Resorts World Sentosa - Hotel Michael Recensioner

8 Sentosa Gateway (Singapore) 098269

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We were upgraded to deluxe suite at no extra charge.

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Friendly & efficient service staff

nothing

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They upgrade our room to a much bigger place

They did not have room for me when we return at 3 pm for our key and waited a while. The breakfast were very aimilar for both days, furniture and deco a bit run down.

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Good size room, and location

additional change for the Wifi services

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The hotel is so nice and their staff were so kind and helful and they offer us upgrading to higher stander room than what we reserve on arrival if I back sengapor I will be so happy to back same hotel. Thank them s lot

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Everything was perfect with hotel. May be Sentosa itself is not the best place to visit, but tastes are different

Cant remember anything negative

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free birthday cake

unable to extend checkout

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Surprised at first to see much renovations going on at the lobby/reception area but it wasn't noisy. We were gratefully upgraded to the suite on the highest floor and it was 'jaw dropping' spacious! Pleasant surprise. There was a dining area with a grand chandelier, tv area, pantry area, common toilet, automatic curtains, light switch with many combinations, & an inner section to a v nice King's master bed, a study area & an extremely big bathroom with dressing table, 2 sinks (1 for him, 1 for me), soaking tub, shower, tv etc. A1 decor & really clean and comfortable. Breakfast was a reasonably good spread & we were seated quickly. Walking distance to attractions is abt 10mins. Hard Rock hotel is the nearest to the attractions. Interesting layout, quite narrow corridor to the guest lifts. This hotel is long, not wide. We ordered room service for dinner with 2 friends over. Taste of food wasn't impressive but priced reasonable. Swimming pool is on mid floor, was quite small, didn't entice me to jump in. Room service when called upon, didn't take too long. Thanks for the stay !

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The gardens were amazing. So much green. Location was great in a very quiet and beautiful spot. The pavilion room was very spacious with great view of the sea.

The power went down on the last day. It is due to the heavy storm. No water, power, blinds couldn't be lifted - was very bad. Not the fault of hotel but just ruined an otherwise amazing trip.

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i really enjoy stayingthis room, but the most i like is the location .

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Very Good size room and bathroom. Quality of the room was excelent.

Chargeable internet is expensive to use

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Clean,large room good staff

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Perfect location and suite size

No free internet and the shower with no light and the water go out every time 3G signal is very poor so you lose your conection with internet

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Lifts were 'quite' a distance to walk to the room especially for elderly people.

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Both the room and bathroom was spacious, it isn't as cluttered or cramped as some hotels might be. One of the hotels nearest to USS and Adventure Cove, convenience is definitely A+. Accommodating staffs tried to arrange a higher floor for us albeit poor communication between different shifts. Great effort though!

I stayed over Sunday to Monday; it was just reasonable for the price since it was considered kinda off-peak. It could possibly still be a little lower, to sweeten up the deal. Swimming pool is really small, however, with Hard Rock's pool nearby and Adventure Cove a stone's throw away, it didn't really bother me.

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Hotel has excellent service, very good location, good value for money, room is spacious and clean.

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We were so impressed with the staff on the reception desk, they were so very helpful, polite and they made a great difference to our stay, enabling us to have our room early and changed our breakfast day - THANK YOU, VERY HELPFUL, EXCELLENT - WE'D DEFINATELY COME AGAIN THANKS TO THEIR ATTENTION. All other staff good too. Great breakfast too.

We'd like flannels in the bathrooms, a bath would have been great and an indoor pool.

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Rooms is new and clean. Friendly staff

Its farther away from the main attraction area compared to Hard Rock and Festive Hotel.

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Great location on Sentosa and really good value for money

There were renovations in progress during my stay which had not been pre notified.

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just right next to USS, Large bathroom,

Very Low water pressure in shower made me have difficulty taking shower. Deluxe Premium Suites did not have living and dining area as shown in the advertisement. Key-card didn't work, I went up and down to change it for 4 times.

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The resort with all it's attractions, facilities, food outlets, transportation facilities and most especially I love the hotel where we stayed. Hotel Michael is a perfect place to stay...

There is NO free Internet connection.

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All thing

Price for staying until 6.30 becuz I must stay until 12 for check out but I ask for staying until 6 and I will pay for that the say for me 350 sgd for staying 6 hours !!

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Friendly polite staff throughout

Mini bar fridge did not work and I lost some food/meds. On complaining about this was upgraded to a suite. All food through room service/resturants v v expensive Pool too small

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Spacious suite and bathroom. Comfy bed. great shower. Location. We only stayed here overnight, would definately book here if visiting Singapore again.

Not enough powerpoints. Had to unplug lamps to use for phone chargers etc. Even the jug had to be moved to lamp table as there was no powerpoint at the sink area....if there was, we couldnt find it!

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Friendly and courteous staff, from front desk to cleaners.

none

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Upgraded to suites. The hotel is located in Resorts World Sentaosa, right beside the Universal Studio Singapore and S.E.A., and two stops away from Siliso Beach. Hotel decoration is a little old-style, but the comfort is not compromised. A promotion package is availabe with 2 U.S.S passes, 2 S.E.A passes and 2 tickets for water park, quite attractive. Staff polite and helpful.

Only UK standard electricity sockets available in room. You have to bring or borrow an adapter.

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Very close to all attractions and adjacent to the Monorail. Very easy to get around. Bed was super comfortable.

TV is way below standard, the channels unwatchable due to bad system installed.

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style , comfort ,size of room , close to theme parks . I have stayed in a lot of hotels and the rooms at Hotel Michael I would rate as one of the best. Very modern

tv format very limited for English programs . The cost of movies expensive which wouldn't be to bad if the movies were current.

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We opted for a 3days package which includes Universal Studios Singapore, Adventure Cove & S.E.A Aquarium for my birthday bash. It was worth every money! Got an upgrade for our stay & it was just superb. Since its so near to the 3 theme parks it makes it easier for us.

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Good location to go anywhere in resort world all by walking distant.

The toilet of room 708 a bit smelly upon our check in once we left the room to turn down service the room but nothing was done.

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Overall design is nice and the breakfast's food quality in terms of variety and taste meets the basic standard. It is close to the Sentosa Express's Waterfront station.

The pool is a bit small as I expect a larger pool for this resort type of hotel.

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Proximity to train station and rws shops. Fast check in.

Parking spaces are usually quite far away. The toilet has no lock. Bed too soft. This is a comparison with the other rws hotels.

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Great location on sentosa, easy access to universal, casino, restaurants, and the beach.

A doorkeeper left one of my bags inside the luggage room and had to return from the airport to the hotel and back

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1) location is very convenient to the resort activities and Metro. 2) Rooms: very clean and spacious. 3) Staff: very supportive and friendly

1) Resturant: very crowded particularly during breakfast time and food taste and variety is limited. 2) No complementary internet service offered which is almost a standard in most 5 star hotels. 3) In-Room entertainment (TV) is limited and below average.

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berffect hotel

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The location New hotel

No free Internet

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We were upgraded to a fabulous suit.

We had no hot water in the shower despite them trying to fix it 3 times. The breakfast canteen was more akin to a 3 star budget hotel The phone reservations service were totally unhelpful when I tried to check that the double and twin room requested during reservation 3 months earlier was definitely available.

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the hotel near to the shopping mall and east to find the food

none

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The room was very clean

no wifi access for the guest in the lobby and the bath tub is leaking.

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Free upgrade to our rooms from normal to super deluxe Polite staff

Too much walking from 1 place to another, should provide better or more transportation for hotel guest.

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We had booked 2 double rooms and were upgraded to a suite which was just absolute luxury. Staff were very friendly and helpful. The kids loved the hotel and facilities.

Coffee facilities in room were great however there was no milk.

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swimming pool

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We got upgrade to suite. It is very beautifull suite.

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The location and facilities around thenhotel

dedicated to chinese customers.. even the brochures for universalmstudios were in chinese...too manynchinese channels.

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Service is good and we were upgraded to a suite. A relaxing and enjoyable stay.

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I like song of the sea.

There was no shopping centre near Hotel Michael if we want to walk to buy souvenier.

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upgrade our room

no

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Nice, Comfortable

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The location

Hard to find Muslim food during nite

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The view, room was very spacious. Staff very friendly.

Sum items did not work such as bar fridge, tv in bathroom, leak in shower head and tv remotes were not working properly but staff attended to these problems and immediately rectify these issues.