The Glen Boutique Hotel & Spa Comentarios

3 The Glen, Sea Point (Cape Town) 8005

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Great staff all was excellent!

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The staff were great, just couldn't do enough for you. Breakfast is also of a high standard with an excellent continental selection as well as choice of hot options plus on the weekend you can have breakfast until 12 pm. Nice Massage options as well.

Some minor details about the rooms, small things that need to be fix, but nothing major.

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Great hotel with great staff. Swimming pool, spa, free wifi and excellent breakfast.

no elevator, hopefully staff took care of my luggages

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Friendly and helpful staff Excellent breakfast

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Extremely friendly and helpfull staff. Given the discount we got for booking the room via letsbookhotel.com, great value for money for the luxurious room, superb breakfast and great facilities such as the two swimming pools and the sauna and steambath.

Cockroach in the shower, but disappeared by himself. Sauna and steambath open at 6pm, but are actually only warm quite a bit later.

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The breakfasts were fantastic. In addition to an elaborate cold breakfast with breads, cereals, fruit, nuts, yogurt, there were also a number of hot breakfasts that could be ordered. I was a solo female traveler in Cape Town for 4 nights and I felt very uncomfortable staying in a room on the lower level of the hotel. They immediately moved me to another room. I was very impressed that they took my concerns so seriously.

Some ants were coming into the room through the air conditioner system. When I alerted the front desk, they took care of this right away.

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The staff was outstanding!

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The decor, the staff was very friendly and made u feel at home! Breakfast was well presented and very tasty! In one owed Awesome!

Nothing

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The staff where very attentive and friendly, the facility was very comfortable and clean. I loved it.

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Staff freindliness Service orientation Pushing beyond boundries Boutique hotel stay was a personal experience

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Friendly and well inform staff. Excellent breakfast and other meals om menu

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Friendly Great accommodation Great service Great breakfast Great position Great value

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Everythings Perfect, Wonderful hotel, Really Nice days there, the breakfest pretty good and the room to confortable, nice spa, I recommend and I will come back on summer!

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Reception, friendly, good breakfast, Great value for the money,

Leaking on our towels, but not a major problem.

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Everything excellent quality and very cheap for what you get

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Glen Boutique was amazing value for money. i will definitely stay there again.

Nothing

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staff and modern room excellent breakfast. great underground parking with lift to your room. two pools and indoor jacuzzi.

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friendly and helpfull staff. comfortable rooms and the food

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Great location with easy access to many different activities including downtown, Cape Point, wine country. Very friendly and helpful staff, and (at least in the winter) incredibly low prices for an amazing value.

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Great staff, excellent service , lovely hotel. I highly recommend it

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The hotel is modern and funky. The room was extremely comfortable and the price was outstanding for the style and calibre of hotel. The staff were incredibly helpful, professional and friendly. Breakfast was fantastic, with special mention to the orange juicer avaiable for freshly squeezed juice.

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Stunning Staff, Friendly and very accomodating. Fantastic service

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Friendly welcoming staff, wonderfully comfortable and private room, magnificent breakfast!!

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Everything was to my satisfaction.

N/A

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The staff were incredibly welcoming and helpful. I arrived early and they did their best to accommodate me. The room was fabulous, amazing decor and had small things that made my stay so easy. There is an english plugpoint already provided and a usb charging adapter. Amazing!

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Well managed hotel.

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Superb service throughout, extremely friendly, helpful and professional attitude among staff. Senior staff members like Philip Botha and Riann van der Merwe especially couldn't do enough to make one's stay enjoyable. Great value for money. Would recommend this place wholeheartedly to everyone.

Nothing.

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We really enjoyed the friendliness of the staff and the small gestures of luxury. The room and en-suite bathroom were spacious and luxurious. We recieved more than what we expected for the price.

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Everything about the hotel was excellent. The staff were great and the ambience of the place fantastic

Nothing really.

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The staff were great, just couldn't do enough for you and the hotel itself is a great mix of the old original house and newly built annex with lots of facilities, including a bar, jaccuzzi (if the weather allows), good size pool etc.Breakfast is also of a high standard with an excellent continental selection as well as choice of hot options. The breakfast room is a lovely location with comfortable chairs and soothing background music being played, all getting the day off to a great start.

There were one or two tiny irritations in our particular room which could do with attention, a battered bedside lampshade and a safe which didn't work. The tv signal wasn't great but that is possibly down to the horrendous weather we experienced while in Cape Town, including a hail storm. However the guys at the hotel were great when we returned looking like drowned rats and even lit the big open fire and served us coffee.

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I liked all the facilities on site. The staff was super nice and the swimming pool area awesome. Am just running out of words the place is beautiful.

I don't like the fact that the room that I was in does not have air-conditioner because during the weekend that we were there it was cold and didn't have any facility to make the room warm. And now I was thinking of a situation whereby it would be hot and there would be nothing that would help us keep the room cold.

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Perfect location and amazing breakfast!

Maybe our room could have been a little cleaner

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Nice hotel, clean and enjoyable

I booked a room and was than offered a upgrade but had to pay.

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Set up

None

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Everything,the service super

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This hotel is just perfect, including the stylish interior and exterior, the location, and especially the staff. We enjoyed our stay and will recommend it to everyone. Thanks for the helpful travel tips every day. The price/quality ratio is also exceptionally good.

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Great facilities, great food, impeccable service.

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Perfect place!!! One of the best which I saw in South Africa. First of all, because of owners - nice, helpful people! Everything in the hotel is new, there is the big garden, good English breakfast. The owners advised us the good cafes for dinner, it was perfect too. Wanna back again to this place.

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1) The staff and management are friendly and always willing to help. 2) The rooms are clean, spacious and beautiful (We stayed in 3 different rooms) 3) The location is within walking distance to food and shopping area. A car will be extremely useful because it is near to Camps Bay which is beautiful 4) The prices are very reasonable for the type of breakfast they provide, the facilities of the hotel, the decor of the rooms, service standard of their staff, free wifi in all areas, mountain and sea views from all my rooms and free parking for my rented car. I will specifically mentioned some of the staff in the hotel because after staying for 7 nights we had numerous encounters with them. 1) Ruan, he is warm, helpful and never fail to give us a smile whenever we see him. Even thought there was a misunderstanding on one of the booking - shark diving trip, he honoured his words and settled the issue for us. We are fortunately to have met a fine young man like him. 2) Rinna, he is jovial, caring and always carry with a smile with him. His attentiveness and meticulous way of handling things made us feel secure and safe. Thank you for making our stay so enjoyable. 3) Philip, he is helpful and keen to offer his help every time we see him. We felt bad that because of our request he had some miscommunication with the tour operator. The issue did not end well but it will settled eventually. Thank you Philip for trying your best and we appreciate your kind intention. 4) Phil, a true leader and a man of his words. We missed out our trip to Victoria Falls because of some miscommunication between the hotel staff and tour operator and that was depressing because we wanted to celebrate our birthday there. When Phil knew about it, he went all the way to assist us and eventually we made it and my GF was elated and happy to spent her birthday inside one of the wonder of the word - Victoria Falls. Thank you Phil for saving our 17 days birthday trip with your kindness.

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My wife and I stayed at The Glen last month. We experienced a level of service which is very rare. Special thanks to Phillip Botha who was really incredible: organizing a rental car, giving advice on what to see, making numerous phone calls, bookings, etc.... Really fantastic. thank you Phillip and your team, you are doing great! Will be back!

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Room was big and comfortable. Breakfasts very tasty. Pool looked great.

No hair dryer in the room initially. Room 11 is extremely noisy. You can hear people walking on a wooden floor above almost 24 hours a day. We were woken at 07h15 on the Saturday morning so they could access an electricty box. We had only gone to bed at 01h00 so that was not pleasant. The tv did not work initially.

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Fantastic service clean a wonderful place to stay would recommend anyone to stay there really fantastic. Will return many times I. The future

N/A

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We were made to feel special from the moment we arrived

No shower cap (very small complaint)

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Warm welcome, efficient book-in. Large room & bathroom, underfloor heating in bathroom. Very pleasing & flexible breakfast times on Sunday. Good breakfast enhanced by being able to sit out on the pleasant patio.

Warm water ran out in our bathroom on Sunday morning, luckily it was a warm day.

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Staff friendliness and making it extra special for us.

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breakfast

small tv screens in the room

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Great place to stay. Very central and yet located in a very quiet area. The decor and the attention to detail is superb. The friendly staff goes out of their way to ensure your utmost confort and willing to assist in all ways possible.

Next to nothing really.

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Welcoming and accomodating staff. Breakfast served over a long period of time so no need to rush. Room spacious

Hard floors in corridors means sound does echo/travel

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This is a very well run Boutique Hotel, very intimate. The setting is very tranquil and relaxing.

nothing.

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From arrival to departure the staff could not help but to assist and help. This hotel is highly recommended, it is central, rooms are clean and outstanding quality and excellent value for money. If you like to relax this hotel will meet all your expectations.

What is there not to like, Nothing, this Hotel deserves to only receive excellent reviews.