel Cleopatra Palace

Entradas a partir de las

14:00 -

Salidas hasta las

- 12:00

Tarjetas de crédito aceptadas

El hotel se reserva el derecho de comprobar la validez de las tarjetas de crédito antes de la fecha de llegada.
American Express, Visa, MasterCard, Diners Club, Maestro

Condiciones referentes a niños y camas supletorias

Se admiten niños de todas las edades.
Un menor de 2 años gratis en cuna
No hay camas supletorias disponibles.
Número máximo de cunas en habitación doble 1.