I confirm my previous comments;absolutely top quality for location,service,breakfast,rooms and general price/quality ratio.Will return
excellent location, residents lounge a really nice touch. staff very friendly.
air conditioning did not work properly. room too hot so opened window
Location of hotel ie convenient to shops, restaurants etc. Comfortable hotel and friendly helpful staff.
The warmth and comfort
Every thing about the Hotel was superb. We couldnot find anything negative to say about it. The beds were turned down while we were having dinner and fresh clean towels were being replaced as we ate. The door man was so helpful about any thing we needed with a very smiley happy manner. The staff were always bright and cheerful and very chatty.
quiet but central location; comfort; good meals
Overall attentiveness and courtesy of the staff - entire staff; location; breakfast; private "library" in basement
Staff extremely helpful, efficient and friendly. Well located. Cleanliness beyond any reproach.
Street noise
I loved staff and location
Leaving
it was all great
1.Friendliness and helpfulness of staff. 2.Cleanliness. 3. Location
Everything, couldn't fault anything. Staff in particular were excellent.
The room was stylish as well as very comfortable. The food wasexcellent. The welcome from the staff was warm and friendly and theservice from all the staff was exemplary.
The professionalism, politeness, helpfulness of the staff. Location was good, food was good, room was comfortable. Arrived early and staff was most accomodating in holding our luggage and letting us use a private lounge to relax.
Central location. Helpfulness of staff. Breakfast included. cleanliness and comfort of room and bathroom. Facility of sitting room for hotel clients.
Although a lot to ask in city centre it would be nice to have an outside terrace/garden for drinks etc.
The staff couldn't have been more helpful or friendly. They were all great.
We got everything we asked for - low floor, quiet room. There were plenty of staff who were invisable yet there if and when you needed them. Nothing was too much trouble for any of them.
The temperature in the bedroom was too warm but would be lovely in the winter!
Standard of room and attention to detail, friendly, very helpful and professional staff, excellent breakfast, close to city centre and places of interest.
Staff were really helpful and very professional and the hotel wasspotless.
It's central location and the design of the hotel. Nice comfortable feel to the place with a bit of class.
Excellent location relative to restaurants, shopping and sights
What a superb hotel, an absolute gem. The service was absolutely first class, with friendly helpful staff at every turn. Breakfast in bed first day spot on time, in restaurant second day, was fabulous, quality and speed. 10 out of 10
Nope, probaboly the fact I couldn't stay longer!!
Great location and facilities. Very friendly, helpful staff.
Very friendly and helpful staff, cleanliness of the room was excellent and fab location
The hotel was well located and the personnel were very attentive andgreat service. The room was very spacious and very nice. The bed wassuper comfortable and they have a pillow service which is very nice.Every night you get chocolates in your room. Breakfast was includedand you could have whatever you wanted -- great breaskfast! I lovedthis hotel.
If you stay in the 'new wing' (highly recommend it), make sure you donot face the back of the hotel as the trash bin is on the back of thehotel and they make a lot of noise at night. The quality of the roomservice food was not very good.
The entire experience! The staff was EXCELLENT...friendly, competent,happy and committed personnel. The wait staff in the restaurant wereabsolutely top shelf, both in terms of politeness and efficency. Theroom was quiet, comfortable and clean. The bathroom had an awesomeshower and was also clean! The beds were the most comfortable I've everslept upon...PLUSH!
There was nothing we didn't like about the experience!
Everything - fron start to finish the staff were fantastic - very helpful and informed about the area and were able to advise us accordingly.
It was a lovely, clean, and comfortable room. Very good Web rates and excellant location
after checkig in we left to do some shopping. on return we found that the bed had been turned done and sweets left on the pillow's. Where as this was a nice touch i felt it should have been done before check in and not after. I did not like the fact that someone was in the room where all my personal belong's had been left.
Absolutely perfect,my 3° visit in two months and others will follow
The attention to detail and the little touches, like a the pillow menu.Excellent location for exploring the city and the surrounding area.
We found it impossible to sleep with the window open, even just a crack due to the location and noise of the air-conditioning units located just outside. Hot water not always reliable.
superb service, beautiful rooms, excellent food - would stay again
staff werevery good
One of the best hotel experiences my wife and I have had and we have done a lot of travelling around the world. Great staff who could not do enough to make our stay comfortable who were full of advice and information on the surrounding area. Can't wait to go back.
everthing
shower curtain should be moved over
The staff were so friendly and professional. The room was beautiful.
