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We stayed in this hotel in February 2009. We did not find the staff moody, the hotel dirty, or any cockroaches in our rooms. In actual fact the rooms were kept excellently clean. The staff on reception, except one was really helpful. In fact they went out of their way to make sure they gave us the information we needed. We had a situation whilst there which meant one of our family members had to go to hospital, yet the staffed made sure they helped us out as much as possible. One even gave us th - Allen

Great location with nice outdoor spaces including roof top bar. Great value for money in NYC. Good service and friendly staff. - EK

We were very impressed with the hotel, and the staff. Everyone was helpful and very friendly. We had great service from the concierge. Our room was very spacious compared to most NYC hotel rooms and a very comfortable king sized bed. The only issue we had was a toilet that plugged on our 2nd night but upon allerting the front desk this was taken care of immediately. One can't beat the location! We would definitely "stay at Stay" again. - Georgina

I stay at either the Soho Grand or Tribeca Grand on almost every visit to New York. I must have stayed over 80 nights in the past 2 years. I have read some of the negative reviews. Yes, Its not faultless, but its a great place to stay, the staff are great, the food and bar great and its far less expensive than most of the luxury hotels in NYC. - Gordon

We have stayed at the AKA several times over the last few years, and though it was always great, it keeps getting better. We like the large and stylish one bedroom apartments, perfect for staying with our 5 year old because of their size and the presence of a kitchen. The free continental breakfast is wonderful (fresh pastries, yogurt and granola, espresso / coffee, etc), the free laundry and exercise rooms are great, and the staff are always helpful. Expensive but worth it. - Calum

Very pleased with this hotel! - Sarah

We stayed here for a week and LOVED it! The upper west side is a charming neighborhood with tons of restaurants and shops. The subway way only two block away, Riverside Park and the Hudson River was only a couple blocks, and Central Parks was about 4 blocks. The front desk and housekeeping staff were all very friendly and helpful. I can't say enough about the staff. The hotel itself is in a very charming historic building and the rooms are more like urban apt's than hotel rooms. Wi-Fi reception - Margaret

This is a GREAT place to stay. We stayed in a penthouse suite on the 12th floor.It was very spacious, and included a separate den/office. Very comfortable bed with nice linens and a variety of pillows. As others have said, there is a full kitchen with a table and dishes for 6.I did not hear any street noise at all.Loved the hardwood floors.The bathroom was on the s,mall side for such a large suite, but was adequate. It did have a deep tub and nice shower head. Room rate includes a variety of - Rosina

Travelled for a long awaited weekend break to NY with my husband. We flew into Newark Airport and got the express but to Bryant Square which was only very short walk to the Hotel. Staff were very friendly on arrival and stored our bags until we could check in. Room was lovely, very clean and the bed was exceptionally comfy. The wardrobe/mini bar/safe/dvd player were in a small closet in the wall but provided us with ample space for our stuff. We had a lovely sofa/table and some chairs and dra - Patricia

We stayed in this hotel in June 2009. We arrived late at night at got the room from the highest floor. We were really tired but we couldn't sleep beacuse of the ventilator on the roof - awful noise!!! Next morning, very tired, I went to reception asking a new room. The staff was very polite and promised to arrange us a new room by the end of the evening. Our luggage was moved in the evening. :) The staff in all was very helpful in every way and the hotel is clean. The location is not the gre - Malcolm

I loved the dream hotel but it wasn't a cozy type of hotel, it was more like a modren hi-tech sorta thing. - David

My 18 yr old daughter and I stayed at the hotel for 6 days in Oct. This was my second trip to NYC. I had stayed at a larger more pricey hotel on Times Square fall of 2008. I had read the reviews and liked the location so I chose Hotel 41. What a cozy little hotel! The hotel is in a great location to the bus stops, theaters, shopping, eating, and countless other tourist attractions. It was quiet, clean, and the staff was friendly and very helpful with inormation and directions. It is on a bl - John