I cannot say enough good things about this hotel. The staff was so friendly and helpful. They went out of their way for us. I was traveling with my small daughter. When we went for breakfast, they met up with a high chair for our use - I did not have to ask. The location cannot be beat. And, the cost was reasonable. We did not have to pay until we checked out so I liked that too.
Really, the hotel was just fantastic with nice little touches everywhere (fresh flowers in the reception area, etc.). The breakfast buffet was also terrific with a lot of selection and very fresh.
Location and position, friendliness of staff, clean, comfortable and peaceful room, Metro station nearby
Main areas and restaurants too often closed for Private Parties, hence not available to guests
The 7th floor restaurant was excellent
The hotel was far too hot! <20 c ghouls be the temperature in corridors, instead it was >25. This is annoying if you need to wrap up warm for the cold outside, it leads to undignified dressing in the lobby or sweating on the trip out of the hotel
very handy location with metro and funicular on the doorstep providing easy access to the city. Nice surroundings in lively Podil area. Good working area in room.
internet weak and wobbly in the room
Service level for dinner
Beautiful hotel, brilliant service, very accommodating of special requests. will definitely stay there again
The huge bath tub, the comfortable large bed, the pristine, cleanliness, and the amazing breakfast. I also liked the metro right next door.
all nice.
The staff is very friendly and supportive. I would like to especially thank Lyudmila for her swift support of my request. Rooms are spacious. Bed is comfortable. Breakfast is of various of choices and delicious.
N/A
Service was nice and good value for the money, location is also good near the river.
The fourth floor is non smoking but the smell of cigarets is all over the floor. The furniture in the rooms can use an update.
Good hotel, had a very special rate
Nice hotel. The location is very good
Value for money - compared to many other hotels in the area it was much lower price, and everything I experienced was at least good.
Bar was a little bit old fashioned, but no real problems.
Made upgrade of my room, restaurant is open 24 hours so I could have a dinner even after midnight
Some of the rooms are fully equipped for the convenience of people with disabilities - the ramps in the shower, spacious bathrooms, all the necessary equipment - well done! Часть номеров отеля полностью оборудована для удобства людей с ограниченными возможностями - пандусы в душевой, просторный ваные комнаты, все необходимое оборудование - МОЛОДЦЫ!
Park next to the hotel is almost impossible, and this is probably the only negative Припарковаться рядом с отелем практически невозможно, и это, пожалуй, единственный минус
Verry good.
everything was great
all very good.
Large, comfy rooms, attentive service but chiefly great hotel location, right next to cable-car going upwards. And such a beautiful city!
breakfast is lousy, limited and cold
Excellent location right next to the funicular railway which takes to you up to the main square with its beautiful churches.
Professional stuff & location & value of money
Very sole breakfast,better to go to eat outside,there is a lot of good restaurants & coffee shops
Staff welcoming and all formalities very quick
A/c in te room - not sufficient
Evry thing
The staff at the hotel were extremely helpful, even letting us check in early after an overnight flight. The hotel is very clean and new. The room was very large and comfortable with a beautiful bathroom. There was a good variety on the breakfast bar. There were also many nice restaurants in the neighborhood, as well as the convenience of the funicular and the metro right next to the hotel.
We always stay in Riviera when we are in Kiev, will stay in this hotel next time as well. Thank you, guys, for friendly treatment!
Location
Noisy builders outside
Wide Choice of breakfast. Splendid bathroom with separated bath-tub and shower. Well functioning WLAN in all over the territory. Fantastic view from Panorama Restaurant on the 7th floor.
location rierside view
Construction work upfrint the hotel (June 2013)
Nice rooms, attitude of the staff, opportunity of the hotel, best location
Everything was wonderful
Summer terrace, room service
Breakfast
Great location 15 mins walk to main maiden square or right outside metro and funicular station. Clean big comfort rooms, free WiFi (bit patchy signal, but allows work to be done) amazing buffet breakfast, really friendly staff, lovely restaurant on top floor.
Seemed to be a lot of external functions held in the top floor summer terrance which closed it off to hotel residents. Not major but on a sunny day would have been nice to relax up there with a drink.
location
Almost everything was good
the construction works in front of the hotel, but this is not the hotel's problem
Location and roof-top restaurant
Breakfast was ok but could be better.
Nice location, good clean room, friendly and helpful staff
Our staying was perfect! Spectacular view from windows, good hotel accommodation, good hotel's taxis, clean comfortable room, tasty breakfast, excellent staff.
Always ask a bill at the restaurant. Sommelier Alexey is always trying to take the sum is more than the price at the menu, despite the generous tip (we left not less than 10%).
The hotel has an optimum price/quality ratio. Food is very good. Breakfast simple but good quality.
We stayed in luxe room!! That's was one of the best accommodation ever. Gorgeous!!!!
friendly staff. Good location.
Lack of exercise facility.
Value for money Staff attitude Good facilities
Not in very close walking distance to the very center Road works nearby
Very friendly staff and managed very well my issue with noisy guests in neighbour room. Thank you!
Good overall, and rooms were a decent size
Staff, no customer service at all, very grumpy
Excellent location, nice staff,
All was nice but for the front desk, not helpful at all. After check in at night next morning Anastasia was there and she took care of all
When i arrived in the eveninig i asked from the front desk to get me change for 100 HR so i can pay the taxi. He did not even check- said no and sent me to the restaurant; did not bother to call or help - very poor service - he should learn from Anastasia - AM staff
location , room size,
Location in the historic quarter, near Metro & at foot og Funicular railway
Too hot; original room allocated smelled strongly of tobacco despite no smoking policy; being wrongly billed for items from the un-opened minibar; surly reception staff; leisure facilities were inadequate
Nice hotel, but the construction in front making it difficult to reach and the view is not as shown.
It was a good hotel in a nice location, I had a good view of the river and enjoyed my stay. Free internet wifi was the best, Good value for money
Breakfast in the Wintergarden
Welcome. Bellboys liked to watch how we transported ourselves the luggage. As well as during arrival as during check-out. No any enthusiasm from all Reception staff. Hell and heaven compared with the friendliness in Opera Hotel in Kiev.
Bathroom amenities
Dated rooms Breakfast Unfriendly staff