All the little extra touches ,like turning the bed down,the lamp turned on for when you went in,chocolate on the pillow.The propriertors always smiling and took the trouble to be really nice - excellent all round especially the owners and staff

We were all (including our 4 year old) made to feel very welcome and the atmosphere was very relaxed and friendly. The room was lovely and very clean. This was one of the best hotels we have stayed in and we would definitely like to return. - Exceptionally friendly and helpful owners, comfortable rooms, excellent food. Very good value.

The personal attention from the staff was second to none. Nothing was too much trouble from when we arrived ( offering to carry the bags etc ) to ensuring the room was O/K for us ( managing to provide the type of room we requested ), to meeting all our needs at breakfast and checking we were happy with our stay there prior to departure. - Excellent…

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on everything. very nice helpful, friendly owners and staff. could not do enough for me. Fantastic sausages!! Thank you Peter I would not consider staying anywhere else in Eastbourne unless you had no vacancies. Ally

The people who ran the hotel were very friendly and helpful. The food was very good and spoilt for choice. It was warm and comfortable. - The staff were very friendly and helpful. Hotel ideally located for centre of Eastbourne. Breakfast very good.

Good space in the room and bathroom. Good bed, with blanket rather than duvet. Good selection of furniture. Good dining room and good breakfast. It was all good. - the staff so very friendly and helpfull, rooms are being redecorated and look super, the beds so big and comfortable, brilliant nights sleep

Le lit spacieux et confortable. Le look traditionnel anglais et soncharme. La vue sur la mer. / Spacious and comfortable bed. Traditionaland charming looks of the hotel. View on the sea. - very convenient and low cost

Good position for the the town centre and coastal walking. Excellent large sea view room with good sized en suite.Copious hot water and a bath with shower.Quiet and well serviced room.Barbara the receptionist was excellent and made us most welcome from the start.She was pleasant and very willing to assist us with the parking vouchers enabling us t…

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o park right opposite the hotel for our entire stay at the budget price of £1 per day.The breakfasts were varied and cooked freshly so always arrived - Parking was easy. They don't have a car park but there is 1 hour parking in front of the hotel and you can buy one or more tickets for 24 hour parking on the street: £1 per day. The staff were very helpful. For example, they were happy to put our mountain bikes in their conference room overnight, to avoid leaving them in our car. The full English breakfast was very high quality. Overall, we felt we'd had a better experience at a lower price than we'd have had at their Nationally-known compet

Lovely hotel, friendly staff, during our stay the weather was great so we got to use the pool which was excellent. The room itself was huge with a sea view. The breakfasts were another plus point. I would have no hesitation in reccomending this hotel to others. - The service was exceptional, room newly refurbished with wonderful seaview and the se…

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cluded, heated outdoor pool was a treat.

The amazingly friendly reception from the manager, the room was exceptional, the bed so comfortable it was like sleeping on a cloud. I have never felt so comfortable straight away. This trip was only a short break, but if we could have stayed longer, we would have. We stayed during half term week, and due to the bad weather just before hand, the h…

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otel was quiet, but the welcome was warm, and we could not have asked for more. The breakfasts were excellent, too. The manager went out of his way to - The staff were extremely lovely and friendly, very helpful nothing seemed too much trouble for them. our room was extremely clean as was our ensuite to it. The room decor was lovely felt very relaxed and comfortable in it. The breakfast selection was also very good. I wouldn't hesitate to recommend this particular hotel to anyone, another BIG PLUS for this hotel was it had it's own parking area around the back to it. When visiting eastbourne again would MOST CERTAINLY want to stay in this parti

Really nice place, very good value for money, Breakfast was nice, and we upgraded to the al a carte dinner which was absolutely fantastic. - Very pleasant in all aspects of our stay. All staff were very polite. Restaurant, lounge and bar in excellent decorative order.

Friendly, helpful, smart, staff. Lovely uniforms and dress code for all staff. Clean and bright hotel and rooms. Good food served in well equipped/appointed restaurant. Immaculate service. Friendly staff in leisure centre. Clean and well equipped leisure centre. Our room was clean, spacious. The bathroom had an abundance of nice clean thick towels,…

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and lots of toiletries and supplies. - As I live in Eastbourne I know the hotel and had no hesitation in booking. All I can say is that if you want to be treated like the only one at the hotel, The Grand is the place to go. The staff are excellent in all respects. Beds/pillows wonderful. Lots of towels in the bathroom. Spa - fab. Breakfast, lunch and dinner - a must. What more could you ask for - nothing.

Very welcoming and friendly brought with us elderly parents and 2 dogs and my 19 yr old daughter. Nothing was too much trouble, Karen was lovely the rooms were very comfortable and clean didnt want for anything very homely we will definately be returning in the future. - We felt really comfortable, the place had a nice feel about it. The rooms wer…

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e very clean and had everything we neede. The breakfast was excellent. The staff very friendly.

the kindness shown to my Mother of 93 and myself was excellent.The cleanleness of this hotel was the best I have ever had maybe cleaner than my own home.I would certainly recommend it to anyone wanting a small hotel. - The breakfasts were excellent! The owners were very helpful and attended to our request for non feather pillows promptly.

Excellent standard of hotel and staff. They kindly upgraded me to a double room with a great view for no extra charge without me asking. Restaurant dinner was excellent and good portions. Very pleasant stay and would visit again. - Size of room, choice and value of meals, comfort of public rooms. The staff were most helpful at all times.

Being in Eastbourne you are normally surrounded by alot of senior citizens. In this hotel it was modern and nice to see people like ourselves in our 40s and younger staying there. The bed was so comfortable you could get a good night sleep.Cleaniless was pristine and staff were so friendly. Could not fault it it at all and would definiately stay ag…

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ain. - The staff were all very helpful and poilite. We were very pleased with our stay and liked the modern bright decor. Bright, clean, very good breakfast facilities. Definitely good value for money, and easy parking!