Shangri-La's Rasa Sentosa Resort & Spa Recensioner

101 Siloso Road (Singapore) 098970

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Cool Zone (Kids club) was excellent and very well supervised.

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I went with my wife for our 7th anniversary. I must say that that was the most appropriate location for a honeymoon or anniversary. Good comfortable room, romantic and clean room. Perfect day and night "soft" sea view completes the package when we stepped out to the balcony. Staffs were understanding and very accomodating. Even when we were alone inthe room, we still felt welcome, somehow. I strongly recommend young couples to this hotel for similar events.

There were no alternatives for night dinner except at resort world sentosa but there were no services back to the hotel after 2240hr. But a good dinner earlier solves the problem.

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The food in this hotel very good

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The natural of the place and the service was fast

Taxi wasnt available at all the time

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we liked the shuttle service to Vivo city! the bedroom was good. Food was pleasant, nice views from the bedrooms overlooking the sea. staff helpful and charming

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Beautiful beach.

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Good services & children breakfast included.

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Not be informed about the room rate from SG420/night to SG 570/night during the weekend (the beach concert period Dec.13&14)

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The friendly staff, everyone smiling. The pool area The breakfast!

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Very nice place, the hotel ha it's own beach. Cleaning is good. The staff is friendly. Fantastic breakfasts. The hotel is very good for families with children too. I have visited Singapore two times this year and every time I stayed at Rasa Sentosa. I am going to stay at this hotel next time too. Дважды останавливалась в этом отеле и собираюсь останавливаться и в дальнейшем, если качество не снизится. Доброжелательный персонал, уборка и смена белья и полотенец ежедневно. Завтраки выше всяческих похвал: дети и взрослые, азиаты, американцы и европейцы, вегетарианцы, сыроеды, любители мяса и рыбы- кто угодно уйдет сытый и довольный после таких завтраков. Отличный спа при отеле. Шаттл каждые 20 минут до ближайшего торгового центра и станции метро. Можно много продолжать.. Вобщем, приезжайте сами увидите. :)

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Staff were without exception, brilliant. We have travelled extensively over the years and the staff here were the most pleasant, professional and helpful ever experienced.

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Fantastic staff on every level service one of the best hotels we have ever stayed in around the world.

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Love standard of service, all staff is helpful. Kid friendly environment, definitely will go back again.

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Almost everything about Shangri-La especially the hospitality rendered to the guests. The staffs are very friendly, accommodating and pro-active. Well done!

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It's a very good hotel with good location and friendly stuff.Housekeeping attendent was very considerate and proffessional.

Some of the receptionists looked very arrogant and inpatient.

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The staffs were welcoming.

Room is small for a family of 3.

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Lovely swimming pools and garden Table tennis (ping pong) balcony view

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Helpful staff, good food !!

Bar tender needs to improve on cocktail mix

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Great location, friendly and helpful staff, clean, child friendly, well maintained facilities, etc.

Not having food at the poolside after 5pm.

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Everything is outstanding in this hotel. My kids likes the place and all kids activities.

High price for the hotel resturant else you need to take the shutl bus to Vivo City.

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My daughter loved the Kids Corner at the main hotel restaurant and found the hotel to be very child friendly with Kids Club, swimming pools and beach. Trapizza restaurant had excellent pasta & pizza and little play area for young kids. Swimming pools & water slides werent great as well. I chose this hotel to get away from the city and to just relax so was fantastic in that respect. We upgraded to a family room which meant we were on the first floor and was handy to the pool and kids club so would recommend that for families with young children. Free shuttle to Vivo City was another added bonus.

If i had to find a fault it wouldnt be with the hotel but with the attitude of one of the shuttle bus drivers; very rude and completely non-communicative. No marks off the hotel as such though.

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everything amazing

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The ambience and the bus service provided to the nearest shopping centre.

Took so long when there's a long queue when checking out/in

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It is a good place fir family vocation, so it is better to provide some family room.

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Facilities, food, cleanliness, staffs, conveniency>> all r tip top. My family luv n enjoy d pool. D whole staycation had made impossible for my kid to leave upon checkg out. Wud luv to check in agn fer longer period if offered a gud package though.. :)

Food-fried fish for nasi lemak abit hard. Chicken curry too creamy. Wifi-level 4 network near d entrance nt so great

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I liked the facilities Shangri-La Rasa Sentosa offered in terms of providing free shuttle to and from the island. made it very convenient with small kids. Rooms was very lovely and bed was VERY BIG and spacious.

Breakfast bar could have more variety and the interent was very poor.

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The swimming pool and water slides. The kids club was fantastic. Staff very friendly and helpful. Free shuttle bus is great.

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easy access, courtesy shuttle to local mall/MRT stop, buffet - breakfast and dinner, complimentary 1 hour kids club per day, large pool

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The staff ,lifesaver jumped in and rescued a child who had slipped in unnoticed.

Pool was a bit dated but still good to swim in just looked a bit tired close up

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Very friendly & courteous staff who always went the extra mile. Great facilities & location

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Breakfast Comfortable rooms Excellent facilities

Building site next to the hotel

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Kids friendly

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Fantastic staff who were wonderful with our son aged 15 months. Family friendly hotel, with lovely swimming pools and indoor play area, hotel perfectly located to explore Sentosa, free bus off the island to VivoCity and Singapore.

A minor detail, but there were no child care facilities/kids club for younger children, most of the play areas were geared to older kids. I highly recommend this hotel in general, but sightly older children (4yrs and up) will benefit the most from all the attractions and facilities.

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It was very relaxed and beautiful facility and position. Staff are well mannered and welcoming.

Swimming pool opens 8am which seemed bit late for morning swimmers. The TAXI driver did not know where it is and we got lost has to drive around Sentosa extra 5-10 minutes. It can be improved by better signage to the hotel.

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The location was great, close to CBD of Singapore but on the beach. Great facilities to make the most of the stay.

The pillows and bed needed improving.

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the service and facilities

very disappointed with the beach. Was not snady or clean

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The early check-in service is very nice. Good for relaxation.

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Service was amazing everyone was so friendly and helpful The hotels facilities were amazing Food was great loads to see and do around the island Heaps of wild life around

Had a dirty toilet on arrival Water bottles were refilled not fresh new ones Mini bar was empty Extra gst and service charges plus a $500 deposit was quite expnsive in the end

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The service here is exceptional. The hotel is in a fabulous location right on the beach and near to all the attractions. Lots of free transport available. Lovely pool area with adult only section. Super spa. Loved it.

Leaving!

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I loved the breakfast, the friendly staff, the honeymoon cake , and everything

I didn't like the animals that where every way they scared us

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Because we can enjoying holidays without any noise from cars, highway, planes, etc

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The sea view and the facilities are excellent. Very suitable for family stay. The staff are very nice and helpful. Highly recommend for family holiday.

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Amazing hotel, the staff was so friendly and helpful.

When you do the check-out, you pay 10% of the total amount.

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Beautiful Hotel, Great Facilities, Excellent Staff, Good Food and Many Options.

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My son loves the pool and the beach. We also like to see birds, peacock and big lizzard accompanying us during breakfast.

None - I wish I could have stayed longer.

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Every thing were amazing. I loved the panoramic room on the 10th and 11th floor. Staff were perfect. Swimming pool and the public beach were great. Breakfast buffet selection was huge. Spa center was excellent. Consierge staff were helpful. Shuttle bus to vivo city shopping mall were so helpful. Room service was excellent as well. Sport centre was nice. Business center was good. We loved our stay and I came back to the hotel after 2 days of check out and stayed 4 more nights again.

sometimes we need to wait for a 15 min for the taxi !!

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Every thing were amazing. I loved the panoramic room on the 10th and 11th floor. Staff were perfect. Swimming pool and the public beach were great. Breakfast buffet selection was huge. Spa center was excellent. Consierge staff were helpful. Shuttle bus to vivo city shopping mall were so helpful. Room service was excellent as well. Sport centre was nice. Business center was good. We loved our stay and I came back to the hotel after 2 days of check out and stayed 4 more nights again.

Some times we need to wait for sometime to find a taxi ..

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Very recommended for families that make a lot of fun for kids and staff were helpful and amazing Anytime i'm going to visit Sentosa Island Shangrila will be my first choise

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环境真的不错，特别是有自己的沙滩，所以可以比较休闲的享受假期。特别是对于有孩子的家庭设计非常人性化，餐厅有孩子专属的取餐区域，有儿童间。

游泳池关闭略早。 设施相对陈旧。

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Excellent breakfast and buffet dinner. Nice pool area.

Limited selection of drinks and food items in hotel shop, no supermarket or convenience store closeby. Kids club was age limited -- only six years and older were allowed. Kids club facilities seemed to be built for 2-7 year range.