Staff friendliness, excellent customer service, fantastic hotel, fantastic food. Really made our stay as nice and relaxing as possible and will be back for another stay soon. ps. The spa is out of this world
Not in the slightest...
The facilities were excellent, staff very polite and helpful and location of the hotel was scenic and still convenient.
beautiful comfortable rooms, stunning views, very helpful staff and the restaurent was fantastic (brasserie). Also, the breakfast was very enjoyable
the temperature of the water in the swimming pool was too hot so we were unable to swim
This was a beautiful Hotel with excellent service accommodation and food
the hotel decor, finish and ambience is great, very relaxing, the staff are very professional, accomodating and helpful. we will definately come back
The staff went out of there way for us. Everyone was so friendly and accomodating.
There was a bit of refurbishment still going on however the hotel did compensate us by upgrading our rooms and were very helpful in every way.
Very relaxing
room was dissapointing, the bed was not made up very well when we first got into the room
the room was dissapointing when compared to the quality of the rest of the hotel's amenities
The updated brasserie was very nice and had a wide range of choice and reasonably priced to suit all tastes.
The hotle has construction work going on at the back of the hotel and the pool facilities were still under construction even though it mentioned in the website that they have both an indoor and outdoor pool. This is false advertising.
Rooms were comfortable
The web site indicated that there was a a spa centre and leisure facilities available. The fact was that these would not be open until mid June and I felt that I was misled.. In addition the room that I was allocated was overlooking a building site and I was awaken by the noise at 8 o'clock in the morning by the builders. Furthermore a complaint was made to the manager .
