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Amway Grand Plaza Hotel, Curio Collection by Hilton
187 Monroe Northwest (Grand Rapids) 49503

这家位于密歇根州（Michigan）的酒店俯瞰着格兰德河（Grand River），与Grand Rapids Convention Center会议中心相连。每间客房都配有平板电视。Ruth's Chris Steakhouse餐厅就位于酒店内。 Amway Grand Plaza酒店设有健身中心和室内游泳池，提供24小时客房服务、多间内部商店和网球场。客人从Amway Grand酒店步行出发经由一座相连的天桥可轻松抵达杰拉尔德·福特博物馆（Gerald R. Ford Museum）和Van Andel Arena竞技场。I-196高速公路距离酒店仅有几分钟路程。

分数源自 371 评语
卓越

9.0/10

客房: 682

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地址: 187 Monroe Northwest, Grand Rapids 49503 map

(地图)

Amway Grand Plaza Hotel, Curio Collection by Hilton - 照片

别人怎么说

A truly enjoyable experience. We arrived at 11:30am for a 3pm check-in and were able to get a room (with a river view) right away. The room was clean and so comfortable. There were plenty of towels, extra pillows and blankets right in the room. The location is perfect for an evening downtown and parking is convenient. Or never leave the hotel, with so many restaurants right there. Extra points for a Starbucks IN the hotel. And the price was very reasonable.
所有评语 » Located right in the middle of downtown Grand Rapids and withing walking distance of museums, Van Andel Arena, and Devos Place to name a few...using the skywalk ajoining most of these made walking nice during the cold weather. The location and ambiance was great. Food was a little pricy " Ruth 's Chris Steakhouse". The above ground pass way between the three hotels and the convention center were nice and protected us from the rain storm. The interior was lush and well maintained. Loved being on the 18th floor with the windows looking out to the Grand River. The Amway is a classic. It was really nice getting a Starbucks right there in the hotel. I loved everything about the hotel. Wish I was ale to stay longer. The hotel was beautiful and the staff was amazing. I have not stay in such an inexpensive hotel in a while that I can compare to the Ritz in NYC. The Grand is an upscale hotel in the classic tradition. The facilities are well kept and the staff does a nice job of making you feel welcome. For a downtown Grand Rapids trip the Grand would be a great choice. Very professional and friendly staff who appeared to genuinely want us to have a comfortable and smooth stay. I recommended the hotel to our relatives we were visiting in Grand Rapids that weekend. Loved the whole trip, the hotel, the staff, the location, the view....even the room was excellent...the bellhop said that the rooms are being renovated in July....they were already beautiful!. Extremely comfortable hotel. Friendly staff. I enjoyed the Starbucks cafe in the premises. The hotel is nicely located for joggers (a nice 4 miles run on Monroe avenue along the river). ambience was excellent, we liked the room which was clean and had a wonderful view. We had requested and then confirmed our carriage ride to/from Leo's which went very smoothly. Thx!. loved the location, the beautiful room, the view outside, the gorgeous interior, the "antique" feel of the rooms, hallways, elevators, and the chocolate before bedtime. My husband and I stayed at the Amway for our son's wedding and the location was great for our needs. Our room was spacious, clean and relaxing. Bed was great, pillows too. Afternoon happy hour on concierge level was good though the host didn't know anythng about the beers or wines. The person checking us in changed our room to a tower room once she knew we were going to use the pool. She put us closer to the pool. Beautiful view, awesome staff, everything was amazing as usual. I love the AGP, have stayed there several times, but this was the best!. Loved the view of the room and the overall vibe of the hotel. So much going on, and the lobby area has great circulation and feel. Great mattress, pillows and bedding. High ceiling makes the room feel more spacious. Great valet service and staff overall. I loved the fact that we could attend a concert without having to step outside. It was beyond convenient and very practical!!. The rooms were so roomy and spacious. Was able to park in the parking lot n had access to the hotel without going outside. The location within the city so much within walking distance and there was so much to offer within the hotel itself. We stayed in a spacious, clean room that was tastefully decorated. Wonderful location and a fun city to explore. Beautiful room. Classy, but not stuffy, ambiance. Friendly, first rate service. Great fitness center. The staff was absolutely great. Everyone we had contact with was polite, very friendly and very helpful. It was wonderful stay The hotel is clean and people their enjoy to assisste you It was one of good time. the beds and sheets so comfortable, the room was big, it was very quiet, the large pool and hot tub. Beautiful building, enjoyed the Sunday brunch, good value, clean, friendly staff,comfortable bed. Staff was very friendly. Very clean. Nice indoor shops and restaurant. Fast moving elevators. The walkway to Van Andel We didn't know it available. It is a wonderful access to the arena. location, wonderful staff, feeling welcome and special, luxury, old and the new mixed. Loved being able to walk to arena, prompt room service, view of river from room. Complimentary WiFi Very comfortable beds Linens Size of room (2 queen beds). Very comfortable beds. Nice shower & towels. Great breakfast buffet. The location was perfect for the concert we attended that evening. Just a beautiful hotel. Every staff member was so well trained. Large, grand hotel in a great area for tourists and night life. The room as huge and clean. The staff was super nice. Comfort, convenience access to convention center. being able to sit back by the fire and relax. Great room. Nice restaurants. Great location. very friendly staff and great accommodations. Room was very clean and spacious. Quiet. Nice View from room and easy check out. Very quiet, very friendly, very clean. Staff was amazing....super friendly. Great location flexible checkout. Clean, great staff, comfy beds!. staff was helpful room was nice. Very pretty and in great area!. Loved the Hotel, very classy. Room service is awesome!. There wasn't a thing I didn't like. ended up paying twice for parking...Asked the Amway front desk to validate our parking and was told that the fee could be added to our room fee...which we did and was then given a "voucher" to show the parking ramp attendant when we left. Turns out that that particular parking ramp ( The Lyon street parking ramp) does not abide by the voucher from the Amway so we had to pay the fee all over again! Live and learn...that will be the last time we add any parking fee to our room!. The elevator got stuck 3 times between floors on our way down from the 22 floor and the sink water pressure was very low. Parking was 16.00 per day. But expected in a downtown hotel. Nothing. The hotel was overrun with high school students attending the DECA conference. The students were poorly supervised and we had kids running the halls and making a lot of noise until very late. It was a shame because it ruined what could have been an otherwise nice stay. I think the hotel should have done a better job of segregating the students from travelers like ourselves. Not very classy. These are very minor complaints in an otherwise excellent stay. 1. I need to be able to warm a bottle but the sink stopper doesn't close. 2.The lights off the clock and hair dryer are irritating and keep the room too light at night. 3. The insulation from the outer hall is limited. Some people came home around 4 am and talked forever in the hallway, having awakened us. the stay was so short! :). we had asked for late check out and had maid service knock on our door at 9am to clean. This happened last year as well. Could the request for late check out be communicated to the maid service staff?. we didn't know how to control the heat in the room and during the 2 hot days we were there, it was a little too warm in the room. - only a minor issue. There was nothing that we didn't like. Beautiful hotel and great shops, delicious dining. Continental breakfast on concierge level was chintzy, no in room safe, over all dated look to entre property. Lke mirror ceilings by elevators, wallpaper everywhere. It would have been nice to have sit down free breakfast. But really it was very lovely. Some other customer twice (at last count) wrote our room number (2485) erroneously on bar tabs, so my final bill showed charges for the Lumber Bar (never went there) and gp sports (we paid there by credit card). The front desk took a long time to unravel this. Yikes!. Nothing to note. The price. Unfortunately, We can't afford to stay somewhere that nice very often. loved it all. We visited during Art Prize and found the cost of rooms, in general, were expensive. The room was in no better shape than some of the better Motel 6's I've stayed in. The room did have all of the amenities of a Motel 6 with the exception of a mini coffee maker that forced you to leave your room or order room service simply if you wanted coffee. the price of valet parking per day $25. no negatives. Peeling paint in our room. Not enough bath towels and when I called for more... They brought me a wash cloth, I restated that I needed a bath towel to dry off with, and got another floor mat! I gave up at that point and used the floor mat. Was surprised to c other products in the gift shop and not amway products. Why?. that we had to leave :(. No fridge in room. Ac blew directly on us in bed. Parking fee. The taxes on the room were ridiculously high. I will never stay in Grand Rapids again. letsbookhotel.com had parking at $16 a day. It was $25 a day. I think that is steep. Stayed in the old section of the hotel. Walls were very thin and spent most of the night listening to the neighbors and passing vehicles outside. Our room wasn't ready when it was supposed to be but they quickly gave us another one and our room didn't have a refrigerator in it so we had to call to get one. Staff was very helpful though. The Long walk :). 300.00 for the room. A little pricey. Would have liked an in room refrigerator. No free continental breakfast. $230/Night is a lot of money for a very small room with a lousy view - I didn't even want to open the curtains it was so ugly. The view was of the roof of the attached building and all the air conditioning units, beyond that just the other side of the hotel and all the windows. Just ugly and blah. It was a bit pricey. The heater/ac was really loud :( The breakfast should be included!.

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Amway Grand Plaza Hotel, Curio Collection by Hilton 客房信息

房间类型	最多	起价
带两张大号床的经典大号床间 [房间信息]	2	起价 USD 169.00	搜索
这间客房享有格兰德河（Grand River）或城市天际线的美景，设有有线电视。房价为2位客人入住的价格。客房最多可入住4位客人。有关额外客人的收费详情，请参阅酒店政策。
礼宾间 [房间信息]	2	起价 USD 259.00	搜索
这间客房的客人可以进入休息室，享用早餐、晚间小吃和饮品，并可使用健身中心、免费高速互联网连接和冰箱。房价为2位客人入住的价格。客房最多可供3位客人入住，有关额外客人的收费详情，请参阅酒店政策。客房设施空调, 电冰箱, 熨衣设施, 熨斗, 浴缸或淋浴, 浴室, 有线电视, 暖气, 微波炉, 客厅角, 咖啡/茶设备, 叫醒服务/闹钟, 书桌
带有特大号床的经典特大号床间 [房间信息]	2	起价 USD 169.00	搜索
这间空调客房设有有线电视和办公桌，并提供免费洗浴用品。客房设施空调, 电话, 电视, 熨斗, 淋浴, 浴缸或淋浴, 浴缸, 浴室用品, 浴室, 有线电视, 暖气, 叫醒服务/闹钟, 卫生间, 书桌

设施Amway Grand Plaza Hotel, Curio Collection by Hilton

餐饮服务

餐厅, 酒吧, 客房服务, 在客房内享用早餐, , ,

综合设施

停车场, ,

清洁服务

熨衣服务, 洗衣, 擦鞋服务, 干洗

活动设施

网球场

泳池及康体设施

温泉及健康中心, 桑拿浴, 按摩浴池, 按摩, 健身中心, Swimming pool,

服务项目

无线网络, 包括免费无线网路连接, 上网服务

商店

酒店内设有商店, 纪念品/礼品店, 理发/美容中心

商务设施

商务中心, 传真/复印, 会议/宴会设施

前台服务

设有自动提款机, 行李寄存, 报纸, 保险箱, 代客停车, 24小时接待台,

其它

适合残疾人士使用的客房/设施, 空调, 禁烟客房, 电梯, 暖气, 所有公共及私人场所严禁吸烟, 家庭间, 吸烟区

重要信息

客人须在办理入住时出示附有照片的有效身份证件和信用卡。请注意，所有特殊要求均须视客人入住时酒店的供应情况而定。酒店不保证能满足客人的特殊要求，亦可能收取额外费用。请注意，客人须在23:59前取消预订以避免罚金。提早入住需视供应情况而定，客人需在抵达当日的早晨直接联系酒店以了解详情。自助停车场：19美元。私人停车场：29美元。客人不需预约。客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视酒店的供应情况而定，也可能收取额外费用。

Amway Grand Plaza Hotel, Curio Collection by Hilton 政策

入住

16:00 -

退房

- 11:00

接受的信用卡类型

酒店有权在客人入住之前预刷其信用卡。
American Express, Visa, MasterCard, Discover, MasterCard, MasterCard

取消政策

如果在入住日至下午 16.00时
取消预订酒店将不收取费用。
如果太迟取消预订或没出现在酒店，酒店将收取第一夜的房费。

儿童和加床政策

欢迎所有年龄的儿童。
1 名4岁及以下的儿童在使用现有的床铺之下住宿免费。
一间客房最多可增加 1 张额外的床/幼儿床。

押金/预付款政策

酒店将不收取押金。

团体住宿

无特别的条款适用于团体住宿

含增值税及城市/旅游税

不包括税14 % 。
包括服务费。
没有税费城市/旅游税。

互联网连接

酒店在酒店客房提供无线网络连接，收费是每24小时 USD 9,95 。
酒店在酒店客房提供有线网络连接，收费是每24小时 USD 9,95 。

膳食安排

早餐不包括在内。酒店可提供早餐菜单，而价格有所不同。

停车

酒店可提供私人停车设施，并且收费是每日 USD 16,00。

宠物：

不允许携带宠物.

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