We liked the hotel. It was in a good location if you are visiting the city. The Hotel Staff was very friendly and helpful. We arrived late at night and had a problem with checkin. Our reservation was for a double room away from the elevator with a river view. They only had two rooms left and they were by the elevator. After all was said and done,
... 别人怎么说 » Emily found a perfect room for us just as we had requested. We were in a Club Room and the two ladies that helped with breakfast each morning were ext -
We enjoyed our stay at the Chicago Renaissance Hotel a great deal. The staff were congenial and respectful, appearing very invested in meeting our needs. We loved the attention to details such as, the lovely aroma that enveloped us when we walked into the lobby. Our comfortable room on the 21st floor, gave us a view of Lake Michigan, the Chicago River, State Street and nearby skyscrapers. We would definitely stay there again.